# Page 4 | Donately Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Donately the right Nonprofit solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154495/Donately/reviews --- Donately 4.4 (179) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Donately ## Showing most helpful reviews Showing 76-100 of 179 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Andy L. Creative Director Non-Profit Organization Management Used the software for: 6-12 months ### "Top level platform!" November 17, 2016 4.0 The customer support has been fantastic, always offering a solution any setback I face. As an admin, the back end dashboard is easy to use and free of distraction. Pros UI and ease of back end admin Cons Entry pricing is steep. Review Source EV Elena V. Development and Community Engagement Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Some kinks, but otherwise an effective tool" March 3, 2020 4.0 Pros I love the ability to have recurring gifts and the process of setting up a campaign is easy. The fact that I can easily link this via Constant Contact, Wordpress, and other applications that we use is also much appreciated. Cons Our Office Manager has difficulty figuring out someone's actual donation (TO US; after subtracting out Donately fees and other associated costs); We have donors who use both Donately and checks and I don't like that the campaigns only factor in progress toward our goal with what has been received by Donately...feels like we should be able to manually input funds raised toward the overall campaign goal. The formatting for the campaign photo is a nightmare. Review Source Response from Donately March 11, 2020 Hi, Elena. Thank you for this review of Donately! We're glad to see that you've found our fundraising tools useful and that you've made the most of the many integrations we offer! We also appreciate you letting us know where we have room to improve. I will reach out to you directly, as you are able to earmark both live donations AND manually entered checks towards a campaign, which will give you an accurate count to your goals. DY Dominique Y. Administration Non-Profit Organization Management Used the software for: 2+ years ### "Can't Think of a Better Platform" October 28, 2016 5.0 Donately is so simple and straightforward that I can't imagine anyone having too hard of a time using it. It is also simple and straightforward on the front-end, making donating a cinch. It integrates well with Stripe, though I would like to see PayPal integration. Review Source HH Heidi H. social media Non-Profit Organization Management Used the software for: 6-12 months ### "friendly" July 26, 2022 5.0 Pros I like how donately is easy to use and understand and keeps great record, Cons I would like more of an earmark feature when you are trying to download into an excel Review Source NM Nicholas M. SR VP Entertainment Used the software for: 6-12 months ### "Easy integration, powerful features" November 17, 2016 5.0 I've used this as the donations platform for several clients and they all love the ease of use and feature set. Pros Integration and powerful feature set. Cons Difficulty plugging in API. Review Source BC Beau C. President Non-Profit Organization Management Used the software for: 2+ years ### " More expensive than some, but pays itself off than its competition " October 28, 2016 5.0 I've done a ton of research for our nonprofit, and I like donate.ly because they do not charge a monthly fee, they hook up to my existing stripe account, and although their fees stack up more than other alternatives, their interface is so incredibly simple and easy I have found that if just ONE more donor is gained BECAUSE of their easy interface It pays for the fees for an entire year! Also it's incredibly easy to implement on a website. No HTTPS security certificate needed Though highly recommended of course! Pros Clean, simple interface. Extremely easy to implement on websites. Cons A bit more expensive in fees compared to it's competent Review Source JD Junnie D. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent Service" November 10, 2016 4.0 I think your services you offer is very good for businesses especially non profits, and profit businesses I really enjoy the simple ways to utilize your service Pros Easy to use Cons N/A Review Source hQ holly Q. Development director Consumer Services Used the software for: 6-12 months ### "Great! Customer service " October 29, 2016 5.0 This is so much better than other services out there! Super easy to use! Great customer service. Very helpful staff Pros Easy to use Cons People don't bean recognize it Review Source PR Priscilla R. Administrator Non-Profit Organization Management Used the software for: Less than 6 months ### "Effortless, absolutely the easiest part of our fundraising campaign" July 20, 2017 5.0 It has been so easy, It save me time from trying to figure out complicated computer jargon. That gives me more time to do what my non-profit was designed to do...Save Lifes!!! That makes me very happy Pros The support is by far the best support I have ever experienced. I cannot say enough about how great the support has been. I would recommend this software and company to anyone and everyone Cons Nothing...I have nothing but positive things to say about this software and company. It truly has been the best I have dealt with Review Source JC Jessie C. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent " October 28, 2016 5.0 I have never had any problems or difficulties and feel like it's a great interface for my nonprofit. Pros Easy to use and cost effective. Cons N/A Review Source LD Laverne D. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Constructive Criticism" November 11, 2016 5.0 Overall, Donately has been a great experience. It's overall very user-friendly; however, I do believe there are certain aspects that could be even more simple for those who are not good with tech stuff in the administrative department. Pros I like the overall easy to use...more so than many softwares Cons I don't like the administrative aspects...they can be confusing Review Source SR Stephanie R. Vice President Sports Used the software for: Less than 6 months ### "Donately was the Best Choice for our small Fundraiser" July 13, 2022 5.0 My experience was very positive. I was able to get our fundraising campaign and running quickly. So easy that within 4 days we met our original goal and we’re able to double it. Pros The software was so user friendly and made running our fundraising campaign so easy. Cons I felt the campaign management was easier to use and navigate on a full computer. Although accessible and usable on a mobile device, it was not as easy to navigate. Review Source Kristin A. Analyst Civic & Social Organization Used the software for: Less than 6 months ### "Great donation platform for nonprofits" December 18, 2018 4.0 Donately gave