Who Uses This Software?

Small & Medium-Sized businesses


Average Ratings

162 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Grow.com
  • www.grow.com/
  • Founded 2014
  • United States

About Grow

Grow is a business intelligence software that empowers businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions. Grow data dashboards are the simplest way to unite data from hundreds of sources, including spreadsheets, databases, and SaaS applications. With Grow's dashboard software, enterprise-quality data insights are attainable for any business.


Grow Features

  • Annotations
  • Data Source Integrations
  • Functions / Calculations
  • Interactive
  • KPIs
  • OLAP
  • Private Dashboards
  • Public Dashboards
  • Scorecards
  • Themes
  • Visual Analytics
  • Widgets

Grow Reviews Recently Reviewed!


Amazing Visual and Connected Ability Dashboard

Oct 05, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the look and feel of grow. It looks really now and not outdated. It really is a great looking product.

Cons: a) Some of the metrics are sometimes not as manipulative as we would like. Where we would like to move around a number or something. They are more static.

b) The real big one is the full screen mode. We love the look and feel over it but for us where we would use this the most would be in a presentation. Where we would present the different dashboards. We dont like how you cant click to the next dashboard. The only option is to wait a minute or exit out.

Overall: Grow does two things really well. The first is the visual appearance of grow is amazing. They have done a really good job in making it look great. It makes people want to buy and use the product. My entire team is exciting for us to finish up the dashboards and roll it out. The ability to have multiple dashboards for different divisions on your team is great.

The second thing they do really well is the ability to connect all your data in one place. As a small business that is building from the ground up, we have data coming from multiple location, Google Analytics, Dropbox, our website, quickbooks, etc. Now we have a central location that we can look at all the data. It has allowed us to look at our whole business in real time.

Where grow falls a little short on is the ability to manually create. Everything looks great but sometime you cant show all the necessary data you need to, in the way you want to. The metrics are static and you dont have the ability to manipulate the data the way you want to, like where a number goes or create a needed metrics. For the most part some of the things we are trying to do are more robust, that typical businesses might not notice the constraints. Grows dashboard inability to be flexibility in its designing makes it hard, if there is something your really want to show but are unable, you are kind of locked in

The main complaint is the full screen mode. We love the look and feel over it but for us where we would use this the most would be in a presentation. Where we would present the different dashboards. We dont like how you cant click to the next dashboard. The only option is to wait a minute or exit out and go to the next. If you have to exit out you lose the dramatics that the full screen dashboard creates. I have the ability to scroll over the numbers in full screen but I cant just click next dashboard. That part makes no sense to me. I can live without a metrics because it looks so great but If I cant present it, that creates an issue.

Overall, it is a amazing tool, that I believe my company will be growing with. It has got great reception from everyone that we have shown too. And the main purpose is it is suppose to sell the business and how well you might be doing. It does a great job doing that. The customer support is really great. The people at grow are really helpful. Having a support team that can assist you means a lot. They are looking out for your success.

Cheers

Recommendations to other buyers: The strength is in the look and feel of the dashboard. I think it is just making the presentation a little bit better. I should be able to switch between dashboard. Grow envisions company putting this information on a screen but not all companies can do that and some dashboards might not be able to be shared. But when it comes to presenting them, it could be good to have a presentation mode Ability to be more flexible in the making of metrics look and design

Not for those wanting to really look into their data

Jul 18, 2017
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Their UI is awesome. I love the overall look and feel for the entire system. Graphs look updated, clean, and they are fairly easy to customize. Making the dashboards look good is fairly simple.

Cons: Not data warehousing the data is an issue. Long load times really get me frustrated with the software. It seems to take a minute to edit a metric, load a new metric, or even sometime update a metric. Updating a dashboard can take 2 minutes at times.

Drilling down and looking into the data is very underwhelming. Dashboard filters don't exist so you're stuck loading filters only to individual metrics, not the whole dashboard.

Email triggers that send reports on a set schedule are limited to only 7 am MT on a daily, weekly, or monthly schedule.

Time zone offsets have been the death of me in the system. They use SQLite to format the data coming in but their out-of-the-box data filtering overrides all SQLite filters. It's been super frustrating trying to get the data we want.

Overall: We use the tool to eliminate some of the data silos we have in our operations. It has wonderful functionality of bringing in multiple data sources - from social media, website analytics, POS data, etc. - into one dashboard.

We've been able to get important data, from multiple sources, into the faces of our managers every 5 minutes (that's the least amount of time between data updates). Which has allowed us to be more agile when it comes to saving money and reducing risk.

It has great flexibility and the team at Grow definitely works hard to impress. They build an integration into one of our software to make it easier to work with their system.

Capterra loader

Not your average SaaS BI company. Grow is something special!

Mar 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: What separates Grow from the other players in the SaaS BI reporting software space is three fold.

1) Price. I had a call with DOMO and actually laughed when they told me what their platform would cost me each month. Grow is affordable for small agencies, startups and small to mid sized companies - especially when you factor in the ROI it generates.

2) Ease of use. We looked at MSBI but it's complexities - especially around Google Analytics made getting our reporting up and running extremely expensive. Grow makes connecting data sources super easy. I was up and running with basic reporting the day I signed up.

3) Data scientists. In my experience with SaaS software, their onboarding calls can be a big time waster, simply because the people performing the onboarding, are not experts in the field but rather lower level employees who were trained to follow a predetermined onboarding process. My onboarding at Grow was presented by a real data scientist! Not only did he provide excellent training on the software, he made suggestions on how to tweak my reporting needs to show greater value to my clients.

The combination of these three elements come together seamlessly to create a truly viable alternative to Microsoft BI, DOMO and Tableau. Watch out big guys! Here comes GROW!

Cons: Surely I could find something bad to say right? Not really! I guess if forced I would say that they need to be easier to find on the web. I would have started using Grow months ago - had I known it was out there. So, get those marketing guys to work! Hey - I'm a marketing guy - put me to work!

