# Page 3 | Donately Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Donately the right Fundraising solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154495/Donately/reviews --- Donately 4.4 (179) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Donately ## Showing most helpful reviews Showing 51-75 of 179 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jonathon V. Landscape Maintenance Used the software for: Less than 6 months ### "Easy way for rookies to handle the donations" July 6, 2018 4.0 Pros It was easy to set up for our team, even for a rookie like myself. I had it easily set up and we started receiving donations almost immediately. The graphs and visuals really helped us to see how we were doing and to see where most of our money was coming from. Cons As convenient as this is, for us it still does not replace traditional fundraising, a lot of people in our community prefer good old cash donations so this program was not necessarily as useful to us as we had hoped. Review Source SKDoFOG Sherry Kelly Director of For Our G. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Glad we used Donately" July 13, 2022 5.0 Pros What I liked most about Donately was the ease of the setup and overall use. Cons Overall I was very happy with the product. Review Source Will P. Technology Specialist Information Technology and Services Used the software for: 6-12 months ### "The quickest way to accept donations using Stripe" October 29, 2016 4.0 Donate.ly lets you accept one-time and recurring donations using an easy to configure platform. Fees are a very reasonable 3-4% depending on your use-case. It's quick to customise a secure page which you can embed on your website. It only supports USD at the moment but look forward to international currencies becoming available. Pros It's quick to customise a secure page which you can embed on your website. Cons It only supports USD at the moment but look forward to international currencies becoming available. Review Source KC Kenneth C. Director of Parish Life Religious Institutions Used the software for: 6-12 months ### "Just Better." October 28, 2016 5.0 We were loosing donations due to our clients problems with Paypal's support of immoral policies. I didn't know what to do, I didn't know that other options existed. Then I found Donately, not only did my clients appreciate us not supporting bad business practices, but I found Donately to be 10x better and more functional than Paypal. It's easier to use, cleaner and crisper. I wish I would have known about them in the first place. I for one can say with 100% certainty, Donately is just better! Pros Ease of use. Cons Could use the ability to be able to have a drop down box for people to select specific options for where their money is being used. Meaning the client and pick for their money to be used for a specific project within the numerous we have. Review Source VR Verified Reviewer HR Manager Airlines/Aviation Used the software for: 6-12 months ### "Donate.ly Solves Need " May 12, 2019 5.0 Donate.ly has allowed me to collect donations easily, both on the giver's end and on the administration end. I'm not sure right now what we would be using without it. Pros The user/giver has no problem navigating to make a donation, and the interface looks very professional. It's very easy for the giver to use, and I appreciate there not being monthly fees for times when slow donations may not have covered the cost. The per-donation fees are reasonable and at or below what a competitor might charge. I'm just getting into the donation tracking tools now but they appear easy to navigate as well. Cons I haven't been able to associate multiple bank accounts but that's a relatively minor issue. Review Source Response from Donately January 15, 2020 Thank you for your review! We look forward to continuing to serve your organization. VR Verified Reviewer Co Founder, Head of Marketing Apparel & Fashion Used the software for: 1-2 years ### "Does the job of a donation page very well" February 12, 2019 4.0 Pros They are great for setting up a donation page for your nonprofit that only charges a percentage fee. Cons I would like if they had a bit more functionality for white labeling and inserting into the website. The only way we were able to figure out how to insert the donation form into our wix website was by using a module that imported an html page. This worked fine but still had donately's branding so we had to put a white block over the top of the module to make it truly white labeled. All over it does the job though. Review Source Response from Donately January 15, 2020 Thank you for your feedback! TB Thomas B. