# Determ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Determ Software - reviews, pricing plans, popular comparisons to other Social Media Monitoring products and more. Source: https://www.capterra.com/p/154479/Determ/alternatives --- # Determ Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Determ ## What is Determ? Find out what customers say about your brand or product in no time. Use Determ to track social media (FB, YouTube, Instagram, Twitter, etc.) and all of web for mentions of your choosing. What you can expect: - user friendly feed - unlimited users - automatic sentiment analysis - custom & branded reports - automated actions - alerts & digests - numerous data export options - real-time customer support ## What is Determ used for? [Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Overall rating Based on 39 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 3% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Determ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.determ.com/&name=Determ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Determ 4.4 (39) VS. [4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (39) Ease Of Use 4.5 (505) Value For Money 4.3 (34) Value For Money 4.3 (460) Customer Service 4.7 (36) Customer Service 4.6 (481) ## Determ alternatives [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Highest Rated [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.3 (20) 50.00% of 20 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Social Listening 4.6 (17) 64.71% of 17 reviewers that rated this feature as important or highly important Monitor social media sites for specific keywords Sentiment Analysis 4.0 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Multi-Channel Data Collection 4.2 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Collect information from multiple sources Engagement Tracking 3.9 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Competitor Monitoring 4.3 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Track activity of your competitors Determ 45 features An @mention is a way to tag or notify a specific person about a message/post Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Compare key metrics for the business against prominent players in the industry Capability to use a search engine via operators like AND, NOT, and OR Monitor social media posts or web that mention a particular brand Evaluating strengths and weaknesses of companies with the same target audience Track activity of your competitors Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Receive and/or send email notifications for urgent updates, requests, or other information Tracks metrics that provide insight into how a user interacts with any interface or product Find & retrieve relevant data or documents Track the usage of certain hashtags Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. Monitor and collect information from social media based on specific keywords Track and monitor a specific set of keywords Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Collect information from multiple sources Manage and support multiple languages A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Automatically monitor and receive alerts for any new online reviews Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Monitor social media sites for specific keywords Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track activity on sites such as Facebook, Twitter, Instagram, etc. Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.2 (39) 4.2 Based on 39 reviews ## Pricing Value for money 4.3 (34) ### Starting price Contact vendor for pricing Free trial available Value for money 4.3 (34) 4.3 Based on 34 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (36) 4.7 Based on 36 reviews ## User reviews Overall rating 4.4 Based on 39 reviews Filter by rating 5(20) 4(15) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent AC anna c. CEO Automotive ### "Excellent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 Highly professional and prompt customer service. It's easy to customize the service by adding or removing keywords and profiles. Pros I appreciate its ease of use, intuitive interface, and excellent customer service. I can effectively monitor the social media accounts I'm interested in by profile and keyword, extracting data that is useful for my work. Cons I would like to be able to monitor LinkedIn profiles (currently not possible). This would give my work a real boost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Emirhan S. Music Music ### "Mediatoolkit is nice but..." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 19, 2022 Pros Yes, it solved most of my work directly. It has become even more useful thanks to its easy and understandable interface. Cons I think they should lower the price. This price is too high Switched from [Loomly](https://www.capterra.com/p/166498/Loomly/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EY Enes Y. Information Technology Information Technology and Services ### "Mediatoolkit Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 10, 2022 Pros Very comprehensive application is great and gorgeous in every way Cons It's a very expensive app. Not a suitable app for those who don't have a budget Switched from [Talkwalker](https://www.capterra.com/p/161487/Talkwalker/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IN Isabela N. PR Manager Health, Wellness and Fitness ### "The Conqueror" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 8, 2022 Pros Customer support Easy to do reports Easy to create queries Cons Inaccurate tracking on Instagram False negative results Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WK Wesley Kirui K. Digital Marketer Marketing and Advertising ### "Best Tool For Social Media Tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 Great! Customer service is top-notch, whenever faced with a challenge, it takes 0-10 minutes for it to be solved by Mediatoolkit's customer service which is great as problems tend to come in when pressure is huge. Pros The ability to track all mentions based on the keywords needed makes it easy to report on the performance of various products and also helps in analyzing customer feedback. Cons TikTok and Instagram Reels cannot be tracked yet which can sometimes make it hard to analyze results from products shared on this platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jose Manuel A. Social Media Manager Marketing and Advertising ### "The best complete solution that I have found" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 4, 2022 Pros High capacity of recover mentions and make their sentiments Cons Maybe more capacity to understand neutral sentiments as positive or negative Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FS Francisco S. Digital Marketing Strategist Public Relations and Communications ### "Easy to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 2, 2022 In general, it is a software that provides good results. Pros It is an easy to use and friendly system. It's intuitive. Cons Graphics are not as readable. A result of other systems is to present the health of the brand: it would be very good to have it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Head of Digital Marketing Human Resources ### "Great for insights and reporting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2022 Pros It's easy to get an overall view of the market or competitors communications. Easy access to reports provides easy arguments to present to the board on changes to comms strategy. Cons The tool is great for everything around online media monitoring, but the reports would be even better if it was possible to include or import additional mentions from offline or different sources not currently tracked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jose V. Head of Strategy Marketing and Advertising ### "Not sure yet" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 February 1, 2022 Not the best, but I hope to gets better Pros Not impactful features, but looked easy to use in the trial. Cons It's not working as I expected, the configuration is not that easy. The tool crashes very often. Alternatives considered [Talkwalker](https://www.capterra.com/p/161487/Talkwalker/) [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) [Buzzmonitor](https://www.capterra.com/p/219449/Buzzmonitor/) [Meltwater](https://www.capterra.com/p/123153/Meltwater/) Reasons for choosing Determ Convenience, features and price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Daniela D. Junior Assistant Public Relations and Communications ### "Komunika Latam really benefits from Mediatoolkit monitoring and social media listening" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 1, 2022 Pros We like the fact that we can open a lot of queries for our clients, to monitor different sectors websites and rrss. Also we have had a great experience with the Customer Support team, they helped us understand the tool which is important to be able to get the results we needed. Cons What I like least of the software is the complexity to set a query to find information in specific websites or social media accounts such as twitter, instagram and facebook. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/154479/Determ/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)