# RAMP Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RAMP the right Auto Repair solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154468/RAMP-Workshop-Management-System/reviews

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RAMP

4.5 (20)

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Last updated October 12th, 2025

# Reviews of RAMP

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

KM

Kevin M

CFOInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“It allows rapid deployment of charge cards to employees in an organization with superior control and simple execution and maintence if your organization is a corporation and carries a min of $250,000 in cash to back monthly settlement of card transactions.“

September 17, 2021

## Showing most helpful reviews

Showing 1-20 of 20 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rob C.  
Accounting Manager  
Media Production  
Used the software for: 6-12 months

### "issue virtual and physical credit cards "

May 22, 2022

5.0

helps to keep job costs separate by issuing virtual cards to freelancers and lock down cards when projects are done.

Pros

easily create virtual credit cards in a few minutes linked to GL accounts and client jobs in Quickbooks Online.

Cons

Virtual cards are accepted everywhere but would be helpful if the system could generate credit card image for the retailers that require "front & back of credit card"

Review Source

Response from SHANROHI TECHNOLOGIES

September 4, 2024

Thank you for your feedback! We're glad you're finding our virtual cards useful. We'll consider your suggestion on generating card images. We appreciate your input as we work to enhance our product!

mL

melissa L.  
Admin  
Construction  
Used the software for: I used a free trial

### "Great app for sure"

October 4, 2025

4.0

It was great i liked my experience with them, made my life easier for sure. I would deff recomment them.

Pros

I find i is very easy to use and has very little bugs or issues. Its great to have mobile access and appointment scheduling, invoice management as well.

Cons

You needed to book a demo, i qm the type that rather try it out first then book a demo if i need it.

Review Source

SN

Samuel N.  
Managing director  
Automotive  
Used the software for: Less than 6 months

### "Ramp - the ultimate GMS"

October 31, 2016

3.0

Too early to comment but the experience with the product was really good so far. A long way to go before it would be the best.

Pros

The simplicity

Cons

Reports

Review Source

Response from SHANROHI TECHNOLOGIES

October 31, 2016

Thank you!

HA

Hamed A.  
Manger  
Human Resources  
Used the software for: 6-12 months

### "Best Engineer "

June 9, 2025

4.0

It offer the time and minimize the consultant for hazards occur in work, provide new way avoid the hazards

Pros

Accurate in work and give requested results, minimize risk hazard and give fast solution of issues, more easy in use with less variable

Cons

Accuracy, clarify, fast, easy, multiple options for the same issues to avoiding mistakes and hazards.

Review Source

VR

Verified Reviewer  
Freelance Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "RAMP - A great tool for any auto shop"

January 15, 2019

4.0

Great at cutting administrative costs. Steep learning curve for some, but relatively simple to pick up. Would recommend to anyone leaning towards cloud-based administration / record keeping.

Pros

This is a great tool to cut down on administrative costs for auto shops. Working closely with a ford dealership, I was able to recommend they use this software as they were lacking in their documentation control. The software was easy enough to set up and understand for most of the guys in the shop. It has a great cloud based system which allows you to access the information you post from any computer, so that's been a big help for customers who call in requesting specific information about any service they have received.

Cons

While most of the younger guys picked up on the software quite easily, it took some time for the older generation to get up to speed. This program just has so many features and tiny details, that it was hard for the older, less tech-savvy guys to understand. While it was a step learning curve for these guys, they eventually picked up on it and it has been a great success. Better tutorials, aimed at non tech-savvy people would be a big help.

Review Source

Response from SHANROHI TECHNOLOGIES

June 21, 2019

Dear Sir, This is of great help that you have mentioned about the challenges you have faced. We at RAMP continuously strive to improve the user experience. Hence, we have made certain changes and released certain updates yesterday to address to these issues. I hope we have been able to do justice to your expectations. In another case, please feel free to get in touch with us on servicedesk@shanrohi.com. We would be more than happy to get in touch with you personally and work together to make sure your experience with us is rewarding enough. TEAM RAMP.

ST

Shriram T.  
Owner  
Automotive  
Used the software for: 2+ years

### "Perfect For Automobile Workshop"

July 10, 2019

5.0

Great after service Updated every time It has everything that automobile customer need

Pros

Estimation, Invoicing is very user-friendly.. Spare parts Stock management is helpful for accounting

Cons

Service reminder to customer by sms or email can be improved Sometimes crashed

Review Source

Response from SHANROHI TECHNOLOGIES

September 4, 2024

Thank you for your feedback! We're glad you find the estimation, invoicing, and stock management features helpful. We appreciate your suggestions on improving service reminders and will work on enhancing stability. Your positive comments about our after-service and regular updates are encouraging. We're committed to providing everything your automobile workshop needs!

