Who Uses This Software?

Small and medium businesses in any industry. Zoho Creator is used by entrepreneurs, small businesses, educational institutes, and even non-profits.


Average Ratings

115 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
    See pricing details
  • Pricing Details
    Starts with $10/user/month.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Zoho
  • www.zoho.com/creator/automation.html
  • Founded 1996
  • India

About Zoho Creator

When every business process is unique and different from one another, there cannot possibly be one software that solves them all. This must be why more than 4 million users around the world have built custom applications to manage their unique business processes. Zoho Creator provides essential tools and all the help you need to build custom apps; all by yourself, regardless of your technical expertise. Watch our case studies!


Zoho Creator Features

  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management
  • Access Controls/Permissions
  • Code Refactoring
  • Collaboration Tools
  • Compatibility Testing
  • Data Modeling
  • Debugging
  • Deployment Management
  • Mobile Development
  • No-Code
  • Reporting/Analytics
  • Software Development
  • Source Control
  • Web App Development
  • Accounting Integration
  • Budget Tracking/Job Costing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • CRM
  • Equipment Tracking
  • Estimating
  • Incident Reporting
  • Mobile Access
  • Offline Access
  • Residential
  • RFI & Submittals
  • Subcontractor Management
  • Access Controls/Permissions
  • Backup and Recovery
  • Data Migration
  • Data Replication
  • Database Conversion
  • Mobile Access
  • Multiple Programming Languages Supported
  • NOSQL
  • Performance Analysis
  • Relational
  • Virtualization
  • Barcoding / RFID
  • Import / Export Management
  • Inventory Management
  • Order Management
  • Purchasing
  • Returns Management
  • Sales Forecasting
  • Shipping Management
  • Warehouse Management
  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Automatic Re-ordering
  • Commission Management
  • Construction Tracker
  • Franchise Intranet
  • Job Scheduling
  • Online Store
  • Website Manager
  • Audit Trail
  • Corrective Actions (CAPA)
  • Disaster Recovery
  • Incident Reporting
  • OSHA Compliance
  • Root-Cause Diagnosis
  • Safety Management
  • Task Management
  • Ticket Management
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management
  • 3PL Management
  • Barcoding/RFID
  • CRM
  • Cross Docking
  • Fleet Management
  • Inventory Management
  • Order Management
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce Integration
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • Automated Quoting
  • Catalog Management
  • Client Portal
  • Contact Management
  • Customizable Branding
  • Discount Management
  • Pricing Management
  • Product Configurator
  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management
  • Credit Check
  • Online Payments
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Vacancy Management
  • Website Management
  • Billing & Invoicing
  • Built-in Accounting
  • Employee Management
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Table Management
  • Wait List Management
  • Audit Trail
  • Performance Metrics
  • Self Service Portal
  • Sourcing Management
  • Transaction History
  • Vendor Master Data Management
  • Attendance Management
  • Calendar Management
  • Event Management
  • Group Management
  • Member Directory
  • Membership Management
  • Recognition Management
  • Registration Management
  • Scheduling
  • Self Service Portal
  • Training Management
  • Volunteer Profiles
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

Zoho Creator Reviews Recently Reviewed!


Good for administrative apps

Apr 03, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I found Zoho creator easy to use and developer friendly as well. They made things quite simple, for every app the users will need to input data (forms) and view that data (reports), to create both is really easy and the new editor lets you create custom HTML pages so extend your app to any possible layout.

I like to be able to write code for the app, Deluge does quite good. The syntax is quite easy to understand and the error hints are most of the times really accurate. Is good to be able to communicate between forms and apps, making Zoho creator apps quite versatile.

I also use Schedules often to collect trash, organize records or upgrade records based on a time variable; the reports can go from barebones to complex pivot charts, is useful that you can see underlying data clicking on each segment of the chart.

Cons: I have had some issues with the introduction of the new editor, I like the Old editor to code and the New editor to create custom pages (you are forced to do so), it's often confusing to remember that you have to switch in order to perform one task or the other.

