# Page 2 | Docparser Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Docparser the right Data Extraction solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154445/Docparser/reviews

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Docparser

4.8 (127)

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Last updated March 13th, 2026

# Page 2 - Reviews of Docparser

## Showing most helpful reviews

Showing 26-50 of 127 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Katie H.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Worth it if you need document parsing "

September 15, 2025

4.0

I use it daily with my business - well its automation. Has saved hundreds of hours for me and my businesses.

Pros

Security Data Extraction Document Extraction Data Management Dashboard and Visualization File Saving

Cons

cost is somewhat high but we need this and have been using it for around 8 years. not sure if chatgbt is cheaper.

Review Source

PK

Peter K.  
Director  
Retail  
Used the software for: 2+ years

### "Docparser saves us hours every month"

September 15, 2025

5.0

We use Docparser for parsing and extracting data from supplier PDF invoices, we process over 2,500 per month and using Docparser saves us hours every week. All data is extracted extremely accurately and ends up in a Google Sheet.

Pros

Docparser is super easy to extract data from documents, their rule wizard is simple to use. It links up very easily with Zapier and PowerAutomate. They have good data retention and features like SSO and 2FA.

Cons

To be honest I can't really think of anything. Thought for 10 minutes and still can't come up with anything.

Review Source

GB

Grant B.  
President  
Computer Software  
Used the software for: 2+ years

### "“Solid and Reliable Document Parsing, But Pricey”"

September 26, 2025

5.0

Overall, Docparser has been a solid tool that does its job well. It’s not flashy, but it delivers consistent results and has definitely saved us time. I’d like to see slightly better support interactions and more flexible pricing, but the core product is strong.

Pros

Docparser does exactly what it promises—reliable document parsing and data extraction with very little hassle. Once the parsing rules are set up, the automation saves a ton of time and removes manual entry errors. It’s accurate, stable, and integrates well with workflows.

Cons

The pricing feels a little steep for what it is, especially for smaller businesses. Support has been fine but not very personable—responses are short and to the point. That may just be the nature of their business, but it sometimes feels a bit dry.

Review Source

CJ

Cristy J.  
Controller  
Hospital & Health Care  
Used the software for: 2+ years

### "Docparser is the best!"

September 16, 2025

5.0

Pros

I love that it can handle 1000's of PDF documents and turn it into an Excel file that I can then load into my accounting software and analyze in minutes.

Cons

I think paying for the setup is the way to go since its difficult to understand some of the parsing rules. It is more worth the money to pay for the setup intially.

Review Source

MA

Mike A.  
Senior Software Engineer  
Mining & Metals  
Used the software for: Less than 6 months

### "It’s Thumbs Up"

September 15, 2025

5.0

It’s been a great tool for my organization and regularly pays for itself in the time and effort it saves our team.

Pros

It just workers without a lot of figuring out. The customer support is also outstanding for the rare times I do have questions.

Cons

The parsing rules take a little getting use to but I don’t know how they could be made to work any better.

Review Source

JG

Jordan G.  
ME  
Wholesale  
Used the software for: Less than 6 months

### "My overall experience with Docparser has been amazing!"

September 18, 2025

5.0

My overall experience with Docparser has been amazing. I used it to process a large bundle of documents that had information scattered everywhere, and it made organizing so much easier. I was able to map out fields, fine-tune the selection areas, and edit them to get exactly what I needed. I’m still learning the tool, but I’m excited to see how much more I can do with it. It’s incredibly valuable for handling invoices and keeping everything structured.

Pros

Amazing app, backed by an even better team. The developers truly care about the product and its users — it’s not just a cash grab. Whenever I needed help, support was quick, friendly, and effective. You can tell they want this app to succeed and deliver real value. Give it a try — you won’t be disappointed.

