# GEP SMART Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GEP SMART the right Procurement solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154511/SMART-by-GEP/reviews --- GEP SMART 4.6 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GEP SMART Ease of use 4.4 Customer Service 4.6 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RF Rick F. Sr. Procurement Manager Environmental Services Used the software for: 1-2 years ### "Ecolab's MyBuy+ a.k.a. SMART by GEP" October 3, 2019 5.0 Ecolab is pushing digital. SMART by GEP feeds right into that. Pros The adaptability of a SaaS solution. One size does not fit all and your willingness to bend is a great selling point. Cons Several basics features in the P2P modules weren't working and still aren't working, causing work-around solutions for us. Reason for choosing GEP SMART Senior leadership mentality. Adaptability. Switched from [Coupa](https://www.capterra.com/p/115928/Coupa/) Non-integrated platform across the S2P world. Review Source RB Roger B. Business Integration Manager, ERP Strategy Oil & Energy Used the software for: 2+ years ### "Satisfied customer" September 14, 2022 5.0 Pros The software has all the basic features we need as a multinational enterprise. We’ve been using it for years in the contract and sourcing space, and are now deploying procurement. GP has been very engaging in supporting future product development requirements Cons As with any configurable software, it takes a fair amount of time to configure, test, and deploy. Alternatives considered [SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/)[Coupa](https://www.capterra.com/p/115928/Coupa/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing GEP SMART Best combination of features, pricing, and vendor support. Review Source DC Dennis C. Product Manager Oil & Energy Used the software for: 2+ years ### "GEP review" September 15, 2022 4.0 Pros Flexibility so far in configuring and UI Cons Lots of scrolling over to see things and not able to mass approve Review Source SD Shetal D. Project Manager Used the software for: 6-12 months ### "Bang for your buck procurement software" February 5, 2018 4.0 invoice automation, eProcurement, eSourcing, spend analysis etc Pros GEP is an integrated procurement solutions and services firm that offers managed services, transformation services and its own internally developed source-to-pay technology suite. SMART by GEP is a source to pay cloud platform from GEP, which was released in 2014. With full integration capabilities into back-end systems, built and hosted on the Microsoft Azure infrastructure, SMART by GEP gives bang for your buck.The entire GEP platform is Microsoft-native, which theoretically means tighter integration into the Microsoft ecosystem of products like SharePoint, Office,Outlook etc. Cons SMART by GEP's P2P functionality isn't market leading relative to other P2P specialist software providers. However Smart by GEP is an integrated suite some great capabilities. Review Source CK Chris K. Sr. Manager, Procurement & Systems Support Entertainment Used the software for: 1-2 years ### "Great Product, better team" October 8, 2019 5.0 The GEP customer success team listens to their customers and creates enhancements based on the feedback of their customers. Software is always improving. Pros All modules integrated, spend is accurate, reports are easy to generate Cons navigation within the dashboards, screen loads within the Sourcing and Contracts modules. The areas of information do not all open and when scrolling down the widgits all bounce around which can be frustrating. Reason for choosing GEP SMART integrated solution, UI of the homepage, contract repository with auto-notifications Review Source CM Connie M. Associate Director Telecommunications Used the software for: 1-2 years ### "Smart" October 2, 2019 5.0 Fantastic Pros Ease of use, GEP team engagement, speed of tool Cons Lack of connection between data insights and market intel by category Review Source EH Erin H. Manager, Digital Supply Chain Solutions Electrical/Electronic Manufacturing Used the software for: 2+ years ### "GEP platform review" October 3, 2019 4.0 We had a good implementation and were able to launch on time and on budget. As we find issues, GEP has been open to adding new ideas to the roadmap. Pros Easy to use and quick to learn. One unified platform. Cons Spend module was not connected to other modules. Reason for choosing GEP SMART Cultural fit, functionality, cost Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.