# AddressTwo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AddressTwo Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/154447/AddressTwo/alternatives

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# 

 AddressTwo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AddressTwo

## What is AddressTwo?

AddressTwo is a simple CRM system specially designed for the needs of small businesses. As an all-in-one solution, AddressTwo combines both the relational, out-bound selling tools such as contact management, tasks, and follow-up tracking with the marketing tools such as email marketing, inbound capturing through webforms, and autoresponders. Use marketing analytics to see who your most engaged leads are at any time and then follow up.

## What is AddressTwo used for?

[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[IT Ticketing Systems](https://www.capterra.com/it-ticketing-systems-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 47 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$14.95

Flat Rate, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for AddressTwo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.addresstwo.com&name=AddressTwo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AddressTwo

4.7 (47)

VS.

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$14.95

Flat Rate, Per Month

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (47)

Ease Of Use

4.5 (907)

Value For Money

4.9 (40)

Value For Money

4.7 (826)

Customer Service

5.0 (46)

Customer Service

4.8 (846)

## AddressTwo alternatives

Highest Rated

[4.8 (645)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (522)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (243)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (187)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Calendar/Reminder System

Notifications/alerts for upcoming events or tasks

Contact Management

Manage, organize, and store contact information

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Email Marketing

Create and send email blasts/campaigns

Interaction Tracking

Track interaction history by documenting conversations for contacts

AddressTwo 12 features

Track and document all activities across devices, networks, and other systems

Notifications/alerts for upcoming events or tasks

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create and send email blasts/campaigns

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Timed notification for any upcoming task, deadline, appointment, or activity

Group leads or contacts based on their specific characteristics

Get Advice

We can help you find the software with the features you need.

Features

4.5 (47)

4.5

Based on 47 reviews

## Pricing

Value for money

4.9 (40)

Free Trial

[View pricing plan details](https://www.capterra.com/p/154447/AddressTwo/pricing/)

CRM & Email Follow-Up for teams & Small Business

$14.95

Flat Rate,Per Month

It includes:

-   Automate Email Follow-up and Grow Your Sales
-   Basic Email Marketing
-   Manage Relationships
-   Unlimited Contact Storage
-   Up to 10 Users

CRM & Email Marketing for growing enterprise.

$149.95

Flat Rate,Per Month

It includes:

-   Collaborate as a Large Team and Braodcast Your Email Messages With Ease
-   High-Volume Email Marketing
-   Unlimited Contact Storage
-   Unlimited Users

Value for money

4.9 (40)

4.9

Based on 40 reviews

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## Support, customer service and training options

Customer Service

5.0 (46)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (46)

5.0

Based on 46 reviews

## User reviews

Overall rating

4.7

Based on 47 reviews

Filter by rating

5(37)

4(8)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LO

Louisa O.

Client Relationship Manager

### "We've used AddressTwo for 5+ years. It is easy to input and manage data. Great business tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 21, 2018

Pros

Great customer contact tools! Great reporting and ways to use lists and tasks. Easy to keep visibility on projects and reassign. (many things to like about using AddressTwo)

Cons

Nothing to state. Actually, every time we have asked for help on how to do something the support team helps us to find a way to make it happen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2018

Thank you so much for your review and being a great customer over the last 2+ years! It's always fun when we get to chat!

ER

Elizabeth R.

Sales

### "Troy is the best! Always there to help and answer questions!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 15, 2018

Pros

It is easy to use! The customer service is excellent, the task list is crucial to our sales life.

Cons

Sometimes crashes but the staff is always prompt to help. The query search is easy once you learn it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 19, 2018

Thank you very much for your review Elizabeth! We always look forward to helping you guys anytime you need us!

JF

John F.

Business Development Manager

Transportation/Trucking/Railroad

### "I use the AddressTwo daily "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2018

AddressTwo has kept all our sales team in the know

Pros

The easy access to all my customers and prospects and the map feature when I’m on the road from my smart phone to find prospective customers in the zip code area I want to vist it will also work with my google calendar the the the addy task schedule is a excellent tool for following up

Cons

That I need to spend more time learning all the tools available Like the mass email system the pipeline features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jacquelyn T.

District 11 Retention Officer

### "The Customer Service is Phenomenal and Timely!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2017

Pros

Whenever I need assistance, the pros are there to assist. No automated service at Address Two! Thank you!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MY

Michael Y.

President

Graphic Design

### "Fantastic CRM System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2017

Pros

Address Two is easy to use but also very powerful. The ability to customize a lot of the system is a big benefit. The interface is also simple to use. Then the features are fantastic, including the ability to do mass marketing emails straight from the system, the ability to have emails automatically copied into the customer record, the ability to track customer order status through the pipeline, and the ability to do large data uploads easily. All of that in one system for a reasonable price made this the easy choice. We started using it three years ago just to maintain our customer records, but we've grown our database 10x and now use all of its advanced features.

Cons

Being able to do reporting is a bit limited. There is a little functionality in the app, but you can export to excel and do a lot of analysis that way.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 23, 2017

Mr. Young, Thank you so much for your review and feedback on our Simple CRM. We have enjoyed working with you and your employees over the years and look forward to hearing of your continued growth and success!

AL

Abby L.

Director of Sales

Hospitality

### "Great System, Great Support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 12, 2017

I've had a wonderful experience with AddressTwo. I think that their most valuable asset is the customer service that they offer to their clients. Whenever I have a question or concern, it gets answered promptly and correctly!

Pros

Very user-friendly and straight forward.

Cons

None

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 12, 2017

Thanks Abby! We love working with you guys and have enjoyed seeing your database grow. Please keep us in the loop of any successes you have!

RC

Ron C.

Partner

Marketing and Advertising

### "I love the individual attention Address Two provides as we grow together."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2017

I have been working with AddressTwo for about 5 months as I rebuild my business after retirement. They have been extremely responsive to every request and idea that I have sent their way. Their CRM is simple but adaptable to most businesses. And they keep adding features to make it an even better value. Thanks, AddressTwo for being a "real" company and a solid tool for my marketing business.

Pros

Adaptable to many small businesses and marketing agencies. Customizable.

Cons

Not set up for multiple accounts, but can be customized for that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 11, 2017

Thanks Ron for your review! We have enjoyed working with you!

MO

Maureen O.

National Sales Consulant

Wholesale

### "AddressTwo Makes My Job Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2017

I have used CRM programs for about 20 years. AddressTwo is so user-friendly and efficient. You can work on the account and do may different things. It allows you to keep track of upcoming events - reminds you to do certain tasks and keeps track of your pipeline and on one screen. Love this software.

Pros

User-friendly. Very organized screen to work with.

Cons

Nothing - have zero complaints.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2017

You rock!

TW

Terri W.

### "Address Two is Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 21, 2016

I've just starting using Address Two as a marketing tool for my small company. Adding accounts and contacts is easily done in the software. Correcting, editing and searching for contacts can be done quickly and efficiently. I will be using the email, history and newsletter components in the new year to connect with my prospective clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 21, 2016

Looking forward to seeing your company grow in 2017!

KK

Karen K.

### "Troy is the best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 20, 2016

ReviewThe customer service is most most most excellent. I really like the videos to show instruction on how to do things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 21, 2016

Thanks Karen for your great review!

[View all Reviews](https://www.capterra.com/p/154447/AddressTwo/reviews/)

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