Cons

The app can be a little glitchy at times, but you can clearly see consistent improvements. The team actively listens to feedback, takes suggestions seriously, and helps troubleshoot quickly. The con is only that they devs only have so much time in the day to make this thing rock even more then it already does

Review Source

Scott K.  
Branch Manager  
Banking  
Used the software for: Less than 6 months

### "So much time saved!! I'm fairly new to Docparser, but can say that it has saved me so much time."

February 2, 2018

5.0

Time and money saved by automating the input of sales lead information into our CRM with Salesforce. It's awesome.

Pros

The ease of setting up a new document is fantastic. The biggest issue I've had in the past with other services is that it is rarely consistent with the accuracy when parsing the information. I use it to pull information from sales leads that come in by email with a PDF attachment that contains the lead information. My process in the past was to have to manually type the info into a spreadsheet or into my Salesforce account directly; which is very time consuming for my clerical staff. I've automated this process by having the email automatically forwarded to my Zapier account, then they Zap it to Docparser. Docparser then works their magic and sends it back to Zapier that takes the accurate information and uploads it to my Salesforce and starts the lead followup campaign and notifies me that there is a new lead to contact. I tried other services in the past, but if there was any variation in the information on the PDF (even one extra space) the information was not accurately parsed. I've set Docparser up and have run 100s of leads through it with 100% accuracy and no need to tweak anything. It is worth every penny and has saved me an absurd amount of time and money spent on paying my staff to manually input the information; not to mention, it allows me to get back to the potential client in a matter of a couple minutes from the initial inquiry time. Thank you Docparser! PS - The Customer Support department rocks too. They were very helpful!

Review Source

Marta A.  
Small Business Owner  
  
Used the software for: Less than 6 months

### "I use the software to scan pdf invoices & orders for a retail gift store and create inventory lists."

February 14, 2018

5.0

time savings. I'm trying to bring a store that was operated for 25 years without an inventory system into a modern age.

Pros

I like being able to have multiple document templates as each vendor tends to have their own "take" on what is useful to include in an invoice or order and formatting can vary a great deal. Therefore, my templates are not based on vendor name - they are based on the data found in the invoices. Example file names: "line-qty-units-isbn13-desc-discount-level-ext-dollar" or "line-qty-desc-unit-ext-float" Vendors aren't always consistent from invoice to invoice. They may be using software that resizes table columns to fit the text, which means you have to adjust your table format slightly each time to ensure the parsing is correct. That's easy to do. The forums and Q&A resources are usually helpful and I've found them responsive to email.

Cons

1\. The UI for making changes to the template. I hate the popup box routine at the end of making a change. It takes a lot of mouse clicks. 2. I've never gotten the subtemplates to work. (see note above about vendor formats being inconsistent.) Subtemplates "supposedly" take care of minor variations and can be grouped according to a vendor name. Maybe this works for other customers, as it is a great idea. 3. There are a lot of little tweaks to be made that aren't obvious to improve character recognition. Why not start with the highest level of quality (ie. turn on OCR) at the start? If that makes file size a problem for storage or performance when processing a lot of files at once, walk people through how to "downgrade" to an acceptable level or establish a recommended number of files not to exceed some size limit. For example, during a trial scan there were no extra spaces or funky characters in the document but then I figured out about half of the "6s" had been transformed to "8s" - not terribly helpful. I want to be able to trust the result rather than having to proof hundreds of line items. 4. Given the inconsistencies I have with the input data sources, I don't think I'll be able to automate the parsing tasks - such as grabbing attachments from email automatically. Again, I have a small business, so I'm OK with the workaround.

Review Source

VR

Verified Reviewer  
Product Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "I stumbled onto everything I wanted but didn't know how to descrine"

November 18, 2023

5.0

Pros

Great for building your own logic and strategies from getting data from inconsistent layouts. It was a cost-effective solution that integrated with what we were doing from the get-go.

Cons

I can't really fault the value for money. I'd always love more more and more advanced features, but it tackles all the problems I throw at it.

