Who Uses This Software?

Non-Emergency Medical Transportation, Ambulette, Taxi, ParaTransit, Livery, Ambulance


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $250.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • BiTS
  • www.routingbox.com
  • United States

About RoutingBox

Cloud based NEMT dispatching, electronic billing, brokerage imports, driver app, e-signatures, A/R, and more.


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RoutingBox Features

  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking

RoutingBox Reviews Recently Reviewed!

IF YOU ARE PROVIDING MEDICAID TRANSPORTATION - MUST HAVE ROUTING BOX

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Routing box streamlines, automates and provides a easy solution for all your medicaid scheduling and billing needs. My staff and operation is a lot more efficient with this software.

Very nice people to do business with

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We're very satisfied with the product as well as their service. They're very responsive and took very good care whenever we contacted them with any problems. Software problems are such a headache and so frustrating. It's much less stressful working with people who would actually do their best to eliminate your problems for you.

Best for NY Medicaid Billing and Medicaid Trip Routing

Feb 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use MedBatch together with Routing Box and it helped our business to be state compliant and it also improved our efficiency on routing and optimizing trips that need to be covered. The billing portion is 90% automated to bill to the state. Well worth the money.

ROUTING BOX AND THEIR SERVICES

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: THE IMPORTING IS EXTREMELY FAST AND EASY

Overall: i ABSOLUTELY LOVE THEIR SERVICES...THEY ARE ALWAYS VERY VERY HELPFUL. I LOVE THEIR IMPORTER IT MOVES VERY QUICKLY AND I RARELY EVER HAVE A PROBELM. THANKS FOR YOUR AMAZING SERVICES

Great Product,

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Cons: none that I have experienced

Overall: The software is super easy to use and the functionality is all there!!, Hell of a program for the $$$
Had speed issues at first but it was due to the DSL connection, once that was upgraded, the program flies!!! Awesome customer service and tech support, will definitely recommend this software to any one in need of an all in one solution for dispatching and routing!

Recommendations to other buyers: make sure that the internet connection speed can handle the volume of data that needs to be sent/received.

NO COMPANY WITH OUT ROUTINGBOX

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I tried 4 different types software for taxi dispatching. Routing Box was the only one that was user friendly. From importing calls to paying my accounts and employees. The other big company charged me $ just set my account up. RoutingBox sent someone over right away and set the software up for free. The training was a great experience. Not many companies set you up for success, routing box does.

Medicaid billing made easy

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly once your set up complete and you familiarize yourself with it, will never go back to anything else. drivers love the mobile app

Cons: none at this point, it been a year!

Overall: Before routing box, billing was chaos, hit or miss. now with MedBatch in conjunction with Routing Box all our billing is complete when we drop off our patients. It has helped with billing, routing, compliance, We now have a clear picture of our business.
Thanks Guys.

Recommendations to other buyers: system is grate they will work with you always and can customize it to your need. 100% recommend. its the new slandered in the industry..

Very Slow uploads

Jan 24, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Billing end is great.

Cons: Needs better attention on the dispatch side.

Overall: The program is ok,but if you do a lot of trips and uploads bring a snack.True garbage takes forever.

Recommendations to other buyers: If you are a big company look big not small