Who Uses This Software?

You'd be a great match for Funraise if you're a nonprofit who wants to appeal to a new donor base through digital fundraising or you already fundraise online but want more control over customization.


Average Ratings

16 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $299.00/month
    See pricing details
  • Pricing Details
    2.2% + $0.30 transaction rate. Enterprise plans available.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Funraise
  • funraise.org
  • Founded 2015
  • United States

About Funraise

Funraise provides exceptional, innovative, and friendly fundraising technology. Built on a foundation of nonprofit experience and innovation, our state-of-the-art platform integrates every critical aspect of fundraising management into a single platform, making it enjoyable to create impact around the world. That's why organizations like United Nations HCR and National Wildlife Federation trust us to power their fundraising. Our philosophy is simple: we're all in this together.


Funraise Features

  • Committee Management
  • Contact Management
  • Donor Management
  • Email Marketing
  • Event Management
  • Fundraising Management
  • Grant Management
  • Membership Management
  • Social Media Integration
  • Volunteer Management
  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management
  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Discovery
  • Donor Management
  • Event Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Pledge Management
  • Recurring Giving
  • Volunteer Management

Funraise Reviews Recently Reviewed!


Funraise will help take your fundraising to the next level!

Feb 06, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Before using Funraise, we were stuck with an older platform that not only didn't engage current and potential donors but also didn't allow us to track the money in an efficient way as it came in. Maintaining a spreadsheet of donations as they trickled in was ungainly and didn't make the donor feel as though their contribution was appreciated by our organization.

Using Funraise, the ability to add offline donations has been a huge plus for us on this front, our Customer Support Manager, and the others at Funraise we reached out to were incredibly helpful as our staff member tasked with learning and deploying the platform worked through updating our donation page and building our first campaign site.

The platform's updated, straightforward interface made things even easier for us. As far as our donation page and first campaign site, we saw an appreciable increase in donations. When issues came up, Funraise Support readily provided effective solutions to them.

Funraise allowed us to reach people who were previously unaware of our work, and thus unaware of the impact their contributions could make to furthering it.

Cons: The act of changing the template wiping out all the campaign page content initially caused some trouble for us, but only because we missed the warning on the editor.

Overall: As an organization, we are trying to build up individual contributions as a funding stream. Before using Funraise, we were mostly relying on larger, one-time donations from those in our area who were already familiar with our work. These were few and far between, however. Funraise has allowed us to make a start at engaging more frequent and smaller dollar, recurring donors.

We're still in the process of figuring out what our next steps will be (most likely an event-centric campaign), but the platform has made our work much easier in this regard. Everyone we've worked with at Funraise, especially our Customer Support Manager, has been both incredibly helpful and a pleasure to work with, even when the inevitable bumps in the road arose. Their knowledge base regarding both the platform and any technical support (coding, etc.) proved indispensable. And the software itself has created greater possibilities for fundraising than we could've imagined.

For us, the Funraise platform has been well worth it!

The most quality-for-cost we've experienced

Jan 11, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Funraise is fun! Their culture and communications have always left my nonprofit with a positive feeling about our relationship. The wide range of tools, the intuitive ways they're implemented, and the willingness to adapt and grow with our NPO is my favorite Pro about using Funraise. It allows me to focus on my relationships with our donors, remember details about them, and pull up all of the relevant information on them when I need to. Funraise is easy.

Cons: Funraise can be very glitchy at times. There are various (small) issues with how the software flows, and when you're cruising through a huge database of supporters, or trying to hone in on very specific data, it can be frustrated to figure out ways to circumnavigate them. However, Funraise has always responded quickly to issues like these, and always offers a workaround or fix that we can use.

Overall: While there are brief moments of frustration with the small issues Funraise' software brings up, they pale in comparison to how well Funraise fits our small organization and the benefits it brings. And, getting to know them and their staff has given me the confidence to stick it out with them, because I know they're dedicated to fixing whatever issues arise. You can fix small software glitches, you can't fix a broken culture. When you cut all the fluff, Funraise is the absolute best value for what you're paying, hands down.

