Who Uses This Software?

Perfect for multi-restaurant or multi-vendor delivery teams. Gives you all the tools you need to manage vendors, drivers and deliveries


Average Ratings

8 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.10/month
    See pricing details
  • Pricing Details
    Pay as you go, from only 8 cents per job
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • WeBringg
  • www.fleeteng.com.au/spatula
  • Founded 2013
  • Australia

About WeDispatch

WeDispatch makes it easy to manage on demand deliveries for restaurant chains and 3rd party delivery teams. Automatically offer jobs to drivers and engage with customers like never before. Send live driver tracking to the customer via SMS that links to pages with customised branding campaigns that connect your brand with your customers right when they are focused on your service. World class delivery tech for peanuts.


WeDispatch Features

  • Delivery Tracking
  • Dispatch Management
  • For Restaurants
  • Gift Card Management
  • Menu Management
  • Online Ordering
  • Order Management
  • Routing
  • Sales Trend Analysis
  • Supports Loyalty Program

WeDispatch Reviews Recently Reviewed!


Spatula or we bringg rocks

Sep 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This is an up and coming dispatching software app that has been on point so far. They are willing to adapt and change everything according to our needs. Every single issue we have had has been addressed immediately and promptly by one of the most responsive and timely representatives we have ever touched base with. the main guy we talk to, always responds to us right away even though we are in different countries. With the utmost respect and importance, he is very attentive, and in tune with our needs and our concerns. We have touched base with many, many, many competitors and Spatula by far, has exceeded any and all expectations. I would recommend this company to anyone out there trying to expand and simplify their delivery service. If I could give more than five stars for a single representative, I would do so solely based on my experience with the customer representative.

Cons: There is quite a few tweaks that I would make to this software such as adding a more intuitive restaurant interface. Such as the restaurant or vendor page having the ability to contain a solid history of orders entered as well as times they were entered. This allows a restaurant to hold accountable their staff for their inadequacies. Also I would like to suggest adding a cap to the amount of deliveries a driver can take whether it be Grubhub or restaurant entered job. As of right now the dispatchers that have been set forward only allow for the Grubhub or internet entered orders to follow the dispatching rules.

Overall: My overall experience with spatula has been fantastic! It started out small, with a lot of concerns. But if I have not said it before which I have, we have had one of the greatest experiences ever due the to the fact that we have had one of the most attentive representatives from the company. Every and any concern has always been addressed immediately and they have always come up with a viable solution never more than a 12 hour time period. I would recommend this company to anyone trying to succeed in any type of delivery service.

Exceeds expextations, simple integration, fantastic support. Spatula has revolutionised my business

Jun 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple, effective, does exactly what I need, dirt cheap.

I use spatula as a dispatch tool for my charter driver team but it doubles as a platform to give my drivers the ability to process contactless payments and for me to get live tracking and event notification. My customers love how easy it is for them to see the drivers on approach and it always exceeds their Expectation of a small business.

Overall: Streamlined all facets of our business, improved driver management, improved accounting, saved hours of administrative time and double entry

Very positive. Spatula makes my life much easier.

Sep 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Spatula is very straightforward and simple to use, while also having the option to expand into more complicated functions if you so desire. Very efficient for the cost, and superb tech support.

Cons: I Have encountered glitches in the past that have effected my business, however they are usually patched quickly by the Spatula Team.

Spatula is an amazing software with a dedicated team supporting it.

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The live ordering tracking and branding are my two favorite features. This allows me to keep my customers up to date about their order and promote my brand.

Overall: I have opened a whole new revenue stream for my business, without this software I would still be limited in my ability to service certain clients. Spatula came through big time!

Awesome System

Apr 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The one click to let clients know of the delivery

Cons: The lack to customise SMS messages to the clients

Overall: I use Spatula for our deliveries and pick ups and find that the service is top notch! We are able to organise our routes better and more efficiently. We are able to arrange with our drivers a more accurate timing on delivery to the clients and the clients are up to date on any delivery time frame.

Recommendations to other buyers: not at this time

Vendor Response

by WeBringg on April 22, 2017

Thanks Jesse! Really happy we could help you guys out. You can set the wording of the SMS that gets sent automatically on your branding page, or if you want to send custom wording you can do that directly through the app by clicking on the Job Contact phone number, or if you want to include a link by clicking the + button and selecting link Hope that makes sense, and thanks again for the great review!

Easy to pickup and run with, was easy to train staff and incorporate into our systems

Oct 22, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We had been looking for a while and despite our best efforts we were not able to find dispatch software that was capable of meeting our requirement. We didn't want to go down the path of getting our own software developed but it was looking like the only option. Then we found Spatula, once we had signed up for the trial and had a look through the system it became very obvious our search was over. We found the software to be intuitive, easy to learn and very easy to integrate.

Hungry anyone?

Feb 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Spatula is a simple and wonderfully priced software that helps dispatch drivers for all food delivery services. Love this

Love this

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Love this software, so easy to use and I also love being able to track my food and see when it is coming.