# Page 8 | Account Ability Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Account Ability the right Compliance solution for you? Explore 219 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154484/Account-Ability/reviews

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Account Ability

4.9 (219)

[View alternatives](https://www.capterra.com/p/154484/Account-Ability/alternatives/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Account Ability

## Showing most helpful reviews

Showing 176-200 of 219 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LI

Lesha I.  
Controller  
Automotive  
Used the software for: 2+ years

### "Confusing program but GREAT Support"

June 16, 2022

3.0

Pros

The customer service department is great.

Cons

The program is too confusing. I have used this for several years because of government requirement to transmit W2s electronically and I still have issues of following the program and I have to call support. The Customer support is great, however, I should be able to process everything without contacting support every time!

Review Source

Response from Integrated Data Management Systems

June 22, 2022

Thank you for your review.

KM

Katie M.  
CFO  
Financial Services  
Used the software for: 2+ years

### "Awesome and Affordable"

August 14, 2019

5.0

We do thousands of 1098s and 1095s returns each year. Account Ability has made this process less painful (quicker and more efficient). I love the import mapping and outsourcing services. We have used this software for over 10 years and love it! Thank you Account Ability!

Pros

Ease of use and customer service. They go up and beyond to help.

Cons

I wish the new releases would come out earlier.

Review Source

GS

GWEN S.  
CPA  
Accounting  
Used the software for: 2+ years

### "Must Have Software"

March 3, 2020

5.0

Account Ability is a great product. It satisfies multiple needs for my companies end of year paperwork. It has increased our productivity.

Pros

The multiple forms I am able to access.

Cons

Installation was a little tricky at first.

Review Source

MS

Mickey S.  
ITO  
Real Estate  
Used the software for: 1-2 years

### "Can't do without it"

June 13, 2022

5.0

Pros

Support, support, and more support... always available at late hours and weekends

Cons

No cons... all pros where ha e you been before

Switched from

[MDS Explorer](https://www.capterra.com/p/56379/MDS-Explorer/)

Up-to-date and easy

Review Source

Response from Integrated Data Management Systems

May 28, 2024

IDMS Account Ability appreciates your review.

EF

Eric F.  
Accountant  
Financial Services  
Used the software for: 2+ years

### "Tax Software"

February 6, 2020

5.0

Greatly helps with our annual tax filings.

Pros

It's easy to use for preparing 1099s and W-2s, and efiling with the IRS.

Cons

All of the features we needed to use worked well. No complaints thus far.

Reason for choosing Account Ability

n/a

Review Source

TT

Tracy T.  
Director of finance  
Accounting  
Used the software for: 2+ years

### "Good"

March 24, 2019

4.0

Pros

It’s easy to move tax forms from one year to the next.

Cons

Sending data to irs can be a little tricky. Because I only do this once a year or you forget how are you supposed to do it.

Review Source

TE

Theodore E.  
CPA  
Accounting  
Used the software for: 2+ years

### "Accountability"

February 26, 2020

5.0

Have been using this software for more than 10 years. Great Software!

Pros

Ease of use Creating file for Efiling Customer Support Rollover Info from last year

Cons

Wish it was for more than one license .

Review Source

JY

Joe Y.  
Vice President Info Systems  
Financial Services  
Used the software for: 2+ years

### "Enhances IRS filing from our Core System does not provide"

December 4, 2018

5.0

Enhance IRS filing which core system does not provide.

Pros

We can import our IRS file from our core system into Account Ability reprint forms and make corrections much easier than using the core system. We have historical information which core does not keep on IRS information.

Cons

Corrections can be confusing but I do believe the IRS has something to do about how that works.

Review Source

BP

Brenda P.  
Executive Assistant  
Staffing and Recruiting  
Used the software for: 2+ years

### "Use of Account Ability"

June 16, 2022

4.0

Account Ability makes running W2's pretty easy.

Pros

We use this product to develop and run W2's at the end of the year. We also make copies of W2's for employees throughout the year that have misplaced their original.

Cons

It's okay to use; don't really have any cons to it.

Review Source

Response from Integrated Data Management Systems

June 22, 2022

Thank you for your review.

TC

Thomas C.  
Controller  
Banking  
Used the software for: 2+ years

### "Account Ability"

February 26, 2020

5.0

Pros

the software is very user friendly and the customer support is outstanding

Cons

as a new user i found it difficult to use, but the user guides made it a lot easier

Review Source

SS

Sherrill S.  
Firm Administrator  
Accounting  
Used the software for: 2+ years

### "Perfect Program"

June 20, 2022

5.0

Easy to use and teach others to use.

Pros

Ease of use, easy to train input for others to use.

Cons

Not much to report. Creating Corr C and Corr G are often time very confusing to get corrected.

Review Source

Response from Integrated Data Management Systems

June 22, 2022

Thank you for your review.

CS

Carolina S.  
Escrow Compliance  
Real Estate  
Used the software for: 1-2 years

### "Great and Easy "

December 11, 2018

5.0

Overall great program and Great Customer Service.

Pros

This software is very easy to understand. It is user friendly. Processing thousands of 1099's a year this software made my life so much easier. Any time I had questions a representative was able to help me so willing. Not only that they explained the process step by step so I could understand in the future. I highly recommend this software!