Capterra loader

Great solution for SaaS oriented - BI, exploration enabled in days across 100's of sources

Oct 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease: because 100's of the most common data sources are pre-integrated you can quickly get past the headache of secure access and onto the business of working with data. Because you can do most analytics without deep sql knowledge more of the business staff can participate in developing the graphs and knowledge.

Pace of Innovation: Grow is launching new features every month making it increasingly easy to develop the metrics you need.

Pricing Model: Because this isn't a "pay per seat" model and instead a per metric model the value delivered is aligned with cost - occasional users, heavy users all can leverage the full power of the platform without breaking the bank.

Cons: If you want super advanced visualizations on par with the highest priced BI tools this isn't for you - this tool is rich but has made appropriate tradeoffs for the purpose of simplicity. For example, you can't have multiple series on the second axis of a 2-axis graph.

Overall: We have 30+ SaaS systems and were using SQL/GSheets to analyze data. Within 15 days of implementing we had over 100 metrics and 10's of dashboards - six months later the Grow and the discussion of metrics is everywhere - slack, email, online, on company dashboards, in the hands of our investors. This all with one dedicated analytics resource.

Review - TETON Sports

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software allows for the majority of your data to be accessible within Grow's platform. The abilities to transform the data and present it in a professional, and aesthetically appealing way is critical. I've enjoyed the ability that Grow has to leverage a lot of the functions and abilities available in Excel and other database querying languages inherently in their builder.

Cons: Without a knowledge of SQL, many data sources are rendered useless or very cumbersome to retrieve meaningful data. Many of the lesser know data sources do not (understandably) have metrics pre built and ready to add to dashboards, therefore, inspection of the data sources and knowledge of SQL transformations and joins are required to achieve the right data for what's needed.

Overall: Our experience has been very positive. Thanks to training from the last Data Driven Summit, we've been able to successfully tap into our data and successfully aggregate it enough to gain insights.

Most Comprehension and Easy to Use Dashboard Platform!

Jun 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using Grow for over a year now and I am in it every day. When initially researching realtime dashboard systems I was drawn to Grow because it offered all of the integrations I needed as a digital marketer. It was extremly easy to learn how to setup the metrics and to integrate multiple data sources such as advertising spend versus customer data from Salesforce. The recently added a variety of new capabilities to allow for the user to modify the data present using filters which has come in very handy when presenting to clients.

Cons: The only drawback I can think of is I would like to have more flexibility with customizing the visuals with the size of the fonts and having a few more options with the types of charts.

Overall: Grow allows my entire agency and all of our clients to see the metrics that matter most. In turn, we are able to make adjustments 10x faster than when we had to manually pull reports and create visuals on a weekly/monthly basis.

Gem of a product

Aug 23, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The list is long, this product has so many nice features, I was told when we signed up that they have a 90+% retention which doesn't surprise me. I'd just give it a shot if your looking for dashboard, visualization software.

Cons: There are some really basic things missing from this product that would make it a lot better. There is no "pivot table type" feature which for ETL is a basic feature and I'm surprised they don't have it.

The application runs slow. Given the complexity of the visualizations and dashboards I'm not surprised, the amount of javascript that must be under the hood... But still its really frustrating to work with at times due to speed. For all the criticism salesforce gets its super fast and reliable and that just counts for so much.

Overall: The product allows you to pull in data from different sources of your company (and combine them) and build visualizations. It also supports custom SQL queries on the data sources. It basically turns them into SQL tables and then lets you query them. They also support excel type features.

The company is definitely early stage and has a bunch of things to iron out but I love the design the vision of the product and think there is huge potential here.

If you are familiar with Salesforce and the Dashboard app, Grow is what that should be.

It supports multiple users and custom permissions for each user. Which is great for sharing the dashboards and reports with Investors / Interested parties without giving them everything.

Awesome BI dashboard for small business

Apr 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, great design, flexible, excellent integrations, fast customer service.

Cons: Doesn't include a few features, like sparklines with hovers for point in time data, that I with it did.

Overall: Grow has designed excellent software that is flexible and easy to use. They seem to plug into almost all of the other tools we want to work with, and when they don't we can work something with a Google sheet or something else. They've got a good API as well. Their service is excellent. Love this company.

Recommendations to other buyers: Our Grow dashboard has been pivotal in giving us realtime data to increase velocity on our Dev team. We put together a bullet graph that had a moving target so that every day the dev team knows if they are behind or ahead of the target. This instant visability, tied into Jira, was a huge motivator and part of the reason we have increased velocity on our Dev team by 3X in the last 6 months. We use it throughout our company for various KPIs.

Dashboard of KPI's that don't suck and at a great value!

Oct 05, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of connecting plug-ins (after minor training), ability to request additional plug ins with fast response, COST... as it is affordable we can actually make this something for our organization to use for ALL of our staff, not just a limited number of users which is HUGE.

Cons: Filtering data is difficult in some cases, i would like the ability to not know SQL to do some of the filtering (although, the Grow staff have always accommodated my shortcomings on this though)

Overall: I have not had technology change how we focus our business operations more than Grow.com has in a very long time! We now have placed TV's, monitors, etc. throughout our building for each department and we can spend our money to reward our staff for meeting metrics rather then an overpriced flashy dashboard that is unnecessary. Thanks!

Recommendations to other buyers: Take a test drive of it, and then dive into it and push it to the limits as that is when i found the real value of this gem of a system.

Capterra loader

Grow gives us exceptional insight to our business data in an automatic, aesthetically pleasing form.

Jan 17, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability for Grow to do data calculations was transformational for us. Our prior dashboard software could only display data exactly as it was fed in, it wasn't able to calculate & manipulate data . Grow's ability to take multiple data sources, do calculations/formulas and then display the result is phenomenal.

Cons: I put three stars for "ease of use" because although Grow is amazingly powerful when it comes to gathering data and manipulating it, building each metric can be challenging.

In my eyes though, ease of use is somewhat of an expected trade-off when you add features, in this case, to gain the amazing data manipulation power Grow offers.

