# TextUs Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TextUs Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/154507/TextUs --- # TextUs Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TextUs ## What is TextUs? TextUs is the leading SMS text messaging platform built specifically for marketing teams, inside sales, recruiting and customer service teams. Increase communication by 10x with a 98% read rate and up to 40% response rates. When we need a response, we text. So why aren't you texting with every lead, candidate and customer? ## What is TextUs used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/) Overall rating Based on 126 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 2% Starting price $499 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## TextUs alternatives Highest Rated [4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (665)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (15,345)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/154507/TextUs/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mass Texting 4.4 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Contact Management 4.1 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Alerts/Notifications 4.5 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges SMS Messaging 4.7 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Send messages via SMS Customizable Templates 4.4 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Real-Time Chat 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. TextUs 31 features Send and receive text messages to communicate with clients or prospects in real-time Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Set campaign schedules by selecting start, pause, and end dates Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Tracks metrics that provide insight into how a user interacts with any interface or product Public or private sharing of digital files such as documents, audio/video, images, and more Ability to chat online in real time Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Manage multiple campaigns in one system Arrange tasks based on the level of priority or urgency Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Send individual or bulk text messages at predetermined times Short phone numbers that used to opt-in to SMS campaigns Send messages via SMS Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Get Advice We can help you find the software with the features you need. Features 4.6 (124) 4.6 Based on 124 reviews ## Pricing Value for money 4.8 (97) [View pricing plan details](https://www.capterra.com/p/154507/TextUs/pricing/) Essential $499.00 Usage Based,Per Month It includes: - 1 Phone Number - Two-Way SMS - Campaign - Campaign Analytics Value for money 4.8 (97) 4.8 Based on 97 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ JobDiva](https://www.capterra.com/p/129831/JobDiva/)[ Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (109) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (109) 4.7 Based on 109 reviews ## User reviews Overall rating 4.7 Based on 126 reviews Filter by rating 5(100) 4(17) 3(7) 2(2) 1(0) Mentioned topic Sorted by most recent Joe R. It director Education Management ### "Great tool albeit sometimes buggy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 Overall, I think it's a great product. While there are some weird bugs and glitches, the customer service and support was top notch Pros It's very user friendly and had great customer support. Great value for your money and helps organize conversations easily Cons Can be occasionally buggy and slow at times managing contacts is somewhat of a pain and recent updates felt less than optimal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NN Nick N. Owner Textiles ### "I used it, but not anymore " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 29, 2025 Pros I used it ’cause it was a really handy solution and easy to set up. Getting messages on the computer is way easier than on mobile for keeping track of customers requests. Cons I couldn’t deal with the price hike and now there are plenty of free options to get SMS. Yeah, it’s more convenient, but to me it doesn’t justify the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Vanessa B. Graduate Assistant Education Management ### "Easy and fast communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 31, 2025 An easy and efficient platform that allows for fast communication between employees. It is less complicated than other softwares. Pros I like how TextUs allows for communication between employees. It's an efficient and easy way to communication quickly. Cons I wish that it was easier to add contacts, sometimes TextUs wouldn't let me transfer all my contacts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Shontel S. Customer support Retail ### "Simple to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 7, 2025 It has been okay overall , I used it as needed in my business and personal life the same . Made it a smooth process for me. Pros It allows a lot of commonly used business programs to integrate within the application . I mainly integrated Salesforce within textus. Cons The theme and coloring is pretty plain but other than that it was easy n simple to use and implement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AZ Adriana Z. Patient services coordinator Hospital & Health Care ### "I loveeeeeee TextIs!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2025 Ten out of a thousand!!!!! Everyone should use textus Pros I loved how convenient it is to text on the app as if I was texting on my phone ! Cons I have nothing bad to say about TextUs !! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Brittany P. Manager Restaurants ### "Very convenient to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2025 Textus has been an a big convince for the staff Pros The cons about Textus is it allows myself and the staff to stay in contact with one another Cons The cons are I have noticed on the bill that it has been an increase a few times without warning Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sisi K. Contract Specialist Health, Wellness and Fitness ### "Textus Stellar Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2025 I love it and it saves time instead of calling and leaving voicemail messages. More people relay on phones and texting, texting saves time and you get faster responses from people. Pros I like the mass texting option and making text templates. Cons It keeps the records and threads you don't need anymore, making it easy to choose the wrong number for the same person if you were not paying attention. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Desiree G. Peer Support Worker Health, Wellness and Fitness ### "Text US makes recruting easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 3, 2025 It was a wonderful experiance. Easy to use and kept everything in an easy to find place for myself and my team mates. Pros It made sending recruting messeges a snap. I used it mostly for that. Gave amazing suggestions on what to put in the messages and allowed me to send to a huge group of people at once. Made it easy to keep track of responses from all those individuals. Kept me in touch with other members of my team and allowed them to know who had been reached and who hadn't. Cons I had issues with it not working on my work phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Blake D. Trades specialist Staffing and Recruiting ### "TextUs is ok" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 January 23, 2025 It has been ok to send bulk messages to applicants but I still prefer my own line. Pros It is integrated with our internal ATS- Bullhorn Cons You can not use your regular phone number and it is very clunky. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Simona M. Digital Marketer Telecommunications ### "For Business SMS Marketing - TextUs is The Real Deal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 19, 2024 Pros We have used TextUs for marketing and it is super great. It is easy to use and makes sms marketing easy. We have an easy time sending mass messages to our customers both for marketing and notifications. Cons Considering the quality features of TextUs, no malfunctioning to report. Switched from [TrueDialog](https://www.capterra.com/p/144641/TrueDialog/) [Mosaicx](https://www.capterra.com/p/265760/Mosaicx/) TextUs is not just for SMS marketing but also come in handy for internal business communications. We choose it because it is more resourceful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/154507/TextUs/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Project Broadcast vs TextUs](https://www.capterra.com/compare/154507-10015149/TextUs-vs-Project-Broadcast)[Text Request vs TextUs](https://www.capterra.com/compare/154507-167015/TextUs-vs-Text-Request)[SlickText vs TextUs](https://www.capterra.com/compare/154507-155430/TextUs-vs-SlickText-com) [Clearstream vs TextUs](https://www.capterra.com/compare/154507-158103/TextUs-vs-Clearstream)[Jira vs TextUs](https://www.capterra.com/compare/19319-154507/JIRA-vs-TextUs)[Bitrix24 vs TextUs](https://www.capterra.com/compare/113540-154507/Bitrix24-vs-TextUs)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)