Another issue I have had to cope with several times is the lack of a time-only field, not date-time. I had to use workarounds when I needed the user to input time. Same with try-catch functionalities or being able to edit the fields labels dynamically.

Is also strange that most of the answers in the forum are only visible for the user that asked the question, making it almost useless for users trying to troubleshoot an error.

The charts might take a while to load if the report has a big volume of data.

Overall: Overall I found that is quite easy to build a stable, clean and powerful app in Zoho creator, it's a big deal to be able to write my own code and customize the form definition as well.

Capterra loader

Zoho Creator - Rapid App Development

Apr 24, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoho Creator is an application development tool sold as a stand-alone SaaS product or as part of the Zoho One Suite.

Zoho Creator is a quick way to create applications without writing code. You can create forms, reports, pages and workflows largely through a drag-and-drop interface. There is a custom scripting language available for more complex requirements, but most users will be sticking to the no-code features.

This is a good solution for collecting data on web forms and presenting it in meaningful reports. Completed apps can be embedded on websites or made available to users within or external to the organisation. Apps created are responsive and designed to display well on desktop, tablet or smartphone.

Typical use cases are collecting data for surveys, tests and managing assets. With a bit of practice, you can create functional apps with triggers for email notifications and the like. Zoho Creator can be a good tool for agile teams to use for proof of concept for larger projects that may be developed further on other platforms.

Cons: Could be dangerous in the wrong hands - ease of use is a double-edged sword. You'll still want to retain control of these kinds of tools; it's easy for enthusiastic amateurs to get carried away!

Overall: Mostly this has been used for prototyping and proof of concept for larger projects that end up being developed on other platforms. It's great value for what you get. If you are using other elements of the Zoho suite there are good integrations and Creator would be great for adding functionality for the likes of first-line workers in the organisation.

Zoho Creator is an easy way to create data collection forms on the fly

Jul 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A user can get up and running with Zoho Creator within about ten minutes. It is very intuitive and requires very little set-up. Any time I need to collect data, Zoho is my go-to app for form creation, and it is easy to distribute the forms securely using a link, a password, or to embed it in another site. Zoho has great customizable workflows if you are able to handle minimal programming.

Cons: The user interface is very basic and could probably use an update to modernize a bit. It would also be nice if the front-end interface could be more highly customized. I use Zoho Creator mostly to create forms that I'm sending to people who don't require something super pretty with lots of graphic design. If i needed a visually compelling form, Zoho would not be my choice because it isn't rich in those features.

Overall: Zoho Creator is a quick way to create a web form for user submissions, for anything from an internal survey, to a work-related data collection form, or a web site submission form from customers.

With Zoho Creator Seriously Anything Is Possible

Nov 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you can think up an app, or a business workflow, or a business data scenario, or seriously anything, Zoho Creator can handle it. They have pre-built apps which can be modified to suit your business app needs, or you can build apps from scratch. Basic apps with basic workflow or notifications can be set up in minutes. Creator integrates nicely with other Zoho apps (for Zoho One users) like Zoho CRM and Zoho Books.

Cons: The scripting language Zoho Creator uses is called DELUGE. It is the powerful engine behind what seriously makes anything possible with Zoho Creator. For most users that have no coding background it this can provide limits as DELGUGE can be difficult to learn.

Overall: Awesome, I love Zoho Creator. We use it for many different parts of our business to complement what we accomplish with Zoho CRM. It can house a ton of data and the UI is nice and easy to navigate. Forms from Creator can easily be integrated with other Zoho apps to make Zoho Creator even more powerful!

Great product at a great price

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility: I can add and modify fields and drop lists, create and modify reports and queries, perform bulk edits.

Cons: While backing up the data, it does not tell me when it's done. Sometimes it's done but the status is still "backing up." Usually refreshing the page helps.

Overall: I use this relational database to manage over 600 architectural licenses and association memberships. One database contains all of the licenses for 100 architects for all fifty states plus several Canadian provinces. The other database contains the continuing education (CE)requirements for each jurisdiction. The reports and query modules are used to alert me to expiration dates and how many CE credits that licensee needs before renewing. States and provinces may impose heavy penalties if the licensee does not have the required credits, or renews late.

