# Funraise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Funraise the right Donation Management solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154623/Funraise/reviews --- Funraise 4.6 (98) [View alternatives](https://www.capterra.com/p/154623/Funraise/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Reviews of Funraise Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews AJ Ashley Nicole J Founder, Executive DirectorIndividual & Family Services, 2 - 10 employeesUsed the software for: More than 2 years. “They have continued launching new and helpful features, like relationship tracking, annual reporting, texting to donors within Funraise, AI giving suggestions, and more!“ November 14, 2025 JB Jessica B Development DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “There are also small annoying things that make data-entry more time-consuming than it needs to be for gifts that are made outside of Funraise: you cannot type in the date that a gift was made, you have to scroll back through a calendar to click on a date.“ July 29, 2024 AT Andrea T Director of StewardshipNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “It made our special event ticket sales simple to manage, and I love that I can quickly print a ticket list for check-in or easily check guests off directly from the list.“ November 20, 2025 Luke W Director of DevelopmentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “The auction system feels a bit clunky compared to the rest of the platform.“ April 22, 2026 IF Iman F Director of CommunicationNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It’s a reliable partner in turning community support into real-world impact, and a great fit for teams that value both donor experience and data-driven decision-making.“ December 15, 2025 KD Kristina D Executive Director Board ChairNon-Profit Organization Management, Self-employedUsed the software for: More than 2 years. “In 2024, after receiving a huge charge because we did not process enough donations in the year, we contacted Funraise and cancelled. “ October 7, 2025 IF Iman F Director of CommunicationNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The reporting and analytics help us understand donor behavior, optimize campaigns, and steward relationships more intentionally.“ December 15, 2025 KD Kristina D Executive Director Board ChairNon-Profit Organization Management, Self-employedUsed the software for: More than 2 years. “Our non-profit suffered the loss of my grandson in 2022 at 7 years old leaving our Board in rough emotional condition. “ October 7, 2025 ## Showing most helpful reviews Showing 1-25 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lisa A. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Funraise IS Fun!" March 2, 2026 5.0 Our experience has been excellent. Customer support is always very helpful, and we like receiving the product updates so frequently. Pros We love that the free platform version gives us all the necessary tools we need to manage our donor database. The integration to our website is seamless, and the reports we can pull are very helpful. Cons We have the free version so we don't receive all the event management tools that we'd like to have access to. Review Source JH Jennifer H. Executive Director Design Used the software for: 2+ years ### "Growing Together Since 2017" November 21, 2025 5.0 Overall, our experience has been excellent! Funraise consistently welcomes feedback and enhances its product in meaningful ways. We primarily use Funraise for secure online payments with a mobile-friendly interface, automatic generation of receipts, and hosting campaigns with a fundraising goal and progress/status bar. This platform allows us to fundraise responsibly without a development team, but if we had one, we would be unstoppable. Here’s to raising enough funds to grow our team and reach even more impact. Funraise remains a reliable, evolving partner in our fundraising work, helping us achieve more while supporting the nonprofit sector as a whole. Pros We’ve been with Funraise since 2017 and have truly grown alongside the company. It’s clear Funraise was built by people who understand the nonprofit world and genuinely want to see the sector thrive — including small organizations like ours. Our success managers have always been attentive, thoughtful, and eager to share new and creative ideas. The peer-to-peer platform is seamless, and supporters of all ages and abilities can easily interact with it. Cons While Funraise is constantly improving, some of the newer features take a little time to fully explore and integrate into our workflow. That said, the team is always responsive and helpful in guiding us through updates. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Reason for choosing Funraise Better deal to keep percentage fees down Switched from [GoFundMe](https://www.capterra.com/p/158457/CrowdRise/) too many user challenges and no customer support Review Source Response from Funraise December 5, 2025 Thank you for sharing your feedback, Jennifer! We are honored be a partner in your mission. We appreciate you 💙 NP Nancy P. Database Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Find Another CRM" December 25, 2024 1.0 Not a good experience at all. We are moving on to another CRM. Pros There is not much to like about it. It is very basic to use with minimal features. Cons With so many CRMs on the market at reasonable prices, Funraise is lagging way behind. It does not have many of the features found in standard CRM programs and the ones that are there are either very limited