Kajabi

Kajabi


4.5 / 5
14 reviews

Who Uses This Software?

Kajabi is an all-in-one platform for digital entrepreneurs and small businesses to sell content and digital products online.


Average Ratings

14 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $103.00/month
  • Pricing Details
    Select from three different plans that meet your needs: Basic, Pro, Premium
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Kajabi
  • newkajabi.com
  • Founded 2009
  • United States

About Kajabi

Kajabi is a content marketing platform that allows anyone to easily sell content online. All the tools you need to start and manage your online business are here under one roof: a course creator to turn your content into digital products, a website to show off your store of digital products, sales tools to make getting paid for your content easy, landing pages to grow your audience, email marketing to turn your leads into customers, and much more.


Kajabi Features


Kajabi Reviews Recently Reviewed!


Capterra loader

Jack of All Trades - Good at Most

Mar 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best part of Kajabi is that everything is under one roof. Email, landing pages, sales pages, shopping cart, website, blog, marketing funnels, online courses. It's all there in one system. VERY NICE.

And you know what, Kajabi does a pretty good job at most of these functions, and they're always improving or adding more features.

But what almost always amazes me is the live customer support. They offer 24/7 live chat, and the longest I've ever had to wait (and I've chatted at all times of day and night!) is three or four minutes, once. Every other time (and there have been many!) I'm almost immediately connected to someone. And these people are awesome. They will get you the answer, help you troubleshoot your issue, and even tinker around with some options/coding on the page to make it work if you're trying something a little more custom and can't quite get it to work right. Seriously. The support staff is top-notch!

Cons: Like I said above, it does everything. But it's not the best at anything. It's got email, but there are some things that are still easier (or possible) on MailChimp or ConvertKit that aren't on Kajabi. It does online courses, but there are some features (like gamification or completion certificates) that it doesn't do.

Now, I am a bit of a power user and want to customize and make things do what I want them to do. For most people, I think they'd be pretty happy with Kajabi and never really run into something they can't do. And they really are adding features all the time (like cart abandonment emails which just got added a week or so before this review!)

Overall: I don't have to hack together a million different services or pull my hair out trying to make it all work myself. It's all there, and the support is fantastic.

My Go-To Solution for Courses, Live Events, Evergreen Webinars, and CRM

Mar 26, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it's almost an all-in-one solution for my business. The customer service is excellent and they listen to their customers feedback. I've been with them since the launch of the new Kajabi a couple years ago and there has been constant improvement. If something goes wrong with my site, they fix it quite quickly whether it's a known bug or if they are just fixing something specific for me. Here are the things I do in Kajabi: - storage for my courses and trainings - houses my actual website, no other option needed - I can use the system to run live events and sell the tickets from the cart - I can set up an evergreen webinar in the system, although the tracking and such is nowhere near as robust as other dedicated platforms yet - my wife sells her audio products as well as courses on her site - I use it for a CRM with basic tagging functionality Highly recommend.

Cons: Sometimes the features are slow to come and it doesn't always do what I want it to do but the team has helped a lot. I don't find the help section helpful and have to rely on the live chat usually to solve issues. The support for custom fonts isn't good so don't purchase any custom fonts to use here as most of the places you would want them are restricted to the options they have. On the plu, many themes support Google fonts.

Loooooove Kajabi!

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It makes our online course look beautiful and packages everything very professionally. Fantastic customer service. Love that we could cancel several other services and use Kajabi's features instead.

Cons: I do wish their email features were more robust with stats/data as that's one thing we haven't been able to fully transfer to them. We will use their email feautures for webinar sign ups but nothing else because we don't get enough data about opens/cliks/percentages/etc.

Overall: It came at the perfect time when we were banging our heads against a wall trying to build our own custom online course membership site....it wasn't happening quickly and our students needed something really good and functional NOW and Kajabi delivered exactly that.