Recommendations to other buyers: The customer support is excellent. I have used the live chat on occasion and someone is always there and will contact me later if they cannot troubleshoot right away.

Capterra loader

Powerful App Builder for Non-Programmers

Oct 13, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: While there is a bit of a learning curve, Zoho Creator can be used by non-programmers to create quite sophisticated applications using a drag and drop form builder and report builder. There is also a scripting language for more sophisticated requirements, but many simple apps can be created with no coding at all. Customer support is generally good and responsive. If you are already familiar with other Zoho products (CRM, Survey, Forms etc.) you should be able to get productive right away.

Cons: Can be tricky to brand exactly as you might like; lots of settings and interface isn't as intuitive as it could be. You'll likely want some oversight from the development team for anything that will be public facing, but that would be the case for any app in the wild.

Overall: We have used Zoho Creator for both internal and public facing apps. It is probably the quickest way to get data collection forms on a web page. Power users can make use of Zoho Creator for simple data collection and reporting apps that need more than a spreadsheet but don't warrant the involvement of the development team. Great value, especially when included as part of the Zoho One bundle.

Good solution for the right business applications.

Build applications quickly and instantly improve your team!

Apr 14, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to learn and allows free flow scripting for advanced users

Perfect for building your own web based applications

Ability for multiple users to edit applications simultaneously

Great community of supporting users

Cons: Maximum field # for forms is 70, anything else will break the app

Very slow load time for multiple "on user input" field actions

Poor internal support (several outstanding tickets without a response 1 week plus)

Deluge script is only used for Zoho to my knowledge

Overall: The applications I have built and also help create have been essential in reorganizing our management team, allowing everyone to track issues and leads in a centralized location, removing the reliance of email trails and phone calls. Without this software, our processes would be completely differently and likely lacking in structure and reliability.

It is important to understand that this software is primarily learned on the go, though it is user friendly for non-programmers. There are several missing scripting functionalities I found were not available at this time or the coming future. My biggest issue was the field number limit which caused issues when creating surveys with multiple drop down options.

Great software. If you need customization, you need to try it.

Jun 07, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to pick up and build simple applications or customize pre-made application to suit your needs. But also you can build some complex applications, don't be fooled. We use the software daily in a large corporate environment for various tasks such as a sales lead contact directory by modifying a pre-made application and also we built a ground-up application for a service ticketing system/workflow management.

Cons: What could use improving is the documentation for the more complex functions when building an application. There is lots of help, but sometimes for the more complex tasks I am doing it may take a few days to find what I need. But I will say that there is much more documentation and also help videos than in the past.

Overall: Was less costly than our previous software solution with more customization as long as we were willing and able to learn how to use Zoho to its full potential.

Easy to learn, immediate results, excellent support, flexible.

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility and it is easy to get up and running without a lot of effort. Good import/export tools and great reporting functions

Cons: The fact that the results columns from a basic search are not editable. Also, the "view" results when you click on a record has limited fields. Must view the whole record using the "edit" feature instead.

Overall: I use this software to manage over 400 architecture licenses. It is also used to keep track of the continuing education (CE) units required by each jurisdiction. These two databases are relational in nature. The reporting tools I use alert me to which licenses are up for renewal and how many CE units are needed in order to renew. Very valuable tool since a lapsed license will put the firm at legal risk.

Capterra loader

An Incredible Builder of Mobile Applications

Jan 14, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Zoho Creator, I do not need to have the best programming skills to build a mobile app. The process is not difficult at all. Zoho Creator is a great online platform that makes it easy to build simple but excellently-looking mobile applications. I like the ease of use of Zoho Creator.

Cons: Zoho Creator continues to be my favorite builder of mobile applications. The only con I have about it is the slow support team.

Overall: Zoho Creator has always been one of my top softwares because of its incredible capabilities and ease of use when making simple mobile applications.