or cumbersome to use. Review Source Response from Funraise December 30, 2024 Hi Nancy 👋 Thank you for your review. Our team prioritizes our customer's feedback to improve our product — we appreciate your review. Funraise is recognized as one of the easiest to use fundraising platforms, so a member of our team will be reaching out to make sure you and your team have the knowledge and resources needed to excel with Funraise like our other customers. Funraise is a trusted online fundraising and donor management platform built with years of nonprofit experience. We look forward to sharing more with you soon and enabling you to take advantage of all Funraise has to offer. AT Andrea T. Director of Stewardship Non-Profit Organization Management Used the software for: 2+ years ### "Wonderful Online Platform" November 20, 2025 5.0 "Funraise has been a great online platform for our organization. The system is easy to use, and their support team is always quick to answer any questions—both through chat and direct support. Their responsiveness and helpfulness make a big difference. I’m happy to recommend Funraise!" Pros What I like most about Funraise is how easy it was to learn and start using. It made our special event ticket sales simple to manage, and I love that I can quickly print a ticket list for check-in or easily check guests off directly from the list. The online training videos were also extremely helpful and made the setup process smooth. Funraise has truly streamlined our event and donation workflow. Cons Funraise has a great dashboard that provides a helpful snapshot of our fundraising—donations raised, number of donors, new donors, new recurring donors for the last 7, 30, and 90 days, along with useful pie charts, yearly performance data, and LYBUNT retention information. The only thing I wish Funraise offered is the ability to export the donor names and details displayed on the dashboard. Having an export option would make it even more valuable for analysis and reporting. Switched from [Virtuous](https://www.capterra.com/p/159179/Virtuous/) Funraise was a better choice because it worked better with our website. Review Source JL James L. Web Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Funraise Feedback " December 15, 2025 5.0 Its been amazing to work with \[sensitive content hidden\] , hes been helpful and always ready to answer and jump on a call to help setting things up when theres a problem or help needed. The responses are very quick and makes the support needed so much better and more helpful. My overall experience has been amazing and cant complain about anything. Pros The simplicity in data management and set up of forms and campaigns to be able to run smoothly and easy enough for anyone to use. Cons There are a few functions that we need that are not available and sometimes have to do work arounds. But its not too bad as there is an amazing team to help build things out. Switched from [MoonClerk](https://www.capterra.com/p/130697/MoonClerk/) There was too much complication with moonclerk and setting up forms as well as donation tracking Review Source Jon B. Director of Development Non-Profit Organization Management Used the software for: 1-2 years ### "Funraise is a wonderful addition to our nonprofit work" January 13, 2022 5.0 \[SENSITIVE CONTENT\] have been my go tos when anything goes wrong or when I want to see what can be going better. They are willing to hop on a call at a moments notice. Pros I like the ease of use and customer support the most. It is very easy to either find what you need to do or find someone to help you find it. Cons Sometimes some things can become unintegrated but again the team is always able to handle it quickly. Switched from [Bonterra DonorDrive](https://www.capterra.com/p/143072/DonorDrive/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/) Both of the things we switched from were not user friendly and did not allow for integration with SF. Review Source Response from Funraise February 4, 2022 It's our pleasure to work with you, Jon, and definitely our pleasure to work together toward better fundraising tools. Drew F. Director of Marketing Non-Profit Organization Management Used the software for: Less than 6 months ### "The one you've been looking for" July 22, 2020 5.0 Funraise has become a tremendous support system upon which to build our marketing and fundraising efforts. Their teams are friendly and responsive, and they are constantly providing free knowledge and resources which help inform our efforts. The platform is constantly improving as well, with new releases regularly. Pros Funraise combines every tool a non-profit organization may need to be successful into one easy-to-use platform, at a reasonable price point. Being able to manage donation forms, email automation, peer-to-peer fundraising and donation data analytics in one place is a welcomed addition to our tool kit and is already paying dividends. Cons There's not much to dislike. It's very intuitive and easy to use, even right out of the box. An end-to-end SMS marketing approach would be a nice feature addition that would help enhance donor communication. Alternatives considered [Bonterra DonorDrive](https://www.capterra.com/p/143072/DonorDrive/)[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[Funraisin](https://www.capterra.com/p/154184/Funraisin/) Reason for choosing Funraise Funraise provides the most comprehensive solution to address all of our needs. Rather than paying multiple vendors to manage multiple "pieces" of the process, we found Funraise to deliver in all areas, and allow