--- title: "Donately Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Donately Software - reviews, pricing plans, popular comparisons to other Fundraising products and more." source_url: "https://www.capterra.com/p/154495/Donately/" page_type: "product" language: "en" --- # Donately Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Donately ## What is Donately? Donately is trusted by organizations of all sizes to improve their donation experience and grow online revenue at a great value. Our top features include custom donation forms that can be embedded into your site, beautiful donation pages, text messaging, donor mgmt, recurring donations, automatic donation receipts, & robust integrations via Zapier. Give donors the option to pay via credit card, ACH/bank transfer or PayPal, and allow them to cover all donation fees. Plans start at $0/mo + 4%! ## What is Donately used for? [Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Overall rating Based on 179 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 1% Starting price $99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Donately alternatives Highest Rated [4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,464)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (490)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/154495/Donately/alternatives/) ## FAQs about Donately Overview ### What problems does Donately solve? Donately helps teams solve clunky online giving, manual donation tracking, and disconnected donor records by embedding customizable forms into nonprofit websites, supporting recurring gifts, and syncing data with tools like Stripe, Salesforce, and Zapier. Small nonprofits, startup NGOs, fundraisers, and administrators benefit most from faster setup, cleaner reporting, and fewer donor drop-offs. Answer based on 156 reviews Overview ### Which roles and teams benefit most from Donately? Donately is most used by nonprofit executives, directors, and founders who oversee fundraising strategy and donor operations. Finance and administrative teams use it to track gifts, reconcile records, and manage campaigns, while project managers, digital engagement staff, and volunteers support online donation workflows, donor communication, and event-related fundraising. Answer based on 135 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Donately built for? Donately is built primarily for small nonprofits, schools, churches, and mission-driven teams, with 96% of reviewers from small businesses and 56% from non-profit organization management. It also serves religious institutions at 5% and marketing and advertising organizations at 4%, with limited use among midsize and enterprise organizations. Answer based on 179 reviews Features and Usability ### What are the key features of Donately? Donately includes core donation and donor management features like online giving, recurring giving, donation tracking, donor management, and campaign management. Differentiating features include customizable forms, embeddable website widgets, API access, and third-party integrations such as Stripe, Salesforce, QuickBooks, and WordPress, plus reporting dashboards for campaign and payment visibility. Answer based on 112 reviews Pricing ### How much does it cost and what fees or limitations are included? Donately offers a free plan with no monthly fee and a 4% platform fee per donation, plus Stripe or PayPal processing. Paid options include the $99/month Lower Fees plan with 2% platform fees and the $5,000 one-time No Fees plan. Reviewers call pricing clear, but some say 4% feels steep. Answer based on 49 reviews Integrations ### Which third-party tools and platforms does Donately integrate with? Donately integrates with Stripe, Constant Contact, Mailchimp, Salesforce Sales Cloud, and Zapier, with additional connections to ActiveCampaign, Apple Pay, and HubSpot. It supports over 40 integrations across payment processing, email marketing, CRM, and analytics, giving nonprofits options for donor data, campaigns, and reporting workflows. Answer based on 48 reviews Getting Started and Support ### What training and onboarding options does Donately offer? Donately provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning features and reviewing setup steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does Donately offer, and how do users rate the experience? Donately offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as fast, personable, and helpful, with replies sometimes arriving within hours. Some reviewers wanted stronger self-service resources, more consistent availability, or faster follow-up on complex issues. Answer based on 46 reviews Features ### What features does Donately offer for nonprofit fundraising? Donately covers core nonprofit fundraising needs with donation forms, campaign pages, recurring gift tracking, reporting, and integrations. Small and midsize nonprofits often find the interface clean and easy to manage, especially for online giving. Some teams want deeper customization, stronger reporting, easier API setup, and more advanced payment or donor management options. Answer based on 50 reviews ## Features AI summary Based on 3,151 Fundraising reviews Capterra data shows that buyers of fundraising software rank the following features as their top priorities: - **Credit Card Processing** (**70%** of reviewers rated this feature as critical) - **Electronic Payments** (**64%**) - **Payment Processing** (**64%**) Donately supports all three features that reviewers rate most highly: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help organizations accept donations more efficiently, handle transactions across payment methods, and manage the giving process with less friction, allowing teams to collect funds faster and provide donors with a smoother payment experience. Electronic Payments 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Processing 4.7 (29) 89.66% of 29 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Donor Management 4.2 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Campaign Management 4.2 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results For Nonprofits 