Security flaw within Zoho Creator

Sep 08, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

Pros: I've been using this app for a couple of years and a lot of my business is based around it. I would usually rave about how good it is

Cons: I have a data security issue with the app. The product claims that your user data is protected, but there is a flaw with the way the dropdown menu data is shared. Lets say you enter some data in one sheet, and want to use this data in another sheet via a dropdown menu. Not only is your data shown, but so is everyone else. This cannot be fixed by profiles / roles / filters etc. I am on the unlimited users plan and this is a serious flaw in the system for me. I have been unable to further develop my app for a month or so and take it to the next level for my business. I have communicated this with Zoho and they have acknowledged the issue and told me a developer can fix the problem. I have paid one of their certified developers to fix this for me - but he just took my money and hasn't been in touch for a month or so. I have made a formal complaint to Zoho about him, but he is still listed on their website as a certified and recommended developer. I have asked numerous times for help and have got no where. I am now just being passed from one unknown support person to the next. I am absolutely fed up. It seems that this issue could be solved in an hour or so, but I have now probably spent over 12 hours of my own time on it and still don't have a solution.

Capterra loader

We created a custom CRM using ZOHO CREATOR

Dec 04, 2018
5/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We enlisted the help of a zoho developer to help us create a custom CRM for our commercial energy brokerage. The cloud-based app along with an android app along with speed of access makes this application the go-to app for our CRM needs.

Cons: It is written using a coding language called Deluge. It is not simple and as such i would advise enlisting the help of a zoho coding expert. Zoho have a list of developers who can help.

Overall: If i could give this app 11 stars, i would. It really is one of the best CRM custom creators I have come accross.

Capterra loader

Cost-effective App Builder

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho Creator is an effective tool for building applications for your business. We like using it because we do not have to be experienced in programming and other sophisticated tools to start using it for building apps. The apps we always build with Zoho Creator are great and they boost our daily operations.

Cons: Unreliable customer care support team. No other valid reason to complain about Zoho Creator because it has been good to our team.

Overall: Fantastic experience with Zoho Creator. Easy to use and cost-effective.

Capterra loader

Zoho Creator Review

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When it comes to building small applications, Zoho Creator is the best choice. It helps us in building custom applications that we use in the organization to smoothen the daily operations. Customer care team is not only responsive but also supportive. I like the tool.

Cons: In my opinion, Zoho Creator is not affordable for small businesses or those who need to use it for personal purposes. The vendor should check on that to enure everyone is comfortable when using it.

Overall: My experience with Zoho Creator has been remarkable because it has helped us a lot in building well-customized mobile applications. The applications are convenient for managing businesses. Therefore, businesspersons should start using it.

Capterra loader

Zoho Creator

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho Creator is a great software that helps us in building simple applications that improve our business operations. I like using the software due to its high-quality features that make it easy to use. All the applications we build using this tool are well-organized and customized.

Cons: The only that I dislike about Zoho Creator is how the customer care team takes too long to respond to our questions. Apart from that, the tool is worth every coin that we spend on it.

Overall: Gone are the days when the creation of softwares or applications was highly expensive. Zoho Creator has made application building an easy and affordable process. Our overall experince with this increadible tool has been remarkable.

Great value for the money for the do it yourselfer

Jun 07, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho creator is easy to use and learn! Creating a basic application can be done in as little as a few minutes and it as the developer gain greater knowledge, there are able to build a powerful application with automation and workflows. There are even pre-made applications that you can adjust to tailor to you specific business needs.

Cons: The customer support isn't as great as I would like but it's hard to complain for the money. Also, sometimes if your application is gets too complex, I've experienced some lag.

Simply the best in the market. You can build 90% of all internal apps using Zoho Creator

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Simple drag and drop feature.

2. Less code. If you are a first timer, You can build an app just by exploring the platform for 15 mins

3. Takes less than 10 mins to build an app.

4. Complex apps too can be built on this platform.

5. Very user-friendly

Cons: 1. I do not see much fault with this.

2. When requirements get tricky, you need a person who is good at logical thinking and problem solving to handle those requirements.

Overall: We were able to scale quickly because of Zoho Creator.