Grow keeps everything in one place

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Grow makes it easy to create the perfect dashboard that can hold all of your KPI's in one place. It is great to be able to quickly glance at your computer and see how the company is doing with all of its separate goals.

Cons: Building the reports can be time consuming, but this is made much less of an issue thanks to their support team and the new tools that they have released recently.

Overall: Everyone in the company can keep track of KPI's much easier. This saves the company money and helps them to perform better.

Grow has been an amazing reporting tool. All of the executives look at the grow reports every day.

Jun 28, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The visualization of the product is amazing. It has a wow factor to it that makes everything you are presenting look so positive. It is really useful to be able to provide daily results to everyone on the team. Makes communicating results more easy

Cons: It is a really great visualization tool but it lakes the ease of use and ability to drill down deeper. Each metric stands alone and it is great for presenting but not necessary for analyzing

Overall: easy to review

Capterra loader

The best tool for our company!

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Grow is easy to use and setup, plus their support is the best. It's been great to visualize the most important metrics that make a difference with our company performance.

Cons: There was some difficulty in building new metrics in the past, bringing different sources together. But they have made huge improvements here.

Overall: Our main goal was to share company metrics with the whole team, not just the top few. We've been able to build some traction in this area.

This software allows our firm to ask the right questions based on real data. Love it!

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We have data living in all sorts of places around the web; from Salesforce to Google Docs, all of our data is at our fingertips. I've created multiple metrics that allows us to ask the right questions about how our firm is growing.

Cons: A lot of their metrics can be built using simple commands they call "transforms" but some of it still requires knowing SQL which can be a bit of a pain if you don't know any.

Amazing tool for combining all of your disparent data sources together into one dashboard

Jul 17, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: It integrates with so many softwares. If my tool is not integrated than I just use google sheets instead. I can always get data into this system and display it how I want.

Cons: I dislike the visualization options. They are pretty basic with locked down functions. It would be great if you could customize the colors on a pie chart, force a max and minimum y axis (example, I have bar graphs with accuracy as a percentage. I cannot have the top of the chart at 100%, its always 115-120%. It doesn't make alot of sense.

Its a young tool, so they are improving it constantly. I have faith this platform will only get better over time. I would def recommend it to anyone, especially on a budget and is more of a DIY BI person.

Capterra loader

Visualization makes a big difference

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy enough for me to pull in my data and transform it in the way that I need to in order to display the metrics that are important. I love the transforms.

Cons: I set things up and then went many months without editing metrics, when I returned it was very different. It is great that it is different because many new functions were added but I think it would be neat if there was some indication of what was new since my last visit.

Overall: It has been great for the company that I work for. Having dynamic, up to date metrics front and center has created excellent motivation.

Has great potential!!

Oct 06, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The integrations and the visualizations

Cons: the slowness of the data refresh, the system appear to only refresh one metric at a time and when you have 50 metrics, that's quite a wait.

Overall: Grow is a fantastic system for showing close-to-real-time data on an organizations key performance metrics. Their support staff is great and very responsive. The key thing for me is integrations, I researched many competitors including NinjaCat, Klipfolio, Domo, Tableau and Acquisio and found that Grow had the most comprehensive list of available integrations at a reasonable price. The only drawback I have found is is that as you expand your library of metrics, the system slows down when refreshing the data. It makes sense that the more data the servers have to keep up with, the longer it will take but I think it's time to upgrade their infrastructure.

Great Value and worth maintaining

Sep 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of links to your data to include, excellent support for adding links they don't show as supported (they contact our software companies and get the needed details to connect), the BEST value in dashboard systems we have seen!

Cons: We have had issues and they were quickly addressed and thus we have no cons at the moment!

Effective and cost friendly for SMB

Oct 01, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Grow has API integrations with several sales, marketing and financial data platforms. The wide range of transforms available makes Grow accessible to a broad spectrum of technical and non-technical users.

Cons: Grow has a somewhat low ceiling in terms of scalability for external client facing reporting but is taking steps to address these challenges

Overall: Grow has been transformative in allowing our organization to provide actionable insights to our external clients and enabled BI as an integral value add-on

Since using Grow, we can't remember how we operated without. Only wish we started using it earlier!

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way we are now able to display and see our company-wide metrics from several data points has been immensely useful in our long-term business planning and in guiding our short-term strategic initiatives. We are now able to organize our data and display it in ways that are effective and easy to understand across the entire staff and we have seen increased motivation and productivity based on the availability of information as a basis for our business decisions.

Cons: There is a learning curve to creating the metrics but the company provides all the resources needed to become proficient in its use quickly.

Excellent Product and Getting Better

Nov 04, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The company seems to use and care for the product they are building and it shows with each update.

Cons: I would like to be able to create a custom grid and have the metrics display in that grid at all screen sizes. Right now it is difficult to re-size metrics to fit properly on the big screen.

Overall: Grow has been great for the office. It is feature rich and is getting better as time progresses. Support usually gets back to me quickly. The UI has gotten significantly better with the newest update. Having metrics to display in the office has increased transparency and sparked competition that wasn't in the office before. The value is by far the best of any company in the field and we look forward to seeing this company succeed.

Capterra loader

Grow is AWESOME

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how we can manipulate data from multiple sources all in one easy to use platform. Allows us to create dashboards that are far stronger than any one platform could provide.

Cons: Sometimes it's difficult to know when to use certain features within the Grow but their reps in the chat box are super responsive so when in doubt I always ask!

Overall: Overall we've been really pleased with our purchase and overall experience with the product and the reps

One Stop BI Solution

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Grow has fantastic support. We always get a fast response when we need something built or have a question about a metric. Additionally, they are constantly improving the platform to make it very easy to use. The metrics look clean and you can pull data from almost limitless sources.

Cons: The 50 metric limit on the basic package. I wish they included 100 metrics at the base price.

Overall: We are seeing data in a clear, user friendly way from multiple sources. It saves us time because instead of logging into Quckbooks, Salesforce, Seller Central, Google Sheets, we can see everything in one place in a format that is easy to view.

