TextUs

TextUs

5 / 5 13 reviews

Who Uses This Software?

Staffing and Recruiting HR Financial Services Healthcare Inside Sales SaaS Financial Services Property Management Higher Education Non-profits


Average Ratings

13 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month
  • Pricing Details
    Starts at 3 users, with $99 per additional user.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • TextUs
  • www.textus.com
  • Founded 2012
  • United States

About TextUs

TextUs is the leading business-class text messaging platform built specifically for inside sales, recruiting and customer service teams. Increase communication by 10x with a 98% read rate and up to 40% response rates. When we need a response, we text. So why aren't you texting with every lead, candidate and customer? Sign up for a no-risk 30-day free trial today!


TextUs Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • Collaboration Tools
  • Commission & Payroll Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

TextUs Reviews Recently Reviewed!

So effective because you can be sure the message is getting through immediately!

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: I love the fact that you do not have to wait until a contact checks their voicemail or email to get the information and/or inquiry and they can respond at their leisure. Love it!!

Cons: Only thing that would make it even better is if they could attach a document but it is still the most valuable tool provided to do my job!

Overall: Immediate notifications to whomever you are trying to reach that INCLUDE a date/timestamp with delivery notification.

TextUs is a very efficient way to communicate with a changing work force culture!

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Efficiency with mass communication. Being able to send out information to our 150+ associates and respond so quickly is a big help!

Cons: Setting up lists could be more-efficient. Breaking down or creating a smart system for pulling lists out of CRM would have me using the system much more-often.

It is a great way to communicate with people and has word great for me.

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: You get a faster response from people, When you need to get in touch with asap. I need it also help to recruit when you need to fill orders.

Overall: to be able to reach people, due to sometimes there phone is out of minutes but can still receive a text. So this services is great.

made it very easy to get in touch with people who live in different time zones. very easy to use

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: very easy and like how I can set up my templates. chats are easy and I am able to put in the contact information in, I like how I can flag something of importance.

Cons: I wish it had folders to move messages into when I am through with them. I wish that when I flagged something it would make it a different color to stand out better

Overall: better communication between health care professionals and myself.

Our experience using the TextUs application has been amazing. The mass texting function is great.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ability to mass text our employee's for announcements, updates as well as mass text our candidates to thank them for applying online and invite them into our office locations to meet with a recruiter in person.

Cons: I wish the mass texting count could be higher. I would like to blast out a message to 500 candidates an hour if possible. But we do understand that this is a regulated process.

Overall: We were wasting time as a company individually calling and texting candidates. Since we routinely have to update our employee's with a client and shift information, the mass texting capabilities have made us more organized and productive due to the time we have saved using TextUs.

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TextUS is very helpful to reach the candidates directly.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: TextUS is very helpful to reach the candidates directly, we can get candidates reply quickly either its a Yes or No. TextUS allow us to write long text as well. Very useful product specially for recruiters.

Cons: I do not think anything wrong/dislike thing in TextUS. Its a great tool for us to reach candidates quickly.

Great and easy to use!

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: TextUs makes my job easier, and all of my clients are now able to communicate with me via texting and text in some of their documents.

Cons: When I send out a mass text and get a high volume of responses back, I sometimes have to wait an hour before I can respond.

AMAZING experience. No complaints at all.

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: User-friendly and convenient. Right on our desktops, makes it very easy and faster to get a response from our employees. Easy mobile app.

Cons: The only thing I can say is a "Con" is having to wait one hour to text employee's again after a mass text message is sent out.

Simply easy to utilize

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Everything you need to send a message is there. It has helped us reach our employees with ease; they respond quicker. In addition it has helped our business tremendously!

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Amazing product!

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to use! It integrates with our ATS, Bullhorn, so all inbound and outbound texts are recorded in the notes for each candidate we contact. Amazing response rate, within the first month of use, our average response rate was over 60% company-wide with some of our top users seeing over an 80% response rate from candidates!

Overall: Better candidate response and communication. Full visibility company-wide of incoming and outgoing texts.

So easy to use and very efficient!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really think that this product has made it so easy for us to reach people quickly and efficiently. I enjoy the ease of using it.

Quick, easy, effective way to stay in touch with prospective candidates in our industry.

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: So easy to keep track of the thread of texts...they're all posted instantly into the appropriate candidate record.

Cons: Could the text fields be enlarged so that multiple texts aren't required to send a single message.

Overall: Quick easy communication in a format preferred by candidates.

Oct 30, 2017
5/5
Overall