# Funraise Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Funraise Software - reviews, pricing plans, popular comparisons to other Donation Management products and more.

Source: https://www.capterra.com/p/154623/Funraise

---

# 

 Funraise Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Funraise

## What is Funraise?

Transform your website into a fundraising experience with customizable online donation forms. The best nonprofit donation software starts with smart donation forms. Key features include: Branded Donation Forms Easily customize donation buttons and donation forms with your logo, colors, and strategy to build exceptional donor experiences. Mobile Donations Fire up donations on-the-go with mobile-ready donation forms, making donating on your website easy to do from anywhere. Popup Donation Forms Improve online donation performance by adding popup donation forms, allowing donors to give without leaving your site. More Payment Options Increase donation conversion rates with more payment methods: card, ACH, PayPal, Venmo, Apple Pay, crypto, stock donations, and more.

## What is Funraise used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Top alternative

Featured

Overall rating

Based on 114 user reviews

Reviews sentiment

Positive

90%

Neutral

5%

Negative

4%

Starting price

$99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Funraise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://funraise.org&name=Funraise)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Funraise

4.5 (114)

VS.

[4.5 (1,434)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$99

Flat Rate, Per Year

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (114)

Ease Of Use

4.3 (872)

Value For Money

4.5 (103)

Value For Money

4.5 (775)

Customer Service

4.8 (112)

Customer Service

4.8 (752)

## Funraise alternatives

Highest Rated

[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (482)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/154623/Funraise/alternatives/)

## FAQs about Funraise

Overview

### What problems does Funraise solve?

Funraise solves scattered donor data, clunky online giving, and manual fundraising admin by combining donation forms, campaign pages, recurring gifts, automation, reporting, and CRM workflows in one platform. Nonprofit development teams, advancement staff, and small organizations benefit most by launching campaigns faster, tracking donor relationships, and reducing back-office follow-up work.

Answer based on 101 reviews

Overview

### Which roles and teams benefit most from Funraise?

Funraise is most used by nonprofit executives, development teams, and operations leaders who need a centralized fundraising platform. Executive directors, presidents, and CEOs use it for revenue visibility and strategic oversight, while development staff manage donor records, campaigns, and gifts. Operations and marketing teams support reporting, workflow coordination, and donor engagement.

Answer based on 111 reviews

Overview

### What company size and industries is Funraise built for?

Funraise is built primarily for small nonprofits, with 92% of reviewers from small businesses and 67% from Non-Profit Organization Management. It also serves midsize organizations at 6% and enterprises at 2%, with additional use in Education Management at 5% and Philanthropy at 4%.

Answer based on 113 reviews

Features and Usability

### What are the key features of Funraise?

Funraise includes core nonprofit fundraising features like donor management, donation tracking, online giving forms, recurring giving, and campaign management. Reviewers also highlight differentiators such as peer-to-peer fundraising, real-time reporting dashboards, automated donor emails and receipts, website-embedded forms, and integrations with Salesforce, Mailchimp, QuickBooks, and payment processors.

Answer based on 70 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Funraise offers a free version with no subscription cost, while the Premium plan starts at $99/month flat rate and includes migration and implementation services. Reviewers often call it affordable for nonprofits, though some small organizations say costs, add-ons, and fee transparency can be concerns once needs grow.

Answer based on 20 reviews

Integrations

### Which third-party tools and platforms does Funraise integrate with?

Funraise integrates with over 20 third-party tools and platforms, including payment, marketing, CRM, and accounting apps such as PayPal, Stripe, Apple Pay, BitPay, Mailchimp, Constant Contact, Salesforce Sales Cloud, QuickBooks Online, Blackbaud Raiser's Edge NXT, and Shopify.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does Funraise offer?

Funraise provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars allow guided instruction, while documentation and videos offer reference material and self-paced learning for reviewing features and setup steps.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does Funraise offer, and how do users rate the experience?

Funraise offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, patient, and thorough, with helpful articles and hands-on guidance. Some reviewers mention onboarding complexity, inconsistent account handoffs, and slower resolution for certain billing, cancellation, or technical issues.

Answer based on 62 reviews

Ease of use

### Is Funraise easy to use for nonprofits?

Funraise feels easy to learn for many nonprofits, with a clear interface, simple setup, and helpful support. Small development teams often find donation forms, events, and basic donor tracking straightforward, though more complex workflows, advanced reporting, custom pages, auctions, and recurring check handling can take extra time to understand.

Answer based on 32 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

4.3 (48)

83.33% of 48 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Electronic Payments

4.4 (28)

92.86% of 28 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Campaign Management

4.1 (22)

90.91% of 22 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Donor Management

4.2 (22)

86.36% of 22 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Data Import/Export

3.5 (20)

85.00% of 20 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Fundraising Management

4.3 (20)

100.00% of 20 reviewers that rated this feature as important or highly important

Activities related to raising money for a specific cause

Funraise 81 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Allows businesses to create and manage auctions.