Zoho creator the best bang for the buck application database

Feb 04, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This was the best replacement we founds for SharePoint Access Applications. With this quick web interface for collecting and entering data you can be up and running quickly with a basic knowledge of excel

Cons: The user security leaves a lot to be desired. You can control who has access to each application however you can not control access to the specific lookups and data entry form in an application

Capterra loader

A Good Tool for Application Development

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: App development is now an easy-to-understand process because of the help of this amazing tool. I like using it because its features are not sophisticated. It is also and affordable app developemnt tool that everyone should give a try.

Cons: The only thing I like least about this tool is the slow customer support. The other things about this tool are perfect for me. It is beneficial to us.

Overall: We have created several apps using this amazing tool since we began using it. Our overall experience with Zoho Creator has been amazing. Wwe enjoy using great Apps that we built using this tool.

Zoho Creator is a Winner in Running Applications

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is a winner with what it has to offer. I like the fact that it can check and monitor if there are bugs in the system. We work from our desktops, tablets and phones, and this software is able to run applications without giving me any headaches. I love the graphics and I know that are gadgets are always protected and secured.

Cons: The customer support department is quite inept when it comes to issues and concerns. They need to train their staff to be quick to resolve issues so we don't have to wait that long.

Truly an Operating System for Business

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As the zoho tagline said, Operating system for business. It is truly an amazing platform to run your business with ease. Being able to solve the clients business problems and helping them build an app with zoho platform is really an amazing experience.

Cons: If you are not a programmer then you need to hire a certified developer. That's all it takes and you are on you way to successful business app.

Overall: My overall experience of working on logo to develop application was excellent. I have no plans of switching to another technology/platform.

Capterra loader

A Good Software for Building Applications

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mobile applications are essential in today's era because they help business to market and communicate with their prospective clients. I like using Zoho Creator, which is a product of Zoho, because it is a reliable software that gives us a platform to build well-looking applications to run our organization. The tool is inexpensive and recommendable to anyone.

Cons: Everything about Zohp Creatpr works exllently for us. The applications I use personally and the ones we use in our firm were built using this amazing tool. I can't dislike it.

Overall: Truly, Zoho Creator is a great app building and development software that has helped us a lot. We love using it because of all its amazing aspects.

Capterra loader

Zoho Creator Provides Unique Tools that Assist Us in Building Well-customized Apps

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like using Zoho Creator because it allows us to create well-designed and unique mobile apps. A mobile app is essential for running the operations of any firm. That is why every business requires one to improve its operations. Zoho Creator is the best option that I can recommend due to its efficiency.

Cons: The only thing that we dislike about Zoho Creator is the non-responsive customer care department. They need to handle customers' queries in a serious manner.

Overall: I have a great experience with this app building software. It is easy to use and also reliable. Regardless of your technical abilities or expertise, you can easily use it to create a well-customized app to solve your business needs.

Zoho Creator

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: Great piece of softwar overall,,, for any competent software user.

Pros: Flexibility and Customization capabilities, to define it's parameters, to match your Business Processes, customer tracking and Scheduling Flow of your business

Cons: needs more ease of use, help, dialogue to specific tasks necessary to program correctly it's "rules" of useage

Capterra loader

Review of Zoho Creator

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Creating small applications is not an easy task that does not require high-quality programming skills. This is made possible by Zoho Creator. I like this product of Zoho because of its simplicity and affordability. It has helped me make great softwares that I use personally and in the organization that I work in.

Cons: This tool has been a true lifesaver for use. Therefore, I do not dislike it at all. I like every aspect about the software.

Overall: My experience with Zoho Creator is always good because of many aspects, including the supportive technical team. The applications we build using this tool has improved our activities in the workplace.

Automate your business processes!!!

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoho creator is intuitive and a great tool to automate business processes. We are a manufacturer and use this for QC and RMA management. I love that whatever you create can work on phones, tablets, and the web. They also have great support and they have conferences you can attend to get one on one with the developers and experts and get your questions answered. You can't beat the price either!

Cons: Creator was upgraded to creator 5 relatively recently and all of the help documentation has not yet been updated accordingly.

