# Funraise Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Funraise the right Donation Management solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154623/Funraise/reviews

---

Funraise

4.5 (118)

[View alternatives](https://www.capterra.com/p/154623/Funraise/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 10th, 2026

# Reviews of Funraise

Ease of use

4.4

Customer Service

4.8

## Pros and Cons in Reviews

RH

Rebecca H

Director of DevelopmentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Their fundraising pages are another major strength — you can create donation landing pages with a lot of automation built in, which saves time and streamlines the donor experience.“

May 22, 2026

Brad N

PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“They charge extra for emails and their email editor is awful, very little ability to customize, add images, etc.“

May 29, 2026

DB

Deanne B

Social Impact And Fundraising ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“What I like most about Funraise is that it brings our core fundraising tools into one platform that is clearly built for nonprofits rather than generic ecommerce.“

May 19, 2026

NA

Natalie A

CEORecreational Facilities and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“There was not a lot that I didn't like about switching over. If I had to say something, maybe a writing out plan or two on how to execute your first monthly donor drive or staff fundraise drive competition.“

June 12, 2026

RH

Rebecca H

Director of DevelopmentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“I’ve also been very impressed with the donor management features, including tools for donor cultivation, task creation, and automated thank-you letters.“

May 22, 2026

JB

Jessica B

Development DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“There are also small annoying things that make data-entry more time-consuming than it needs to be for gifts that are made outside of Funraise: you cannot type in the date that a gift was made, you have to scroll back through a calendar to click on a date.“

July 29, 2024

AJ

Ashley Nicole J

Founder, Executive DirectorIndividual & Family Services, 2 - 10 employeesUsed the software for: More than 2 years.

“They have continued launching new and helpful features, like relationship tracking, annual reporting, texting to donors within Funraise, AI giving suggestions, and more!“

November 14, 2025

RH

Rebecca H

Director of DevelopmentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“There have been times when it wasn’t immediately clear how to use a feature or even what certain tools were designed for.“

May 22, 2026

## Showing most helpful reviews

Showing 1-25 of 118 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Luke W.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Modern, Easy-to-Use Fundraising Platform"

April 22, 2026

5.0

Overall, it’s been a really positive experience. It’s a solid platform that makes fundraising easier both on the admin side and for donors. It’s helped streamline a lot of our processes and made things feel more polished and professional.

Pros

The user experience is really strong—everything from checkout to forms feels clean and easy. It’s intuitive for donors, which matters a lot. I also like the dashboard and reporting tools—they make it easy to track performance without digging around. Overall, it feels modern and built for how people actually give today.

Cons

The auction system feels a bit clunky compared to the rest of the platform. It’s not as intuitive and takes more effort to manage than it should. That said, it sounds like improvements are already in the works.

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reason for choosing Funraise

Better price for better processing and better options

Switched from

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

Poor system with Donor Perfect and poor checkout process

Review Source

Response from Funraise

April 23, 2026

Hi Luke! Thanks so much for your feedback. We're really glad to hear how easy the platform is to use for you and your team. Your feedback about auctions is heard as well, thanks for sharing these insights. We appreciate you 🤗

LR

Laramie R.  
National Development Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Prime Customer Service"

June 18, 2026

5.0

Pros

Funraise's onboarding team is second to none. They are quick to respond, kind and thoughtful with their answers, and always available. They clearly outlined what the onboarding process looks like and have useful articles, and live support for all steps. I can already tell that the donor experience and export of data is going to be more secure, consistent, and accurate than our previous platform.

Cons

I have not had any major complaints. There are some customization options that I would like to expand within the giving forms, however, they always record these requests for future updates.

Switched from

[Click & Pledge](https://www.capterra.com/p/99432/Click-Pledge/)

Our old platform was clunky, unreliable, and inaccurate. They also have terrible customer service.

Review Source

JP

Jillian P.  
Volunteer and Philanthopy Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Funraise Review"

May 19, 2026

3.0

It is a good tool but has lots of quirks in the backend. I was reaching out to the help team daily to better understand how to get the page to look the way I wanted. Overall, user friendly though.

Pros

The easy peer to peer tool that employees could share out to raise money. The helpful help team that responded quickly.

Cons

The challenging integration with Daxko that requires lots of work. It does not transfer all information over and still requires steps to have them land correctly in Daxko.