Moving to Funraise has been a positive move for us and their customer support has been outstanding.

Sep 20, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The popup donate forms are genius! It's helped out conversion rate having donors able to donate directly on the page they're looking at without being redirected elsewhere. Integration with Salesforce and MailChimp were a must for our organisation and we've been pleased that Funraise has been able to provide this. Best of all is that help is never far away when we have questions or need help!

Cons: The peer to peer campaign pages, while covering the basics, have felt a bit limited at times and we also find that the pages can be very slow to load. While Funraise offers a ton of features that we love, it often feels like each individual feature could do with more advanced controls. For example, the MailChimp integration is awesome but doesn't provide a way for donors to opt-out of being added to our MailChimp list. But Funraise always takes this feedback on board and is constantly working to make these features better and better.

Overall: We've seen an increase in our online donor conversion rate which is exciting and it's the first time we've had fundraisers launch very successful fundraising campaigns. It's also allowed us to better integrate the giving and fundraising experience into our website to give our supporters a simple, seamless giving experience and the feedback we receive has been very positive.

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We LOVE Funraise!

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Considering financial and human resources limitations, Funraise offered us exactly what we needed - ability to quickly and easily create beautiful and inspiring fundraising pages. From an idea to completion, within a few hours, we were able to have an online fundraising campaign set up. How cool is that!?! We could trust the campaign templates follow the latest and greatest design/usability features making them beautiful, current, super easy to use, and additionally we could customize the templates to fit our brand. In terms of online fundraising and storytelling, Funraise, made our job so much easier! We could focus on what we do best - activating our stakeholders and full-filling our mission.

Cons: We wish the giving forms could be more customizable in terms of adding/creating your own fields/questions. With that being said, since we started using the software, we have seen amazing developments and improvements to the tool, so that probably will be addressed at some point by their product development team. They really do listen to the needs of the users.

Overall: The tools is fantastic and Funraise continues to invest and develop the tool and expands its functionality. We also love working with the Funraise team and appreciate their organizational culture. They truly are your partner - they care about what you do and will help you realize more opportunities. They are always available, are super savvy, understand the nonprofit world, have the cutting edge know-how, and we see them as our extended team members.

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AUH-MAZ-ING

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our Customer Support Rep! As someone who was new to Fundraising and using a platform, CSR made sure I had all the information I needed to be successful! From advice, feedback and just words of encouragement, it overall made the experience worth it! Next, the price CAN'T be beaten!! Additionally, they are always adding new features that make your work even easier. I also really liked that you can send a specific email to each type of donor.

Cons: I wish I could send full out email campaigns (but that's a big ask when you already have players like MailChimp). I wish the donate button could be...transferrable? Maybe it already is but it would be cool to just have a coding for the Donate button that can be used on any website.

Overall: Funraise is the place where you can see all of your number and relevant information in one. It is so much easier to customize donor experience when your management system does the tedious work for you! All you need to do is handle the important things - like the relationships you are building!

Best fundraising platform out there

Feb 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - very user friendly

- customer support responds within hours (dedicated support team)

- they identify new tools that are relevant to today's fundraising needs

Overall: We recently moved over to Funraise, and it has been nothing but ideal. Their platform is super easy to use and their products are better than all of the other ones we were previously using (Moonclerk, StayClassy). We were worried that we would lose all of our donor data, but the support team worked with us to seamlessly migrate all of our information. There was no disruption or interruption at all, and they checked and double checked that nothing went wrong in the migration process. All in all, we are very happy, and excited to grow with these guys and to see what new things they have up their sleeves.

Capterra loader

Finally a fundraising tool built by fundraisers (and their team of product wizards)!