Overall: Overall, very happy with the solution. We use it to manage our QC and RMA processes.

Perfect for internal apps, to complete workflows - not much code required to get started

Sep 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We can develop applications to satisfy some specific requirements internally. Most of the applications can be developed using drag and drop, and some simple code.

Cons: It is still limited to what can be done on the page, numerous improvements are needed such as picking objects or variables from lists - just not there, so you end up having to note them down.

Overall: It solves some very specific tasks we have internally such as case reporting, profit analysis, purchase order workflow.

Good but HUGE scope of improvement

Mar 26, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Superb product. Helps you save time and manpower. Great integrations and API linkage.

Cons: Requires too much of coding. Not too easy for start but maybe a couple of tries and you are can do it...but you need to learn a bit of coding.

Overall: Except for the poor and overloaded customer support, great to use.

Far outweighs its competitors

Feb 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I am amazed at what our IT guys have created using Zoho Creator, the fact that we had been struggling using a different program for so long is mind boggling when we could have had what we do now! I'm looking forward to expanding to other products and incorporating more tasks in the near future. It intergares with Xero to make invoicing a lot easier and saves hours of work!

Cons: See I can't really fault it and anything that I've asked for has been implemented for me without much hassle at all. I can do my job faster so I cannot complain.

Great Database

Jan 10, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The programing is Very simple and it has what seemd endless functions that can be used to improve business communication and Logistics Operation...

Cons: That it is Slow at time of loading most of the time..

Overall: I would rate it at 90 % of Satisfaction///

Decreases Product Time-to-Market

Dec 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Low/No-Code Application Development

- Easily and quickly build applications to match internal use-case of client specifications

- Identify issues quicker and make faster changes to rules or form layouts

Cons: - You become highly dependent on the subscription of Zoho Creator.

- Scaling (internal users or customers) with Zoho Creator can prove to be very costly.

Zoho Creator review

Oct 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Best application builder that has different functionalities suited for business and personal use. You can collaborate with the team and sync the updates while the development is ongoing. You can upload files and documents that can be use to be a source of database of your application. it has different templates that is ready to use and its highly customize to suited on the user requirements. No need for coding skills because its user-friendly. It has 15 days trial period for free.

Cons: the 15 days trial period. This can be promoted as free forever by setting some limitation on the functionality for free and paid.

Overall: Highly recommended for business operation

Decent application builder if you're working with ZohoCRM

Jul 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Integration with ZohoCRM is simple with Creator. Features are decent but I would suggest that you look into whether Creator meets your specific business needs as the templated solutions may not fit.

Cons: Exclusive use of Zoho's deluge language makes any troubleshooting a bit of a challenge since support is not 24/7. If Creator used a standard programming language, we could ask questions through stackoverflow or the general public who knows that language.

With limited knowledge ofcoding languages Zoho creator is a great platform for beginners.

Feb 13, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using deluge programming language was a lot easier than using any other programming language. We did not have to spend long time learning a new programming language

Cons: We found user interface design limited for what we needed out of the software however it had great API with Zoho CRM

Overall: Rapid app development

Capterra loader

Easy to Use - Great For Business Email

May 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: We use this mainly for the email for our business. We were able to use our own domain name. It's easy to use and love the interface.

Cons: The sorting capabilities are a little limited. It's not easy to find the settings to forward your email to something like Outlook. I had to search for them.

Excellent Database Designer

Jul 21, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: In our work, we constantly maintain databases. First we used Excel for this purpose, but then realized that Zoho Creator is much better. Its main advantages are the possibility of teamwork and storage of our data in the cloud.

Cons: The administration was not able to offer customers a simple and understandable payment system. In order to understand the number of team users / projects you need to pay for, you need to contact technical support for assistance.

Just scratched the surface

Aug 15, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We are excited to see what we can create with Zoho Creator. It has so many options and possibilities! Short term we use it to collect forms and track information from different departments in our company. If a product gets damaged in the warehouse, they can fill out our Zoho Creator Form and it gets notification to the proper channels. Longterm I'd like to build our ordering system on Zoho Creator, to have a fully customized software system unique to our business and our needs.