RKV

Ram Kumar V.  
Proprietor  
Automotive  
Used the software for: 2+ years

### "Exceptional Automotive Software"

June 27, 2019

5.0

Organised way of billing, Saves paper work, Daybook is best for maintaining daily expences.

Pros

Organising, Security, Service Support, Competitive Price.

Cons

Opening of service History takes lot of time to open.

Reason for choosing RAMP

Security of database, and the messages were sent to clients on the name of the company.

Review Source

Response from SHANROHI TECHNOLOGIES

July 8, 2019

Thank you for your continued belief in us sir. RAMP is committed to meet your expectations under any circumstances. Thank you, TEAM RAMP

AT

Anudeep T.  
CEO  
Automotive  
Used the software for: 6-12 months

### "Excellent Software and doesn't require training to operate"

May 18, 2017

5.0

Car Service History Customer Management

Pros

Ease of Use, Customer Support. I have been using this software for more than 6 months and the best part is that it is not expensive. It has pre loaded data for most of the cars and spares. Any addition of spare, car, etc doesn't take more than 30 seconds. I have been getting Excellent Support and I should definitely appreciate him and his team for providing this excellent software to keep the car service history. I wish RAMP team all the best.

Review Source

Response from SHANROHI TECHNOLOGIES

June 21, 2019

Thank you very much sir. Your appreciation certainly helps.

PK

Prasanna K.  
Director  
Automotive  
Used the software for: 6-12 months

### "Amazing Software "

June 27, 2019

5.0

This is an amazing software. After using this software it is very easy for us to track how many vehicles we are serving and it helps us to fix our target accordingly. It is very useful for us to maintain the customer records.

Pros

User friendly and they have Android app for the software which helps us to do our work when we are travelling.

Cons

Need more detailed reports which helps us to track certain things easy.

Review Source

Response from SHANROHI TECHNOLOGIES

July 8, 2019

We are glad we have been able to contribute something to your business. We are committed to continue evening and deploying modules which will help you do your job better. Thank you, TEAM RAMP.

BJ

Binoy J.  
Director  
Automotive  
Used the software for: Less than 6 months

### "Just what the aftermarket needs!"

January 23, 2017

5.0

At Tvara, we've been looking to implement a workshop management solution for a while and we had narrowed down to a UK based provider when we cam across Ramp and decided to go in for it. Its extremely intuitive to use and since the last month of us having implemented it, we have been able to manage our workshop far more efficiently with insights we couldn't have imagined earlier. The biggest plus point of RAMP is its ease of use compared to other solutions on the market. Clearly, a lot of thought has gone into the user experience and this is really going to benefit workshop managers who have never used any sort of management software before. The team has been quick to implement suggestions/requirements from our side and I have no doubt in my mind that every workshop will gain tremendously with RAMP. Have ranked 4 stars in features and functionality to encourage the team to push further. Keep up the great work!

Pros

Ease of use, Simplicity in operation, extremely fast and responsive compared to other cloud based solutions I have used.

Cons

The design could be greatly improved which I'm sure the developers are working on.

Review Source

Response from SHANROHI TECHNOLOGIES

January 23, 2017

Thanks a lot Binoy! Your feedback motivates us to work harder to ensure you have a great experience with us always. RAMP.

KM

Kevin M.  
CFO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Charge card deployment for SME business"

September 17, 2021

5.0

Excellent experience.

Pros

RAMP is a fintech platform that supports entrepreneurs and SME like us. It allows rapid deployment of charge cards to employees in an organization with superior control and simple execution and maintence if your organization is a corporation and carries a min of $250,000 in cash to back monthly settlement of card transactions.

Cons

Nothing I really like least. Would like to see an app (IOS or Android) but understand that would be a cost passed to users and it is not necessary as the browser app works fine on mobile devices.

Reason for choosing RAMP

Functionality and ease of use

Review Source

Response from SHANROHI TECHNOLOGIES

September 20, 2021

Thank you sir. Your appreciation means a lot.

