Bay Lakes Information Systems

Lodgical Solution


5 / 5
2 reviews

Who Uses This Software?

The lodging industry, including hotels, boutique hotels, condo hotels, vacation rentals, timeshares, campgrounds and marinas.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Bay Lakes Information Systems
  • baylakesis.com/
  • Founded 1984
  • United States

About Lodgical Solution

Lodgical Solution is property management software built by the people who use it. It's built on the best ideas from managers around the country. It gives you the information you need and then gets out of your way, so you can take care of your guests. Lodgical Solution includes all the tools you need to run your property smoothly. You can access your data at your desk or remotely on any smartphone, tablet or computer. And Lodgical Solution is built to work with any type of property.


Lodgical Solution Features

  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental

Lodgical Solution Reviews Recently Reviewed!


Capterra loader

Easily An Industry Best Of

Mar 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: East of use and support are incredible. We used 2 different PMS solutions before moving to Logical. The ease of use with Logical is light years ahead of other systems learning curves. I could train front desk staff who had never worked in hotels before to use this software in a fraction of the time it took me with experienced staff and other systems. My direct cost and time involved in on boarding new employees dropped significantly. This software has all the features you need whether you are a small boutique property or a mid-size full service property. The rate variability feature allows you to save loads of time with Rate and Revenue management as it quickly allows you to create rates from base + or - and define applicable date ranges and segments. The technical support is incredible and highly responsive.

Overall: Ease of use, increased revenues, decreased training costs, better reporting, quicker check-in and check-out, highly efficient rate and revenue management tools.

Best Customer Service in the business!!

Oct 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Call them and they are right there willing to help! The product itself is organized and user friendly but the reason I will always use them is because when I call the call is answered immediately by a friendly human ready to fix a problem or answer my question quickly. All the staff is great and knowledgeable on the latest products!