Average Ratings

6 Reviews
  • 3.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

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About Music Teacher's Helper

Online software for private music teaching automation and control. Features include billing, automatic reminders, and lesson scheduling


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Music Teacher's Helper Features

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Music Teacher's Helper Reviews Recently Reviewed!


Automate most of your studio functions (apart from actual teaching!)

Feb 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Once each student is set up, the software handles scheduling, billing and other administrative functions.

Cons: There are a few small bugs which they are working on, so expect improvement in the future. It took me a bit of time to get my head around billing because we have some lessons which are monthly payment, some by semester, and some pay-as-you go. The support team were really helpful in working that out.

Vendor Response

by Studio Helper on February 15, 2018

Hi Mark, Thank you so much for your review! We always strive to keep our program as well balanced as we can and also user friendly. :-) We also take pride in our support. They do a fantastic job of helping customers. Thanks again!

Capterra-loader

This has been the best helper for my teaching studio

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: 1. Ease of scheduling students
2. Excellent integration of accepting credit cards or Paypal
3. In addition to a web site, I have a blog, all powered through MTH
4. Ability to track finances and create reports for end of year tracking
5. Web site compatible or use one of theirs
6. Blog feature

Cons: When assigning students to a group class, I'm not able to track different fees for different students. Not all my students pay the same fee if they are a scholarship recipient or receiving some kind of discount. I have to do extra work by creating a credit on their account

Music Teacher's Helper STOLE my hard earned money.

Aug 22, 2017
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It was okay, and then they revamped their site and got rid of features that were most helpful, like a transaction report.

Cons: Music Teacher's Helper my hard earned money. I was relocating and closing my studio, and forgot that my yearly subscription was renewing. The didn't send me any notice until AFTER they charged my credit card. I cancelled my account within days and still had to pay for a year of service because of their NO REFUND policy. Their customer service people in the billing area are never available when you call. They are the worst.

Overall: None, I have cancelled because they are horrible.

Great idea - just needs to work. Too many bugs.

Jul 25, 2017
2/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The online scheduling is very convenient for myself and students. When it is working properly, the billing system saves time and parents can check their balances at any time.

Cons: Too many bugs - and when they affect your billing, it's no longer a useful or trustworthy tool.

Overall: Saves time and makes scheduling convenient.

MTH makes things pretty easy, once the configuration and set up is finished.

Jul 19, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automated lesson reminders, automated invoicing, bulk email options, lesson notes, integration with online payments, customer support staff, free public website option.

Cons: There seems to be a lot of bugs in the last couple of years. I've used this software for nine years now and I've been quite happy with it overall, but the last couple of years there have been a lot of little things. They usually get fixed pretty quickly, with a few exceptions, but it gets annoying sometimes, depending on where the bugs are.

Overall: Easy to schedule students and track income and expenses.

Saved my business

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software has everything that I could need in managing my music business. Scheduling, invoicing, student management

Cons: updates take way to long and often leave parts of the system broken. This is a big issue, however, the rest of the product continues to shine still saving me valuable time.

Overall: Saves me time that I need for teaching