# Zywave Websites Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zywave Websites Software - reviews, pricing plans, popular comparisons to other Website Builder products and more.

Source: https://www.capterra.com/p/154522/Insurance-Website-Builder

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# 

 Zywave Websites Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Zywave Websites

## What is Zywave Websites?

Zywave Websites is the largest provider of insurance agency websites in the United States. It offers quality website designs to help insurance agents and brokers establish their organization's authority and online presence. These quality insurance websites enable agents and brokers to capture visitors and turn them into clients. Each insurance agency website provided through Zywave Websites is designed to assist insurance agents and brokers in competing and selling insurance online. Combining expertise in website design and insurance, our digital experts ensure you have a professional and impactful online presence.

## What is Zywave Websites used for?

[Website Builder](https://www.capterra.com/website-builder-software/)

Top alternative

Featured

Overall rating

Based on 78 user reviews

Reviews sentiment

Positive

81%

Neutral

10%

Negative

9%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zywave Websites?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zywave.com&name=Zywave Websites)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zywave Websites

4.2 (78)

VS.

[4.8 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (78)

Ease Of Use

4.8 (1,144)

Value For Money

4.0 (77)

Value For Money

4.7 (1,107)

Customer Service

4.0 (77)

Customer Service

4.8 (1,097)

## Zywave Websites alternatives

[4.6 (906)](https://www.capterra.com/p/169468/Elementor/reviews/)

Starting price

$11.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (331)](https://www.capterra.com/p/208552/Siteflex/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,666)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169007/Wix/)

Highest Rated

[ClickSites](https://www.capterra.com/p/10024383/ClickSites/)

[4.9 (421)](https://www.capterra.com/p/10024383/ClickSites/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10024383/ClickSites/)

[View all alternatives](https://www.capterra.com/p/154522/Insurance-Website-Builder/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Landing Pages/Web Forms

2.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create landing pages or online forms designed to capture new leads and prospects

Media Library

1.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Collection of images, videos and other digital content that can be used

Pre-built Templates

2.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Reporting/Analytics

2.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Access Controls/Permissions

2.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Data Import/Export

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Zywave Websites 17 features

Define levels of authorization for access to specific files or systems

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Create branded link campaigns or short links with one or multiple custom domains.

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Create landing pages or online forms designed to capture new leads and prospects

Collection of images, videos and other digital content that can be used

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Preview and make real-time changes in the web content

View and track pertinent metrics to find patterns and gain insights from data

Optimize and manage the search engine optimization efforts for a website or digital content

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create and manage surveys

Publishing and managing websites across the internet.

Built-in website builder or integration with third-party site

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Features

4.1 (78)

4.1

Based on 78 reviews

## Pricing

Value for money

4.0 (77)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (77)

4.0

Based on 77 reviews

## Support, customer service and training options

Customer Service

4.0 (77)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (77)

4.0

Based on 77 reviews

## User reviews

Overall rating

4.2

Based on 78 reviews

Filter by rating

5(42)

4(21)

3(8)

2(2)

1(5)

Mentioned topic

Sorted by most recent

NW

Noah W.

Agent

Insurance

### "ITC is a plus for me"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 4, 2025

We have been happy with our site and webmail. We are in the process of updating our website and adding some new functions.

Pros

Ease of access to the help desk. We utilize the webmail services to access emails when we can't get to our outlook.

Cons

We have had issues recently with some functionality of our website. This will be resolved with a website update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NR

Neida R.

CEO

Insurance

### "The costumer service is awful, no one pick up the phone when you need it, super expensive"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 15, 2022

horrible, never make business with this company, the offer services you never will see

Pros

Nothing is good, they only know how to charge your bank account

Cons

inexistent costumer service, never pick ups the phone

Reasons for choosing Zywave Websites

bad decision

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

David B.

owner/principal agent

Insurance

### "Garbage company"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 15, 2022

Since Zywave took over it's a nightmare. You will regret dealing with these people

Pros

NOTHING! just awful. overpriced garbage

Cons

Zero support, questionable billing, good luck getting an actual employee on the phone, email or even chat

Reasons for choosing Zywave Websites

Was offered through a primary carrier. They are now reconsidering based on these experiences

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Chris B.

Agency owner

Insurance

### "Don't waste your money "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 30, 2021

The only thing ITC accomplished was watching my website drop in SEO

Pros

Nothing, costumer support didn't exist.Tryimg to get my site finished in a timely manner was a joke.

Cons

I want backwards in my SEO. There is zero support. A hastily done website that simply copied and pasted my old site into their template. DO NOT WASTE YOUR MONEY !

Reasons for choosing Zywave Websites

They spoke a great game but couldn't deliver

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Andie S.

