# Donately Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Donately Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more.

Source: https://www.capterra.com/p/154495/Donately

---

# 

 Donately Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Donately

## What is Donately?

Donately is a nonprofit fundraising platform for organizations that want flexible online donation tools without added complexity. We support mission-driven teams with customizable donation forms, recurring giving, peer-to-peer campaigns, and native integrations to top CRM and email tools, like Salesforce, Mailchimp, HubSpot, etc. Organizations can also offer tickets, merchandise, and additional giving options through cart items within a single checkout. Our Campaign Marketplace provides ready-to-use templates and playbooks to help teams launch campaigns quickly. All plans include the same full feature set — the only difference is the platform fee structure. Every customer receives real, human support, whether setting up their first donation form or managing campaigns. Donately offers three pricing options: a Free plan with a 4% platform fee, a $99/month plan with a 2% platform fee, and a $5,000 one-time plan with 0% platform fees on up to $1 million raised.

## What is Donately used for?

[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Overall rating

Based on 179 user reviews

Reviews sentiment

Positive

92%

Neutral

8%

Negative

1%

Starting price

$99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Donately alternatives

Highest Rated

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (613)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$139.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/154495/Donately/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.7 (29)

89.66% of 29 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

For Nonprofits

4.6 (28)

85.71% of 28 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Campaign Management

4.2 (21)

66.67% of 21 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Donor Management

4.2 (21)

66.67% of 21 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Contribution Tracking

4.9 (17)

64.71% of 17 reviewers that rated this feature as important or highly important

View donor contribution history, track how much money have been raised over time and measure progress

Receipt Management

4.6 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Upload, track, and submit receipts in a central database

Donately 47 features

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Track and collect membership dues

Electronically collect payments for goods or services

Manage tickets for specific events

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Activities related to raising money for a specific cause

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Ability to make a donation from a mobile device/app

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.1 (179)

4.1

Based on 179 reviews

## Pricing

Value for money

4.4 (157)

Free Version

[View pricing plan details](https://www.capterra.com/p/154495/Donately/pricing/)

Free

$0.00

It includes:

-   Unlimited fully customizable donation forms (embedded or hosted)
-   Recurring giving & subscription-style donations
-   Peer-to-peer & team fundraising
-   Unlimited campaign pages with live progress tracking
-   Automated receipts & acknowledgments
-   Real-time reporting with data exports
-   CRM & marketing integrations (HubSpot, Salesforce, Zapier, etc.)
-   Donor-covered fee option to increase net revenue
-   Ticketing / Memberships / Cart Items
-   No setup fees or contracts
-   Personalized onboarding & fundraising strategy resources

Lower Fees

$99.00

Flat Rate,Per Month

It includes:

-   Unlimited fully customizable donation forms (embedded or hosted)
-   Recurring giving & subscription-style donations
-   Peer-to-peer & team fundraising campaigns
-   Unlimited campaign pages with live progress tracking
-   Donor dashboards & self-service accounts
-   Automated receipts & acknowledgments
-   Real-time reporting with data exports
-   Donor-covered fee option to increase net revenue
-   Ticketing / Memberships / Cart Items
-   Unlimited users & admin access
-   Multi-currency & international payment support
-   ACH, Apple Pay, Google Pay & credit card processing
-   No setup fees or contracts
-   Webhooks and API access for custom integrations
-   Personalized onboarding & fundraising strategy resources

No Fees

$5,000

Flat Rate,One Time

It includes:

-   Unlimited fully customizable donation forms (embedded or hosted)
-   Recurring giving & subscription-style donations
-   Peer-to-peer & team fundraising campaigns
-   Unlimited campaign pages with live progress tracking
-   Donor dashboards & self-service accounts
-   Automated receipts & acknowledgments
-   Real-time reporting with data exports
-   CRM & marketing integrations (HubSpot, Salesforce, Zapier, etc.)
-   Ticketing / Memberships / Cart Items
-   Unlimited users & admin access
-   Multi-currency & international payment support
-   ACH, Apple Pay, Google Pay & credit card processing
-   No setup fees or contracts
-   Personalized onboarding & fundraising strategy resources

Value for money

4.4 (157)

4.4

Based on 157 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (153)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (153)

4.5

Based on 153 reviews

## User reviews

Overall rating

4.4

Based on 179 reviews

Filter by rating

5(92)

4(72)

3(14)

2(0)

1(1)

Mentioned topic

Sorted by most recent

ST

Sean T.