Review Source

JM

Joshalyn M.  
Operations  
Hospital & Health Care  
Used the software for: Less than 6 months

### "AMAZINGGGG!"

June 29, 2026

5.0

A great and easy experience from start to finish. The transition was smooth, seamless, and stress-free.

Pros

How making the donation pages east access as well as creating our fundraiser page i enjoy doing that

Cons

I dont have any cons so far maybe when i start really using it on a daily basis i may find something but as of right now i'm okay

Switched from

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

Wanted a different platform to use that makes thing easier

Review Source

KB

Keri B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Giving us Room to Grow"

May 19, 2026

4.0

Pros

We appreciate the tools and coverage for most needs: peer to peer, campaigns, DAF and stocks, events and auctions. It’s helpful for a small shop to have this integrated into one platform.

Cons

Learning curve for events and messaging - it’s sparser than our last platform and it takes some time to build out.

Alternatives considered

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reason for choosing Funraise

Comprehensive platform with better features

Switched from

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

No event and auction integration, campaigns were hard to duplicate and no DAF ease. Also way more expensive once purchased by gofundme.

Review Source

AC

Alex C.  
Assistant director of development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Using as a donation processor with SF integration "

May 23, 2026

3.0

I’m using it as a donation processor only, so I don’t use a lot of the features. It’s easy to set up. Customer support is mixed.

Pros

User friendly donation pages. Easy to figure out back end for the most part. Sales rep was very knowledgeable.

Cons

Glitchy - doesn’t always push changes through. Also the question and answer bit feels over complicated from a data perspective.

Switched from

[SoapBox](https://www.capterra.com/p/232131/SoapBox/)

Quicker donations for event fundraising and multiple payment methods

Review Source

L-

Lara -.  
Development Associate  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Supportive Team!"

May 20, 2026

5.0

So far really great! Even with just a very fresh and small organization like ours, it doesn't feel like a big obstacle anymore to do the foundations work as we have Funraise to help us.

Pros

I love how you are very much supported from the team. Whenever you have a question or a concern, you could always reach out to someone from Funraise for support. In addition, the interface is easy enough to use. It is not complicated, and you could get by even on your own. They have a dozen helpful articles online too that could guide you if you get stuck.

Cons

I do not have any concerns so far. Whenever I have questions, there is always a Funraise support team who helps out.

Review Source

Response from Funraise

June 4, 2026

Hi Lara! Thank you for your review. It's so great to hear that your team feels supported and that you are finding Funraise easy to navigate. We can't wait to see what you accomplish with Funraise! Thank you, we appreciate you 💙

RC

Rob C.  
Executive Director  
Sports  
Used the software for: 2+ years

### "Funraise is a great application for Non-profits and Ministries to track contributions."

May 18, 2026

4.0

I have been using Funraise since November 2023 and like it. It serves our ministry well and has been a blessing to the ministry.

Pros

I like having an economical solution for my non-profit to manage and track incoming contributions to our ministry. Funraise is very easy to use, and it helps me be a good steward of the funding we've been entrusted with.

Cons

I would like a more robust app for Funraise. I have attempted to use it to record contributions without having to use my laptop, and I have not been able to enter it on the app.

Review Source

Response from Funraise

May 19, 2026

Hi Rob, thanks for your review! We're so happy to hear that Funraise has been easy to use for your ministry. Thanks for your feedback about our mobile app. While it is possible to process in-person payments with the app, it is not yet possible to enter offline transactions. We'll share this feedback with our product team! Thank you! We appreciate you 💙

DC

Dev C.  
Administration and Program Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Does the Job, less value than expected"

June 3, 2026

3.0

Mid. Some software does not integrate easily. Lots of manual entires. For fee upgrades needed to do some actions.

Pros

Organized CRM helps track supports. Integration caused a lot of duplicates. Must take the time add tags to each supporter. Notes are not clear and on top of supporter info.

Cons

Platform fees and limitations with payment system integrations. Donors cannot customize giving enough.