us to become platform experts in one place rather than learning a little about a large number of products. The team is awesome. Our account execs and support team members have been phenomenal. The company leadership is forward thinking and always pushing for the next great version of their product. Highly recommend! Review Source Response from Funraise July 23, 2020 Drew, as always, we appreciate your "funpraise". We love working with such forward-thinking and invested organizations and look forward to a long relationship with you and your team! IF Iman F. Director of Communication Non-Profit Organization Management Used the software for: 2+ years ### "Flexible, Intuitive, and Built for Growth" December 15, 2025 5.0 Funraise allows us to move fast while staying organized. We use it as our central fundraising hub, covering CRM and donor giving, Giving Tuesday, event-based fundraising, peer-to-peer campaigns, and year-end appeals. The reporting and analytics help us understand donor behavior, optimize campaigns, and steward relationships more intentionally. It’s helped us grow revenue while keeping our small team efficient. Funraise has helped the Bahati Foundation build a stronger, more scalable fundraising engine while staying true to our mission. It’s a reliable partner in turning community support into real-world impact, and a great fit for teams that value both donor experience and data-driven decision-making. Pros Funraise has become a critical part of how the Bahati Foundation raises funds to scale our youth cycling programs. Hands down, Funraise has played a key role in helping us grow, engage, and communicate with our supporters while staying organized financially. The available integrations and platform-agnostic giving forms allow us to place a donate button everywhere it makes sense, which has significantly improved accessibility and conversion. We especially value how intuitive the donor experience is; supporters can give quickly, easily share campaigns, and feel connected to our mission without friction. Cons Funraise is a very tech-forward platform, which is a strength, but organizations that rely heavily on in-person fundraising may need to supplement it with additional workflows. Expanding or enhancing mobile, on-the-spot donation capture within the app would be especially helpful for live events and community activations. This would make it even easier to meet donors where they are and streamline in-person giving. Review Source MP Monica P. Development Non-Profit Organization Management Used the software for: 2+ years ### "Great customer service" November 24, 2025 5.0 \[sensitive content hidden\] has been phenomenal. He contacted me after reaching out to the online service help desk. In a quick short 10-15 call and another 15 min zoom call, he helped solve ALL my problems that we've been trying to figure out for months. Extremely friendly and helpful! I appreciated his kindness and time. Pros Quick and easy tool to organize and capture our historical giving to our school. We have used this software for the last 7 years and have enjoyed the customer service whenever we need to troubleshoot further into reporting. This software has also been very affordable for our budget, too. Cons We were not aware of the "soft credit" tool that we just discovered with customer service. This would have been helpful to understand this with our first roll out of the product (and maybe we missed it and could have been our fault, too) Review Source Response from Funraise December 5, 2025 Thank you for sharing your feedback. We appreciate you 🤗 BM Bryce M. Development Manager Music Used the software for: 1-2 years ### "Two thumbs up for Funraise!" November 12, 2025 5.0 It's been great. It helps me keep track of my constituents and house all of their info in one easy spot! Pros It's very easy to use and user friendly. I feel like I picked it up super quick, which is always a huge pro when trying to save time at work! Cons Honestly, there are no glaring issues that come to mind. I think sometimes editing pages or websites can be a little tricky, but nothing I can't eventually figure out. Just a couple times I've been confused on what to do. One thing I would really like is if you could feature more than 9 fundraiser pages on one site! Review Source Response from Funraise November 14, 2025 Hi Bryce 👋 Thank you so much for your review and thoughts. We appreciate you! JB Jake B. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "The Best CRM Solution that exists" July 16, 2020 5.0 My overall experience has been amazing. They are all super super nice and the entire team has taken time to make sure our organization suceeds. Specifically \[SENSITIVE CONTENT HIDDEN\] our Customer Success Manager. Anytime I need help or need support on something she goes above and beyond. Honestly one of the best relationships we have had with another organization. Pros Funraise is the combination of all of the best things from the top tier CRM solutions, but its easy to use. As a non-profit we are constantly trying to save time and energy to focus our time on our purpose, Funraise lets us do that. Cons If I could improve anything it would be the cost. Reason for choosing Funraise Because of the ease of use and the promise to support us as an organization. We had terrible customer support from other organizations and Funraise has not only supported us but joined our family and cause. Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) After having our donors in three different systems (Blackbaud, Kindful, and Moonclerk) we needed help to clean things up. It was a total mess and none of them were doing what we needed them to do. Review Source Response from Funraise July 24, 2020 Thank you for the review, Jake! Jade and the rest of the Funraise team are thrilled and full of pride to be your partner. TG Tami G. Donor Relations Manager Non-Profit Organization Management Used the software for: 6-12 months ### "BARCS" February 8, 2021 5.0 Great! Pros Easy to use, user friendly, great basic reporting and receipting Cons Intelligence takes some getting used to :) Reason for choosing Funraise Kindful is not sophisticated enough for what we were looking for Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Because of Blackbaud. Enough said. Review Source Response from Funraise February 11, 2021 Thanks for the feedback! We love the quick, clear review. Enough said. ;) JB Jared B. Director Executive Office Used the software for: 6-12 months ### "Great institutional knowledge to compliment a helpful product!" November 6, 2025 5.0 Pros \[sensitive content hidden\] and his team are very responsive. Not only is the technology that is used super helpful in moving donor experience, but the insight that \[sensitive content hidden\] and his team can provide is incredibly helpful! Cons none- totally would recommend! Thanks to \[sensitive content hidden\] and his team for being so receptive and supporting our organization in meeting our fundraising goals Review Source Response from Funraise November 11, 2025 Hi Jared! Thanks so much for your kind words. We appreciate you 💙 LL Lea L. Volunteer Non-Profit Organization Management Used the software for: 2+ years ### "Funraise customer support is great" June 10, 2024 5.0 Pros Ability to access donors & donation information Cons Fees for online transactions are too high when donors cover fees Review Source Response from Funraise June 13, 2024 Hi Lea! Thanks so much for your review and feedback. We're thrilled to hear that you are happy with Funraise and our support :) Regarding pricing and fees, Funraise's fee model is one of the most friendly models available to nonprofit organizations. With our Donors Cover Fees plan, we make possible a 0% effective platform fee rate. Funraise also offers several pricing plans and we encourage you to reach out if you'd like to learn more about different pricing options based on the needs of your organization. SS Susan S. Director of Development Non-Profit Organization Management Used the software for: 6-12 months ### "Review of product Funraise" January 21, 2021 5.0 Overall we have been very grateful to have the opportunity to use Funraise. We are a small nonprofit with a very small budget working on behalf of children, youth and young adults in and aging out of foster care. To have this product to fundraise to meet the needs of our kids has been huge. To use the events feature and peer to peer fundraising products has been exciting as we have figured it out! Thanks to \[SENSITIVE CONTENT HIDDEN\] and the team who have answered our questions. Pros We received this product through a grant from the Festival of Children Foundation for which we are very grateful. 1. We found the donation button -format and look to our donors easy and a huge improvement. 2. We created two events in three months-found the interface with our website positive and the graphics compelling to our donors. 3. We found the staff very helpful, quick to respond and not put off if we needed to come back to them with further questions. Cons We found the tracking donors not as sophisticated as other programs. The "tags" system was ok but not great. My understanding is that they are working on that. A few of our donors found it hard to make a donation. We think it has something to do with the first page where it says credit card and they thought there were other options or it was supposed to scroll to say which credit card. Once we spoke to our donors, some were able to figure it out and others chose to use another form of payment. Review Source Response from Funraise January 28, 2021 Thanks so much for the feedbackOur Festival of Children orgs are some of our favorites! We love to hear that you're finding Funraise to be useful and effective, and that you're continuing to learn and grow with the system! NG Nancy G. Executive Director and COO Non-Profit Organization Management Used the software for: 6-12 months ### "GRF Review of Funraise" June 16, 2021 4.0 Great customer service, but for the platform there needs to be more customization and easier workflow between events, gift forms etc. You have to really make sure you save before you move on. Pros Has ApplePay and PayPal. Fairly easy to set up a campaign. Cons On the Funraise platform, I find the integration of Sites, Events, Tickets, and Giving Forms to be confusing. Also, the Funraise platform has been changing, so it’s hard to know where to begin. Overall, it’s fairly easy to set up a campaign site. But it’s not always clear how to customize sections, what can be customized or changed and what can’t, etc. Sometimes the interface for editing text is problematic, such as when you want to edit white text and the editing area has a white background. Overall, it works fine but there is a lot of room for improvement in my opinion. More report functions would be good; one report I need has to be requested (we just want mailing addresses with everything else, so this should be a standard report). Review Source Response from Funraise June 21, 2021 Thanks for the feedback, Nancy! We'll take this into account as we move forward - we appreciate your support and your work! LB Lori B. Director