Alternatives considered

[ABBYY FlexiCapture](https://www.capterra.com/p/177446/ABBYY/)[Parseur](https://www.capterra.com/p/158536/Parseur/)

Review Source

Response from Docparser

November 20, 2023

Thank you so much for your review. We're glad you were able to keep costs low while also extracting data from inconsistent layouts!

DH

Dion H.  
Sales Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Sales Director"

April 18, 2023

5.0

Pros

Docparser was a surprise finding, having used a number of capture technologies for many years. Our engineers took to it easily and we have implemented it for a number clients and it has proven to be equivalent to any enterprise capture tool in the market. Very happy. Highly recommended.

Cons

Not local partner manager in Australia. Would be good to have a direct sales engagement. Having said that remote support is very responsive and easy to navigate.

Review Source

Response from Docparser

April 20, 2023

Hi Dion, thank you for your review! We recently added a new sales team that offers direct sales engagement. They are available for demos, meetings, and discussions.

Raja L.  
Business Intelligence Architect  
Supermarkets  
Used the software for: Less than 6 months

### "Easy to use software and API which has enabled us to totally automate invoice capture"

May 6, 2023

5.0

Very happy with our use of DocParser in our project

Pros

Easy to integrate into our systems and can grow with our needs and scale up.

Cons

A good .Net example in C# and VB.Net would have made our journey a bit easier.

Review Source

Lee D.  
Director of Information Systems  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Essential for Streamlines Processes"

June 12, 2020

5.0

While the built-in parsing rules are straightforward, sometimes we receive a document format that can be a challenge to set up rules. When asking for help, the support team is always quick to respond, providing guidance/samples on the best approach.

Pros

The ease of creating parsing templates for customer Purchase Orders, and a variety of other business forms has been an essential component of streamlining our processes. The API integration to our existing software systems eliminates manual data entry errors, while preventing users from having to learn yet another piece of software.

Cons

Parsers are displayed in a list view, which creates a challenge as more get added. Organization of the parsers would benefit from a folder structure where they could be stored by document type(PO, Sales Order, etc.)

Review Source

Rickard U.  
Account Manager  
Accounting  
Used the software for: Less than 6 months

### "Not for Swedish langue"

October 26, 2018

3.0

I've email there support, i did receive additional funds for a test, but no answer what so ever. They say that one should email there support for additional help and improvement, but no answer, on several emails. (I did tried them for a year or two, still no changes.) I've bought a month for test... and still no answers/support.

Pros

\+ The pricing model + The feature rich extraction, for all data

Cons

\- No support for Swedish - No support org-nr (if VAD ID is not present.) - No support for full lenght dates (in Swedish) like "1 Oktober 2018" - No support for swedish payment methods like PG or PG - Doesn't handle "improved" readable numbers with space, eg invoice nr "123 456 476"

Review Source

Response from Docparser

November 2, 2018

Hi Rickard, thanks a lot for the review! I'm surprised to hear that you didn't hear back from our support staff. I'm seeing your emails in our support desk software and our staff was replying within a couple of hours to each of your requests. Furthermore, our support desk software indicates that you opened the emails. Can you please double-check if you can find our responses? Regarding the Swedish language parsing, this is definitely something you can do with Docparser. In our response to you we explained how to set this up.

PB

Paul B.  
Engineer  
Plastics  
Used the software for: Less than 6 months

### "Docparser for Business Process Automation"

April 30, 2019

4.0

The reason we implemented Docparser was to reduce our manual order entry work load and to reduce errors which typically occur during manual entry. We've been able to reduce our sales order manual order entry work load by 50% which helps us cope with our peak order entry periods much better. We've found that the work practices of our customers impact the the ability of the Docparsers to parse documents successfully. Some of our customers print and scan orders and send us scanned copies so the quality of the documents can vary. We have greater parsing success with customers who send orders generated by their business systems. Overall we are very happy with Docparser. It was relatively simple to implement, helps us cope better with high order entry periods and times when staff are on leave.

Pros

Relatively easy to implement. Very powerful and able to parse most documents. The system is able to do a webhook which means it's not necessary to poll for parsed files although it can do a polled architecture as well.