Review Source

Response from Funraise

June 4, 2026

Hi Dev, thank you for your review and feedback. We're glad to hear that Funraise has helped you organization and manage your supporters. Regarding your insights about integrations and manual updates, I highly recommend that you reach out to our customer team for some training and tips. Funraise is designed to automate and seamlessly run the most common nonprofit fundraising workflows. We are here to help you make the most of Funraise and our support team is always available to you. Thank you! We appreciate you 💙

SM

Sharla M.  
development coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Best customer service available"

May 19, 2026

5.0

Pros

Their customer support is incredible--by far the best of any software I've used! They are always willing to meet, call, or make changes. You also are always talking to a real person.

Cons

They sometimes roll out updates prior to announcing them, which sometimes conflicts with our strategy/use of the software, but their team is always so responsive for finding a fix.

Review Source

JL

James L.  
Web Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Funraise Feedback "

December 15, 2025

5.0

Its been amazing to work with \[sensitive content hidden\] , hes been helpful and always ready to answer and jump on a call to help setting things up when theres a problem or help needed. The responses are very quick and makes the support needed so much better and more helpful. My overall experience has been amazing and cant complain about anything.

Pros

The simplicity in data management and set up of forms and campaigns to be able to run smoothly and easy enough for anyone to use.

Cons

There are a few functions that we need that are not available and sometimes have to do work arounds. But its not too bad as there is an amazing team to help build things out.

Switched from

[MoonClerk](https://www.capterra.com/p/130697/MoonClerk/)

There was too much complication with moonclerk and setting up forms as well as donation tracking

Review Source

CO

Cristol O.  
Founder & CEO  
Mental Health Care  
Used the software for: 1-2 years

### "ANGEL AID = Donor LOVE. Funraise = Donor TECH!"

December 10, 2020

5.0

Funraise makes us look 'PRO' for major global corporations. We've run global Corporate Social Responsibility (CSR) campaigns with donors and volunteers from Microsoft, Amazon, Walt Disney Company, Netflix, Horizon Therapeutics ~ they have high expectations about the user experience and Funraise has never let us down. I never wonder is my DRM will fail us.

Pros

Three things make Funraise the best donor management software on the market: 1) Technology built by nonprofit leadership for nonprofit leaders. As CEO of ANGEL AID, I don't have time to fuss around with technology platforms but we need a mobile-first, scalable solutions to meet our goals. We launched with Funraise and the intuitive interface has made it so easy for our team to grow aggressively. We have used Funraise to build campaign websites, email prospective donors, acknowledge donations, text event details, and (most important) automatically process end-of-year acknowledgement letters with ease. 2) Exceptional Customer Success team. Our donor campaigns benefit from a 1-to-1 reviews with the Funraise Customer Success team. We have had several leads over the past two years, but every interaction is with a positive, encouraging, knowledgable resource who offers the details to make our campaigns more successful. Our current Customer Success Manager, \[SENSITIVE CONTENT HIDDEN\], is exceptional. \[SENSITIVE CONTENT HIDDEN\] is responsive, creative, and thoughtful about user flows ~ ANGEL AID donors have commented on how easy it is to work with us ~ that is one part software and two parts \[SENSITIVE CONTENT HIDDEN\]! \[helping us think through how to use the software\]. 3) How To Guides ~ Funraise publishes a steady flow of guides, blogs and recommendations for how to tackle big opportunities (like peer-to-peer, Facebook Fundraisers, Text Campaigns) that we share with our team. Everyone benefits from Funraise. Cristol

Cons

The ticketing function negates the ability for donors to sign-up for recurring donations. That is a miss. Campaigns that have ticketing may galvanize a potential donor who cannot join the event, but want to sponsor an ongoing program... There should be the ability to do recurring donations, even when tickets are the call-to-action.

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

Reason for choosing Funraise

Honestly? The 'Funraise the Musical' video is what drew me in. I knew I wanted to work with a company that 'gets' how hard this work is and how much we all need a little inspiration and FUN in our nonprofit day-to-day. Bring back the video!! \[SENSITIVE CONTENT HIDDEN\]

Review Source

Response from Funraise

December 16, 2020

It's always a pleasure to work with ANGEL AID's teamyour passion shows through in your effort and impact. Thank you for making Funraise better through your suggestions and feedback!

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great platform, lacking quality customer service."

August 20, 2019

5.0

I really enjoy their platform, but I think they need to invest in training their staff how to handle problems better.