General Manager

Entertainment

### "Clean & Easy Integration with Website"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 24, 2026

Overall, I'm grateful for Donately! I'm excited to learn more about the platform and leverage it in ways to better engage our donors.

Pros

I've used many donor CRM platforms, but Donately's intuitive integration with our website makes it so easy to receive payments and have them recorded in a searchable database. I recently started as the new general manager for a not-for-profit so having a donor management system that was easy to understand was so helpful during my first few months.

Cons

I'm still learning more about the platform, but I think it's a bit challenging to treat it as a full 360 donor/audience management platform. The database is built on actual transactions, but we receive donations through a few different methods. Figuring out how to record these into the platform is something I was able to learn on my own.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HA

Heather A.

Development Coordinator

Non-Profit Organization Management

### "Good for a first-timer"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 11, 2026

Pros

Ease of use - I'm new to using donation and campaign platforms and it is intuitive and easy to navigate.

Cons

The ability, or lack thereof, to tailor thank you specific to different campaigns. Or perhaps there is a way to do this that I have missed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Claudia P.

Founder and Director

Non-Profit Organization Management

### "Makes Donor Stewardship Easier"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 25, 2026

Overall, Donately has been a really positive experience for our organization. It feels designed with small nonprofits in mind and supports growth without adding unnecessary stress or cost.

Pros

What I like most about Donately is how easy it is to actually live in day to day. It’s intuitive, doesn’t take much onboarding, and works well for a small team where one person might be handling donor engagement, reporting, and follow ups all at once. We’ve been able to grow our donor base without feeling pressure to jump to a more expensive or overbuilt system. The fees are also very reasonable, which matters when you’re trying to steward gifts well and keep more money going directly to the mission.

Cons

As we’ve grown, there have been a few moments where I’ve wished certain reports or customization options were a little more robust. It hasn’t stopped us from using the platform effectively, but it’s something you notice once your operations get a bit more complex.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Didn't like their policies and wanted more ability for customization/donor management

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Andrew K.

President

Non-Profit Organization Management

### "100% Would Recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2026

I love it so far. I have tried many other platforms and Donately was by far my favorite. The simplicity of it is so nice for a small org like ours.

Pros

It was super easy to set up. I was able to get everything set up and integrated with in an hour. The donate page was on my website and across social media way faster I dreamed of.

Cons

I would like a little more customization on the campaign pages. It is a very standard page that looks good but I had a few preferences that didn't make or break it for but would have been nice.

Switched from

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

The cost and simplicity of Donately Was way better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RP

Roubens P.

CEO

Non-Profit Organization Management

### "A Reliable Donation Platform for Nonprofits"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2025

Overall, our experience with Donately has been positive. The platform is reliable, easy to use, and supports our fundraising needs effectively.

Pros

Donately is easy to use, integrates smoothly with our website, and makes accepting donations simple for supporters.

Cons

Limited customization options compared to some other donation platform. Transaction and platform fees can add up for smaller nonprofits.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Mark L.

Executive Director and Founder

Religious Institutions

### "Nonprofit startup "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2025

My experience with Donately has been nothing but positive! It was exactly what I needed in starting a startup nonprofit.

Pros

As the founder of a new nonprofit with almost no past experience, Donately was a valuable discovery. It has proven to be an easy to use platform for both me and my donors. Information provided is well organized and not difficult to access.

Cons

Pulling reports was a little challenging for me at first. However, that probably had more to do with my limited technical skills rather the Donately platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rebecca E.

Director

Non-Profit Organization Management

### "A good option for a small nonprofit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 9, 2025

We have used Donately for ten years now and haven't had any major issues. I appreciate being able to set up and save reports, campaign pages, and easily view recurring donation information. It is also fairly simple to help donors adjust their payment information and other details.

Pros

Donately has a lot of great features without being overwhelming and it is at a good price point for our nonprofit.

Cons

Sometimes the integration with our email system is problematic, but that isn't necessarily an issue with Donately.

Alternatives considered

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

Reasons for choosing Donately

It has been ten years so I don't remember all the details, but we chose this for the number of features available at a reasonable price point.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BN

Ben N.