Cons

I cant say anything negative or have any cons at this time. So far the program only has positive feedback from me.

Review Source

WS

Wayne S.  
Admin/Programmer  
Information Services  
Used the software for: 2+ years

### "As an outside W2 G consultant"

June 7, 2022

5.0

Used for over 10 years, I like it, but am researching others because of HIGH Price

Pros

Fairly easy to export raw ascii file to AA

Cons

Price keeps going up every year. Making me research other ways/companies.

Review Source

Response from Integrated Data Management Systems

June 9, 2022

Thank you for your review.

RC

Rowena C.  
Sr. Accountant  
Semiconductors  
Used the software for: 2+ years

### "Mosys"

January 21, 2020

5.0

no complaints

Pros

I like this software because it is Easy to use.

Cons

The mapping is little tricky and I need to spend little time on this.

Review Source

RE

Reginald E.  
Vice President Taxation & Reinsurance  
Insurance  
Used the software for: 2+ years

### "Great product for the price"

March 25, 2019

4.0

Pros

Fairly easy to use. Provides outsource services for print/mail and efile.

Cons

Sometimes hard to reach tech support in peak season.

Review Source

LH

Lisa H.  
Office Manager  
Accounting  
Used the software for: 2+ years

### "Peachin Group"

June 7, 2022

4.0

Pros

The support if I have any questions is amazing and always helpful in getting my questions answered/problems solved.

Cons

There is nothing that I don't like but if I had to pick one area to be upgraded it would be the process of the rollover for clients with corrected returns.

Review Source

MB

Mitzi B.  
Servicing Manager  
Real Estate  
Used the software for: 2+ years

### "AccountAbility is Critical To Our Organization"

June 7, 2022

5.0

Pros

This product is ease of use from installation to implementation. The Help Desk is so easy to work with. The forms are immaculate.

Cons

I would like to be able to implement this same product in other facets of our business.

Review Source

Response from Integrated Data Management Systems

June 9, 2022

Thank you for your review.

WB

Woodrow B.  
Controller  
Individual & Family Services  
Used the software for: 2+ years

### "Multi-TherapeuticServices"

June 9, 2022

5.0

WE have used this product for the last 8 years

Pros

The ease to file with federal and state and the ability to go back and print out individual forms

Cons

It gets a little complex sometimes - but telephone support is great

Review Source

Response from Integrated Data Management Systems

June 10, 2022

We appreciate your wonderful review.

AL

Alfred L.  
Proprietors/Owner  
Accounting  
Used the software for: 2+ years

### "Excellent Program, simplifies W2/1099 processing."

August 14, 2018

5.0

Have used this program for many, many years. Overall experience has been excellent.

Pros

Rollover prior year. Client Database Simple Backup Easy Print Features Easy to create data file for E-filing.

Cons

Less clutter in drop down menus. Should have separate menu or tab only for E-file functions such as Create/Maintain/Submit.

Review Source

BR

Bryce R.  
Payroll Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Good software for the money"

June 16, 2022

5.0

Overall very happy with this software.

Pros

Ability to run W-2's. Integrates with our payroll software perfectly.

Cons

No cons. Great software. Only used for W-2's annually.

Review Source

Response from Integrated Data Management Systems

June 22, 2022

Thank you for your review.

AB

Angela B.  
Client Payroll  
Accounting  
Used the software for: 2+ years

### "User Friendly Software"

August 31, 2018

5.0

Fastastic

Pros

We have used this program since 2003. I love that I can roll client data from year to year. It prevents errors in re-entering the information. The program is easy to use and understand. Customer support has always been superior.

Cons

No complaints with the software or customer support.

Review Source

MB

MARK B.  
Broker  
Real Estate  
Used the software for: 2+ years

### "Great software for preparing tax forms"

January 10, 2020

5.0

Pros

Very easy to use and very user friendly.

Cons

I don't have any cons for this product. It all works well.

Review Source

JM

Jennifer M.  
Finance Manager  
Consumer Electronics  
Used the software for: 2+ years

### "Easy, quick and customer focused"

September 24, 2018

4.0

Overall this software is very easy to use and knowing I can call and get help from someone is always a plus

Pros

How easy it is to download and use. The customer service is excellent if you need to call.

Cons

the import section for me was a little hard to follow but the customer service group walked me through.

Review Source

MM

Melanie M.  
Revenue Audit Manager  
Gambling & Casinos  
Used the software for: 6-12 months

### "Great Customer Service"

June 7, 2022

5.0

The customer service was great. We had a huge project to get everything in a very short time frame for the entire year. They helped us with importing the data and made sure we were able to use it properly even in the final hours before filing our returns.

Pros

Software was easy to use, and multiple people could use at the same time. The software was pretty easy to use and the ability to import from excel was very helpful.

Cons

It would be nice if 1042s forms were added to the software.

Review Source

Response from Integrated Data Management Systems

June 9, 2022

Thank you for your review.

AW

April W.  
Office Manager  
Mining & Metals  
Used the software for: 2+ years

### "Great Software"

December 6, 2018

5.0

Pros

Easy to use, does lots of tax forms in one program, import last year date into next year, easy import from excel, sends to IRS and SS with click of button

Cons

Nothing really, maybe just the sort section throws my tax forms out of order sometimes but that is it!

Review Source

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