Pros

The back end usability is easy and quick to learn. The widget to collect donation directly on our website has been wonderful. The campaign page features have been perfectly suited to our needs.

Cons

The customer service if there's a problem is dreadful. We had tens of thousands of fraudulent charges happening at one point and it took two weeks for them to enable the reCaptcha feature for us to put on our donation form and then another six weeks to remove the charges and donor profiles that were created from each of them. During all of that time they only let me know the state of where things were at if I reached out to them. Each time I was left with no timeline on when the problem would be resolved.

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

Reason for choosing Funraise

We were able to get what we needed and only pay for those features so it priced it within our price point.

Switched from

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

We were looking for something that offered us more, for a reasonable price.

Review Source

Response from Funraise

August 29, 2019

We're so glad you love our platform, and we're grateful every day that we get to work with you. Regarding our Customer Success team, we hope you know you've had a positive impact on them and your fellow Funraise customers! The fix that we implemented for you is being used by others, so we thank you for bringing us the issue. Our Customer Success response guidelines have been revamped due to your frustration as we want all our nonprofits to feel empowered and informed. And mostly, we have a renewed sense of purpose when it comes to how our product works every day for real nonprofiteers like you.

TW

Tracy W.  
Acting Executive Director & Chief Creative Officer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "\[SENSITIVE CONTENT HIDDEN\] made me believe in a CRM System Again"

September 15, 2020

5.0

The sales team especially seem more like friends than people trying to sell me stuff. I especially appreciate \[SENSITIVE CONTENT HIDDEN\] meeting me on my level and never making me feel as though I am harassing them with my questions because I definitely am.

Pros

As an old, I believed I would be overwhelmed by the technology used to conduct non-profit business through a CRM and a Peer to Peer fundraising site. However, the system and building campaigns was very easy to use and pretty straight forward. When I was unable to figure something out by good old trial and error, the customer success team made sure I understood what I was doing and how to fix anything I needed moving forward. Having all transitions in one place is a great feeling, especially when sending tax forms to donors and organizing new supporters .

Cons

I feel the on boarding system could be a little more macro and less piecemeal .

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Funraise

Most in platform plug ins and what we needed for success. Easiest to use and extremely quick customer service.

Review Source

Response from Funraise

September 16, 2020

Thank you, Tracy! Funraise loves The Chick Mission... there's no other cause we'd jump in freezing-cold water for. Blake and Dani have enjoyed working with you and we hope to see you grow in the years to come.

Lisa A.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Funraise IS Fun!"

March 2, 2026

5.0

Our experience has been excellent. Customer support is always very helpful, and we like receiving the product updates so frequently.

Pros

We love that the free platform version gives us all the necessary tools we need to manage our donor database. The integration to our website is seamless, and the reports we can pull are very helpful.

Cons

We have the free version so we don't receive all the event management tools that we'd like to have access to.

Review Source

Andrew F.  
Director of DIY and Endurance Event Fundraising  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Fundraise Platform Review "

December 2, 2025

4.0

Overall, great product, and stella support! We've built many websites on the platform, and will continue to create more.

Pros

Support from the fundraise team has been nothing but outstanding - They're always responsive and get back to me in a timely manner.

Cons

Some language used does not match up with non-profit terms. Learning curve if you don't know HTML code can be a challenge.

Review Source

Response from Funraise

December 9, 2025

Hi Andrew! Thank you for your feedback. These insights are helpful for our team. We appreciate you 🤗

NP

Nancy P.  
Database Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Find Another CRM"

December 25, 2024

1.0

Not a good experience at all. We are moving on to another CRM.

Pros

There is not much to like about it. It is very basic to use with minimal features.

Cons

With so many CRMs on the market at reasonable prices, Funraise is lagging way behind. It does not have many of the features found in standard CRM programs and the ones that are there are either very limited or cumbersome to use.

Review Source

Response from Funraise

December 30, 2024

Hi Nancy 👋 Thank you for your review. Our team prioritizes our customer's feedback to improve our product — we appreciate your review. Funraise is recognized as one of the easiest to use fundraising platforms, so a member of our team will be reaching out to make sure you and your team have the knowledge and resources needed to excel with Funraise like our other customers. Funraise is a trusted online fundraising and donor management platform built with years of nonprofit experience. We look forward to sharing more with you soon and enabling you to take advantage of all Funraise has to offer.