Director of Operations

Insurance

### "Would not recommend ITC "

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 27, 2021

In the beginning it was great. Since Zywave purchased the company at the end of 2020, the support has been an absolute disaster. They also began overcharging clients. No one is held accountable for their mistakes and you can not get any type of customer support. I would never recommend ITC to anyone. You will regret doing business with them.

Pros

They do a good job of getting the SEO rankings up.

Cons

We have used ITC for many many years. We never had an issue with them until October 2020. This is when Zywave purchased the company. Since the buyout, I have not been able to get customer service. Our sales rep, \[SENSITIVE CONTENT HIDDEN\], has been horrible about accomplishing anything. I'm not sure if it's him or his support team, but it's embarrassing for the company. Many promises made to be broken. I inquired to get a new sales rep and was denied. Starting last month they began overcharging us. This company has just went so far downhill, that I am not sure how they will recover.

Reasons for choosing Zywave Websites

We are currently working to find a replacement product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2021

Hi Andie, We appreciate you taking the time to provide us with a review of Insurance Website Builder. Your feedback is very important to us. I see that our team has reached out to you about some of your concerns. Were we able to address everything with you? If not, please let me know, and I will have a member of our team reach out as soon as possible.

BD

Brittany D.

Insurance Agent

Insurance

### "Versatile & Professional "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 20, 2021

Overall I've had a good experience working with the ITC website builder site and design team with their services offered. I would highly recommend anyone considering using ITC to feel confident it is a good choice.

Pros

Working with ITC to build our website has been a very pleasant process. The ITC team has been very helpful from the beginning design stages to the final stages of launching our new website and I like having my own designated rep to reach out to any time I have questions or need to make changes that I don't have access to, they've been very responsive and quick to move on any request. I also like the ease of use of the website management site where I can create my own content or access analytical data I may need. I also like using their services to help manage our social media pages.

Cons

The con is that it can be very time consuming and challenging to create a new website from the ground up if you don't have any experience in doing this. The ITC team is very good at assisting you through the process but you have to know what direction you want to go in first and then make sure everything is implemented as intended. If you don't know how to work the management website for it, it can be a little confusing at first but once you get a handle on it it is easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2021

Hi, Britanny... Thank you for your review! We truly appreciate your feedback and are pleased to hear that you are happy with Insurance Website Builder. Please let us know if we can do anything to help you.

SV

Susan V.

Agent

Insurance

### "New website"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 20, 2021

Very positive! ITC made a seamless transition from our old website company to their company. Very proactive in making sure our needs were met and that we were satisfied with the overall results of our website.

Pros

ITC helped build our agency website which was such an easy process! We are very happy with the results and will continue to use ITC moving forward.

Cons

Our agency was happy with the features, nothing that stands out as a problem. Support is always very responsive to our needs which we appreciate!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2021

Hi, Susan... Thank you for your review! We truly appreciate your feedback and are pleased to hear that you are happy with Insurance Website Builder. Please let us know if we can do anything to help you.

IT

Ian T.

Producer

Insurance

### "Very Satisfied Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 11, 2020

Very happy with the ITC product and team. We get compliments often about our website thanks to ITC.

Pros

We are very happy with the design, look and functionality of our website that ITC helped us develop and setup over 3 years ago. It is easy to work with and anytime we need customer support their team resolves or answers our questions quickly and efficiently.

Cons

I wish the admin functionality was a little more user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 24, 2020

Hi Ian, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with Insurance Website Builder! Please let us know if we can do anything to help you with the administration features!

LH

Lisa H.

Agency Principal

Insurance

### "Website Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 10, 2020

Pros

I can make changes to it but I'm not a website builder, its actually frustrating to be forced to use a product you have not been trained to use!

Cons

Honestly, I liked the old system better because when I called I received fast service. The new web system takes a while for service to get back to you & is not as user friendly. I have no choice to use it since they took away Agency Thrive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2020

Hi Lisa, Thank you for your review of Insurance Website Builder. Your feedback is very important to us. We would love the opportunity to address any concerns you have with Insurance Website Builder. What changes are you trying to make to your website? If it is a change to content to content, I will have your client success manager reach out as soon as possible. If it is a change in the admin console, I will have a member of our technical support team reach. Please let me know and thank you again for your review!

GR

Gene R.

President

Insurance

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2020

Easy to access snd set up Locations, employees as well as quoting.

Pros

Site is user friendly for agents as well as clients.

Cons

I don’t know of anything. The site provides all that we need at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 24, 2020

Hi Gene, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with Insurance Website Builder! Please let us know if we can do anything to help!

[View all Reviews](https://www.capterra.com/p/154522/Insurance-Website-Builder/reviews/)

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Popular comparisons

[Wix vs Zywave Websites](https://www.capterra.com/compare/154522-169007/Insurance-Website-Builder-vs-Wix)

[ClickSites vs Zywave Websites](https://www.capterra.com/compare/154522-10024383/Insurance-Website-Builder-vs-ClickSites) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)