Cons: Because of its complexity, there's a learning curve in using it. You've got to dedicate a lot of time to learning the program to best use it.

Overall: The sky is the limit here. Get creative. Learn how to use the programs. And then start creating unique systems and solutions that reflect the unique problems your organization faces.

The BEST Online database development platform bar none...

Aug 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy drag and drop form and table creator

Extensive reporting

Works on Web and Native apps

Very affordable

Cons: Interface was a bit older looking but they have just upgraded that...

Overall: We built solutions in days (NOT MONTHS) and had staff working on custom solutions in no time at all. The support is excellent and you can build a database for nearly anything you can think of in no time. Wow Wow Wow

Recommendations to other buyers: Don't tell too many people about this as it will put us out of a job building quick solutions that are brain blowing.

My Opinion About Zoho Creator

Mar 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho Creator is fast, reliable and accurate.

We use Zoho Creator to create stable and good-looking applications that we usually rely on to run our businesses.

Zoho Creator has a great interface.

Cons: Zoho Creator is flawless but the support team should improve their timeliness of responding to our questions. Regardless, it is a great tool.

Overall: I have a good or fantastic experience with Zoho Creator.

Great for reports!

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho creator gives you the ability to generate so many different reports for sales and inventory as well as others.

Cons: Sometimes when Zoho updates it can break a report or take away access that you may have granted but that is an easy fix.

Versatile and dynamic software

May 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that it's very easy for someone like me to create my own database. I was also able to embed the form into my website and receive automated email notifications every time a client or service provider submitted a new request or their details. All for a reasonable price.

Cons: There are some components of the software that are too technical and complicated for even me to understand, so they go unused.

Relational database web apps made simple!

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I really like this web app software. It allows me to quickly create database driven web apps. As soon as I create a new form and place my first field on that form, a database table is created without me doing that! I used to do Oracle development and you have to do a lot just to set up tables, relations, etc. Is so simple to do it with Zoho Creator. You can set up the relations by relating 2 forms together. I think you will however need to write some coding in the Deluge scripting language that comes with Creator to make sure you don't delete any parent rows if child rows exist.

Pros: Ease of use, creation of web form apps very quickly.

Cons: None but I would love to see more choices on the form themes like they have in Zoho Forms and the ability to place fields anywhere on the form.

Recommendations to other buyers: It's worth every penny! Do the trial and you will see what I mean.

Capterra loader

Perfect for In-House Custom Database Needs!

Oct 23, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: User Interface design is pretty straightforward - drag and drop.

The Deluge scripting language is really easy to pick up and a lot of the problems you'll need to solve have already been addressed with zoho-specific solutions.

Cons: You are absolutely locked into the interface design aspects for reports and input forms. Nothing is going to look pretty. Any kind of custom formatting is going to require some hacking and testing before you come up with a workable solution.

I love it!

Mar 14, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I started using Zoho's emails first and then gradually other features. Great company, cheap and effective. Their interface is better than Google Apps for sure - Put the two side by side and compare, you will see.

Pros: Great value for money.

Cons: Their live ticket generation system takes way too long.

Recommendations to other buyers: Forget GMAIL, Zoho is the best corporate emailing solution there is.

Be careful before choosing.

Apr 12, 2014
2/5
Overall

Comments: Building an application takes a tremendous amount of time to perfect and grow. Starting on the right application that will allow long-term development is critical. For a DIY database, Zoho Creator has features that I could not find with another option. Their customer service though, will have you asking for MUCH more. Several times I dealt with significant problems that left our organization crippled and got ZERO response or consideration from customer service. Every time the problem was with their servers or software. I could go WEEKS struggling with an issue and get no help from customer service. When your organization's core application is down, you do not want to be with Zoho Creator. After struggling with issues and no help from Zoho, I realized that my growing company had to leave Zoho Creator. I found an open-source CRM called Zurmo. You NEED to check Zurmo as an option. Being open source, you can install it, modify the source code and it's free! They also have a paid version where they provide support and premium options. We have spent the last couple months building our new application in Zurmo and we love it. Overall, it's taking much less time than starting in Zoho Creator. Best of all, we aren't at someone else's mercy if the application has an issue. We can fix everything we want and host our own database. Although it takes a little more know-how to start on Zurmo, it was probably just as easy as Zoho, because accomplishing some things in Zoho was overcomplicated.