Easy To Use, Great Visuals, Tremendous Value

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Grow provides an interface that lets you easily transform and manipulate your data into awesome visuals.

Cons: The older version required more SQL knowledge, but with their new builder it has improved!

Overall: It has been awesome, I would definitely recommend them!

Grow has been a great resource to creating visibility to the entire team on key metrics.

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the value that Grow provides. Visibility at an affordable price is what is so attractive about Grow.

Cons: I would say the learning curve is the only bad thing I've heard about from the team. During the set up process, it seemed to take our team a little longer than anticipated to get up and going.

Overall: Tremendous value for the money

Vendor Response

by Grow.com on July 27, 2018

Thanks for the review, Jeff! We're glad you're having a positive experience with Grow.

Capterra loader

Grow has made a massive difference in how our company tracks key metrics and makes decisions

Jan 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love how customizable it is, and our ability to view sorted groups of data visually in the same window/tab to make super informed decisions. Also love the ability to share access as a communications tool.

Cons: With so much data from so many sources sometimes it takes a bit to get it to feed right, but the customer support has been great.

Overall: Better data analytics, better decision making, better communication.

Great company

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Have enjoyed the interface, ease of implementation and all around experience. Really helps us to put data in one place and make it easy to make adjustments.

Cons: Not really anything. Satisfied. Grow has been super helpful

Grow is the best value in analytics available

Apr 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Cons: Responsive design for iPhone.

Overall: Grow is incredible. We rely on it for our daily operations to measure the effectiveness of our product solutions as well as internal processes. Grow enables decision makers at various levels of responsibility in our company to be predictive for both internal and external forces that affect the bottomline. As a COO, it affords me the ability to establish goals and benchmarks for my leaders to digest and make decisions on without long meetings just to get up to speed on the data. Instead, we now focus on the "why" behind decision points that are supported by the data. I highly recommend Grow and am happy to offer tips to make the most out of its capabilities.

Capterra loader

Love the software.

Oct 12, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ability to bring to light those key analytics that are most important to our business. Great support!

Overall: Allow us to better manage most important parts about our company we need to manager. Simplify and automatically update key metrics.

Capterra loader

Great way to see the data

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to pull reports and make them visual. It's made a difference in how we run the bussiness

Cons: I want to create more reports than I have time to

The BI Solution Every Small Company Needs

Oct 03, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Grow allows me to create the BI metrics I needs to monitor my business's health and the health, growth and successes (or failures) of my sales and marketing initiatives in a way that is easy to understand and intuitive to even the most un-data driven stakeholders.

Cons: Creating the metrics that I need is not always as easy as I would hope. But I believe much of that is on my non-tech savvy. However, the people at Grow are fabulous at helping me create whatever metric I need.

Overall: Grow has enabled me to evaluate various programs within our business and make changes that have had a significant impact on both revenue and our spending. Without Grow, I never would have recognized the issues that needed to be addressed.

An incredible tracking tool at an incredible price

Aug 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: Tons of native integrations. Pretty easy to pick up and use. Pricing beats competitors by a landslide.

Cons: Sometimes it is slow.

Overall: Has given us transparency into every aspect of our business. We have always built metrics ourselves, but Grow has now allowed us to change systems with ease, since Grow acts as our window into any system we decide to use.

Recommendations to other buyers: Some sort of UX improvements on spreadsheet functions would be nice. Having to scroll down the list of functions, while losing focus on the table itself, then scrolling back up to manually type in the function I just read about can be a tad frustrating.

Capterra loader

Grow Dashboard Changed our Business

Sep 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of graphical display from data connections to many web based applications

Cons: It seems expensive, but when you look at the value that is added once you integrate visual data into your organization, it is a game changer.

Overall: Very pleased with Grow. One example was displaying our top 10 AR offenders as well as a 6 month daily trend graph for AR. After implementing and reviewing with our AR team, they attacked the AR and reduced it to our lowest in 24 months. Now we continue to keep it low by seeing a daily reminder of where we are.

Capterra loader

GROW IS AWESOME

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EASE OF USE

COST

FLEXIBILITY

RESPONSE FROM CS TEAM

Cons: ROW LIMITS HAVE CAUSED US SOME ISSUES, BUT GROW IS ALWAYS MAKING IMPROVEMENTS WHEN WE SUGGEST THEM.

Best software product ever bought, it saves money by buying

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All in one, everybody loves this and you can see the whole puzzle for your business, from leads, sales, finance, operations and management. What is not to love Grow your Company

Cons: Maybe the support team should be more customer oriented, and allow some mistakes from the customer point of view,

Grow Usability Review

Oct 05, 2016
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Its reporting when it works

Cons: Connection with QB desktop

Overall: In my situation, predominately by the integration of QB Desktop, Grow has been very disappointing. I have to manually pull the data, which defeats the whole purpose of Grow, Everytime Grow syncs it shuts down QB and keeps me from doing other things including anything else on my computer. And the data I need is typically not available. It has been frustrating since the first day. I would like to use it and do like the output when it is updated but it takes me longer to keep it updated then it is worth.

Recommendations to other buyers: It needs to be fixed to work.

Great way to visualize your KPIs and Amazing Support

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: The main business problem Grow solves for us is visibility into all areas of the business. When everyone understands how their counterparts are performing, we all can work together and unify our efforts.

Pros: Grow makes it easy to put together information from every part of the business onto one page. They also make things like sales dashboards very easy to do. I haven't found a data source that Grow doesn't support. My CSM has been extremely helpful and responsive.

Cons: When we started using Grow over a year ago there were some minor frustrations with scrolling and general navigation. These have been resolved. For the basics needs to which we put Grow, I have no "dislikes."

Grow - Carve Consulting

Sep 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to clearly show information in a way that demonstrates the value of our activity, as well as shows where the pressure points are for our clients.

Cons: Occasionally there is a slight adjustment from some APIs that shifts the business intelligence and requires more maintenance than we would like.

Overall: Great support from the team, added real value to the clients, added real value to the team. Would highly recommend it to collaborators and clients alike.