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Group campaigns by project, client, or campaign for better management.

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store and organize documents in a centralized system

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Activities related to raising money for a specific cause

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Review data from past periods to reveal recurring tendencies

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Access the system via a mobile application

Ability to make a donation from a mobile device/app

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

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Features

4.2 (114)

4.2

Based on 114 reviews

## Pricing

Value for money

4.5 (103)

Free Version

Free

$0.00

It includes:

-   Donation Forms
-   Donation Pages
-   Recurring Giving
-   Fundraising Websites
-   Events & Ticketing
-   Donor CRM
-   Donation Tasks
-   Integrations

Premium

$99.00

Flat Rate,Per Month

It includes:

-   Donation Forms
-   Donation Pages
-   Recurring Giving
-   Fundraising Websites
-   Events & Ticketing
-   Peer-to-Peer Fundraising
-   Donation Tasks
-   Integrations
-   Donor CRM
-   Auctions
-   Wealth Screening
-   Reports & Dashboards
-   Email Messaging
-   SMS Messaging
-   Text-to-Give
-   Subaccounts
-   Implementation Services
-   Migration Services

Value for money

4.5 (103)

4.5

Based on 103 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (112)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (112)

4.8

Based on 112 reviews

## User reviews

Overall rating

4.5

Based on 114 reviews

Filter by rating

5(73)

4(30)

3(6)

2(1)

1(4)

Mentioned topic

Sorted by most recent

KF

Kyle F.

Manager of Institutional Partnerships

Food & Beverages

### "Great Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 8, 2026

Overall, our experience with Funraise has been great. Their team has been responsive, we've found creating sites and giving forms easy, and we're ready to roll out the platform!

Pros

The Funraise team has been very hands-on during our onboarding process, which has helped us feel confident about the level of support we'll get with the platform.

Cons

Funraise has a lot of features that are really great for smaller nonprofits without established systems, CRM's, or email databases. For a larger organization, those "benefits" are less important.

Switched from

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Concerns about donor data, lack of customer support, and several longstanding problems with their system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2026

Hi Kyle! Thank you for your review and feedback. We're so happy to hear that your team felt supported during your onboarding and that you're enjoying Funraise's donor database features. We're excited to see what you all accomplish with Funraise. We appreciate you 💙

DC

Dev C.

Administration and Program Development

Non-Profit Organization Management

### "Does the Job, less value than expected"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

June 3, 2026

Mid. Some software does not integrate easily. Lots of manual entires. For fee upgrades needed to do some actions.

Pros

Organized CRM helps track supports. Integration caused a lot of duplicates. Must take the time add tags to each supporter. Notes are not clear and on top of supporter info.

Cons

Platform fees and limitations with payment system integrations. Donors cannot customize giving enough.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 4, 2026

Hi Dev, thank you for your review and feedback. We're glad to hear that Funraise has helped you organization and manage your supporters. Regarding your insights about integrations and manual updates, I highly recommend that you reach out to our customer team for some training and tips. Funraise is designed to automate and seamlessly run the most common nonprofit fundraising workflows. We are here to help you make the most of Funraise and our support team is always available to you. Thank you! We appreciate you 💙

RL

Rees L.

Project manager

Non-Profit Organization Management

### "Project manager experience with Funraise"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

June 2, 2026

Easy to use and onboard staff and get the results we needed very quickly. The more we use it, the more detailed our reports are which is great.

Pros

Ease of donations in multi currencies. As our NPO organisation is worldwide and has 3x legal entities with different currencies it was essentail that the platform could receive different funds.

Cons

The campaigns are not as easy to use and seems more limiting. We rather create a custom page and insert a Funraise form.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

SalesForce upkeep was complex and we needed a developer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 3, 2026

Hi Rees, thanks for your review! We're really happy to hear that it's been easy for your team to accept donations in different currencies and that you are enjoying the platform. If you would like to schedule a working session with our team either for Salesforce guidance or a Campaign Site design, let us know! Funraise's customer team has expertise in these areas and we're happy to partner with you when needed. Thank you! We appreciate you 💙

Brad N.

President

Non-Profit Organization Management

### "Over promise, under deliver"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

May 29, 2026

Serious regret signing a multiple year contract. The promised importing process was time consuming and much less convenient than they claim, in addition to the notes above.

Pros

So far, not much to like about this experience. Can't think of one thing they do better than other processors.

Cons

For a platform that both charges monthly fees and adds on platform fees (asking for more than 10% in some cases), the features that this company offers are very disappointing. They have a very slick marketing push that offers all these bells and whistles but when you dig in, they don't offer many standard things that others who don't charge offer. They charge extra for emails and their email editor is awful, very little ability to customize, add images, etc. Our drip campaign to donors will be way less attractive and effective using their emails. They require a complicated coding option to add foreign currencies and only offer progress bars on campaign pages, which are useless to us, and not on the forms themselves. Every single thing I've requested, I've been told they don't have that option or a complicated, user-unfriendly work around.