Pros: - Easy to use - Cost effective - Dynamic customization

Cons: - Customer services sucks - Might cripple your company operations with no solution - You will eventually need to leave Zoho if your company continues to grow - Can't use Javascript or customize themes (use Zurmo instead)

a powerful DIY builder

Dec 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: * a simple application to create our own small apps.

* its like a whiteboard with tools where you can build your own app without having a bunch of developers or techies.

* low cost so it is ideal for small business/startups

Cons: * it is a bit complicated app while you start configuring your app. You can be a master on it by following knowledge base and tutorials.

Well thought

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The main function allows you to build apps to manage your different business processes. This is a very useful tool that, when well managed, can make your life much easier than you think. We were really surprised with the results. We can add/change various fields with just draging and dropping things on the interface. when things get too rough, we make use of a professional. You can export to Excel and do analytics. Also, the integration with other Zoho apps is, as always, very useful and well designed.

Cons: There are some limitations that can be a little bit bothering, but not a great deal. Also, the mobile app needs to be improved.

Overall: Zoho Creator has helped us to improve our efficiency at work thanks to the advantages of having a personalized app.

Super simple to start, then can get overwhelming!

Dec 01, 2016
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great value. Very simple to start, but super powerful if you need it to be.

Cons: Beyond the "simple" stuff, if you want to take advantage of all the power of the system you'll need assistance.

Overall: Needed a simple database to keep track of media inventory. I created something simple, which worked, but after a demo by a zoho expert I am upgrading the whole system through a zoho consultant. This system seems to be able to do anything (that's the overwhelming part) but if you do your business requirements and use cases carefully it is a great value.

Recommendations to other buyers: If you are going to use an outside zoho creator consultant, make sure you scope your project carefully and completely.

Capterra loader

Great App Builder for Everyone

Jan 13, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've been using this app for a couple of years. Zoho is very easy to pick up and build simple applications or customise pre-made templates as per your needs. Nevertheless, it is a mighty application builder, and if one knows how to use it correctly, one can build complex applications on it.

Cons: 1. Documentation on how to use it and an appendix of features will be good for newcomers.

2. The UI of Zoho can be complicated and overwhelming sometimes.

3. The results from a simple search are not editable. The inclusion of different "view modes" and "edit" features would be great.

Overall: My experience with Zoho has been great. It has helped me build a lot of customised applications. It is one of the best CRM custom creators I have come across.

Great for Prototyping Application, Too Slow for Business Use

Nov 23, 2015
2/5
Overall

4 / 5
Ease of Use

2 / 5
Customer Support

2 / 5
Value for Money

Comments: I started using Zoho as a quick way to prototype an application. It took a few weeks to build an application that would have taken months in .Net and SQL. My customer loved the application and wanted to use the prototype right off the bat. The service generally runs fast, however in the afternoons here in the US, the service can grind to a halt. Form loading goes from seconds to minutes. These are serious problems that made me wish I had stuck to using Zoho strictly as a prototype.

Pros: Great interface, email and text integration.

Cons: 1) Speed is too slow for "real" business use. 2) On premise application is forever stuck in Beta, there is no choice but to use Zoho's slow servers. 3) URL and mobile app customization is not possible.

Vendor Response

by Zoho on November 24, 2015

Thank you for giving Zoho Creator a try. We believe the issue faced by you could be specific to your Zoho Creator application as we haven't had reports of latency from other users. The sluggishness experienced by you in accessing Creator Form especially during a certain time of the day is something that we would like to look into further.

Could you email form details of your Zoho Creator app to presales@zohocreator.com/support@zohocreator.com, please? The team over here would like to ascertain the reasons for the latency issue and revert with possible solutions, if any.

Ahmed
Zoho Creator