Capterra loader

Well supported BI platform that allows easy creation of dashboards to measure many KPI's

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Ease of connecting other SaaS platforms to bring data into Grow and how you can then configure the data for the outputs you require.

Support from Grow has been fantastic.

Overall: Improved reporting, real time data across many data channels, improved client awareness and satisfaction.

Grow is an easy way to set up metric tracking for your business.

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We keep televisions on the wall with all of our main metrics. The setup is tedious but it really helps the business to see what's going on in real-time

Cons: I was forced to learn some basic sql commands to get it to run how I wanted.

Great customer service, awesome program to see all our metrics.

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Love how this program looks and appears. It is also great to be able to have different dashboards for each branch within our organization.

Integrations

Visuals of metrics

Mobile App

Cons: A little sluggish when building the metric at times. But a few of our metrics do include 4 - 5 connectors and multiple spreadsheets.

Overall: We were able to see all out metrics in one dashboard very quickly and easy!

Grow.com helped us become profitable

Jun 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After I rough start, we wanted to understand what we were doing wrong. So did an audit and find that sales and lead management was not in our industry standards. We took to resolve the problem so hired more people, improved pitch and implemented a new lead strategy. Nothing really worked as expected, the numbers were still very low.

Then we got to know what grow.com did and helped us see the whole puzzle and realised that the mistakes we made were in branding and marketing, attracting the wrong target public and confusing with another competitor. After this we are profitable at last.

Cons: From our experience grow.com was great, being able to analyze everything and have data on absolutely everything.

Grow Great for BI

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use for sql masters or for those that don't know sql. Plus the team is always responsive and ready to help!

Cons: I feel like there could be more filtering options or more customization available

Grow Dashboards

May 15, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Grow is easy to use and has a very pretty UI. I think the product is sufficient for most business needs.

Cons: As a Hubspot shop we don't love the integration there. It's weird because Hubspot is an investor in Grow.

Capterra loader

Saves Time and Resources

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software has helped our company reduce the amount of resource-hours it takes to build reports on a weekly or monthly basis. It allows us to pull data from multiple sources and generate reports that auto-update and are more accurate than relying on a person to interpret the data correctly. It has allowed us to be able to focus on other important items that will grow the business rather than spend time pulling data into numerous reports.

Cons: Some of the APIs for certain platforms don't provide the data you are looking for.

Overall: It has been great so far and we have only been using it for a couple of weeks. Customer support has been great. They are always willing to help you figure out how to build the metric you have in mind.

A really powerful tool that has allowed us to leverage all our information in one easy dashboard!

Apr 03, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Love the ability to compare a group of values from two completely unrelated systems. For us, it was huge being able to see goals side by side with real-time numbers from Salesforce.

Cons: Sometimes figuring something out on your own can be tricky because of how technical the system is but luckily our account rep is always available to answer questions.

So far it has been wonderful using Grow. We have solved many reporting issues thanks to it!

Jun 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease with which direct integrations are made, and also the wide variety of third party providers with which Grow integrates directly. I also appreciate very much the frequency with which it allows us to refresh metrics.

Cons: I believe that the things that I like the most is the flexibility to modify graphs, fonts, font sizes, axes limits, and overall metric visualization. I think that Grow is a little plug-and-play in that sense but a bit more of freedom to modify metric visualization would be great.

Overall: We solved many of the problems that arose from a lack of real-time, cross-channel reporting tool. Plus the fact that Grow enabled us to unify all of our channels under easy-to-visualize metrics, really saved us a lot of time in reporting.

Capterra loader

Looking to centralize your sales and marketing dashboards? Look no further.

Dec 19, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can use it. They've taken a complicated problem and made it simple enough for non-technical people to use and setup. I've now got a central place to go check all of my different ad campaigns from every channel, tied to the revenue that we capture in our database. It's truly magical.

They offer a 1 month free trial and require you to meet with a data consultant 1x a week so you can onboard with ease. More companies should be doing this - I bet it converts like a boss!

Cons: Really reaching here - would love some color scale conditional formatting so I can quickly see the good/bad/ugly of cpcs or ctrs.

Overall: Visualization into our ROAS, and one central place for all of this data to live.

Solid white-label dashboard solution for marketing analytics

Feb 07, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Affordable white-label offering that can be fully-configured for my customers and become a revenue driver for my company

Cons: There's a bit of a learning curve at the beginning. Leveraging Grow's onboarding is highly recommended. I've also found that SQL is often needed to build queries, so some knowledge of SQL is helpful.

Awesome data visualization tool

Jul 02, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Great for companies that have a smaller amount of data or need to aggregate some of their performance from different sources. Great visualizations

Cons: Definitely doesn't have all the bells and whistles of the bigger platforms out there and it depends on the amount of data you have if you will like it or not

Capterra loader

Great, Powerful Platform

Sep 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely flexible and powerful. Connects to most platforms we use, also allows for configuration to our cloud platform.

Cons: While most reports are easy to develop, others can be a little more complex. Overall easy to use.

Overall: Overall our interaction has been great, from on boarding to use they have been willing to help.

Capterra loader

Grow Rocks

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Helps our clients gain insight into their marketing and business to help us leverage their data to take their marketing to the next level.

Cons: wish I could do dynamic date ranges on metrics.

Overall: Grow is awesome and super friendly and knowledgeable and whenever I have a question they always find the answer quickly!

Grow is an amazing tool that'll get your entire team excited about your company's metrics.

Jun 20, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: You can really connect it to most software and get most numbers that you want. Their customer support is amazing. They jump in and do a lot with you.

Cons: It's not the easiest to use once you want anything more elaborate than basic metrics. But that's the tradeoff you make for the immense flexibility.

User-friendly tool

Oct 01, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This tool has expanded our decision-making capabilities in our small company in ways we could not have envisioned a year ago.

Cons: Some data integrations (namely Asana) don't play very nice so workarounds are needed. There is also a lack of transparency for stored data to verify it is still updating--this has led to decisions being made prematurely.

Overall: Grow is a great tool to allow us to have real-time data shared with our clients. This has reduced overhead and automated several reports we used to have to do by hand.

