Who Uses This Software?

Nonprofit organizations


Average Ratings

12 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $349.00/month
  • Pricing Details
    2.2% + $0.30 transaction rate. Enterprise plans available.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Funraise
  • funraise.io/
  • Founded 2015
  • United States

About Funraise

Funraise provides exceptional, innovative, and friendly fundraising technology. Built on a foundation of nonprofit experience and innovation, our state-of-the-art platform integrates every critical aspect of fundraising management into a single platform, making it enjoyable to create impact around the world. Thats why organizations like Red Nose Day (Comic Relief) and National Wildlife Federation trust us to power their fundraising. Our philosophy is simple: we're all in this together.


Funraise Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Funraise Reviews Recently Reviewed!


The most quality-for-cost we've experienced

Jan 11, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Funraise is fun! Their culture and communications have always left my nonprofit with a positive feeling about our relationship. The wide range of tools, the intuitive ways they're implemented, and the willingness to adapt and grow with our NPO is my favorite Pro about using Funraise. It allows me to focus on my relationships with our donors, remember details about them, and pull up all of the relevant information on them when I need to. Funraise is easy.

Cons: Funraise can be very glitchy at times. There are various (small) issues with how the software flows, and when you're cruising through a huge database of supporters, or trying to hone in on very specific data, it can be frustrated to figure out ways to circumnavigate them. However, Funraise has always responded quickly to issues like these, and always offers a workaround or fix that we can use.

Overall: While there are brief moments of frustration with the small issues Funraise' software brings up, they pale in comparison to how well Funraise fits our small organization and the benefits it brings. And, getting to know them and their staff has given me the confidence to stick it out with them, because I know they're dedicated to fixing whatever issues arise. You can fix small software glitches, you can't fix a broken culture. When you cut all the fluff, Funraise is the absolute best value for what you're paying, hands down.

Moving to Funraise has been a positive move for us and their customer support has been outstanding.

Sep 20, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The popup donate forms are genius! It's helped out conversion rate having donors able to donate directly on the page they're looking at without being redirected elsewhere. Integration with Salesforce and MailChimp were a must for our organisation and we've been pleased that Funraise has been able to provide this. Best of all is that help is never far away when we have questions or need help!

Cons: The peer to peer campaign pages, while covering the basics, have felt a bit limited at times and we also find that the pages can be very slow to load. While Funraise offers a ton of features that we love, it often feels like each individual feature could do with more advanced controls. For example, the MailChimp integration is awesome but doesn't provide a way for donors to opt-out of being added to our MailChimp list. But Funraise always takes this feedback on board and is constantly working to make these features better and better.

Overall: We've seen an increase in our online donor conversion rate which is exciting and it's the first time we've had fundraisers launch very successful fundraising campaigns. It's also allowed us to better integrate the giving and fundraising experience into our website to give our supporters a simple, seamless giving experience and the feedback we receive has been very positive.

Capterra loader

We LOVE Funraise!

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Considering financial and human resources limitations, Funraise offered us exactly what we needed - ability to quickly and easily create beautiful and inspiring fundraising pages. From an idea to completion, within a few hours, we were able to have an online fundraising campaign set up. How cool is that!?! We could trust the campaign templates follow the latest and greatest design/usability features making them beautiful, current, super easy to use, and additionally we could customize the templates to fit our brand. In terms of online fundraising and storytelling, Funraise, made our job so much easier! We could focus on what we do best - activating our stakeholders and full-filling our mission.

Cons: We wish the giving forms could be more customizable in terms of adding/creating your own fields/questions. With that being said, since we started using the software, we have seen amazing developments and improvements to the tool, so that probably will be addressed at some point by their product development team. They really do listen to the needs of the users.

Overall: The tools is fantastic and Funraise continues to invest and develop the tool and expands its functionality. We also love working with the Funraise team and appreciate their organizational culture. They truly are your partner - they care about what you do and will help you realize more opportunities. They are always available, are super savvy, understand the nonprofit world, have the cutting edge know-how, and we see them as our extended team members.