Cons

Does not implement OAuth 1.0 two factor authentication. We've implemented a fully automated system where customer orders are automatically forwarded to Docparser from our email server. Docparser then parses the pdf and forwards the data in JSON to an outward facing Suitelet in Netsuite. This Suitelet then does a Restful integration using OAuth 1.0 to a Netsuite Restlet. The Suitelet handles the required two factor authentication. The Restlet loads the order to Netsuite.

Review Source

AMISH Z.  
.  
Hospitality  
Used the software for: 6-12 months

### "Best solution i've found... so i upgraded"

December 27, 2018

5.0

I've tried several services now, this got me to where i wanted to go and it works flawlessly with MS Flow or Zapier... so i upgraded and will go full in on DocParser.

Pros

DocParser's approach to creating parsing rules has been the BEST fit for what i use it for. Delve fully and explore all the available methods and you'll find a way to extract the data you want.

Cons

Sometimes line by line changes take an extra second to save and the pages take an extra second to load, adding to the overall time it takes to set something up. I'm sure speed will improve over time, the product makes up for this shorterm annoyance.

Review Source

Nupur P.  
Owner and cofounder  
Food & Beverages  
Used the software for: 1-2 years

### "Unbelievable functionality power packed in one software, Excellent customer service"

July 19, 2018

5.0

worth of invoices were processed in 4 months.

Pros

Variety of tools for post processing documents. One can slice & dice the data gazillion different ways.

Cons

Preprocessing documents, especially OCR, may not be Docparser's strongest suite. Having regex capability during preprocessing can also solve many business needs.

Review Source

Michael R.  
Vice President  
Real Estate  
Used the software for: 1-2 years

### "Smart software that can handle everything I throw at it. "

June 4, 2018

5.0

Streamlined data entry.

Pros

Rule creation is easy. Rules are robust. Software is very intuitive. Connected app opportunities are plentiful.

Cons

Haven't found any Cons yet. Anything I've taken issue with has been addressed quickly by the support team.

Review Source

MG

Mike G.  
Software Developer  
Industrial Automation  
Used the software for: 6-12 months

### "DocParser Rocks!"

April 25, 2019

5.0

We are using the email feature with a purchase order pdf file that is sent to DocParser, the document is parsed and connected to a webhook that triggers a Node Red flow and automatically creates customer orders. The technical support has been awesome. Each time I ask for assistance, the response from technical support is usually within a few hours, which is very acceptable.

Pros

The ease of use and ability to connect to DocParser to webhooks and node.js has been very beneficial for us. Having the ability to parse documents multiple times has helped us set up and adjust the parsing rules. The software is solid and very accurate.

Cons

There is an occasional instance where a parsing rule cannot determine the field and value on the document that needs to be parsed. Most of the time this is due to the scanning of the pdf file and quality of the scanned document.

Review Source

Ryan K.  
Designer, Founder, Owner  
Design  
Used the software for: 6-12 months

### "Setup an automation thru zapier to take pdf contracts and extract needed informations."

February 2, 2018

5.0

Saved hours of time and ensured I got paid for every sale

Pros

It allows me to automatically pull needed content from pdf contracts that are emailed to me as a sales rep, and let's me input that into my crm

Cons

It has a lot of options and possibilities, so it's not exactly straight forward, but it is easy enough to figure out

Review Source

Brad E.  
CEO  
Consumer Electronics  
Used the software for: 2+ years

### "Fantastic software"

October 14, 2019

5.0

We use it to read PDF instructions from our clients

Pros

Saves us hundreds of hours of labour per year

Cons

Not much to dislike - the software works well.

Review Source

VR

Verified Reviewer  
Founder  
Information Services  
Used the software for: 6-12 months

### "Great product"

September 27, 2018

5.0

Pros

It's relatively quick to set up parsing jobs with a minimum of technical ability. I'm always looking for low-code ways to automate workflows. There isn't another solution out there that is really comparable as far as I know.