We've loved using Grow @ Able

Oct 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Easy to use. Tons of great ways to pull in data.

Cons: Have experienced moments of really slow performance.

Overall: Our data team has really done a great job of leveraging Grow to be a transparent way to communicate with our stakeholders. We share Grow with all of our investors and employees. Very helpful to have everyone on the same page.

Helping us Grow!

Apr 14, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simplistic way it can be organized and viewed, while still being able to give us all the information we need without having to build anything beyond our Excel sheets or take the information from our existing internal platforms.

Cons: I wish some of the font could be changed as far as size and colors to have it be more of an aesthetically inviting display.

Overall: I have had limited experience with Grow, but all that I've had has been great! Customer support representatives are very responsive and show me tips along the way, so I may make minor changes myself if it is pressing. The responses are quick, professional, and the open-dialogue is much obliged as well.

Recommendations to other buyers: Great customer service!

Fantastic tool to help you trust your data!

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how GROW allows me to pull together all my primary data sources into a single place. It helps my organization make real-time, data-driven decisions.

Cons: I don't have any major problems with GROW. All of my issues are likely user error.

A BI solution that doesn't require a developer to understand

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked that I could teach it to my self and create what I needed to without the need to hire a developer. I've used other BI platforms, and yes they might have been more powerful, but I had to hire a developer to do what I needed to.

For a business that needs to keep track of key sales metrics and employee metrics. Grow is perfect.

Cons: It took some time to get a handle on the spreadsheet functions. It works almost like Excel and Google sheets but not exactly. Some of the common formula commands are tweaked slightly and I had to train my self to use the Grow formula commands.

Great experience!

May 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Wide array of possibilities! I really like how we can put together almost anything we can think of. It's a very helpful tool.

Cons: Sometimes difficult to show graphically the specific things you want to see. There are a lot of things that the site is capable of-having some guidance on popular types of things we may want to track would be helpful.

Vendor Response

by Grow.com on May 31, 2018

Andy,

We love having you as a customer and we're glad you're enjoying the product! Thanks for the review.

We are always working on providing guidance for metrics you should build. Try checking out our webinars at www.grow.com/webinars and blog at blog.grow.com for ideas on what to track. Hope that helps!

Grow Team

We Say "Grow It"

Apr 14, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Cons: Trash in trash out. Working on your business not in your business. This isn't a negative on Grow as much as the user. You have to learn the system, collect data, and accept the results. Grow pairs well with a strategic plan, but you have to start with a strategic plan.

Overall: Everyone uses the moniker "Google It"; our team says "Grow It". Grow software has completely shifted how we see our business. If we can't take a KPI and "Grow It" we will not use it. My only warning is once you start you can't stop! The business intelligence and strategic guidance we've acquired from converting our non-human spreadsheets to visually stimulating Grow metrics is unparalleled. If you're on the fence... go for it.

Lovin It!

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Many needed integrations. Requiring more text makes me write something stupid like this.

Cons: Need the rest of the social media, more options (comments). Requiring more text makes me write something stupid like this.

Overall: Been pretty fantastic.

Orgainzed Data with clear visual aids

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I review this program on a weekly basis to see how our company is doing with it's numbers. It shows a clear picture if we need to pick up the pace or if we are doing just fine. I like the graphics that are in sync with our numbers.

Cons: Sometimes, the graph didn't match our actual data, but it was a tiny difference. With customer support we were able to figure it out. Thanks Grow!

Easy, attractive, great support

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is really easy to use but doesn't lack features and capabilities. I am able to combine reports, design them, and show really any data I could possibly need.

Cons: Sometimes data moves around so I have to manually select the correct columns to report but the support for this issue was instant and has been solved.

Overall: Support is absolutely wonderful! I can't rave about it enough. I was able to set up dashboards without any onboarding which was great. The amount of integrations available is really outstanding because we use so many platforms that it's nice to not fuss with requesting features.

Capterra loader

Excellent experience. At the beginning is not that easy but with practice the app become more easy.

Oct 18, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The source´s list that we can connect with the app. And the availability of customize the metrics.

Excellent customer service. Have a group of professionals with the interest to help us in any problem that we can find. At this time, Grow is helping us with marketing, operating and financial information.

Cons: The limits of the plans with the metrics Maybe add more metrics. That would be fantastic. And some features that we would like the app have, like date range on every dashboard. Better performance with the filter and drill.

Great Product! Amazing Transparency into my department

Oct 05, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Powerful, super customizable, and great UI.

Cons: There's a bit of a learning curve with setting up reports but overall it's not too difficult.

Overall: Grow is great for really capturing all we are doing in our marketing department in a quick snapshot. At a quick glance, I see data that provides insights for improvements. I love the goal feature too as is provides a target for my whole team. It's also great to have the thought, "I wish I had ____ report" and then be able to quickly make it in Grow.

Recommendations to other buyers: The software pays for itself in terms of the visibility and insights it provides. A worthwhile investment for anyone looking to grow your business.

Excellent Business Intelligence Tool

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean look and feel. Seamless integration with a wide range of data sources.

Cons: Some of the functionality could be improved, particularly when it comes to different charting options.

Overall: Grow is an excellent addition to our existing suite of insight and business intelligence tools. We now have real-time dashboards displaying key performance indicators in the office. This has helped to drive action and free up time that was previously spent on analysing this information manually. The Grow team have been excellent in supporting us during the initial setup period and roll-out.

We use it with google sheets and our crm

Sep 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We use it to import data from google sheets and our CRM called JobNimbus. I love the fact that we can take the data break it apart and then strength back together to gather a series of data points for just about any type of report that is needed.

Cons: It takes some time to understand how to filter and sort the data but once you have it understood it's easy to change and manipulate.

Overall: My overall experience has been really good. I have already recommended the software to one another contractor

We love using Grow.

Aug 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use.

Cons: I don't have anything bad to say about grow.com

Overall: We have used grow for about 6 months now. We really like the platform and the company. They are very easy to work with.