Capterra loader

AUH-MAZ-ING

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our Customer Support Rep! As someone who was new to Fundraising and using a platform, CSR made sure I had all the information I needed to be successful! From advice, feedback and just words of encouragement, it overall made the experience worth it! Next, the price CAN'T be beaten!! Additionally, they are always adding new features that make your work even easier. I also really liked that you can send a specific email to each type of donor.

Cons: I wish I could send full out email campaigns (but that's a big ask when you already have players like MailChimp). I wish the donate button could be...transferrable? Maybe it already is but it would be cool to just have a coding for the Donate button that can be used on any website.

Overall: Funraise is the place where you can see all of your number and relevant information in one. It is so much easier to customize donor experience when your management system does the tedious work for you! All you need to do is handle the important things - like the relationships you are building!

Best fundraising platform out there

Feb 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - very user friendly

- customer support responds within hours (dedicated support team)

- they identify new tools that are relevant to today's fundraising needs

Overall: We recently moved over to Funraise, and it has been nothing but ideal. Their platform is super easy to use and their products are better than all of the other ones we were previously using (Moonclerk, StayClassy). We were worried that we would lose all of our donor data, but the support team worked with us to seamlessly migrate all of our information. There was no disruption or interruption at all, and they checked and double checked that nothing went wrong in the migration process. All in all, we are very happy, and excited to grow with these guys and to see what new things they have up their sleeves.

Capterra loader

Finally a fundraising tool built by fundraisers (and their team of product wizards)!

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Funraise provides beautiful donation page forms and campaigns, but the real magic that a fundraising professional can appreciate is in the back end of the product. The integration of donor drip email campaigns, transaction reporting, automatic yearly donation summary emails to donors saves so much time, effort, and energy because of how they've build a fundraising product that is truly for fundraising professionals. To add, their customer service team and client centric approach is top notch.

Cons: The software currently does not have a donation matching option, which other platforms do have.

Our team loves the Funraise Platform!

Sep 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Funraise is such a user-friendly interface. Each member of our team can easily track donor information, pull reports, and keep track of our progress towards fundraising goals which has allowed us to reach new heights!

Cons: We would still love to have the ability to link households. Many of our donors are connected and it is sometimes hard to keep track of who is related to who.

Capterra loader

Highly Recommended

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to call/email/IM for help at any time is extremely helpful. And on top of that, everyone is always very patient, kind and care about listening to concerns. The platform is also very easy to learn and navigate. Very user friendly! The features involved in running a report are game-changingly easy to operate and edit.

Cons: I do wish there were more features available to add into the giving forms for donors. Ex) a "how did you hear about us" section. However, I have been told that this feature is in the works and should be available soon.

Overall: What an amazing company to have on your nonprofit's side. You can feel that they genuinely care about all of their clients as well as the work that they do. It is also very exciting to be partnered with a young company that is learning from its clients and adjusting accordingly.

The best user interface!

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I desperately needed a donor management system that was easy to use given the amount of people that would be using the system. Funraise looks incredible and is just so easy to use! I have had experience with little green light before and Funraise is light years ahead of LGL. Additionally, their support is fantastic which was a key factor when deciding on a system.

Cons: The cost is higher than most donor management systems. However, the Funraise team are happy to discuss possible solutions to overcome this.

Blows away the competition

Feb 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We spent years looking for software that met our needs, but was also realistically within our budget. Everything we used or tested prior to Funraise was a compromise on features or cost. Half way through our initial meeting we were sold and haven't looked back. Funraise offers a full set of features: analytics, CRM management, email campaigns, and a beautiful and functional user experience. Somehow they are able to do all of that at a cost that is more affordable than their competitors. The best part? They consistently roll out updates and new features based on user feedback.

Funraise is an effective partner for online giving

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Funraise has a really easy to use interface and a simple concept that can be really quick to figure out. The support staff are also very knowledgeable and supportive - most of them have nonprofit backgrounds, so they can easily understand the needs of donors.

Cons: The software is getting started and I know they have more features planned for the future. There isn't much negative to say otherwise. It handles the basics of online fundraising very well.

Finally a modern fundraising platform that is beautiful and easy to use

Nov 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Love the real-time reporting, simple forms for recurring donations and single transactions, wealth screening and automated workflows for donor management. The support team is awesome and support is FREE! Love these guys :)