# Page 2 | AddressTwo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is AddressTwo the right CRM solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154447/AddressTwo/reviews --- AddressTwo 4.7 (47) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of AddressTwo ## Showing most helpful reviews Showing 26-47 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RC Randy C. Sales Manager Food & Beverages Used the software for: 1-2 years ### "B2B Sales " November 17, 2016 5.0 We are a food manufacturer, and have a team selling into grocery channels. Having one CRM where every rep could see who was calling on what stores was key. Previously, we had issues where one rep would attempt to sell an account that another rep had already been working on. Not anymore. We also like the pipeline feature. It could be more robust, but as simple as it is, we get everything that we need from it. Pros Pipeline tracking Cons The email pricing is higher than we could get elsewhere, so we use a separate system for email. Review Source Response from AddressTwo November 17, 2016 Thank you. So glad we could help! AD Ann D. Coordinator of Program Operations Higher Education Used the software for: 6-12 months ### "Review of AddressTwo for tracking higher education applications and enrollment details" December 6, 2016 5.0 AddressTwo has been a great help to Catawba College's School of Evening and Graduate Studies staff members. It enables us to be able to see information on recent applicants and track their progress to completing their application and registering for classes. Review Source Response from AddressTwo December 7, 2016 Thank you Ann for your Review. Know we are hear to help you anytime you need us. NG Nikki G. Store Manager Retail Used the software for: 6-12 months ### "Super for the Price" December 6, 2016 5.0 We are a small retail store and have found address two to be a great CRM program. It help us keep all our clients organized and makes follow-up much easier Pros The follow-up reminders Cons font size too small, don't like the color, wish we could customize it more. Review Source Response from AddressTwo December 6, 2016 Thanks so much for your review Nikki! SL Stacy L. Sales Construction Used the software for: 6-12 months ### "Stacy's review" December 6, 2016 3.0 I'm an old guy who started in sales 40 years ago. I started out using pen and paper. (notebook) I use to us ACT before the web based programs came out and I like it a lot. It seemed easy to understand and use. However, since the new web-based programs came out I have a hard time navigating and making reports. Pros I just don't like any of the new web based CRM's Cons For Me!!! I don't have the time to learn how to navigate and produce reports I like. Review Source Response from AddressTwo December 7, 2016 HI Stacy - Please reach out to us. We aim to be simple and easy to use and would love to find out what you are struggling with. Happy to help and lend Free and UNLIMITED support anytime you need us. RA Renee A. Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fantastic Product and Customer Service" November 18, 2016 5.0 The team at AddressTwo is very responsive and a delight to work with. The main features of the software is simple to use, yet the overall platform offers comprehensive tools in order to accomplish all I need and more regarding my CRM and Email Marketing needs. When there are features I do not understand, or advanced functionalities I was to implement, the AddressTwo team is always ready to jump in and help. A+ in my book. Pros Simple to use CRM and Email Marketing tool in one solution. Keeps my contacts organized, and my communication with clients consistent. Love the follow up tasks. Review Source MK Melissa K. Used the software for: ### "" February 26, 2013 5.0 As a small not-for-profit, we went to great lengths to determine a software program that would suit our organization's information management needs, as well as, fit within our budget parameters. AddressTwo is a perfect solution, providing a well organized and user-friendly software program. The AddressTwo software has allowed us to manage the contact data of our volunteers, donors, and community partners. These contacts are integral to the success of our organization's mission, therefore, it is important to be in communication on various levels. AddressTwo enables us to reach our contacts through email campaigns and newsletters, as well as, provides event management options. These communication efforts are vital to our volunteer initiatives, fundraising campaigns and community outreach. Review Source SP Steve P. Used the software for: ### "AddressTwo Meets Our Needs for Modest Cost" December 17, 2016 5.0 AddressTwo is the type of tool we often take for granted. It is always there, ready to use, but often we ignore it for days... And then we need someone's history. In two clicks and a few letters of the person's name, we have a complete dossier of what has happened with a particular client or prospect, and we have everything we've ever done with that person. Yikes, this thing is powerful! Bottom line, putting data in is always a drag, but when you need the data, however seldom that might be, AddressTwo is there to quickly present what you need. Review Source Response from AddressTwo December 17, 2016 Thanks Steve for your review. Don't forget to BCC Addy@AddressTwo.com on your emails too that will make your contact history even better! KT Kira T. Vice President Architecture & Planning Used the software for: Less than 6 months ### "Productivity increased by a simple CRM" November 18, 2016 5.0 I use this service every day in our window and door reclaiming business. Following up with prospective businesses and customers and keeping our business organized is so much more simple with AddressTwo. I love this! The training that Troy gives each Wednesday is superior. Pros Simplicity of the service is by far the biggest pro. Cons I have not found a single con as of yet. Review Source JP Jim P. Used the software for: ### "" February 25, 2013 5.0 I used AddressTwo as an early adopter when it first came out. About a year and a half ago I left it and never was quite the same. I'm back and regret having the break. AddressTwo provides tremendous value with the features that are designed into it at a relatively low price point. I don't know of any other CRM that has what AddressTwo has for the price. The video tutorials that come with it