--- title: "Repup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Repup Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/154572/Repup/" page_type: "product" language: "en" --- # Repup Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Repup ## What is Repup? Complete Guest CRM currently used by 2000+ hotel brands worldwide with industry leading features such as guest upselling, contactless solution, guest marketing automation, mobile concierge, reputation management, feedback solutions. Xperium integrates with all major property management solutions to provide a seamless flow of data to help hotels earn more revenue from every guest and improve the guest experience. ## What is Repup used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹89 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Repup?[Manage this product listing](https://www.g2.com/products/repup/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Repup 4.0 (2) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price ₹89 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.7 (183) Value For Money 4.5 (2) Value For Money 4.5 (163) Customer Service 4.5 (2) Customer Service 4.6 (180) ## Repup alternatives Highest Rated [rater8](https://www.capterra.com/p/177794/rater8/) [5.0 (183)](https://www.capterra.com/p/177794/rater8/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177794/rater8/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) [4.9 (59)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160682/ReputationStacker/) [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) ## FAQs about Repup Overview ### What company size and specific industries is Repup built for? Repup is designed for hospitality businesses worldwide, especially hotels of all types, including business, budget, leisure, heritage, luxury, and boutique properties, as well as restaurants. It fits organizations of varying sizes within the hospitality sector, from smaller independent venues to larger multi-location operations. Features and Usability ### What are the key features of Repup? Repup offers competitive analysis for tracking performance against other businesses, plus response management for handling customer replies. It also includes review monitoring, sentiment analysis, and social media monitoring to collect feedback, classify sentiment, and track mentions across online channels. Getting Started and Support ### What training and onboarding options does Repup offer? Repup provides live online training sessions to help teams get started. This format supports guided instruction with a trainer and can be used for walkthroughs, setup questions, and feature introductions during onboarding. Getting Started and Support ### What customer support options does Repup offer? Repup provides chat support. Users can reach help through chat for assistance with setup and day-to-day questions. No reviewer feedback about support quality is available, so response times, helpfulness, and common frustrations cannot be described from user experience data. ## Features AI summary Based on 1,563 Reputation Management reviews Capterra reviewers highlight these as the top features buyers look for in reputation management software: - **Review Request** (**55%** of reviewers rated this feature as critical) - **Negative Feedback Management** (**65%**) - **Review Monitoring** (**51%**) Repup supports **Review Monitoring**, so businesses can keep track of incoming reviews and stay aware of customer sentiment across channels. However, it does not include **Review Request** or **Negative Feedback Management**. Instead, it offers **Response Management** (**47%**), which gives teams a way to reply to customer feedback directly. Together, these features help businesses stay visible in online conversations, respond to reviews faster, and maintain a more consistent brand presence. Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience Response Management Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Monitoring Automatically monitor and receive alerts for any new online reviews Sentiment Analysis Categorize emotions expressed and identify if they are positive, negative or neutral Repup 4 features ### All Features - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral --- Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic ₹89.00 Per User,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User VP Revenue Management ### "Good review system to get started" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 21, 2018 Pros The system itself is easy to navigate, it is a good system which allows a user to be able to review reviews from key sites all in one platform. Cons It has limitations, they should add more data points and measuring options - worth the money though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Bahadour M. Director Information Technology and Services ### "Great Online Reputation Management for Hotels" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2016 Great experience on-boarding ReUp's technology into our systems. Advanced reputation analysis covering most leading OTAs and social media. Very good competition analysis tool with advanced reporting and metrics Pros Very easy to plug, easy to use from day one feeding metrics into it Cons None so far Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.