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Pretty satisfied" November 17, 2016 5.0 Donately has been pretty good to us so far. I like the simplicity of it. I'd give it four stars in terms of simplicity of use because of the need to be a bit more technically savvy to be able to modify the donation pages and what not. We haven't gotten there yet and the improvements we need to make haven't been done because of the need to get high tech assistance. I think if that process were easier, then the lack of advanced controls would be more easily surmounted. I haven't had issues with customer support, but haven't needed much. Pros works well, looks nice, pretty easy to use Cons Hard to take to the next level without help. Review Source MS Matthew S. Development Associate Non-Profit Organization Management Used the software for: 2+ years ### "It's fine" March 9, 2020 3.0 Pros It takes the money. It maintains decent records. It hasn't been hacked. Cons The fees are a little higher than some comparable products and we use them when we can. Review Source Response from Donately March 11, 2020 Hi, Matthew. Thank you for taking the time to leave us this review. We take pride in our product and are disappointed that we haven't met all your needs. I will be reaching out directly to see what we can do to improve your experience with Donately. DH David H. Volunteer Non-Profit Organization Management Used the software for: Less than 6 months ### "Using Donately free version. We will be upgrading soon for even more features." July 12, 2022 5.0 Easy to use. Security tracking of micro donations is a big plus. Pros The details for Campaigns and Fundraisers as well as the donor information. Cons Unable to embed the progress bar in our website with the free version. Reason for choosing Donately Free version to evaluate. So far looks like best cost for features. Review Source NH Nikki H. Web Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Perfect for Accepting Website Donations" September 17, 2019 4.0 Overall, donately lives on our website giving people an easy way to donate. They have an easy to use backend which allows you to create custom forms with unique giving options. Pros Donately is easy to use, easy to implement on a website, and even has options to set up individual donation pages for specific events. Plus, their customer service team is amazing! Cons They do take a bit of every donation, which is name for the game, but also hard to handle when you're a non-profit. Review Source Response from Donately January 15, 2020 Thanks for your review, Nikki! We try out absolute hardest to keep our fees as long as possible while balancing the needs to grow the platform. We look forward to providing additional value at the same low cost in the future! AP Alex P. President Non-Profit Organization Management Used the software for: 2+ years ### "Not bad, just wish it was integrated ..." February 1, 2017 4.0 Just wish there was a pre-prepared package that allowed for immediate integration with the top 10 crs programs such as Donor Perfect. Pros stats Cons not integrated with CRS data bases Review Source Bhagya M. HRM Student Higher Education Used the software for: Less than 6 months ### "Best way to accept Donations!" March 27, 2019 5.0 Donately helped our team a lot to get support from worldwide for our startups to kick start. Recommend it. Pros They only charge a processing fee only, which is very small precentage. With these service, donators can donate via many options. And user can customize the donation page to match the need. Customer Service is really friendly and helpful. Cons When Embedding form to other websites, sometimes getting issues. Need support to more services. Add features to support other currencies as well. Review Source Response from Donately January 15, 2020 Thank you for your honest review, Bhagya! We look forward to serving your organization into the future. KV Kris V. Accountnat Non-Profit Organization Management Used the software for: 1-2 years ### "Review of donately" October 28, 2016 3.0 Some features could be improved. Not easy to run reports. Also would like the feature after fund raising pages are archived to go away from dashboard view. But still be able to call up if needed. Pros Ease of setting up a fund raising page Cons To be able to hide some donors. Ease of running reports. Review Source BW Brian W. Development Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Too new to know" July 19, 2022 4.0 Like the product...not helpful in getting it online and functional. Pros Price and ability to customize the donor form are the most compelling features of this software so far. Cons Customer support is minimal...VERY disappointing. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Minimal flexibility and too expensive Review Source VR Verified Reviewer Law Student Higher Education Used the software for: I used a free trial ### "Strong Value; Clean Layout" April 9, 2019 4.0 Donately has allowed us to receive donations for our non-profit arm of our organization. Pros The low cost of this software is probably the most attractive piece of it all. It has a beautiful, simple layout for donors to utilize. Furthermore, it only costs a fraction of the price some its competitors charge. Cons For our purposes, it was a perfect platform. (Any of the functionalities that we would have liked to have used were available with the upgraded version.) Review Source Response from Donately January 15, 2020 Thank you for your review! We look forward to continuing to serve your organization. JB Jake B. Director Non-Profit Organization Management Used the software for: 6-12 months ### "Simplicity Is Key" October 28, 2016 4.0 When choosing between the different donation portals services out there, Donately is our pick for the following: 1. The giving form you are able to embed on your website has a very clean and simply visual design while many other competitors look clunky. 