# Funraise Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Funraise Software - reviews, pricing plans, popular comparisons to other Donation Management products and more. Source: https://www.capterra.com/p/154623/Funraise/ --- # Funraise Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Funraise ## What is Funraise? Transform your website into a fundraising experience with customizable online donation forms. The best nonprofit donation software starts with smart donation forms. Key features include: Branded Donation Forms Easily customize donation buttons and donation forms with your logo, colors, and strategy to build exceptional donor experiences. Mobile Donations Fire up donations on-the-go with mobile-ready donation forms, making donating on your website easy to do from anywhere. Popup Donation Forms Improve online donation performance by adding popup donation forms, allowing donors to give without leaving your site. More Payment Options Increase donation conversion rates with more payment methods: card, ACH, PayPal, Venmo, Apple Pay, crypto, stock donations, and more. ## What is Funraise used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 119 user reviews Reviews sentiment Positive 91% Neutral 5% Negative 4% Starting price $99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Nonprofit / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Funraise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://funraise.org&name=Funraise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Funraise 4.5 (119) VS. [4.5 (1,459)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $99 Flat Rate, Per Year Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (119) Ease Of Use 4.3 (1,458) Value For Money 4.5 (108) Value For Money 4.5 (1,194) Customer Service 4.8 (117) Customer Service 4.8 (1,357) ## Funraise alternatives [4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Donorbox](https://www.capterra.com/p/156860/Donorbox/) [4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/154623/Funraise/alternatives/) ## FAQs about Funraise Overview ### What problems does Funraise solve? Funraise solves scattered fundraising workflows, clunky donation experiences, and manual donor follow-up by centralizing donation forms, recurring giving, peer-to-peer campaigns, reporting, receipts, and donor records. Nonprofit development teams, fundraisers, and small organizations benefit most by launching campaigns faster, tracking donor relationships clearly, and reducing spreadsheet-driven admin work. Answer based on 109 reviews Overview ### Which roles and teams benefit most from Funraise? Funraise is most used by nonprofit executives, development teams, and operations leaders who manage fundraising performance, donor relationships, and campaign execution. Executive directors and CEOs rely on it for visibility into revenue and reporting, while development staff handle donations, donor stewardship, and outreach, and operations or marketing teams support database management and campaign coordination. Answer based on 117 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Funraise built for? Funraise is built primarily for small nonprofits, with 91% of reviewers from small businesses and 66% from non-profit organization management. It also serves midsize and enterprise organizations at 6% and 3%, with additional use in education management at 4% and philanthropy at 3%. Answer based on 119 reviews Features and Usability ### What are the key features of Funraise? Funraise includes core fundraising features like donor management, online giving forms, recurring giving, campaign management, and reporting dashboards. Differentiating features include peer-to-peer fundraising pages, website-embedded donation forms, preset donor email automation, and integrations with Salesforce, Mailchimp, QuickBooks, and Stripe for nonprofit workflows. Answer based on 73 reviews Pricing ### How much does it cost and what fees or limitations are included? Funraise offers a free version with no subscription cost, plus a Premium plan starting at $99/month. Premium includes migration and implementation services. Reviewers often call it affordable and budget-friendly, but some cite platform fees, paid add-ons like email, and costs that can feel hard to justify for smaller nonprofits. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does Funraise integrate with? Funraise integrates with over 20 third-party tools and platforms across payments, fundraising, marketing, CRM, and accounting. Key integrations include PayPal, PayPal Enterprise Payments, Stripe, Apple Pay, BitPay, Mailchimp, Constant Contact, Klaviyo, Salesforce Sales Cloud, QuickBooks Online, QuickBooks Online Advanced, Blackbaud Raiser's Edge NXT, Shopify, Meta for Business, Facebook Plug-In, Instagram, Google Maps, FullContact, Springboard, and Streamlabs. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Funraise offer? Funraise provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does Funraise offer, and how do users rate the experience? Funraise offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, helpful, and hands-on, with responsive reps, useful articles, and live guidance during onboarding and troubleshooting. Some report glitches, uneven account handoffs, and occasional delays on complex or account-related issues. Answer based on 74 reviews Donor management and donations ### How well does Funraise handle donor management and donations? Funraise handles donor management and online donations well for many nonprofits, especially small teams that need one central system. It combines donor records, giving forms, recurring gifts, receipts, and campaign tracking in one place. Some organizations note a learning curve, duplicate record issues, and limits around donor self-service or complex household giving. Answer based on 71 reviews ## Features AI summary Based on 2,945 Donation Management reviews Capterra reviewers point to these as the top priorities when choosing donation management software: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) Funraise supports all three features buyers rate most highly: **Donation Tracking**, **Online Giving**, and **Contact Management**. Together, these capabilities help organizations record and monitor donations, collect contributions through digital channels, and maintain accurate supporter records, allowing teams to manage fundraising activity more efficiently and build stronger donor relationships. Donation Tracking 4.4 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Online Giving 4.7 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Outlet for members and visitors to submit donations electronically Contact Management 4.3 (49) 83.67% of 49 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Payment Processing 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Donor Management 4.3 (25) 88.00% of 25 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronic Payments 4.5 (32) 93.75% of 32 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Funraise 81 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Allows businesses to create and manage auctions. Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Group campaigns by project, client, or campaign for better management. Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Review data from past periods to reveal recurring tendencies Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Add, store and access information pertaining to members Database of members to track personal information of individuals and families Access software remotely via mobile devices Access the system via a mobile application Ability to make a donation from a mobile device/app Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Manage volunteer information and direct volunteer resources Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.2 (119) 4.2 Based on 119 reviews ## Pricing Value for money 4.5 (108) Free Version Free $0.00 It includes: - Donation Forms - Donation Pages - Recurring Giving - Fundraising Websites - Events & Ticketing - Donor CRM - Donation Tasks - Integrations Premium $99.00 Flat Rate,Per Month It includes: - Donation Forms - Donation Pages - Recurring Giving - Fundraising Websites - Events & Ticketing - Peer-to-Peer Fundraising - Donation Tasks - Integrations - Donor CRM - Auctions - Wealth Screening - Reports & Dashboards - Email Messaging - SMS Messaging - Text-to-Give - Subaccounts - Implementation Services - Migration Services Value for money 4.5 (108) 4.5 Based on 108 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (117) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (117) 4.8 Based on 117 reviews ## User reviews Overall rating 4.5 Based on 119 reviews Filter by rating 5(77) 4(31) 3(6) 2(1) 1(4) Mentioned topic Sorted by most recent ES Emily S. Associate Director of Development Non-Profit Organization Management ### "Nine Years with an Amazing Fundraising Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 We've used Funraise for 9 years now, and overall have loved our experience. Funraise is an essential platform in our fundraising process. Pros Funraise has streamlined our donor management process, allowing all our donations from various sources to be funneled to the same place - from donations through our website forms, to checks in the mail, to merchandise purchases on card swipers at events. The platform is so easy to use, and we are able to quickly find donor information and pull reports on giving and campaigns. We have a large monthly donor base, and Funraise's functionality and security for recurring donations has supported this aspect of our fundraising so well. It integrates smoothly with many of the other digital platforms we use. Funraise customer support is also great - I know that if I am having trouble with something, I will be able to get help from a real person quickly. Cons Funraise is not as customizable - you can't add your own data fields to track information outside of what Funraise has built in. Switched from [Paya](https://www.capterra.com/p/251803/Paya/) The current platform we were using was not easy to use and we had to manually enter all the donations into Saleforce, whereas Funraise had the Salesforce integration and so many other features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AE Asata E. Associate Director Non-Profit Organization Management ### "I think it's been a great tool so far!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 10, 2026 Pros I think it's a very user friendly platform and the onboarding team helped to make implementation a breeze for our team. Cons I think there are still some features like events and dynamic monthly giving forms. It would also be great to be able to easily host event pages on our website without incurring a cost per instance. It would also be nice to be able to see our eventing performance to better understand how our users are engaging with the form and where they are dropping off. Switched from [RaiseDonors](https://www.capterra.com/p/144408/RaiseDonors/) They had terrible customer service and lacked innovation Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lacy K. Vice President of Financial Development Non-Profit Organization Management ### "Great product and great value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2026 Pros The user interface of Funraise is incredibly easy for users of all levels. The supporter profile is very robust. Additionally, the support from the Funraise team is the best I've experienced. They are incredibly patient and kind, and are responsive to every question. They are always open to feedback and keep us very informed on new and updated features. The cost is very competitive and I feel like you get a very comprehensive system without blowing the budget. Cons The only con I've run into is on the custom domains and the service fee to have one for each site. It's not a deal breaker, obviously, but it would be nice to have it included in the package already. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) After the buy-out, Classy fees increased substantially, customer service declined, and we weren't getting a robust donor management platform that was needed. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) [Donorbox](https://www.capterra.com/p/156860/Donorbox/) [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reasons for choosing Funraise The pricing for what you get is more competitive and the sales support was more authentic and helpful. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JM Joshalyn M. Operations Hospital & Health Care ### "AMAZINGGGG!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2026 A great and easy experience from start to finish. The transition was smooth, seamless, and stress-free. Pros How making the donation pages east access as well as creating our fundraiser page i enjoy doing that Cons I dont have any cons so far maybe when i start really using it on a daily basis i may find something but as of right now i'm okay Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Wanted a different platform to use that makes thing easier Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LR Laramie R. National Development Coordinator Non-Profit Organization Management ### "Prime Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2026 Pros Funraise's onboarding team is second to none. They are quick to respond, kind and thoughtful with their answers, and always available. They clearly outlined what the onboarding process looks like and have useful articles, and live support for all steps. I can already tell that the donor experience and export of data is going to be more secure, consistent, and accurate than our previous platform. Cons I have not had any major complaints. There are some customization options that I would like to expand within the giving forms, however, they always record these requests for future updates. Switched from [Click & Pledge](https://www.capterra.com/p/99432/Click-Pledge/) Our old platform was clunky, unreliable, and inaccurate. They also have terrible customer service. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NA Natalie A. CEO Recreational Facilities and Services ### "Smooth transition! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 It has been an easy transition and much supported. We are still working on getting it marketed properly but any questions we have had have been taken care of immediately! Pros The Funraise transition team was so easy to work with. They were there every step of the way explaining, updating, educating, and trouble shooting. They were what you want in a transition like this. Cons There was not a lot that I didn't like about switching over. If I had to say something, maybe a writing out plan or two on how to execute your first monthly donor drive or staff fundraise drive competition. They talk about how other businesses have done them, but I would have loved information on how they were done. Switched from [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/) Ease of online donation cultivation was key to our growth. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 16, 2026 Hi Natalie! Thank you for your review and insights. We're really happy to hear that your transition to Funraise was easy and that you felt supported during this process — that's our goal! We're excited to see what you accomplish with Funraise and we'll be here along the way to support you as you grow. Thank you! We appreciate you 💙 KF Kyle F. Manager of Institutional Partnerships Food & Beverages ### "Great Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 8, 2026 Overall, our experience with Funraise has been great. Their team has been responsive, we've found creating sites and giving forms easy, and we're ready to roll out the platform! Pros The Funraise team has been very hands-on during our onboarding process, which has helped us feel confident about the level of support we'll get with the platform. Cons Funraise has a lot of features that are really great for smaller nonprofits without established systems, CRM's, or email databases. For a larger organization, those "benefits" are less important. Switched from [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Concerns about donor data, lack of customer support, and several longstanding problems with their system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 9, 2026 Hi Kyle! Thank you for your review and feedback. We're so happy to hear that your team felt supported during your onboarding and that you're enjoying Funraise's donor database features. We're excited to see what you all accomplish with Funraise. We appreciate you 💙 DC Dev C. Administration and Program Development Non-Profit Organization Management ### "Does the Job, less value than expected" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 June 3, 2026 Mid. Some software does not integrate easily. Lots of manual entires. For fee upgrades needed to do some actions. Pros Organized CRM helps track supports. Integration caused a lot of duplicates. Must take the time add tags to each supporter. Notes are not clear and on top of supporter info. Cons Platform fees and limitations with payment system integrations. Donors cannot customize giving enough. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 4, 2026 Hi Dev, thank you for your review and feedback. We're glad to hear that Funraise has helped you organization and manage your supporters. Regarding your insights about integrations and manual updates, I highly recommend that you reach out to our customer team for some training and tips. Funraise is designed to automate and seamlessly run the most common nonprofit fundraising workflows. We are here to help you make the most of Funraise and our support team is always available to you. Thank you! We appreciate you 💙 RL Rees L. Project manager Non-Profit Organization Management ### "Project manager experience with Funraise" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 2, 2026 Easy to use and onboard staff and get the results we needed very quickly. The more we use it, the more detailed our reports are which is great. Pros Ease of donations in multi currencies. As our NPO organisation is worldwide and has 3x legal entities with different currencies it was essentail that the platform could receive different funds. Cons The campaigns are not as easy to use and seems more limiting. We rather create a custom page and insert a Funraise form. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) SalesForce upkeep was complex and we needed a developer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 3, 2026 Hi Rees, thanks for your review! We're really happy to hear that it's been easy for your team to accept donations in different currencies and that you are enjoying the platform. If you would like to schedule a working session with our team either for Salesforce guidance or a Campaign Site design, let us know! Funraise's customer team has expertise in these areas and we're happy to partner with you when needed. Thank you! We appreciate you 💙 Brad N. President Non-Profit Organization Management ### "Over promise, under deliver" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 29, 2026 Serious regret signing a multiple year contract. The promised importing process was time consuming and much less convenient than they claim, in addition to the notes above. Pros So far, not much to like about this experience. Can't think of one thing they do better than other processors. Cons For a platform that both charges monthly fees and adds on platform fees (asking for more than 10% in some cases), the features that this company offers are very disappointing. They have a very slick marketing push that offers all these bells and whistles but when you dig in, they don't offer many standard things that others who don't charge offer. They charge extra for emails and their email editor is awful, very little ability to customize, add images, etc. Our drip campaign to donors will be way less attractive and effective using their emails. They require a complicated coding option to add foreign currencies and only offer progress bars on campaign pages, which are useless to us, and not on the forms themselves. Every single thing I've requested, I've been told they don't have that option or a complicated, user-unfriendly work around. Switched from [Givebutter](https://www.capterra.com/p/172048/Givebutter/) I thought it had more functionality but that was incorrect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2026 Hi Brad, thanks for your feedback and review. It's very helpful for our team to hear your experience. I've shared your feedback with the team. Please know that our team is here and ready to assist you. While we do appreciate your feedback, I want to clarify that your experience is unlike the experience of thousands of other customers. We have continued to offer you live sessions with our product experts to help you succeed with Funraise and I encourage you to take advantage of these sessions so we can help you. Regarding your fees, you have options with Funraise. If you would like to adjust your fee model, please reach out to us and we are happy to share your options and update your plan. Funraise's team is here to help and I believe you will be pleasantly surprised if you give us the opportunity to partner with you in your mission. [View all Reviews](https://www.capterra.com/p/154623/Funraise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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