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Funraise provides beautiful donation page forms and campaigns, but the real magic that a fundraising professional can appreciate is in the back end of the product. The integration of donor drip email campaigns, transaction reporting, automatic yearly donation summary emails to donors saves so much time, effort, and energy because of how they've build a fundraising product that is truly for fundraising professionals. To add, their customer service team and client centric approach is top notch.

Cons: The software currently does not have a donation matching option, which other platforms do have.

Capterra loader

Funraise allows you to focus on what matters: your donors!

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real time customer service! Whenever we needed help customer service was there! We did not need to wait very long. We also have been able to grow our donors and tag certain staff to keep up. We were also able to integrate our funraise into our website with ease.

Cons: We wish we were able to pull more specific reports. Currently, when you pull a report it has all the donor's details. Many details are unesscary. It'd be great to choose more specific details.

Overall: We are a growing nonprofit. Funraise has allowed us to grow our donor base and keep up with all of our new relationships.

Our team loves the Funraise Platform!

Sep 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Funraise is such a user-friendly interface. Each member of our team can easily track donor information, pull reports, and keep track of our progress towards fundraising goals which has allowed us to reach new heights!

Cons: We would still love to have the ability to link households. Many of our donors are connected and it is sometimes hard to keep track of who is related to who.

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Highly Recommended

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to call/email/IM for help at any time is extremely helpful. And on top of that, everyone is always very patient, kind and care about listening to concerns. The platform is also very easy to learn and navigate. Very user friendly! The features involved in running a report are game-changingly easy to operate and edit.

Cons: I do wish there were more features available to add into the giving forms for donors. Ex) a "how did you hear about us" section. However, I have been told that this feature is in the works and should be available soon.

Overall: What an amazing company to have on your nonprofit's side. You can feel that they genuinely care about all of their clients as well as the work that they do. It is also very exciting to be partnered with a young company that is learning from its clients and adjusting accordingly.

The best user interface!

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I desperately needed a donor management system that was easy to use given the amount of people that would be using the system. Funraise looks incredible and is just so easy to use! I have had experience with little green light before and Funraise is light years ahead of LGL. Additionally, their support is fantastic which was a key factor when deciding on a system.

Cons: The cost is higher than most donor management systems. However, the Funraise team are happy to discuss possible solutions to overcome this.

Blows away the competition

Feb 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We spent years looking for software that met our needs, but was also realistically within our budget. Everything we used or tested prior to Funraise was a compromise on features or cost. Half way through our initial meeting we were sold and haven't looked back. Funraise offers a full set of features: analytics, CRM management, email campaigns, and a beautiful and functional user experience. Somehow they are able to do all of that at a cost that is more affordable than their competitors. The best part? They consistently roll out updates and new features based on user feedback.

Funraise makes fundraising fun!

Apr 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that the focus of Funraise is the donors. Then add to that the user friendly set up process, accessible customer support and simplicity of sharing made fundraising actually fun. We had a high rate of participation using Funraise.

Cons: I've only used Funraise once and it was a success. Nothing negative to report.

Funraise is an effective partner for online giving

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Funraise has a really easy to use interface and a simple concept that can be really quick to figure out. The support staff are also very knowledgeable and supportive - most of them have nonprofit backgrounds, so they can easily understand the needs of donors.

Cons: The software is getting started and I know they have more features planned for the future. There isn't much negative to say otherwise. It handles the basics of online fundraising very well.

Beautiful platform that still needs development

Feb 11, 2019
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The platform is very aesthetically appealing, and mostly straightforward to use.

Cons: It is difficult to make corrections in data and the search bar does not work particularly well. Double-processed some recurring donations.

Overall: My team had high hopes when we signed up to use Funraise, but the platform ended up just causing more problems for us in the form of inaccurate data and duplicate transactions.

Finally a modern fundraising platform that is beautiful and easy to use

Nov 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Love the real-time reporting, simple forms for recurring donations and single transactions, wealth screening and automated workflows for donor management. The support team is awesome and support is FREE! Love these guys :)