--- title: "Worldsoft Business Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Worldsoft Business Suite Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/154550/Worldsoft-Business-Suite/" page_type: "product" language: "en" --- # Worldsoft Business Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Worldsoft Business Suite ## What is Worldsoft Business Suite? FREE CRM for every website! Worldsoft Business Suite (WBS) provides your prospective customers with the information they seek - 24 hours a day, 7 days a week - customized and personalized - and fully automated for your convenience! WBS can easily and quickly be integrated into any website. Inquiries from your website are submitted to the CRM, correctly encoded and automatically answered. Your website becomes a powerful sales tool and attracts new customers by autopilot! ## What is Worldsoft Business Suite used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Worldsoft Business Suite?[Manage this product listing](https://www.g2.com/products/worldsoft-business-suite/claim_requests/new?auto=true) ## Worldsoft Business Suite Overview Updated August 2026 AI summary Worldsoft Business Suite is a cloud-based CRM designed for small businesses seeking tools for contact management, lead qualification, document storage, and creating quotes or estimates. It also offers segmentation features, with optional capabilities for email marketing and marketing automation, making it suitable for companies looking to manage customer relationships and marketing activities within a single web-based platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Worldsoft Business Suite 5.0 (2) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.0 (4,388) Value For Money 5.0 (2) Value For Money 4.0 (3,517) Customer Service 5.0 (2) Customer Service 4.1 (3,527) ## Worldsoft Business Suite alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about Worldsoft Business Suite Overview ### What company size and specific industries is Worldsoft Business Suite built for? Worldsoft Business Suite is designed for website owners and small businesses that want to simplify customer acquisition, automate internet marketing, and manage administration more efficiently. The vendor description does not name specific industries, so the product appears aimed at general online businesses rather than a particular sector. Features and Usability ### What are the key features of Worldsoft Business Suite? Worldsoft Business Suite offers calendar/reminder system, contact management, and document storage for organizing records and scheduling follow-ups. It also includes lead management and lead qualification for tracking prospects, plus email marketing, marketing automation, segmentation, and quotes/estimates for campaign execution and sales workflows. Getting Started and Support ### What training and onboarding options does Worldsoft Business Suite offer? Worldsoft Business Suite provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided learning with instructors, while documentation offers written reference material for self-paced setup and feature review. Getting Started and Support ### What customer support options does Worldsoft Business Suite offer? Worldsoft Business Suite provides chat support for customer assistance. Users can contact support through chat for help with setup, account questions, and day-to-day issues. No reviewer feedback about support experience is available in the catalog data, so support quality, response speed, and helpfulness cannot be assessed. ## Features AI summary Based on 14,838 CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Worldsoft Business Suite includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature helps businesses keep customer details organized in one place, making it easier for teams to track interactions, maintain accurate records, and follow up consistently with prospects and clients. Calendar/Reminder System Notifications/alerts for upcoming events or tasks Contact Management Manage, organize, and store contact information Document Storage Store and organize documents in a centralized system Email Marketing Create and send email blasts/campaigns Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Lead Qualification Score a lead on their quality or likelihood to buy based on certain behaviors Worldsoft Business Suite 9 features ### All Features - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - Document Storage: Store and organize documents in a centralized system - Email Marketing: Create and send email blasts/campaigns - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Quotes/Estimates: Generate quotes or estimates for customers - Segmentation: Group leads or contacts based on their specific characteristics --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KD Karsten D. Business Coach and Consultant E-Learning ### "Optimal turnkey solution für small and mediumsized companies and freelancer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2016 I am working with the Worldsoft Business Suite now for already 2 years and this is exactly what I need to support my business organisation. The connection with my website, automatically e-mail-processes for building up a relationship with interested people, automatic workflow for a number of business processes and a lot of other features assists me to organise and run my business as a consultant and trainer very effektive. I can recommend this software - just try it. Pros Turnkey solution, all necessary components included, no interface problems, low price Cons Sometimes I would like to have more possibilities to customize the software to my special needs, but this is normal problem with standard-business-software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KD Karsetn D. Consultant and Coach Professional Training & Coaching ### "Optimal turnkey solution for Small and medium sized companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2016 For a small and medium sized company it is very import today to be present in the internet and use this very effective sales an marketing channel. But just to have a website is not enough - you need a good strategy! The best strategy I know is to build up a sales-channel like the most companies do it in the "real-world". First step is just to collect the contact data of possible clients, afterwords build up a relation with these people by giving interesting information an showing your expert-status and in the next step start to sell products. To realize this you need a number of different tools. First you need an CMS-System for building up your marketing-website, then you need an autoresponder to send information and at the end you need a shop system for the sales-website. Worldsoft offers a unique turnkey solution which covers all areas you need to build up an effective marketing and sales system. This software ist easy to use and - if you need help to install the system - they have a big partner-network to do this work. Pros Turnkey Solution with all neccessary tools for effective Online-Marketing. Easy to use, easy to install and inexpensive. Cons some special features like splitt-testing for eMail-Marketing is missing until now. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.