\>G

\>Venu G.  
Partner  
Automotive  
Used the software for: 6-12 months

### "A very user friendly and effective software"

September 3, 2016

4.0

I had my doubts about the software as I expected it to be one of the same complex systems generally available in the market. Complex systems are not easy to use as we do not have highly skilled labour. To my surprise, this software was very easy to use and on top of it I could train any of my employees to use it effectively. It has all the features which atleast we need on a day to day basis for effective management of my workshop. Happy to have it!

Pros

Easy to use and has all the features.

Cons

To have a local installation I had to pay extra for the device that they provide.

Review Source

Response from SHANROHI TECHNOLOGIES

September 3, 2016

Thank you!!

BR

Babu R.  
Director  
Automotive  
Used the software for: 6-12 months

### "Easy to use software"

December 2, 2016

5.0

I have two workshops and I have this system in both of them. It is easy to use by my employees and so I stopped using my earlier software. They have integrated all the features I needed. Good software.

Pros

Easy to use. My employees are happy.

Cons

Dependency on internet speed.

Review Source

Response from SHANROHI TECHNOLOGIES

December 2, 2016

Thanks a lot sir!

SR

Sanjeeva R.  
Managing Partner  
Automotive  
Used the software for: 6-12 months

### "Automobile software "

October 9, 2016

5.0

User friendly and has great features. In depth analysis done before launching software. Reports are analytical and precise. Good customizable software....

Pros

User friendly....ease of use

Cons

Loading takes time....Internet based...

Review Source

Response from SHANROHI TECHNOLOGIES

October 9, 2016

Thanks a lot Sanjeev! :)

AB

Arby B.  
  
Automotive  
Used the software for: Less than 6 months

### "Simple & Effective Solution for Workshops"

September 3, 2016

4.0

We have been iusing this software since 2-3 months and the overall experience has been very good. My computer operators are delighted in using this software as they find it very easy to navigate through the entire software. This software really stands for "What You See Is What You Get" concept. The Shanrohi team has also been doing a great job of supporting us, if any required. They are very approachable and do understand the pain points of the customer. IT has been a great journey till now with them and their software.

Pros

1) Value for money 2) Usability 3) No unwanted features

Cons

1) Internet dependency

Review Source

Response from SHANROHI TECHNOLOGIES

September 3, 2016

Thank you!!

AK

Abhinav K.  
  
Automotive  
Used the software for: Less than 6 months

### "A great solution to all problems with easy usability"

September 13, 2016

4.0

I needed a solution for my workshop that could help me with everyday operations and was easy to operate for non computer savvy employees. Initially I had doubts with this software about its usability but after using it for some time I realised that it has a very user-friendly interface that any employee can get used to in an hour and covers all the aspects and features necessary for the functionality of workshop . The technical support is also very cooperative. Definitely the best recommended software .

Pros

\-Easy user interface -Value for money -Customizable according to workshop needs

Review Source

Response from SHANROHI TECHNOLOGIES

September 13, 2016

Thank you!

DS

Deepa S.  
  
  
Used the software for:

### "Review from Chill-Z Autowerke,kerala"

January 20, 2017

4.0

Overall quality is gud..But some features do not get yet as per the conversation with the staffs from shanrohi technologies..Service is good.

Pros

Jobcard system

Cons

In daybook it's mandatory to get the total amount as per the selection of credit or debit Amount.And date wise report of daybook also must.

Review Source

Response from SHANROHI TECHNOLOGIES

January 20, 2017

Thank you Mrs. Simson. The suggested changes are already on the way and should reflect in your system soon.

NV

Nimit V.  
  
Automotive  
Used the software for: Less than 6 months

### "Great Software.. Completely Recommended..!!!"

January 20, 2017

5.0

This software has made things and data handling fully sorted. Easy to use and maintain bills and data..!! It simply rocks..!!

Review Source

Response from SHANROHI TECHNOLOGIES

January 20, 2017

Thanks a lot Sir!

SK

Salim K.  
  
  
Used the software for:

### "user friendly"

February 21, 2017

3.0

solution is user freindly, but still need improvement. like purchase entry, item mrp now shown in job card, need to enter every time.

Review Source

Response from SHANROHI TECHNOLOGIES

February 21, 2017

Thank you sir! The bugs have been already identified and the fix is due to be launched in 2 days.

AK

Aslam K.  
  
Automotive  
Used the software for:

### "Wow the best"

October 9, 2016

5.0

It's just perfect . I had spent one month searching online N after going through so so many I found this as work class

Pros

Good in all angels

Cons

I tried my best to find flaws but could not find any

Review Source

Response from SHANROHI TECHNOLOGIES

October 9, 2016

Thanks a lot sir!

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