2a. The percentage fees are the lowest and therefore best you can find on the market. 2b. There is no monthly fee, so you are only charged when you get an actual donation. 3. Donately has a catchy name! ;) Pros Simplicity Visual Design Cons \- There needs to be a way to designate to certain campaigns on the giving portal - the donation receipts are really ugly and poorly throughout. They need actual customization. - there needs to be a fundraising progress widget you can customize from donately and embedd in your website. Review Source MH Molly H. Communications & Development Manager Arts and Crafts Used the software for: 2+ years ### "Free version for Nonprofits have limited features" July 28, 2022 4.0 It's okay but to be honest I think there are platforms with lower fees and higher customization Pros Collects a fair amount of donor data in case we want to try contacting individuals again at some point Cons Very little integration with other platforms like social media platforms Review Source BC Ben C. Accountant Non-Profit Organization Management Used the software for: 1-2 years ### "Donately Review" August 25, 2022 4.0 Pros It is easy for Donor's to contribute on the platform Cons Reporting is difficult to discern certain info, such as the fee breakdown when integrated with Stripe. We've had to rely on external reporting because Donately's is not accurate on fee allocation, specifically. Review Source DH David H. Chief of opportunities Non-Profit Organization Management Used the software for: Less than 6 months ### "Challenging " July 12, 2022 3.0 Customer service was great, but she was unable to ultimately help. Pros Easy to use. Customer service was also good Cons Not having a scroll of gifts that came into the fundraiser overshadowed all else. Seems impossible that’s not a feature. It’s basic, yet unavailable. Reason for choosing Donately Allowed others to fundraise Review Source TM Tiffany M. Admin Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use" July 18, 2022 5.0 Pros It has everything’s you are going to need and it is very simple to use. Anyone on your team can pick it up and use it right away. Cons I haven’t run into any issues with the software so far. Review Source BS Brandon S. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Love the company/service! Software could be better!" November 1, 2016 4.0 We have had a great experience with people at donately! We had a couple of issues early on in the process (our fault) that were attended quickly by a real human which was great! The software is missing some functionality that would make it so much better. PayPal integration would be amazing but even Deeper integration with swipe would ok. A mobile app for events would kill all birds with one stone for us. After my experience with other platforms, we recommend donately all the time and are loyal customers. Pros Pricing!!! Simple interface Cons Lack of integration with PayPal. Review Source RG Rick G. Sales Telecommunications Used the software for: Less than 6 months ### "Overall pretty satisfied!" April 3, 2019 5.0 Pros The interface is nice and clean. Super easy to use. I love the option for donors to set up a recurring donation! Cons It would be nice to be able to pull reports for the year or longer if necessary. Also, it would be nice to get some sort of alert/notification if a donor's recurring payment was not able to be processed. Review Source Response from Donately January 15, 2020 Thank you for your feedback, Rick! We will take this into account as we continue to improve the platform. cU christina U. Ceo Non-Profit Organization Management Used the software for: I used a free trial ### "Review " July 19, 2022 1.0 nothing Pros Did not have any life changing experience the software didnt really do anything to help me so I cant really say all the much about it but thanks for the free trail Cons nothing really i dont have complaints just dont have anything good to say either Review Source VR Verified Reviewer Digital Marketing Specialist Marketing and Advertising Used the software for: I used a free trial ### "Beautiful layout" December 23, 2019 5.0 Perfect, beautiful, low-cost solution for charity involvement. Pros Donately boasts beautiful, simple layouts for donors to use. Cost-wise, it's a fraction compared to more well-known donation platforms. Cons Haven't run into any cons. Some of the tools and features I want to use are included in the free trail. Review Source Response from Donately January 15, 2020 Thank you for your kind words! We work hard to make Donately the best solution on the market. KH Ken H. Marketing Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent, Easy Donation Functionality" January 14, 2020 5.0 Pros Really easy set-up and the customer service is wonderful Cons You have to have a payment processor like Stripe to connect to, so there is additional set-up beyond just Donately. Review Source Response from Donately January 15, 2020 Thank you for your kind words, Ken! Talk to a Capterra advisor for free and get results within 15 minutes.