# Reckon One Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Reckon One the right Accounting solution for you? Explore 120 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154538/Reckon-One/reviews --- Reckon One 4.6 (120) [View alternatives](https://www.capterra.com/p/154538/Reckon-One/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Reckon One Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews SA Simon A PrincipalAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “Good support including 24hr Chat, phone number 1 300 to call to real person as well as AI chat assistance.“ April 8, 2026 RB Rachel B Practice ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Because we have used rekon for a long time we have a large file and we found it sometimes quite slow to load.“ April 21, 2026 AK Alison K OwnerFood & Beverages, Self-employedUsed the software for: 1-2 years. “Invoicing, Recurring invoices, Accounting, Online access and great value for $, does the job very seamless“ October 13, 2025 CW Chris W Project managerInternational Trade and Development, 51 - 200 employeesUsed the software for: 1-2 years. “I don’t know what I’m doing because it’s written in IT personal language and I’m sn old age pensioner.“ January 9, 2026 WS Wim S TreasurerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Make my life easier while looking after the finances of the Queensland Manufactured Home Owners Association“ January 20, 2026 NA Nora A DirectorFarming, 2 - 10 employeesUsed the software for: More than 2 years. “Only one thing comes to mind that I like least, which is that as my years progress, my on-screen vision has suffered, and sometimes I prefer a larger font in some reports. “ May 23, 2024 FZ Fadi Z DIRECTORConsumer Goods, 2 - 10 employeesUsed the software for: 1-2 years. “price is affordable if you compare it to Xero, reckon is a better choice of the feature offers, not much difference, Xero is more well know in the market just brand name“ October 16, 2025 GJ Gil Soo J Accountant and Tax AgentAccounting, 2 - 10 employeesUsed the software for: I used a free trial. “Setting process is a little bit complicated compare to Xero & Payroller.“ September 25, 2024 ## Showing most helpful reviews Showing 1-25 of 120 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EN Erica N. Ceo,Busygates Marketing and Advertising Used the software for: 6-12 months ### "Great Accounting Solution for small businesses" March 16, 2020 5.0 Pros I would say affordability then ease of use. Since my business is still growing I had to switch to this product from another one and I haven't regretted. Invoicing has never been easier. Cons I am yet to see anything I don't like about this product Switched from [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Pricing Review Source MI Melissa I. Administration Manager Consumer Services Used the software for: Less than 6 months ### "Highly Recommended!" October 18, 2025 5.0 Other than the inability to add Reference Codes to invoices via the app, I find working on Reckon to be a joy and very intuitive. Any questions and I can chat with highly trained staff who can help me, on the spot, with any queries. Your business is lacking without Reckon. Pros The security on Reckon is top notch. Not only do you need your 6 code verification code, sent to your chosen number, but also the passcode for your machine, stopping anyone from accessing your businesses account. Creating Financial reports, BAS, etc, are easy and smooth. It is definitely excellent value for money. Being able to see your business financial health, live, is a huge help in purchasing goods for the services we provide. If you've had any experience with MYOB or Xero, you'll find this seamless. On start up you do have tutorials that help you learn how to use it and also online help with the staff at Reckon. Cons It would be great if we could input a Reference Code on Invoices on the App. Currently there is no away to do this, so I have to bring out the laptop in order to enter reference codes on the invoices I send out. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Reason for choosing Reckon One Reckon suited our budget and meets all the requirements I have for my business. Review Source RB Rachel B. Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Great software that back it up with great support staff." April 21, 2026 5.0 I am really happy with Rekon and the customer support. It offers great reports that make integration from the accountant to the mangers really easy. Pros I like that rekon is so clear and easy to understand. the support staff and easy to contact and always happy to help. Cons Because we have used rekon for a long time we have a large file and we found it sometimes quite slow to load. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) I like that we could have the software on our system and it didnt' have to be cloud based. Review Source JD John D. Director Pharmaceuticals Used the software for: 2+ years ### "Needs Updating" April 2, 2024 3.0 Phone support seems to have improved a lot which is very important to me. Pros Attractive price but seems to be falling behind others. Cons After having to migrate from Payroll Premier the new Payroll is not very user friendly. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Reason for choosing Reckon One Research at the time recommended the old Quicken Review Source CW Chris W. Project manager International Trade and Development Used the software for: 1-2 years ### "Patient assistance with software" January 9, 2026 5.0 Very positive experience every time I’ve contacted Reckon. I have rang several times over the last two days concerning the installation of software for other users in my account for a new project that we are doing. It’s not appropriate that we use Reckon on Line or QuickBooks online because the project is being managed from in the middle of the jungle in Bougainville Where Internet connection is not certain. Pros I like the promptness with which the telephone was answered and the attention given to me by the person from record \[sensitive content hidden\] in this case but others before him. Cons I don’t understand all the activation codes and verification codes in half the time. I don’t know what I’m doing because it’s written in IT personal language and I’m sn old age pensioner. Review Source AK Alison K. Owner Food & Beverages Used the software for: 1-2 years ### "Great value and does the Job " October 13, 2025 5.0 Great experience, even if I have a query the online chat and help are quick and easy to contact. No compliants from my customers either, so win win Pros Invoicing, Recurring invoices, Accounting, Online access and great value for $, does the job very seamless Cons Reckon one has everything I need to operate my small business so I cant really think of anything I don't like. It suits me well Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Reckon One I thought I would give it a try. I have a small business and while I have used xero and myob, the price was a bit high. I find xero meets my needs, so I am very happy Review Source FZ Fadi Z. DIRECTOR Consumer Goods Used the software for: 1-2 years ### "In General" October 16, 2025 5.0 price is affordable if you compare it to Xero, reckon is a better choice of the feature offers, not much difference, Xero is more well know in the market just brand name Pros friendly easy to use and follow the steps, secure, invoicing is very good, reporting is reasonable, would like to know more if can communication with handi soft Cons login some times takes you to client file some times to portal, also when you are client file, you can't go back and select another client, you have to close it off and re-login again, unless there is a way around it Switched from [Sage One](https://www.capterra.com/p/10014214/Sage-One/) sage closed down, also had many issues with it Review Source RT Rakesh T. Director Oil & Energy Used the software for: Less than 6 months ### "Very user Friendly" October 14, 2025 5.0 The overall experience is very good. The migration team and reckon team worked in a well coordinated way and complete the task ontime. Pros The user interface is very easy to use and self explanatory. The reports are very easy to generate and customisable at any given point of time. Automatic leave loading setup helps to avoid any mistakes. Cons The payslips aren't showing acurred leaves per pay run. All payslips of a single pay run as a single pdf so that we can download and send to superiors. Switched from [Reckon Payroll](https://www.capterra.com/p/265987/Reckon-One-Payroll/) To get clear reports as compared to reckon Hosted Review Source VR Verified Reviewer Treasurer Education Management Used the software for: Less than 6 months ### "Improve your accounting life!" August 2, 2025 5.0 I am finding it very intuitive and I am enjoying using it. The help available is very good with videos and Reckon community as well as the normal help buttons. Pros The ease with which I could make the transition from the computer based Accounts software to the cloud based Reckon One software. The really helpful support from Reckon was very good! Cons The fact that I couldn’t change the financial year of the company myself. The Book was set up by Reckon assuming the standard financial year. That book had to be cancelled and another created with my actual financial year and migration started all over again. The process took twice as long as it should have! Switched from [Reckon Payroll](https://www.capterra.com/p/265987/Reckon-One-Payroll/) Wanted to be able to have multiple users and it is much cheaper. Also it is backed up on the cloud and annual updates are done so I don’t have to. Review Source SA Simon A. Principal Accounting Used the software for: 1-2 years ### "Good support for the timid user" April 8, 2026 5.0 Overall, Reckon One is a reliable, consistent and supporting software. Always reachable even in off time, e.g. night-time, weekend and even Public Holidays. Pros Good support including 24hr Chat, phone number 1 300 to call to real person as well as AI chat assistance. Call back even on Sunday or Saturday. Always follow up and have ACCESS to my Book to rectify errors/data Cons The design to click from one screen to another is sometimes HARD to find. Either because they are TOO small or not BOLD enough. Some button e.g. Start to learn is block the Delete buttion. Review Source JM Jacqueline M. Pool Construction Building Materials Used the software for: 2+ years ### "Very happy customer" October 8, 2024 5.0 experience was great, directions were clear and staff understood what i was asking Pros how helpful your staff were in recognising my technical issue and assisted me with a great outcome Cons Nothing comes to mind,i have asked for assistance often and always got the information i required. As we are retiring i may not use the product in the future but have used it for approx 30 years and loved it Review Source DG DIANNE G. OWNER Retail Used the software for: 2+ years ### "PERFECT FOR OUR BUSINESS" August 26, 2024 5.0 BE USING IT FOR OVER 10YRS AND STILL VERY HAPPY WITH IT Pros WORKS JUST HOW WE NEED FOR OUR BUSINESS FOR THE LAST 10YRS Cons UPDATING THE PROGRAM ON YOU OWN WITHOUT HELP FROM IT GUY Review Source SC Stephen C. Builder Business Supplies and Equipment Used the software for: 2+ years ### "Reckon Stephen Cauzzo" August 19, 2024 5.0 Excellent service with helpful staff and