4.6 (28) 85.71% of 28 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Contribution Tracking 4.9 (17) 64.71% of 17 reviewers that rated this feature as important or highly important View donor contribution history, track how much money have been raised over time and measure progress Donately 47 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.1 (179) 4.1 Based on 179 reviews ## Pricing Value for money 4.4 (157) Free Version [View pricing plan details](https://www.capterra.com/p/154495/Donately/pricing/) Free $0.00 It includes: - Unlimited fully customizable donation forms (embedded or hosted) - Recurring giving & subscription-style donations - Peer-to-peer & team fundraising - Unlimited campaign pages with live progress tracking - Automated receipts & acknowledgments - Real-time reporting with data exports - CRM & marketing integrations (HubSpot, Salesforce, Zapier, etc.) - Donor-covered fee option to increase net revenue - Ticketing / Memberships / Cart Items - No setup fees or contracts - Personalized onboarding & fundraising strategy resources Lower Fees $99.00 Flat Rate,Per Month It includes: - Unlimited fully customizable donation forms (embedded or hosted) - Recurring giving & subscription-style donations - Peer-to-peer & team fundraising campaigns - Unlimited campaign pages with live progress tracking - Donor dashboards & self-service accounts - Automated receipts & acknowledgments - Real-time reporting with data exports - Donor-covered fee option to increase net revenue - Ticketing / Memberships / Cart Items - Unlimited users & admin access - Multi-currency & international payment support - ACH, Apple Pay, Google Pay & credit card processing - No setup fees or contracts - Webhooks and API access for custom integrations - Personalized onboarding & fundraising strategy resources No Fees $5,000 Flat Rate,One Time It includes: - Unlimited fully customizable donation forms (embedded or hosted) - Recurring giving & subscription-style donations - Peer-to-peer & team fundraising campaigns - Unlimited campaign pages with live progress tracking - Donor dashboards & self-service accounts - Automated receipts & acknowledgments - Real-time reporting with data exports - CRM & marketing integrations (HubSpot, Salesforce, Zapier, etc.) - Ticketing / Memberships / Cart Items - Unlimited users & admin access - Multi-currency & international payment support - ACH, Apple Pay, Google Pay & credit card processing - No setup fees or contracts - Personalized onboarding & fundraising strategy resources Enterprise Contact Vendor for Pricing It includes: - Avanced Page Customization - Avanced Support for Integrations - Customizable Donation Forms - Dedicated Account Representative - Donation Form Themes - Donation Pages - Donation Reciepts - Embeddable Forms - Expert Fundraising Advice. - Peer-to-Peer Fundraising - Recurring Donations. Mobile Responsive - Text Messages Engagement Value for money 4.4 (157) 4.4 Based on 157 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (153) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (153) 4.5 Based on 153 reviews ## User reviews Overall rating 4.4 Based on 179 reviews Filter by rating 5(92) 4(72) 3(14) 2(0) 1(1) Mentioned topic Sorted by most recent ST Sean T. General Manager Entertainment ### "Clean & Easy Integration with Website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 24, 2026 Overall, I'm grateful for Donately! I'm excited to learn more about the platform and leverage it in ways to better engage our donors. Pros I've used many donor CRM platforms, but Donately's intuitive integration with our website makes it so easy to receive payments and have them recorded in a searchable database. I recently started as the new general manager for a not-for-profit so having a donor management system that was easy to understand was so helpful during my first few months. Cons I'm still learning more about the platform, but I think it's a bit challenging to treat it as a full 360 donor/audience management platform. The database is built on actual transactions, but we receive donations through a few different methods. Figuring out how to record these into the platform is something I was able to learn on my own. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA Heather A. Development Coordinator Non-Profit Organization Management ### "Good for a first-timer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 11, 2026 Pros Ease of use - I'm new to using donation and campaign platforms and it is intuitive and easy to navigate. Cons The ability, or lack thereof, to tailor thank you specific to different campaigns. Or perhaps there is a way to do this that I have missed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Claudia P. Founder and Director Non-Profit Organization Management ### "Makes Donor Stewardship Easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 25, 2026 Overall, Donately has been a really positive experience for our organization. It feels designed with small nonprofits in mind and supports growth without adding unnecessary stress or cost. Pros What I like most about Donately is how easy it is to actually live in day to day. It’s intuitive, doesn’t take much onboarding, and works well for a small team where one person might be handling donor engagement, reporting, and follow ups all at once. We’ve been able to grow our donor base without feeling pressure to jump to a more expensive or overbuilt system. The fees are also very reasonable, which matters when you’re trying to steward gifts well and keep more money going directly to the mission. Cons As we’ve grown, there have been a few moments where I’ve wished certain reports or customization options were a little more robust. It hasn’t stopped us from using the platform effectively, but it’s something you notice once your operations get a bit more complex. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Didn't like their policies and wanted more ability for customization/donor management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Andrew K. President Non-Profit Organization Management ### "100% Would Recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2026 I love it so far. I have tried many other platforms and Donately was by far my favorite. The simplicity of it is so nice for a small org like ours. Pros It was super easy to set up. I was able to get everything set up and integrated with in an hour. The donate page was on my website and across social media way faster I dreamed of. Cons I would like a little more customization on the campaign pages. It is a very standard page that looks good but I had a few preferences that didn't make or break it for but would have been nice. Switched from [Givebutter](https://www.capterra.com/p/172048/Givebutter/) The cost and simplicity of Donately Was way better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Roubens P. CEO Non-Profit Organization Management ### "A Reliable Donation Platform for Nonprofits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 Overall, our experience with Donately has been positive. The platform is reliable, easy to use, and supports our fundraising needs effectively. Pros Donately is easy to use, integrates smoothly with our website, and makes accepting donations simple for supporters. Cons Limited customization options compared to some other donation platform. Transaction and platform fees can add up for smaller nonprofits. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mark L. Executive Director and Founder Religious Institutions ### "Nonprofit startup " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2025 My experience with Donately has been nothing but positive! It was exactly what I needed in starting a startup nonprofit. Pros As the founder of a new nonprofit with almost no past experience, Donately was a valuable discovery. It has proven to be an easy to use platform for both me and my donors. Information provided is well organized and not difficult to access. Cons Pulling reports was a little challenging for me at first. However, that probably had more to do with my limited technical skills rather the Donately platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rebecca E. Director Non-Profit Organization Management ### "A good option for a small nonprofit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 9, 2025 We have used Donately for ten years now and haven't had any major issues. I appreciate being able to set up and save reports, campaign pages, and easily view recurring donation information. It is also fairly simple to help donors adjust their payment information and other details. Pros Donately has a lot of great features without being overwhelming and it is at a good price point for our nonprofit. Cons Sometimes the integration with our email system is problematic, but that isn't necessarily an issue with Donately. Alternatives considered [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reasons for choosing Donately It has been ten years so I don't remember all the details, but we chose this for the number of features available at a reasonable price point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BN Ben N. Executive Director Performing Arts ### "Good CRM For Small Nonprofits" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 6, 2025 Donately that it’s an excellent choice if you want a donation platform that’s powerful without being overly complex. It’s designed with non-tech oriented fundraisers in mind, which means you can launch campaigns quickly, track metrics that matter, and create a donor experience that feels polished and personal. Pros Donately has been particularly helpful in streamlining our gift processing and improving overall data hygiene. The platform’s clean interface, customizable forms, and automated workflows have dramatically reduced manual entry and errors. Real-time reporting and easy integrations have allowed our team to spend less time wrestling with spreadsheets and more time cultivating relationships, stewarding donors, and planning campaigns strategically. Cons The lack of additional features like adding tags or other types of revenue transactions or interactions with donors. Alternatives considered [Keela](https://www.capterra.com/p/154358/Keela/) Reasons for choosing Donately Affordability and desire to try a new platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dakota L. Executive Director Religious Institutions ### "Great for Companies with International Donors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 3, 2025 Pros Our organization started using Donately a few years ago, and it has been a great experience. The main reason we switched to them is that their donation form does a great job capturing international donations, even if the donor has a complex billing address. Our old processor would sometimes decline credit card donations if the billing address wasn't perfectly formatted, whereas Donately has helped us capture those donations more reliably - resulting in a much larger donor base over time. Cons Their campaigns feature isn't very intuitive in my opinion, and charging an annual fee in addition to the transaction fees seems excessive. Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/) To do a better job capturing international donations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kellie R. Marketing Director Non-Profit Organization Management ### "Great Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 7, 2025 I think that overall, we will continue to use Donately to meet our needs. It is definitely worth it. Pros Their customer service is amazing. They are helpful and quick with their responses. They are also always improving. Cons I think the sign-in process with the captcha code can be a little finicky at times. It can take more than one attempt to get the verification right, especially when the captcha is hard to read or decipher. Alternatives considered [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reasons for choosing Donately I like its embedding functionality and that it works with Zapier. Working with Zapier is critical for our organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/154495/Donately/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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