Astute Solutions

Astute Knowledge


Who Uses This Software?

Astute works primarily with enterprise brands who serve consumers. Our customers span multiple industries from e-commerce, airlines, car manufacturers, insurance companies and CPG brands.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Astute Solutions
  • www.astutesolutions.com/products/epowercenter
  • Founded 1995
  • United States

About Astute Knowledge

Enhance customer engagement with omni-channel self-service and smarter knowledge management driven by chatbots and patented natural language processing. Astute Knowledge understands the intent, sentiment, and history behind each question to deliver a personalized response. A smart authoring tool allows you to get a knowledgebase up and running quickly using existing content. With every consumer query, deep learning automatically identifies and alerts you to opportunities to improve your answer


Astute Knowledge Features

  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning

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