Executive Director

Performing Arts

### "Good CRM For Small Nonprofits"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 6, 2025

Donately that it’s an excellent choice if you want a donation platform that’s powerful without being overly complex. It’s designed with non-tech oriented fundraisers in mind, which means you can launch campaigns quickly, track metrics that matter, and create a donor experience that feels polished and personal.

Pros

Donately has been particularly helpful in streamlining our gift processing and improving overall data hygiene. The platform’s clean interface, customizable forms, and automated workflows have dramatically reduced manual entry and errors. Real-time reporting and easy integrations have allowed our team to spend less time wrestling with spreadsheets and more time cultivating relationships, stewarding donors, and planning campaigns strategically.

Cons

The lack of additional features like adding tags or other types of revenue transactions or interactions with donors.

Alternatives considered

[Keela](https://www.capterra.com/p/154358/Keela/)

Reasons for choosing Donately

Affordability and desire to try a new platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dakota L.

Executive Director

Religious Institutions

### "Great for Companies with International Donors"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 3, 2025

Pros

Our organization started using Donately a few years ago, and it has been a great experience. The main reason we switched to them is that their donation form does a great job capturing international donations, even if the donor has a complex billing address. Our old processor would sometimes decline credit card donations if the billing address wasn't perfectly formatted, whereas Donately has helped us capture those donations more reliably - resulting in a much larger donor base over time.

Cons

Their campaigns feature isn't very intuitive in my opinion, and charging an annual fee in addition to the transaction fees seems excessive.

Switched from

[authorize.net](https://www.capterra.com/p/221412/authorizenet/)

[123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)

To do a better job capturing international donations

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Kellie R.

Marketing Director

Non-Profit Organization Management

### "Great Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 7, 2025

I think that overall, we will continue to use Donately to meet our needs. It is definitely worth it.

Pros

Their customer service is amazing. They are helpful and quick with their responses. They are also always improving.

Cons

I think the sign-in process with the captcha code can be a little finicky at times. It can take more than one attempt to get the verification right, especially when the captcha is hard to read or decipher.

Alternatives considered

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Reasons for choosing Donately

I like its embedding functionality and that it works with Zapier. Working with Zapier is critical for our organization.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/154495/Donately/reviews/)

Popular comparisons

[Givebutter vs Donately](https://www.capterra.com/compare/154495-172048/Donately-vs-Givebutter)[Donorbox vs Donately](https://www.capterra.com/compare/154495-156860/Donately-vs-Donorbox)[DonorPerfect vs Donately](https://www.capterra.com/compare/2698-154495/DonorPerfect-Fundraising-Software-vs-Donately)[Zeffy vs Donately](https://www.capterra.com/compare/154495-220131/Donately-vs-Zeffy)[Bonterra Network for Good vs Donately](https://www.capterra.com/compare/111128-154495/Bonterra-Guided-Fundraising-vs-Donately)[Flipcause vs Donately](https://www.capterra.com/compare/136488-154495/Flipcause-vs-Donately)[Bloomerang vs Donately](https://www.capterra.com/compare/131207-154495/Bloomerang-vs-Donately)[DonorSnap vs Donately](https://www.capterra.com/compare/97513-154495/DonorSnap-vs-Donately)

[Neon CRM vs Donately](https://www.capterra.com/compare/102088-154495/NeonCRM-vs-Donately)[OneCause vs Donately](https://www.capterra.com/compare/145329-154495/Fundraising-Software-vs-Donately)[GolfStatus vs Donately](https://www.capterra.com/compare/154495-189662/Donately-vs-GolfStatus-org)[Bonterra Apricot vs Donately](https://www.capterra.com/compare/123342-154495/Bonterra-Case-Management-vs-Donately)[MonkeyPod vs Donately](https://www.capterra.com/compare/154495-203848/Donately-vs-MonkeyPod)[Keela vs Donately](https://www.capterra.com/compare/154358-154495/Keela-vs-Donately)[BiddingOwl.com vs Donately](https://www.capterra.com/compare/130932-154495/BiddingOwl-com-vs-Donately)[Bonterra EveryAction vs Donately](https://www.capterra.com/compare/142421-154495/Bonterra-Development-Digital-vs-Donately) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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