# Travelomatix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Travelomatix the right Travel Agency solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154501/Travelomatix/reviews --- Travelomatix 4 (8) [View alternatives](https://www.capterra.com/p/154501/Travelomatix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Travelomatix Ease of use 3.8 Customer Service 3.5 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR Alex R. Partner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Excellent Travel Technology Platform" January 13, 2017 5.0 What do I like? Complete automation. Any travel agent and startup travel company can have a branded booking engine in 20 days. You neither have to sign a separate contract for XMLs nor pay up the bank guarantee. Integrations with third party CRMs is a wonderful update in the latest build. My partners were amazed to see the booking site on company's domain. What I dislike? With a product like this, travelomatix should also add a module for lead CRM. This will help to sell customers, who don't complete the order at first go. Pros Overall automation process in a very seamless way. Cons It should have an additional tool for lead management., Review Source Response from Travelomatix January 14, 2017 Thanks Alex. We acknowledge your point for lead management tool. Please make best of this shoulder season with travelomatix booking engine. MY Mohamed Y. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Travelomatix is a robust travel booking engine. " January 17, 2017 5.0 I admire travelomatix team for the support and expertise, they offered to us. In an African country, finding right technology is difficult. When we thought to start doing something online in the travel industry, I googled and selected 4 companies working on niche tech. I contacted travelomatix, saw the demo and zeroed on the system. Apart from direct fares from airlines, it had everything. My system was up within 3 weeks. Over last few months, I have doubled my sales as my booking engine is widely recognized in my country. I am now talking to airlines to bring their special rates to my system. What I admire more is their knowledge of business cycle in travel domain. They forwarded me the peak season report for my country so I could plan sales and promotions activities in a right way. Mohamed Abdirizack Yussuf Managing Director Dalxiis Travels www.dalxiistravels.com Review Source HS Henry S. President Information Services Used the software for: 6-12 months ### "Find Another Vendor...Real Review" March 8, 2019 1.0 Pros At the beginning the software looked like exactly what we needed. However, over time (and more importantly money) we discovered that the software did not really perform in the way that one would expect given the amount of money spent and what is currently the state of the art in the online line travel agent (OTA) world. Cons The software was functional (not great but functional) but the data pull is a huge problem. When we originally contracted with Travelomatix we were deciding between the white-label version of their product or using the Travelomatix API solution, which is MUCH more expensive. We were told that Travelomatix makes available many API's from vendors that we had no way of getting because we were new and had no internet traffic. The Travelomatix API solution sounded perfect for us. Wrong! There is one HUGE problem with this API solution... Travelomatix uses the information from other API's to create their own proprietary API which they give you access to. They DO NOT give you direct access to a vendors API. Their data pull from their API is not close to the same as direct access to the original API. Their data pull is sloppy. Their API could not differentiate the between Rome, Italy and Rome Georgia or Naples Florida and Naples, Italy. If you looked up an airport such as "Los Angeles" the search results gave you every airport in the county including private airports...useless as LAX was at the bottom of a long list. The hotel search function was so bad that we white-labeled Booking.com for the hotels tab. Travelomatix could not figure out how to "Americanize" the date function. When I brought all of this to their attention they became very defensive and told me they had lived up to the contract. It was a $21,000 lesson. My advice to you is to look elsewhere. Review Source AG Ashok G. Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great product with a good service from the company." March 2, 2017 5.0 The product is deployed very quickly and the service of the team is really amazing. Definitely worth maintaining a long term relationship. Pros 1.No GDS and IATA 2. Very quickly deployed Cons 1\. Need up gradation more often. Review Source BH Bob H. General Manager Hospitality Used the software for: Less than 6 months ### "Great Product to work with" March 25, 2017 5.0 Wanted to start my OTA and was looking forward for ready product to use. Saw Travelomatix reviews on capterra 3months back and contacted them. They deployed the application on my domain in less than a week with payment gateway of my choice. Their inventory is good and support is great. I am satisfied with them and recommend them to travel agents. Pros Quick Deployment, Great features Cons Car inventory is missing in it Review Source CS Chaman S. tour and travel Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "bad service support" August 23, 2019 2.0 Pros we are travel agent of himachal pradesh . we are using travelomatix software for leads . their policy of generation is very bad they have no fixed time for sending leads and maximum leads are fake because their mobile numbers are invalid it was very experience to working with travelomatix. Cons soft ware is good but customer support is very bad Review Source WK Waqar K. Used the software for: ### "Travelomatix IBE has really helped me to automate operations to great extent." April 4, 2017 5.0 I chose travelomatix booking engine because of good inventory and great CRM features. Tracking everything on the go is very easy with travelomatix super admin. Review Source AM Adnan M. Hospitality Used the software for: ### "Happy with Travelomatix." February 16, 2017 4.0 I am using travelomatix engine for 7 months now and happy with the results. Me and my staff spend our time more efficiently. Review Source Similar Products Featured