Great Program for Our Growing Company

Oct 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: software integration

Cons: metric loading time

Overall: Grow has been a vital tool for our rapidly growing company. We use grow for everything from internal metrics to board decks!

Grow is great

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their customer service is professional and friendly

Cons: There is nothing that I dislike about this product

A fantastic product

Oct 05, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Price is great for the results we get, customer service is phenomenal, love black mode.

Cons: I wish we had more control over the placement, size and color of the metrics values.

Overall: We have set up our grow metrics and put them on tv's all over our office. I love to see my employees come to work and see where they are on the leaderboard. It has increased productivity more than I hoped.

Recommendations to other buyers: I seem to have trouble when I am selecting data when it is more than one cell, it often freezes (selects less cells than desired) if I go out side of the cell line as I'm scrolling over.

Great product

Oct 11, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Once set up, it's low maintenance. Looks fantastic.

Cons: It takes a while to learn. Still has a few bugs. Doesn't work with Fishbowl (inventory software). No native app is also a bummer.

Overall: The grow team are so easy to work with. They always resolve any concerns we have. This product has taken our business to the next level. We now have real-time numbers at our finger tips and can make up to the second decisions.

Recommendations to other buyers: It's doesn't do a good job automatically adjusting to different screen sizes. It's a lot of work constantly adjusting the size of each metric.

Capterra loader

Great til it get slow

Oct 12, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, easy to administrate, great characteristics. Customer support lovely and great interest in costumer experience

Cons: Sometimes, the page is very, very, very, very slow. This is frustrating and get my team mad. For me this is the most important to improve

Overall: Information to take decisions

A little difficult to use, but useful.

Mar 30, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The graphics come out very nice, and the dashboard reports are beautiful. It was easy to use and figure out.

Cons: I had a hard time figuring out how to get our sales were performing across all products for one year; and in order to get the charts to display it correctly, I spent a lot of time reorganizing the spreadsheet I uploaded into Grow to get it to show. It was cumbersome, and it meant that for every visualization, I would have to upload a different spreadsheet.

Sined up and paid 6 weeks ago, I gave them specifically what we need, gave them access to all of ouo

Jul 26, 2018
3/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: While they might have built a good product and with the right support it would be worth it, being able to have your data the way you need it.....

Cons: We paid almost weeks ago, I gave them specifically what we need, gave them access to all of our data and they still didn't start with the on boarding process. They're support and response rate is terrible.

I've reached out to the CEO of the company and got no response.

Capterra loader

My review

Oct 22, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: You can show dashboards with different users.

Cons: In some ways hard to use and to fund tutorials or how to posts quite hard. As requirement is for more complex dashboard we need to play and go long way to get a result we want. One of benefits which would be for me an easy dashboard to compare two different sites for performance.

Overall: Showing basic metrics and performance for business. Works good. In some cases we would need more complex dashboards.

Easy to use once you're at cruising altitutes

Feb 06, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The program holds your hand through SQL with easy buttons so you can basically program SQL without having to know any. Once you get up to speed with it, it's very easy to use and things generally run smoothly.

Cons: We ran into some hiccups getting started due to the way our electronic health record released data to Grow. They initially were not able to pull future data which they are currently working on fixing.

Grow Support

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They done a fantastic job of take a lot of the SQL programming out for those of us end users that are not from the IT or Analyst realm.

Cons: Good question, I've only used for the past 6 weeks and haven't found anything I don't like. It's just a matter of digging and using the application to learn.

Overall: I've had nothing but positive experiences working with everyone at Grow, they are very responsive, supportive, and flexible to meet my needs.

Great looking, intuitive dashboard reports and business analytics

Mar 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The compiling of all company data into the easy to read/view dashboard. The analytics we were able to obtain gave us insight into things we wouldn't have tracked prior to using Grow

Cons: Don't like that it's strictly for business and enterprise clients and they don't offer a paired-down version for individual consumers or entrepreneurs, etc.

Overall: Data insight, analytics, the ability to display business metrics visually!

A very "all-in-one" experience

Jun 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: My favorite thing about this software is that it integrates a lot of other data from different kind of applications. Some of my favorites are Google analytics and Trello. It also has unlimited users which is nice when your company is continuously growing.

Cons: The demo which they provide does not really allow you to see many of my favorite functions of the software but once again it is just a demo.

Ambassador Dashboard

Oct 11, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Visibility of where the company is. Clean charts. Customization.

Cons: programming the charts can be difficult but the support from Grow negates this.

Overall: A huge thank you for all the help in setting up our dashboards. Ambassador owns 4 companies in another State. We needed a way to see, real time, what the stats were, Grow provided the perfect solution. I cannot speak highly enough of Brad Orman, he was a "Super Star" in helping to set up the dashboards.

Recommendations to other buyers: a great tool that we use everyday.

Great platform for getting everything at your finger tips.

Aug 23, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean, auto generating graphs and data, great support, and a world class look and feel.

Cons: There is a little bit of a learning curve to creating your own data sets.

Overall: The Grow staff do anything that they can in order to make sure that I have the information that I need at my finger tips. They have even worked with other software vendors to come up with custom solutions.

Recommendations to other buyers: They make a video series that makes data setup easier, but just plan on taking a week to adjust to the platform.

Grow BI Shares Those Hidden Insights You Business NEEDS!

Oct 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Once we started using Grow BI it became clear to us how much we've been missing! Those micro detailed BI analytics were once just a dream and now with Grow we've been able to GROW!

Cons: With so many different analytics it can be overwhelming at first. If you take the time to really learn all the different angles Grow has to offer you can really find the BI hacks for Growth!

Grow is awesome, both as a platform and company.

Jun 19, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support, flexibility, integrations with other APIs. Ability to script in SQL as well as have spreadsheet functions available.

Cons: Some APIs are more developed than others. For instance, the Twitter Ads API could use a bit more automation, so that I don't have to manually select the relevant campaigns each month. Ideally, there's be a way to automate this for a given month.