our nonprofit an easy-to-use donor online giving experience through our website. Great product! Pros Very easy to use, great interface and simple integrations with other platforms. Cons Donately has limited features for more complex donations such as in-kind donations. Review Source AG Amanda G. Co owner/director Performing Arts Used the software for: Less than 6 months ### "Very easy to use" July 13, 2022 4.0 Good, just hard for us with the fees since this is our first year and we are trying to raise money. Pros Was very easy to set up and navigate. Just very basic!! Cons Wish there was a website option. Also don’t like all the fees. Review Source AH Andrew H. Artistic Director Performing Arts Used the software for: 1-2 years ### "Excellent Service took our fundraising to a new level!" October 28, 2016 5.0 Before Donately - we were running all of our fundraising through several different systems that didn't integrate. Switching over to Donately made it possible to properly track our donors and fundraising campaigns. Pros Donor Profiles, ability to incentivize fundraisers. Cons Wish it would integrate with our ticketing software. Review Source TL Tim L. Self Employed - Web Dev - System Admin Education Management Used the software for: 6-12 months ### "Simple Setup - Helpful Support" February 6, 2017 5.0 We use Donately on a Squarespace site to receive donations for a year-long fundraising campaign. Integration with Squarespace was a breeze. The form looks great out of the box and had all the styling customizations needed to make look like it was a part of the site. We had zero issues during setup and have had zero issues with both one-time and recurring payments. The application has many features to suit our needs and their support response time has been less than 24 hours, and often within a couple of hours. Combination of setup ease, overall feel of the application, and helpful support make this a no brainer. Pros Look and feel, ease of use and install, customer support Cons Nothing I can think of Review Source pA patrick A. President Non-Profit Organization Management Used the software for: 1-2 years ### "Annual Donations" January 23, 2017 5.0 Very easy and minimal amount of work to do on our end. Like the summary downloads we can call when we want to review all donations. Pros It's just easy and we don't really need to think about if our money will get to us. Cheaper than paypal, too. Cons Nothing, we only use for the basics Review Source PP Phi P. Ceo Non-Profit Organization Management Used the software for: 2+ years ### "Good customization " October 28, 2016 5.0 Been using Donately as our main platform for about 3 years (on and off). We love the potential with it but it is hard to be fully utilized unless we have someone with tech skills on the team to develop it. Pros The simplicity and low costs Cons Hard to implement customization without a developer Review Source BO Broan O. Owner Non-Profit Organization Management Used the software for: 1-2 years ### "Great way to raise donline donations!" October 28, 2016 5.0 This has helped out ministry raise awareness to our cause and take online payments. Highly recommend for anyone looking for a payment database online. Pros Ability to accept online payments easily Cons Payment percentage is high but expected for low dose of credit card donation Review Source JS John S. Deputy Director Non-Profit Organization Management Used the software for: 6-12 months ### "High Automation" October 28, 2016 5.0 I love the fact we can create our donation form and in minutes embed it into our website. No other product offers this level of seamless integration. For small and medium-sized nonprofits with resourceful teams, Donate.ly is the perfect product. We don't need a lot of hand-holding. What we need is reliable, cost-efficient products that provides appropriate acknowledgments to donors. Donate.ly's product's do just that. Pros Cost. Integration. Clean design. Cons Considering price, none. Review Source PM Peter M. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to set up and collect donations" July 12, 2022 5.0 Donately made it easy for us to collect donations from a link on our website. Pros Onboarding was super easy and allowed us to get our donation page up and running the same day. The fees were reasonable for a new non-profit that wasn't sure how much much we would be collecting each month. Cons I was a little confused about campaigns vs forms but it was actually pretty straightforward once I realized what they were each for. Haven't figured out yet how to integrate into our website, so we just have a link that takes it to the donately page. Reason for choosing Donately Price and ease of setup. Review Source LL Lauren L. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great Customer Service" February 14, 2017 4.0 The thing we like best about Donate.ly is how great their customer service is! They answer our questions the same day that we ask them. Being a small nonprofit, this is extremely helpful as we grow. Pros Great customer service. Looks great on our website. Easy for users to sign up. Cons Some limitations on software. Cannot personalize reciepts. Cannot merge contacts. Users who send in checks cannot see their donations online. Review Source VC Vann C. Used the software for: ### "Donately has been a real plus for our nonprofit!" October 28, 2016 5.0 Rwanda Children, the nonprofit I serve, has been using Donately for almost two years. Like all nonprofits, we are always on the lookout for ways to stretch or donor's dollars... and Donately has helped us accomplish that. First and foremost, Donately initiated a reduction in their fees charged to nonprofits. This shows me I'm dealing with good-hearted folks! Secondly, they consistently deliver quality service to us by taking great care of our donors. And when our donors have encountered problems (and these have been few and far between) Donately's customer support has been outsanding. Rwanda Children is benefited by our partnership with Donately, and we look forward to that partnership continuing! Review Source KH Kaitlin H. Administrative Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Good For Our Non-Profit" November 17, 2016 5.0 I really enjoy using Donately as a way for our supporters to donate directly to our cause. I love being able to see a list of people who have donated. I never have had any supporters complain about difficulty or anything of that nature! Pros It is easy Review Source KP Kelly P. Director of Resource Development Non-Profit Organization Management Used the software for: 6-12 months ### "Just getting started!" July 12, 2022 4.0 Pros I am new into my role and just getting started using the platform. As of right now, it is easy to navigate as well as easy to learn! Cons I have yet to find something I didn't like! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.