OpenRMA

OpenRMA

5 / 5 4 reviews

Who Uses This Software?

OpenRMA created to help technicians on repairing markets, centers and individuals who keep track repairings mostly computers, cellphones and so on.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $185.00/one-time
  • Pricing Details
    One Time Fee for unlimited use.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • OpenRMA
  • www.openrma.com/
  • Founded 2016
  • United Kingdom

About OpenRMA

Computer and any Repair Shop Repair Tracking Software for Computer, Mobile Phones Technicians and Repair Centers. Mobile repair, laptop repair computer repair tracking


OpenRMA Features

  • Barcode Support
  • Billing & Invoicing
  • CRM
  • Parts Inventory Management
  • Point of Sale (POS)
  • Repair Tracking
  • Work Order Management

OpenRMA Reviews Recently Reviewed!


It is so easy to keep track my repairing with OpenRMA software. With a few clicks i got all i need

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity of the software, too many features, Value for money and no annualy or monthly costs. One time fee and you have it forever.

Cons: Pos system is not yet available so you cannot have it as a billing system. Only used to track repairings

Overall: Simple use, easy tracking, easy services management, very fast support

Software works like a charm - The devs and support are the best you cand find!

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software are very easy to install and use! besides that, I have some question about the software, the devs answered me within a few hours. In addition to that, I had some special requirements for the software. The developers programmed a very special version number to me less in 24 hours with my requirements. I warmly recommend openRMA and its developers.

I also love the database runs in mysql - I can use my own cloud based mysql server to storage all data.
People who complain about its not cloud based, you guys can solved it by your self very easily by this method.

This is all i need to keep the right order in my business

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Direct and specific information to load about the product to repair
Highlight the accesories that bring the cellphone. Very Usefull to keep the order .
Let you attach picture about your work
Show you in differents color the situation of the device (awating repair, supplier and others)

Cons: For the moment no one.
If can you make the software a little more attractive, because in functionalityis OK.

Overall: Find a software that allowed me put order to my business, and help to keep order in the workshop

Vendor Response

by OpenRMA on June 21, 2018

Thank you for your Review. We 'll do our best to make our interface more attractive.

Simple and easy to use RMA tracking

Sep 01, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is simple, easy to use, nice interface and prints the forms for me and my customers.

Cons: I would like to have it on cloud

Overall: 10 years in Computer repairing industry. I was using excel files to archive my repairings. Now with OpenRMA i have all the repairing in one pleace. Serial numbers, RMA ID's was exactly that i was looking for.

Vendor Response

by OpenRMA on September 03, 2016

Thanks, we try to make our best to help repair centers simplify their day to day repairings