Capterra loader

My go-to choice for creating online courses and products

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great user interface and ease of use. The team behind the product is enthusiastic and their customer-onboarding and retention is excellent

Cons: Price is a barrier to entry, and their tiers are oddly configured. I'd like to see a one-product, one-site option for a lower cost. Email tool is not quite ready for prime-time.

Overall: This tool has been a game-changer... It takes much of the design and construction of online courses and products out of the equation, so you can focus on the content, and on selling. I especially like that everything is integrated.. No need for separate shopping cart, landing pages, etc.

Capterra loader

Great For Beginners Who Don't Understand funnels or technology

Apr 24, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money

Pros: Make it easy for a beginner to produce something that looks nice

Membership features looks nice but have to live with their layout design

Cons: Far behind in behavioral marketing features (If person does X the do this...)

No visual email mapping interface (Old model...think Infusionsoft, ActiveCampaign, Drip, Kartra)

No automations e.g. "Give this person X points for doing X behavior

Very inflexible from a design perspective...need their "Themes" to build what you want. Thats fine if you want to redesign the theme. I prefer a more "open" design structure

Menu system feels klunky like most others in the industry (Kartra has best in my opinion)

Cannot track where people stop watching my sales video

A very basic feature...could not change the text size in the editor. I could only use what was at the default choices (Block, Inline, or header H1, H2 etc.)

Could not simply post a youtube video in the membership

Would not see my MP4 video on my desktop. Was told it was probably the browser. (Use Safari)

Blogging had no share gate features only a simple text editor

Great for e learning

Feb 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great app, constantly updated and each day it's better, I love create broadcast and transmit in live for my clients

Cons: I wish a better ways to integrate with another tools. En general es perfect but also I need the mobile app

Kajabi yay or nay

Mar 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the team, the look and the overall vibe of kajabi. I like what the company stands for and how it feels like a family. I learned to navigate the platform easily considering I hate tech. It works. Period.

Cons: My biggest want is that I want a specific branded font which is not an option to code in. I paid good money for a font I wanted for my brand, which fit perfectly but can't use it:(.

The best software for the creation of online courses

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I manage this software for a client and I think it is the easiest software for course management, it makes my job much easier, besides the integrations with convertkit and shopify are native, they also constantly add new features

Cons: I had problems with zapier, because I had many tasks, but afterwards they improved their connector and everything was solved, in reality it is a tool that has no problems.

Capterra loader

A complete package of sales and marketing automation

Apr 17, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the full suite of product offerings that Kajabi gives at one cost. From website to funnels to email automation, it's all there in one place.

Cons: The website designs and the funnels are quite basic. I feel the over designs need some improving. per month amount although is inline with other similar products, I still feel it's a bit high a cost for the average customer.

Capterra loader

Kajabi Funnels are Quick to Market

Aug 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Kajabi is not the cheapest nor the dearest funnel builders on the market. They are fairly straight forward to set up which is important when you are doing lots of them.

Cons: The funnel software market is always changing, particularly the number of SAAS vendors coming on the market so they need to innovate constantly.

Overall: I would recommend Kajabi for vendors creating a large affiliate network.

interesting platform for courses

Sep 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that it is a standalone platform that allows you to house everything. It's one of the first platforms I was introduced to for hosting courses.

Cons: I didn't find it to be very dynamic or user friendly.

Overall: As a student, the platform wasn't very engaging.

Great for getting an online classroom store set up

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: I worked as the VA for someone building an online course. She opted for Kajabi. For the most part the interface is easy to use. The documentation could use some more detailing, and customer support was quick to answer any questions I couldn't find in the docs. I found it to be a bit pricey for the level that includes affiliate tracking. Overall, a great product.

Aug 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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I evaluated Kajabi for online class and funnels.

Jan 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money

Pros: I love the quality of the web pages and landing pages Kajabi creates. I also loved how easy it was to create pages.

Cons: Cost is the only drawback for me, and it is a big drawback.