# Page 5 | Donately Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Donately the right Nonprofit solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154495/Donately/reviews --- Donately 4.4 (179) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Donately ## Showing most helpful reviews Showing 101-125 of 179 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HD Holly D. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### " Very Satisfied" October 28, 2016 4.0 We are very pleased with the Robly service and are happy with our move from Constant Contact. It is easy to use and we feel as though the value for the money is superb. Review Source KB Kristin B. Used the software for: ### "Solid, basic crowdfunding platform" October 28, 2016 3.0 My organization uses Donately for both public campaigns and for peer-to-peer fundraising. It is very easy to set up these campaigns and get started. The social sharing function has improved in the last year. Reports are plentiful but exporting requires a fair amount of data manipulation. The front-end UI is clean, crisp, and no frills. I wish there were more capability to change the UI-ie , add video (without just embedding a video in the text area) and to have a full scrolling 'honor roll' of those who gave (currently just the last 5 are shown). Pros Ease of set-up Cons Lack of flexibility in configuring Review Source CM Camille M. Development Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use!" October 28, 2016 5.0 Donately has been very easy for us to use at Akola! We appreciate how it captures information and messages from the donors. Cons Not integrated with salesforce Review Source KJ Kathleen J. Co-Chair Non-Profit Organization Management Used the software for: Less than 6 months ### "Donately" July 24, 2022 5.0 Overall pleased, would use again Pros Liked that it gave a page to each individual participating in the fundraiser. Ease of keeping up to date where we stood with the fundraiser. Cons Was difficult to explain how to set up individual pages. I ended up having to do all of the pages for everyone. Review Source AB Ashley B. Co-founder, Development Director Non-Profit Organization Management Used the software for: 1-2 years ### "Recommend for any small nonprofit" October 28, 2016 4.0 As a startup nonprofit, Donatello helped us provide an avenue to secure funding easily with easy plugin integration. The small processing fees can't be beat which keeps our administration budget low (which everyone loves). The customer service is quick and personal. The only negative I've found is the campaign pages are limited in their design ability, which can also be a pro for those with little experience in design and coding. Pros Easy to use, analytics, exports data, plugin integration easily with Wordpress Cons Campaign pages - the formatting options a minimum. Review Source AS Andrew S. Operations Non-Profit Organization Management Used the software for: 1-2 years ### "Donately for Integrative Crowdfunding " February 1, 2017 5.0 Donately provides an intuitive and easy to use platform that integrates well with our website. I've rarely contacted their customer service which is a testament to the ease of their product, but when I have my questions have been answered swiftly. Their backend is organized well and it is easy to find the information that you need. The one downside we have found so far is the financial reporting when connecting through third party apps like Stripe to Xero is less organized but not difficult to figure out. Overall we are really happy with our experiences with Donately! Review Source YY Yvette Y. Used the software for: ### "Helpful customer service but not robust enough. " January 23, 2017 3.0 Right now, we are unable to accept ACH payments, which is something we'd love to have the capability to do. Also, having only an option of "on behalf of" and a comment box doesn't always meet our needs for gifts, which are often given "in memory of." We end up with many customers putting their own name in that box, so it's clearly confusing. Customer service responds promptly and helps us when they can, but if feels like we spend a lot of time and money working with other vendors to help us do things that Donately doesn't. Review Source JL Jason L. Director of Mobilization Used the software for: Less than 6 months ### "Simple & Easy - Super Refreshing" February 1, 2017 5.0 Donate.ly is the most user-friendly donation software I've used. It's very affordable (no fixed fees!), which was a big consideration in our startup phase. We also get top-notch customer service - The support staff is super responsive and always gets me the answers I need. I was excited to learn about some of the new features planned for 2017, especially the more robust campaign functionality. They've built a quality team behind this product and it shows. Two thumbs up. Thanks, Donate.ly! Pros Easy to use Affordable Great customer service Cons Had a couple issues embedding a form on HubSpot, but the support staff was super responsive and helpful. Got it figured out right away. Review Source RP Ricardo P. Used the software for: ### "A Pain free way of taking donations online" November 3, 2016 4.0 Having a charity with non-tech staff ask you to set up a funding channel is a hard ask, especially on tight budgets. I've installed it on a test site and it seems easy to set up and simple to maintain with a fair fee structure. Can't ask for more really! Review Source BH Ben H. Engineer Computer & Network Security Used the software for: 6-12 months ### "Great way to take donations online" October 28, 2016 5.0 I used donately to throw up a donation box with recurring payments that looks better and loads faster than PayPal's option. Service fee of ~2% for ease of use is reasonable. Will use on any website looking to take donations. Pros Ease of use Cons Service fee Review Source AH Aaron H. Executive director Non-Profit Organization Management Used the software for: 6-12 months ### "Great donation tool for non profits!" October 29, 2016 5.0 The dashboard and setup is very functional and intuitive. Integrations are very helpful as well. Makes managing new and reoccurring donations a snap. What I wish this platform had is better styling options as I am not very good with CSS. Sometimes it's not as mobile responsive when embedded in a pop up. As with anything more integrations would be great. Keep up the good work. Pros I like that it is stripe based. I like the campaign fundraising tools although we have not yet used it. Cons Wish the styling was better. Or at least easier to understand what to do with CSS on the back end. A video tutorials would be fantastic. Review Source MS Mohammed S. Executive Director