make it extremely easy to use. Implementation of AddressTwo is quick and easy. I've had a few questions since I switched back. Answers were extremely quick, clear and useful. Review Source FS Frank S. Used the software for: ### "The Truth about Address Two regarding 5 categories" December 7, 2016 5.0 We started out using AddressTwo several years ago as a way to support our start-up company. We did not need the sophistication of an elaborate CRM system, however we were looking for a CRM system that we could grow into instead of having to search for another CRM company as we expand.We found that solution in AddressTwo. We have recommended A/T to several other companies and they are currently using or will be using A/T. Review Source Response from AddressTwo November 21, 2017 Frank - Thank you very much for your kind review and support over the last several years! JF John F. Business Development Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "I use the AddressTwo daily " January 23, 2018 5.0 AddressTwo has kept all our sales team in the know Pros The easy access to all my customers and prospects and the map feature when I’m on the road from my smart phone to find prospective customers in the zip code area I want to vist it will also work with my google calendar the the the addy task schedule is a excellent tool for following up Cons That I need to spend more time learning all the tools available Like the mass email system the pipeline features Review Source CM Colleen M. Used the software for: ### "Very Good CRM for Small Businesses with Great Support" December 14, 2016 4.0 Our company uses AddressTwo and is very happy with the product. The capabilities are good for our small staff and the support team is excellent at training and troubleshooting. Every quarter we are increasing our usage of different capabilities of the software (tags, pipeline, drip marketing, etc.) and the rep team is there to support us anytime we hit a snag. Keep up the great work AddressTwo! Review Source Response from AddressTwo December 14, 2016 Thanks so much for your review Colleen! We've enjoyed working with you over the last few years! SM Scot M. Used the software for: ### "Better than more expensive options!" December 6, 2016 5.0 We've been using A2 for over two years, and this is a great product. You get so much for what they charge. Our sales folks like it and it gives management the opportunity to see what is going on without being obvious. Pros Price, ease of use, features. Cons Occational inability to connect. Review Source Response from AddressTwo December 6, 2016 Thank you very much for your review Medical Waste Solutions, Inc. We have enjoyed working with you over the last few years! PA Pat A. Used the software for: ### "" March 4, 2013 5.0 We have been using Address Two for some time now and have come to appreciate all that it can do for a company. It makes us wonder why we struggled to keep up with all our contacts, follow ups and tasks. The system is easy to set up, easy to customize and so easy for even those less 'techy' than others! The staff at Address Two is great and the webinars are most helpful. And don't we just love Addy2! Review Source JH Jennifer H. Used the software for: ### "Great product!!" December 6, 2016 5.0 I have used AddressTwo for several years and have loved it. It keeps me organized and up to date on my sales process. I would highly recommend AdressTwo to anyone that wants help with they're productivity and wants to achieve more sales. Review Source Response from AddressTwo December 6, 2016 Awe! Thanks Jen for the Review! We love working with your team! BG Brent G. Account Executive Marketing and Advertising Used the software for: Less than 6 months ### "Great Product, very simple" December 10, 2016 4.0 We needed just a simple crm for keeping track of information, and AddressTwo does that very well, especially for the cost. The customer service is great, some things were confusing but a simple call solved them. Overall very happy with the service. Pros Simply, effective, cheap, great customer service Cons Sometimes confusing, as to how to pull up all of your contacts in your crm Review Source Response from AddressTwo December 12, 2016 Brent! Thank you so much for your review we've enjoyed working with SJC Marketing! MK Mark K. Used the software for: ### "It's Really Helped Organize My Business" December 6, 2016 5.0 I had been tracking my contacts and phone calls on a spreadsheet. AdressTwo has made me much more organized, and therefore much more productive. Review Source Response from AddressTwo December 6, 2016 We love having BVM (Best Version Media) a great part of the AddressTwo World Mark! Thank you very much for your review! JB Jill B. Used the software for: ### "Address two review 2016" December 20, 2016 4.0 Great online training and support from the representative with any questions I had! Was very quick to respond to requests for certain features and " how to's" Review Source Response from AddressTwo December 21, 2016 Jill! Thanks so much for the personal plug! Please let me know how we can help you more! BL Brianna L. Used the software for: ### "Thank You Address Two!" December 14, 2016 4.0 Address is amazing! They offer some really neat features, and it keeps me super organized. They also have fantastic support and always get back to me in a timely manner if I have any questions. Review Source Response from AddressTwo December 14, 2016 Thanks Embroidme! You guys rock! jW jenna W. Used the software for: ### "Pain Management Group" December 20, 2016 5.0 Customer service is always super helpful, the program is user-friendly, good value for the money- good job! Review Source Response from AddressTwo December 21, 2016 Thanks so much for being a long time client Jenna! We've enjoyed working with Pain Management Group! FF F F. Used the software for: ### "Address two" December 20, 2016 4.0 Would like to be able to change size of boxes, titles and colors. It would also be nice to locate a contact by a click rather the the tedious query process. Review Source Response from AddressTwo December 21, 2016 Thank you for your feedback! KK Karen K. Used the software for: ### "Troy is the best!" December 20, 2016 5.0 ReviewThe customer service is most most most excellent. I really like the videos to show instruction on how to do things. Review Source Response from AddressTwo December 21, 2016 Thanks Karen for your great review! Similar Products Featured