very helpful Pros The help service and the very helpful Lady Cons Nothing except I would never have been able to do this on my own Review Source GQ Geoffrey Q. Proprietor Computer Networking Used the software for: 2+ years ### "Reckon's Assessment review" June 5, 2024 4.0 After years and experience with other similar software I still see Quickbooks, Intuit or Reckon by which ever name as more toward top of the range. Pros Functionality and features. Stock Management in particular. Cons Some areas where guides or instruction need work to better inform the user. So called popular information might be so for the programmer but more work needs to be done to address content in context with user interpretation and capability. Reason for choosing Reckon One Decades of experience starting well back with Quickbooks stand alone where licensing was the only option. Review Source TW Theresa W. Accounts and Practice Manager Law Practice Used the software for: 2+ years ### "Great Support" June 6, 2024 5.0 Great easy to liaison with the back-end time for support if needed Pros Easy to navigate guided in every way simple Cons when they change lay out and formatting Review Source BA Bron A. Corporate Services Manager Fishery Used the software for: 2+ years ### "Reckon One review" May 31, 2023 4.0 Overall reckon is an excellent product which I enjoy using especially the reporting features Pros Reckon reporting is excellent and flexible to tailoring Cons At time the intuitive feature of Reckon catches me out, I constantly need to watch for this as sometimes a transaction that I repeat may need to be entered to a different GL code or tax code etc Review Source MD Margie D. Managing Director Wholesale Used the software for: 2+ years ### "Reckon One- best Business Solutions Made easy" July 10, 2023 5.0 I have been with Reckon for many years as All my business needs are covered by Reckon Pros Being able to run my business knowing Reckon provides all the functions I need Cons There is no aspect of Reckon I don’t like Review Source VK Violet K. Owner Dairy Used the software for: 2+ years ### "Good choice" November 28, 2023 5.0 Been using this for a very long time. Not interested in changing Pros That you are able to pre enter bills that need to be met Cons There is none that I have issues with reckon one Review Source MH Marie H. Accounting Mechanical or Industrial Engineering Used the software for: 2+ years ### "All So Good" February 1, 2024 4.0 All very easy to use and the staff are always helpfull when I need help. Pros I Have only ever used Reckon so I do not know how to compare with others. Cons I do not have any complaints all very easy to use. Reason for choosing Reckon One I have only used Reckon and have continued to use it because I know how how it works. Review Source KF Kate F. Practice Manager Medical Practice Used the software for: 2+ years ### "Reckon User" February 25, 2024 5.0 Postitive experience. Can help when needed both online and on the phone. Pros We use Reckon one for ease of our accounting. This programme is easy to learn if for non accounting minds Cons Multi user access accross both companies. Set up easy processes in memorised transactions Review Source MS Monique S. Director Construction Used the software for: 2+ years ### "Reckon for Small Business" January 18, 2023 5.0 We have been using Reckon Accounts plus for more than 10 years and have no desire to change. Pros Very easy to use and keep track of expenses, income, invoices and employees. The Reckon Technical support are available with the annual subscription and have been very helpful on a number of occasions. Cons It is quite expensive, but has met all the requirements of our small business. Reason for choosing Reckon One Through recommendation of a well respected business owner. Review Source PH Peter H. Owner Accounting Used the software for: 2+ years ### "My review of Reckon One" June 15, 2022 5.0 My experience with Reckon One has been extremely good. Pros I found it very easy to use particularly with having bank downloads and the ease of assigning correct income or expenses to each transaction. Cons I don't think there was anything about Reckon One that I found very difficult to use. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Mainly Price Review Source MF Marg F. Director Import and Export Used the software for: 2+ years ### "Make your business accounting easy and accurate" January 31, 2023 5.0 Excellent Pros Easy and accurate, I enjoy it every day. Cons I don't have any comment to make hear. I see no disadvantages at all Reason for choosing Reckon One I was recommend it 24 years ago Review Source MS Marisa S. ACCOUNTANT Packaging and Containers Used the software for: 2+ years ### "Reckon Accounts Premier" June 22, 2022 5.0 Excellent experience as randomly have issues and if there is a technical issue the support is fantastic. Pros EASE AND PRACTICALITY OF USE. It is very user friendly and accurate reports can be generated. Cons There are no negatives as it is a fantastic accounting software. Review Source SB Steven B. Dental Surgeon Hospital & Health Care Used the software for: 2+ years ### "Book keeping for beginners " June 15, 2022 5.0 Over the years the system has been very helpful doing my book keeping and the ease of sending information to my accountant. Pros The program reminded me of my bank statements which I found easier to use. The financial reports were detailed and easy to create. Cons I found it difficult to transfer data from my bank accounts into QuickBooks . This meant It was more time consuming to transfer data. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Reason for choosing Reckon One Ease of use Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.