CD

Christina D.  
COO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The best fundraising software out there! "

March 5, 2021

5.0

Funraise has met all our Fundraising needs! It's helped us made our donor experience easy. One feature that is really important to our organization is that we are able to create numerous giving forms because we have a new product we giveaway to donors each month and need a need form for this every month. Funraise lets you create as many forms as you want. The Campaign Sites have been an important feature for us as well for our bigger fundraising campaigns. Being able to allow our donors to see our progress and where we are at in our Giving Goal helps create excitement and encourage giving.

Pros

We've been using Funraise for 4 years now and still love it! It's been a great experience all around. First of all, Funraise is very affordable. For smaller nonprofits they don't charge the crazy base prices that so many other Fundraising softwares do that a small organization can't afford. The integration features are easy, reporting is beautiful, and customer support is the best! I know the people on my team at Funraise are there for us and want us to succeed. The interface of the dashboard is easy and intuitive. I love that in Funraise you can create donation buttons to put on your own site so your site gets the traffic and you can brand it exactly how you want.

Cons

I can't think of anything I don't like.

Review Source

Response from Funraise

March 8, 2021

Thanks for the feedback, Christina! We love working with you and just like your donors, we love seeing your progress!

SS

Sonja S.  
Director Of Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Work with a CRM that works with you"

July 19, 2021

5.0

Pros

Your software is a tool that needs to work for you, not the other way around. Funraise allowed us to implement much needed data and donor tracking upgrades quickly, with more innovation, and in a cost effective way. Customer support has always gone above and beyond to help us overcome any hiccups along the way. Overall, we have out performed our fundraising goals year over year since using Funraise and our data is now easy to find and manager.

Cons

There are some minor customizations that I'd like to make to donor records or to event pages but Funraise is always improving and introducing new features. I love that they grow with us, anticipate needs and work to build solutions so that I don't have to wait to long for those changes.

Reason for choosing Funraise

More functionality and agility and and more user friendly. Much better customer service and a desire to personalize the experience for our organization.

Review Source

Response from Funraise

July 22, 2021

Thanks for the feedback, Sonja! It's always our pleasure to dream up new solutions and work with customers to implement them for maximum impact.

SS

Susan S.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Review of product Funraise"

January 21, 2021

5.0

Overall we have been very grateful to have the opportunity to use Funraise. We are a small nonprofit with a very small budget working on behalf of children, youth and young adults in and aging out of foster care. To have this product to fundraise to meet the needs of our kids has been huge. To use the events feature and peer to peer fundraising products has been exciting as we have figured it out! Thanks to \[SENSITIVE CONTENT HIDDEN\] and the team who have answered our questions.

Pros

We received this product through a grant from the Festival of Children Foundation for which we are very grateful. 1. We found the donation button -format and look to our donors easy and a huge improvement. 2. We created two events in three months-found the interface with our website positive and the graphics compelling to our donors. 3. We found the staff very helpful, quick to respond and not put off if we needed to come back to them with further questions.

Cons

We found the tracking donors not as sophisticated as other programs. The "tags" system was ok but not great. My understanding is that they are working on that. A few of our donors found it hard to make a donation. We think it has something to do with the first page where it says credit card and they thought there were other options or it was supposed to scroll to say which credit card. Once we spoke to our donors, some were able to figure it out and others chose to use another form of payment.

Review Source

Response from Funraise

January 28, 2021

Thanks so much for the feedbackOur Festival of Children orgs are some of our favorites! We love to hear that you're finding Funraise to be useful and effective, and that you're continuing to learn and grow with the system!

Asia M.  
Programs Director  
Philanthropy  
Used the software for: 2+ years

### "We LOVE Funraise!"

January 11, 2019

5.0

The tools is fantastic and Funraise continues to invest and develop the tool and expands its functionality. We also love working with the Funraise team and appreciate their organizational culture. They truly are your partner - they care about what you do and will help you realize more opportunities. They are always available, are super savvy, understand the nonprofit world, have the cutting edge know-how, and we see them as our extended team members.