of Development Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Customer Service From \[SENSITIVE CONTENT HIDDEN\] and others" February 25, 2021 3.0 The customer service and patience from \[SENSITIVE CONTENT HIDDEN\] has been the best part of it. His help, knowledge and responsiveness is what makes Funraise worth the cost. Another program might have more bells and whistles -- but a young man who responds like he does -- is the bells and whistles. Pros As a development professional I appreciate that their is a free version for less experienced people. Cons The software seems to not have been designed for experienced Development professionals who want to use the features and events that other platforms like Greater Giving provide. Limited customization, limited buttons, etc. That being said you should design your software to ask the user what are you trying to do and then take them through the steps, IE. Are you holding a gala? Yes. Do you have an auction at your gala YEs....then you build a skeleton platform for them. Why don't you send me emails using your own platform. I set up a page for example? then you send me an email afterwards and on a regular basis that walks me through another feature I can or should be suing. There's just too much to discover on my own. Review Source Response from Funraise March 4, 2021 Hi Lori, thanks for your feedback! We just want to note that it sounds like you're utilizing a limited set of Funraise features based on your plan, but there's lots more... as you noted. "There's just too much to discover on my own." To help out, we'd love to provide an advanced demo to help you take advantage of everything Funraise has to offer and show you how Funraise is powering international organizations raising millions online. We'll reach out to schedule a call. Thanks again! KR Kasai R. Communications and Development Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Funraise will help take your fundraising to the next level!" February 6, 2019 5.0 As an organization, we are trying to build up individual contributions as a funding stream. Before using Funraise, we were mostly relying on larger, one-time donations from those in our area who were already familiar with our work. These were few and far between, however. Funraise has allowed us to make a start at engaging more frequent and smaller dollar, recurring donors. We're still in the process of figuring out what our next steps will be (most likely an event-centric campaign), but the platform has made our work much easier in this regard. Everyone we've worked with at Funraise, especially our Customer Support Manager, has been both incredibly helpful and a pleasure to work with, even when the inevitable bumps in the road arose. Their knowledge base regarding both the platform and any technical support (coding, etc.) proved indispensable. And the software itself has created greater possibilities for fundraising than we could've imagined. For us, the Funraise platform has been well worth it! Pros Before using Funraise, we were stuck with an older platform that not only didn't engage current and potential donors but also didn't allow us to track the money in an efficient way as it came in. Maintaining a spreadsheet of donations as they trickled in was ungainly and didn't make the donor feel as though their contribution was appreciated by our organization. Using Funraise, the ability to add offline donations has been a huge plus for us on this front, our Customer Support Manager, and the others at Funraise we reached out to were incredibly helpful as our staff member tasked with learning and deploying the platform worked through updating our donation page and building our first campaign site. The platform's updated, straightforward interface made things even easier for us. As far as our donation page and first campaign site, we saw an appreciable increase in donations. When issues came up, Funraise Support readily provided effective solutions to them. Funraise allowed us to reach people who were previously unaware of our work, and thus unaware of the impact their contributions could make to furthering it. Cons The act of changing the template wiping out all the campaign page content initially caused some trouble for us, but only because we missed the warning on the editor. Review Source DA David A. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Great Software" August 18, 2020 5.0 Overall, very happy with the software and continuing to learn more tools that go a long way in growing my relationship with our supporters, donors, and constituents. Pros The ability to customize the pages and sites is extremely valuable. The ability layer tasks to team members has an enormous value. The automation that have been created are beneficial. The customer service is absolutely incredible. Shoutout to \[SENSITIVE CONTENT HIDDEN\]! Cons It takes some time to get use to all of the features, and the customizations you can apply to it. Data downloads can be tricky if you don't have someone on your team that can manipulate data on excel. The team is constantly working on updating the system to provide the most useful tools and user experience. Review Source Response from Funraise December 15, 2020 Thanks for the feedback. As you noted, we're constantly working to make every facet of the platform easy and intuitive. We want you to save time and frustration with every Funraise interaction. JH Jake H. Lead Engineer Civic & Social Organization Used the software for: 2+ years ### "Great integrations" January 23, 2021 4.0 Pros We've used Funraise for several