# GEP SMART Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GEP SMART Software - reviews, pricing plans, popular comparisons to other Contract Management products and more.

Source: https://www.capterra.com/p/154511/SMART-by-GEP

---

# 

 GEP SMART Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GEP SMART

## What is GEP SMART?

GEP SMART™ is an AI-powered scalable procurement platform designed to manage all direct and indirect spend, boosting adoption, performance, and compliance. GEP SMART is a unified e-procurement platform with one database and collaborative workspace, designed for strategic procurement. The mobile-native platform enables users to source, procure, pay and manage procurement processes from anywhere, anytime. It offers robust cybersecurity and seamless integration with major ERP systems. It also serves as an intuitive system that eliminates the need for standalone tools. It delivers actionable insights for CPOs, category-wide control for sourcing managers, and intuitive, consumer-like ordering for buyers — all within one unified platform. It is purpose-built for how professionals work — easy to deploy and use on any device, with minimal training required.

## What is GEP SMART used for?

[Procurement](https://www.capterra.com/procurement-software/)[Contract Management](https://www.capterra.com/contract-management-software/)[Spend Management](https://www.capterra.com/spend-management-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## GEP SMART alternatives

Highest Rated

[4.9 (70)](https://www.capterra.com/p/30088/eBuyerAssist/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (197)](https://www.capterra.com/p/129758/Procurify/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (109)](https://www.capterra.com/p/136077/Tradogram/reviews/)

Starting price

$425.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (254)](https://www.capterra.com/p/148522/Precoro/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Completion Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Contract Drafting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, edit, and revise contracts/written agreements

Document Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Electronic Signature

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Digitally sign online documents

Purchase Order Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Workflow Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

GEP SMART 62 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Create budgets based on historical data and future projections

An agreement between a business and an external supplier for the delivery of a set of products or services

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Provides a channel for team members to share media files, communicate, and work together

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Create, edit, and revise contracts/written agreements

Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms

Track, store, and access client contracts or licenses

Alter the layout and content of reports

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Forecast customer demand using historical insights and simulations

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Transfer of data from one computer system to another

Digitally sign online documents

Plan, manage, and track the financial activities of an individual or organization

Search for specific words or phrases within a document or database

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Manage and handle various international currencies

Manage the process of receiving, preparing, and delivering orders for goods/products

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Organize and manage all processes/procedures involved in purchasing goods and/or services

Create, send, and track purchase orders and their statuses

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Upload, track, and submit receipts in a central database

Manage all receiving processes within a warehouse

Timed notification for any upcoming task, deadline, appointment, or activity

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Review, approve and cancel requests for goods/services to be purchased

An agreement between a buyer and a seller for the sale and delivery of goods or services

Negotiate best prices and choose the right vendor for various purchases

An agreement that's only valid if signed by all involved parties, sealed, and delivered

Review and uncover trends in spending activity

Set allowances and ensure employees don't spend more than the allotted amounts

Track the amount of money spent on a certain product or with a certain supplier

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Allow multiple team members to edit and work on the same document

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (7)

4.3

Based on 7 reviews

## Pricing

Value for money

4.5 (6)

Basic

$0.01

Value for money

4.5 (6)

4.5

Based on 6 reviews

## Integrations

[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (7)

4.6

Based on 7 reviews

## User reviews

Overall rating

4.6

Based on 7 reviews

Filter by rating

5(4)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DC

Dennis C.

Product Manager

Oil & Energy

### "GEP review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 15, 2022

Pros

Flexibility so far in configuring and UI

Cons

Lots of scrolling over to see things and not able to mass approve

Switched from

[SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Roger B.

Business Integration Manager, ERP Strategy

Oil & Energy

### "Satisfied customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 14, 2022

Pros

The software has all the basic features we need as a multinational enterprise. We’ve been using it for years in the contract and sourcing space, and are now deploying procurement. GP has been very engaging in supporting future product development requirements

Cons

As with any configurable software, it takes a fair amount of time to configure, test, and deploy.

Alternatives considered

[SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/)

[Coupa](https://www.capterra.com/p/115928/Coupa/)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reasons for choosing GEP SMART

Best combination of features, pricing, and vendor support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Chris K.

Sr. Manager, Procurement & Systems Support

Entertainment

### "Great Product, better team"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 8, 2019

The GEP customer success team listens to their customers and creates enhancements based on the feedback of their customers. Software is always improving.

Pros

All modules integrated, spend is accurate, reports are easy to generate

Cons

navigation within the dashboards, screen loads within the Sourcing and Contracts modules. The areas of information do not all open and when scrolling down the widgits all bounce around which can be frustrating.

Reasons for choosing GEP SMART

integrated solution, UI of the homepage, contract repository with auto-notifications

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RF

Rick F.

Sr. Procurement Manager

Environmental Services

### "Ecolab's MyBuy+ a.k.a. SMART by GEP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2019

Ecolab is pushing digital. SMART by GEP feeds right into that.

Pros

The adaptability of a SaaS solution. One size does not fit all and your willingness to bend is a great selling point.

Cons

Several basics features in the P2P modules weren't working and still aren't working, causing work-around solutions for us.

Switched from

[Coupa](https://www.capterra.com/p/115928/Coupa/)

Non-integrated platform across the S2P world.

Reasons for choosing GEP SMART

Senior leadership mentality. Adaptability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EH

Erin H.

Manager, Digital Supply Chain Solutions

Electrical/Electronic Manufacturing

### "GEP platform review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 3, 2019

We had a good implementation and were able to launch on time and on budget. As we find issues, GEP has been open to adding new ideas to the roadmap.

Pros

Easy to use and quick to learn. One unified platform.

Cons

Spend module was not connected to other modules.

Reasons for choosing GEP SMART

Cultural fit, functionality, cost

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Connie M.

Associate Director

Telecommunications

### "Smart"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2019

Fantastic

Pros

Ease of use, GEP team engagement, speed of tool

Cons

Lack of connection between data insights and market intel by category

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Shetal D.

Project Manager

### "Bang for your buck procurement software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

February 5, 2018

invoice automation, eProcurement, eSourcing, spend analysis etc

Pros

GEP is an integrated procurement solutions and services firm that offers managed services, transformation services and its own internally developed source-to-pay technology suite. SMART by GEP is a source to pay cloud platform from GEP, which was released in 2014. With full integration capabilities into back-end systems, built and hosted on the Microsoft Azure infrastructure, SMART by GEP gives bang for your buck.The entire GEP platform is Microsoft-native, which theoretically means tighter integration into the Microsoft ecosystem of products like SharePoint, Office,Outlook etc.

Cons

SMART by GEP's P2P functionality isn't market leading relative to other P2P specialist software providers. However Smart by GEP is an integrated suite some great capabilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/154511/SMART-by-GEP/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)