Pros

Considering financial and human resources limitations, Funraise offered us exactly what we needed - ability to quickly and easily create beautiful and inspiring fundraising pages. From an idea to completion, within a few hours, we were able to have an online fundraising campaign set up. How cool is that!?! We could trust the campaign templates follow the latest and greatest design/usability features making them beautiful, current, super easy to use, and additionally we could customize the templates to fit our brand. In terms of online fundraising and storytelling, Funraise, made our job so much easier! We could focus on what we do best - activating our stakeholders and full-filling our mission.

Cons

We wish the giving forms could be more customizable in terms of adding/creating your own fields/questions. With that being said, since we started using the software, we have seen amazing developments and improvements to the tool, so that probably will be addressed at some point by their product development team. They really do listen to the needs of the users.

Review Source

LS

Lindsey S.  
Director of Programs and Services  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Simple and easy for donors and staff"

March 24, 2021

5.0

Pros

Setting up Funraise was quick and easy and only took us a couple of days. They have multiple options from stand alone donation pages, to pop up forms that can be integrated into your website. We have a lot of older donors and I have never had a donor call me asking me how to donate in the past two years of using Funraise. Our donors are happy, our accountant is happy, and I am happy with how little I need to do because everything runs automatically.

Cons

I have two suggestions: 1) We still have a lot of donors who are old school and mail checks. I wish after the automatic email contribution statements were run I could get a printable version for all my donors who don't have an email. Right now I can run that manually, but it takes awhile. 2) A little more customization options on the website pages.

Review Source

Response from Funraise

March 29, 2021

Thanks for the feedback, Lindsey! We cannot stress enough how much we love ICAN. And your donors' ease of use and accountant's happiness is our absolute goal and pleasure. Thank you for working with us.

Ellie B.  
Senior Grants Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "This is great for monthly giving"

April 26, 2022

5.0

Pros

I chose this product for the easy monthly giving widget that exists on our website. It uses AI to determine how much to ask the person for which is pretty cool.

Cons

Paying for any software as a nonprofit is painful, but this is worth the money.

Reason for choosing Funraise

ACH transfers and stripe

Review Source

Response from Funraise

May 2, 2022

Thanks for the review, Ellie! We're so glad you have you as part of the Funraise family.

JS

Jacob S.  
Dir of Operations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great for non profit donor and donation tracking"

January 21, 2021

4.0

The software is easy to use right out of the gate. I wish it had better triggered email features as it would make life easier, but I suppose that's why the Mailchimp integration exists. Support is pretty solid and I can usually get a hold of my rep or support fairly quickly.

Pros

Funraise is a purpose built tool to help not for profit organizations properly track donors and donations. It is a great tool that plugs into other toolsl like Mailchimp and Quickbooks. It also integrates with Stripe and other payment gateways to have all donations in one place. It is great if you do the work to get Funraise as your source of truth. This takes some work to audit other platform and properly integrate.

Cons

too many dupes! I wish it had some intelligence built in to understand donors as they attempt to donate using a different email address. I suppose there are some privacy issues with it but there must be a way to reduce the number of duplicate profiles from being created. I spend far too much time deduping and merging profiles.

Review Source

Response from Funraise

January 25, 2021

Those darn dupes! We see the work that you do and we know it's not always easy. No matter how hard we try, there will always be more that we can do to make your work more meaningful and impactful.

HH

Hugh H.  
President  
Apparel & Fashion  
Used the software for: 2+ years

### "Great Product, Great Team"

March 24, 2021

5.0

Great! The team has always been so nice to us. Doesn't feel like I am dealing with a big corporation that will just pass me on to the next customer service department. I know the people I work with, and that makes working with them much more comforting.

Pros

We love Funraise because the plugins to our website, the campaigns we launch, and the general set up are super easy to use. Most of our yearly donations are recurring and Funraise really has provided peace of mind for us in handling that, along with our EOY big fundraisers we do virtually. This is the most thought-through fundraising tool we've ever used in our 8 years of existence!

Cons

Honestly, everything for us has been smooth and good.

Review Source

Response from Funraise

March 29, 2021

Thanks for the feedback, Hugh! And thank you for seeing the care that goes into Funraise, from our development team to your Success Manager. Finally thank you for the work you do.

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.