years. It's extremely easy to set up & use, but also has great API functionality that allows our developers to integrate our fundraising data into other systems. They also have a partnership with Facebook that allows you to automatically import your Facebook donation data. Cons The biggest downside is that there is no way for donors to update their recurring donations themselves, but I've been told for months that this is in the works. Review Source Response from Funraise January 29, 2021 Thanks for the feedback! We love that you're using our time-saving tools and integrations and that you're advocating for more solutions to problems many nonprofits face. HL Henry L. Director of Events Non-Profit Organization Management Used the software for: 6-12 months ### "Good account management by our Funraise representative " March 5, 2021 3.0 When I started at my organization last year, I was new to Funraise and I actually didn't even know we had the product. I was actively looking for a P2P solution to use for a new campaign we were going to launch. I reached out to Funraise to schedule a demo of their solution. With in 24 hours I had received an email from \[SENSITIVE CONTENT HIDDEN\], our Funraise rep. She informed me that we were already a client and scheduled a call to give me an update and a full overview of our account history and the Funraise solution. We decided to use their product for our new campaign and throughout the entire process \[SENSITIVE CONTENT HIDDEN\] was a great resources and provided assistance from start to finish. She was always very responsive and when she didn't know the answer she would research and get back to us within a reasonable timeframe. Pros Fairly ease to use, cot and had good account management. Cons Not having built in email and no incentive management. Review Source Response from Funraise March 8, 2021 Thank you for the feedback, Henry. While we work on adding the stuff Mercy for Animals (and other customers!) ask for, we appreciate your support and patience. Bryan F. Development Manager Philanthropy Used the software for: 6-12 months ### "Finally a fundraising tool built by fundraisers (and their team of product wizards)! " January 10, 2019 5.0 Pros Funraise provides beautiful donation page forms and campaigns, but the real magic that a fundraising professional can appreciate is in the back end of the product. The integration of donor drip email campaigns, transaction reporting, automatic yearly donation summary emails to donors saves so much time, effort, and energy because of how they've build a fundraising product that is truly for fundraising professionals. To add, their customer service team and client centric approach is top notch. Cons The software currently does not have a donation matching option, which other platforms do have. Review Source BB Bruno B. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Good software, fantastic customer experience!" December 10, 2020 4.0 Good software, amazing customer experience! Iman Bahati is by far the best customer experience specialist I met so far. She is always very helpful, knows how to listen to our organization's needs and, most importantly, solve any problems we might have. Our positive experience with Funraise so far has a lot to do with the fact that we have Iman just a phone call away. Pros The software is intuitive and easy to use. For those reasons, it's quite easy and quick to set up a fundraising campaign and release it in a matter of hours. Cons I would like to see more opportunities to customize the templates. Design options are still limited. Review Source Response from Funraise December 15, 2020 Thanks for the feedback! We're thrilled that you're finding Funraise to be intuitive and easy to useand that you love Iman as much as we do! She's a gem. MC Michelle C. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Happy Funraise User" March 5, 2021 5.0 Pros I love the depth of the data they have available and the excellent customer service. If there's ever something I have trouble accessing their team will help me get what I need to meet our goals. Cons Our main method of fundraising is peer to peer, and some of the features are more catered toward traditional fundraising. Review Source Response from Funraise March 10, 2021 Thanks for the feedback, Michelle! Dressember holds a special place in our team's heart, and we are constantly thinking of your team as we build out our product. AM Adriana M. Sponsorship & Marketing Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great platform, super easy to use and the customer support is fantastic!" February 4, 2021 5.0 AWESOME! Prior to Funraise, we had no donor management system (unless you count excel...) and this changed the game for us. Our P2P fundraisers were a huge success - thanks to this platform. Finally, the customer support. Seriously, shoutout to all the great people who answered all my questions - y'all are doing great work! Pros We did several p2p fundraisers and I really enjoyed that we can customize it! I also love the aesthetic of the platform; it is so easy on the eyes! The reporting filters were very convenient and it avoided the need for excel or sheets. Cons The customization of donation receipts was limited. To note, we are a Canadian based non-profit so the tax receipt requirements are different. Review Source Response from Funraise February 5, 2021 Thank you for the feedback! We're thrilled that you were able to excel beyond Excel and even happier that we get to partner with you to achieve excellence! 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