Switched from

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

I thought it had more functionality but that was incorrect

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 3, 2026

Hi Brad, thanks for your feedback and review. It's very helpful for our team to hear your experience. I've shared your feedback with the team. Please know that our team is here and ready to assist you. While we do appreciate your feedback, I want to clarify that your experience is unlike the experience of thousands of other customers. We have continued to offer you live sessions with our product experts to help you succeed with Funraise and I encourage you to take advantage of these sessions so we can help you. Regarding your fees,&nbsp;you have options with Funraise. If you would like to adjust your fee model, please reach out to us and we are happy to share your options and update your plan. Funraise's team is here to help and I believe you will be pleasantly surprised if you give us the opportunity to partner with you in your mission.

LM

Laura M.

Developments Coordinator

Non-Profit Organization Management

### " Powerful, User-Friendly, and Constantly Improving"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2026

Overall, our experience with Funraise has been very positive. As our team continues learning the platform, we keep discovering more features and possibilities that can help strengthen our development operations. We are excited to continue growing with the platform and seeing future improvements and new tools.

Pros

Funraise has been very easy to learn and navigate, even for team members with different technical levels. The platform feels intuitive, user friendly, and flexible enough to support many areas of nonprofit development work.

Cons

There is still room for improvement in areas like volunteer management, event tools, and some reporting workflows. We also see opportunities for stronger integrations and automation between platforms and fundraising systems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Alex C.

Assistant director of development

Non-Profit Organization Management

### "Using as a donation processor with SF integration "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 23, 2026

I’m using it as a donation processor only, so I don’t use a lot of the features. It’s easy to set up. Customer support is mixed.

Pros

User friendly donation pages. Easy to figure out back end for the most part. Sales rep was very knowledgeable.

Cons

Glitchy - doesn’t always push changes through. Also the question and answer bit feels over complicated from a data perspective.

Switched from

[SoapBox](https://www.capterra.com/p/232131/SoapBox/)

Quicker donations for event fundraising and multiple payment methods

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Rebecca H.

Director of Development

Non-Profit Organization Management

### "Great donor management tools backed by strong customer support"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 22, 2026

Overall, my experience with Funraise has been very positive. The platform offers strong donor management and fundraising capabilities, and the customer support has been one of the biggest strengths. While there can be a learning curve with some of the features, the available training resources and responsive support team make it much easier to get up and running. Once you learn the system, it can be a very powerful tool for nonprofit fundraising and donor engagement.

Pros

The customer service is excellent. I’ve been able to schedule Zoom calls with very short turnaround times and get questions answered quickly, along with personalized guidance and training. They also have a robust help center and Fundraiser University with easy-to-follow articles and videos that make learning the platform much easier. I’ve also been very impressed with the donor management features, including tools for donor cultivation, task creation, and automated thank-you letters. Their fundraising pages are another major strength — you can create donation landing pages with a lot of automation built in, which saves time and streamlines the donor experience.

Cons

Some features can be difficult to navigate at first and aren’t always intuitive. There have been times when it wasn’t immediately clear how to use a feature or even what certain tools were designed for. That said, their Fundraiser University and help resources usually make it easy to find tutorials and answers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

L-

Lara -.

Development Associate

Non-Profit Organization Management

### "Supportive Team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2026

So far really great! Even with just a very fresh and small organization like ours, it doesn't feel like a big obstacle anymore to do the foundations work as we have Funraise to help us.

Pros

I love how you are very much supported from the team. Whenever you have a question or a concern, you could always reach out to someone from Funraise for support. In addition, the interface is easy enough to use. It is not complicated, and you could get by even on your own. They have a dozen helpful articles online too that could guide you if you get stuck.

Cons

I do not have any concerns so far. Whenever I have questions, there is always a Funraise support team who helps out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 4, 2026

Hi Lara! Thank you for your review. It's so great to hear that your team feels supported and that you are finding Funraise easy to navigate. We can't wait to see what you accomplish with Funraise! Thank you, we appreciate you 💙

JP

Jillian P.

Volunteer and Philanthopy Coordinator

Non-Profit Organization Management

### "Funraise Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 19, 2026

It is a good tool but has lots of quirks in the backend. I was reaching out to the help team daily to better understand how to get the page to look the way I wanted. Overall, user friendly though.

Pros

The easy peer to peer tool that employees could share out to raise money. The helpful help team that responded quickly.

Cons

The challenging integration with Daxko that requires lots of work. It does not transfer all information over and still requires steps to have them land correctly in Daxko.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sharla M.

development coordinator

Non-Profit Organization Management

### "Best customer service available"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2026

Pros

Their customer support is incredible--by far the best of any software I've used! They are always willing to meet, call, or make changes. You also are always talking to a real person.

Cons

They sometimes roll out updates prior to announcing them, which sometimes conflicts with our strategy/use of the software, but their team is always so responsive for finding a fix.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/154623/Funraise/reviews/)

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