Grow.com

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Grow is awesome at helping you manipulate and view data. It has lot's of awesome features included to allow someone to start building a dashboard with little experience, but the ability to dig deeper with SQL interface.

Cons: Grow is improving so there will be some changes occasionally. For example, some buttons may not be where you remember them being.

Great new platform

Oct 17, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great Versatility and ability to build metrics on your own with a little knowledge. Customer support team is AMAZING! Very calm and follow through is awesome. Brad is Great

Cons: Refresh speeds lag at times.

Overall: Support staff is amazing. Platform is coming along nicely. Need to improve speed when editing. I wish I could edit metrics from a mobile device like IOS.

Recommendations to other buyers: It is a great emerging platform. Keep doing what your doing!

Cornerstone of My Businesses

Aug 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface is robust enough to dive deep but also easy to manipulate.

Cons: I'm racking my brain and if I had to be picky I'd say the date range customization without the need for SQLite use would be a good addition.

Overall: The team at Grow.com is phenomenal. Very responsive and eager to help however they can. The one challenge I had they owned up, communicated daily, fixed the bug and gave me a free month. Classy bunch of professional.

Solid Product if you can warehouse your own data.

Oct 05, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great user interface

Cons: A little slow. Would be nice to be able to manipulate the look and feel for your own brand. It's also a little diffucult to combine reports in the "spreadsheet functions"

Overall: So far so good with Grow. Their customer service is spectacular and the product is always getting better. You can dashboard pretty much anything if your data is clean and you can write sql. They are consistently adding new features too.

Capterra loader

There's no metric that can't be done-the only limit is your imagination. Great product- Next Level!

Jul 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A common area where ALL employees can see metrics and hold the company accountable. Multiple platforms brought together to one place. I check all of my metrics daily.

Cons: Sometimes with big data it can take a little extra time to load, which makes sense. Otherwise it's an amazing product in every way.

Overall: Better understanding of my business!

Fast and informed decission making

Jun 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I always wanted to see the whole picture, crystal clear and without any missing pieces. Grow helped us to better understand the market, trends and to be more productive in our case, lighting fixtures. Thank you

Cons: Depending on the device, the dashboard can get stuck for acouple of seconds, that is all I would fix at it.

It's been great so far, haven't had a chance to REALLY dig in, but as time allows, I will.

Nov 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The SQL shell, there's already a great selection of connections. I've described it to Analyst friends as a solid Tableau competitor that's hosted on a platform and ready for you to rock.

It really ticks the boxes for organizations that have people that like to dig in and make the data - and it has dynamic potential for delivery on any scale. For Dr. Martens, it's BI related and for the execs to make a quick visual glance rather than interpret an excel spreadsheet. The easy manipulation of date ranges for users is helpful.

Cons: Does not have a Magento 2 connector! No one is really using it's predecessor anymore, it would be AMAZING to have this option.

Powerful data visualisation tool

Apr 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Customisation of dashboard to fit many use cases; number of integrations with leading platforms; data specialist support to help with onboarding; cost

Cons: Wish it could have a word cloud feature like similar BI systems; they need more details UK / Europe maps following their push into the market (we are a UK customer).

amazing

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: great product and very useful to utilize

Cons: there are actually no issues with this software at all

Overall: amazing

Grow Experience

Nov 04, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Works every day and we never have an issue.

Cons: Price seem pretty steep. Even taking into account the great product and service.

Overall: Grow is a company with an excellent product and even better customer service. The monthly price of $500 clearly covers the product and service. Even with a great experience, I find myself wondering if still too expensive.

Recommendations to other buyers: Nothing I can think of now.

Customized metrics are a beautiful thing

Oct 05, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: Customization, full ability to filter data how you like

Cons: Price is quite high for a small business, but worth it if the data is important to you.

Overall: I use Grow because they allow me to customize data visualizations like very few other apps can. Examples include jobs in my project management management system over 60 days overdue, projected recurring revenue in Xero, closed vs. won leads and outstanding jobs by manager.

Very helpful customer service, love the individual approach (that's missing in a lot of scaling startups these days).

Recommendations to other buyers: Use their customer support, top-notch.

Grow is a great company easy to work with.

Apr 19, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The data visualizations are great and the company is great to work with. They constantly are updating and improving the service. Fantastic data connectors.

Cons: Price is high but expected. Overall not many cons. Occasional glitches and down time can be frustrating.

Grow is a fantastic and brilliant product.

Oct 15, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Grow is a really an amazing and fantastic software where employees can see their positions on the leaderboard.

It helps to increase the productivity of the company more than one can hope. Grow really helps to grow.

The price is great for the results we get, customer service is good. Its a superb deal.

Cons: I wish i had more control over the placement, size anf color of the metrics values. But not a big issue. Price wise its great and i will happily recommend this software.

Overall: My overall experience has been more than i expected initially. It was a fantastic experience i would say and i am ready to recommend this to companies.

Capterra loader

Grow.com promise the earth , take your money, and deliver zero - WorseCompany

Oct 25, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing at all. This company is run by sharks who do not deliver what they promise and then keep your money refusing to budge. The best thing I like about Grow.com is that I did find a company that could do what they promised - and although I wasted my money that Grow.com refused to refund I did get the metrics I needed elsewhere.

Cons: Everything. They are dishonest, make false promises, don't do what they say they will do, and despite video footage of them saying they can do something - they refuse to refund when they don't deliver. Save your money, use a different service.

Overall: Worse experience with a SAAS company in 24 years of working online!!!

Fantastic Dashboards - easy to integrate data warehouse

Apr 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: A product that meets most of our business analytics and reporting needs without the need of it staff and developers.

Cons: It does not give the capability to customize all ins and outs, while some of the filters and charts may become really difficult to be built

Unbelievable group of individuals.

Aug 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of Use

Fantastic Customer Support

Platform Flexibility

Cons: That I did not discover it sooner.

Overall: I cannot even begin to explain how happy I am with the decision to go with Grow.com. It has been a pleasure dealing with everyone there. Although we are just starting out, I am excited to see where this relationship can "grow" to.