Philanthropy Used the software for: I used a free trial ### "Great for small nonprofits " August 16, 2019 5.0 Pros Donately is easy to use and setup, it meets all the needs to the a small NGO. The interface is easy to use and setup. Cons At the time it did not not support google Tag manager for analytics and also it did not work for us because we have over 24 funds. Review Source Response from Donately January 15, 2020 Thank you for your review, Mohammed! We will take your feedback into account as we continue to improve our platform. EP Edward P. Engagement Director Marketing and Advertising Used the software for: 6-12 months ### "Great product with much potential" January 23, 2017 4.0 Donately has transformed our tracking of donations and online giving capabilities! There is so much more to offer from Donately that we have even yet to explore! Pros Ease of donation forms Cons Better peer to peer capabilities. Review Source PK Patrick K. Nonprofit Consultant Non-Profit Organization Management Used the software for: 1-2 years ### "A great fundraising platform at a great price that scales with you!" February 2, 2017 5.0 I've worked with several start-up organizations over the past couple years and found that Donately fits the goal every time for those org's that need a professional and functional platform that is priced to scale with you. It seems that the creators of Donately get what most nonprofits need with easy-to-create donation forms that are responsive, embed into Wordpress, and equipped with peer-to-peer campaign functionality. Thank you for a great platform at a great price! Review Source KS Ken S. Treasurer Civic & Social Organization Used the software for: 6-12 months ### "Easy to use and good functionality" October 30, 2016 5.0 Donately has been user friendly and has the functionality for the non-profit I volunteer for. It's a great way to keep track of donations received and maintain donor information. Pros Ease of use, functionality. Cons None Review Source EF Eyal F. softare engineer Consumer Services Used the software for: Less than 6 months ### "Donately review" March 3, 2020 5.0 Pros Stripe integration worked seamlessly. API was the biggest benefit for us - easy to use & understand. Cons Customization and embedding of fundraisers would be a nice feature to have. Review Source Response from Donately March 11, 2020 Hi, Eyal. Thanks for leaving a review of your experience with Donately! We're happy to hear that you found the platform and integrations easy-to-use. We'll definitely take your feedback into account as we continue to improve the platform. TS Thomas S. Used the software for: ### "Very reliable and easy to use product." October 28, 2016 4.0 We were looking for an all encompassing product that both encompassed merchant processing as well as some of the other administrative sides such as tracking donations and sending out donation letters to donors. This was a fairly simple sight to integrate with our website and use on an ongoing basis. Didn't have much use for the customer service since we were able to find out most of the information on our own. Fees were reasonable. Review Source DL Devin L. Director of Marketing & Communications Hospitality Used the software for: Less than 6 months ### "Love Donate.ly!" November 10, 2016 5.0 We've had a wonderful experience so far. It was remarkably easy to install Donate.ly on our Wordpress website. We were able to create an account and start accepting donations in minutes! An amazing tool that every non-profit should consider. Pros Ease-of-use and user-friendly experience. Cons No direct integrations available. All have to be setup through Zapier. Review Source IB Isabella B. Volunteer Marketing and Advertising Used the software for: I used a free trial ### "Donately for Non for Profit" July 12, 2022 4.0 Pros I liked how it was impactful and easy to use! Cons I wasn't crazy about the price necessarily. I also found certain features hardish to integrate. Review Source MH Meredith H. Buisness Analyst Medical Devices Used the software for: I used a free trial ### "Great product" July 12, 2022 5.0 Pros Easy to use software, with nice look. User Friendly Cons Cost was high in comparison to previous software Review Source KK Keithon K. Founder/CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Highly Recommend " July 22, 2022 5.0 Pros The ability to send the product to multiple partners and the ease for them to donate. I’m very computer illiterate and found the software easy to use. Cons Nothing comes to mind. I thought the software was great. Review Source DF David F. missionary Non-Profit Organization Management Used the software for: Less than 6 months ### "Great customer support! And the price stays where you can afford it, as you grow!" August 17, 2017 5.0 Assistance setting up campaigns for our online fundraising. Pros Their explanations about how to embed a custom form to your Wordpress or other website are really easy to follow! I was having a problem getting the form to appear on my screen, and Andrew sent me the script corrections right away! Otherwise, it's been really easy to set up donation pages. Cons There is no search feature so that donors can search across Donately and find our ministry... but apparently, that is about to change! Review Source SM Sean M. Used the software for: ### "Review title" October 28, 2016 4.0 As a developer, I'd like to see more tools to allow for better tracking, integrations to allow for easy follow up, and customization of fields Review Source JL Jonathan L. Founder/CEO Religious Institutions Used the software for: Less than 6 months ### "A bit deceiving, but has many valuable features." August 17, 2017 4.0 Pros Donately offers features that are sometimes hard to find in a donor management system such as full API access and customizable forms. Cons The pretty forms they show on their homepage have to be developed by a developer. The actual standard form is far less attractive. Review Source HF Hugh F. Designer Computer Software Used the software for: 6-12 months ### "Great user experience from end to end" October 28, 2016 5.0 As an administrator or a user, this software is a pleasure to use. It doesn't have all of the features of some other donation management applications, but I found that the simple tools that works really well provide a much better overall experience than a complicated suite of half-baked settings, integrations, and profiles. Donately is a clear, honest solution that anyone of any skill level can setup and begin receiving donations quickly. Pros Best design on the market Cons Some people may scoff at the lack of features, but I prefer the simplicity. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.