Cons

It's not meant for high production short term jobs, their pricing is set up more for a steady volume, and the credits purchased each month don't roll over. But for creating multiple, recurring, steady volume jobs it's extremely well worth it.

Review Source

Response from Docparser

October 4, 2018

Thanks for the review! I just wanted to let you know that we actually offer one-time purchases for jobs starting at around 20k+ documents.

VR

Verified Reviewer  
Founder  
Management Consulting  
Used the software for: 6-12 months

### "Best Support"

May 14, 2020

5.0

Pulling out information from recurring emails.

Pros

The software is super easy to use, but their customer support is top-notch. They will actually build parsing rules for you.

Cons

I wish there were more templates but otherwise no complaints.

Review Source

MH

Matt H.  
Senior Outreach Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Docparser saves my team hundreds of hours and helps identify new business opportunities"

October 7, 2020

5.0

Every month my team would get a 700+ page PDF report with project status updates. Each page was a different project. Some of these were old projects and not of interest. Some were projects we were already working on and needed to keep tracking. Some were new projects that we needed to engage with. Searching and splitting up this document manually was inefficient and we were missing out on important projects. I started searching for solutions, from Python scripts to PowerQuery to software packages/services. I looked at several companies, including Docparser. I attended webinars and had demos. By being able to try our Docparser's free tier with some sample documents, I was able to figure out that it could do exactly what I wanted. I got some help from the user support team and now I've got my parsing rules perfected. So every month when the 700+ page PDF comes out, I can pull out the information my team needs and export it all to Excel. We're savings hundreds of hours of frustration and not missing anything important.

Pros

Very easy to setup because of helpful guides. I was able to "test drive" the software using the free tier, to make sure it could produce EXACTLY what I wanted. This was a huge help to evaluate vs other products and help make our decision. Now that I have my parsing rules set up, it's extremely easy to run my big report once a month and distribute to my team.

Cons

Bit of a learning curve to get the parsing rules set up correctly. I needed to attend their help webinar to understand what I was doing wrong (but then got lots of help).

Reason for choosing Docparser

Once I got started with free tier, it was really easy to test out and make sure it could do what I needed--no "leap of faith" required.

Review Source

Response from Docparser

October 15, 2020

Thanks for your review, Matt! I'm glad your business is saving time and money with Docparser.

VR

Verified Reviewer  
Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Clever PDF parsing"

May 10, 2019

5.0

I'm using Docparser to extract addresses, dates, and rows of costs and refunds from receipts. The data is processed by Zapier and forwarded to Google Sheets. This allows me to have automatically updated pivot table reports available in the Sheet. IFTTT watches the Sheet and sends a push notification to my phone when new data is available.

Pros

First of all, the ability to extract data with variable text position seems like a small detail, but is actually a huge time saver if your source documents are not laid out exactly the same every time. In another parsing service I had to painstakingly create multiple parsing templates just to accommodate unexpected lines of text appearing above the content I want to extract. Second, the ability to extract tables in a structured format is really valuable for processing the extracted data. I use Zapier for processing, and the data neatly appears as line items in the Zapier flows. Automating manual data entry saves a lot of time, and time is money. For business, the pricing is competitive and in most cases provides way more value than it costs.

Cons

The parsing rule editor does the job well, but could still be improved upon to streamline the workflow further. The lowest pricing tier is a tad high for personal use cases.

Review Source

Mikkel B.  
Head of Facebook Marketing  
  
Used the software for: Less than 6 months

### "Docparser is very powerfull in its ways of setting up robust rules to extract correct data"

July 31, 2018

5.0

Pros

Docparser has alot of rule options which makes it very easy to create robust rules so you are sure you get the correct data extracted even if the documents are not exactly the same. There are also alot of integration options. I use webhooks and it works perfect and is easy to use. I integrate to integromat with the webhook.

Cons

The pricing is a little bit too high for small business in my opinion. I cannot really find anything else :-)

Review Source

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