# Kajabi Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Kajabi Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Kajabi Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/154682/Kajabi --- # Kajabi Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2025 Written byAlejandra Aranda Alejandra Aranda Content Analyst Alejandra Aranda is an analyst and writer with more than five years of experience covering marketing and technology trends across various industries. Her pieces are designed to help small and midsize businesses navigate the digital landscape a... [See bio & all articles](https://www.capterra.com/resources/author/alejandra-aranda/) Content Analyst Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Alejandra Aranda](https://www.capterra.com/resources/author/alejandra-aranda/) Content Analyst Alejandra Aranda is an analyst and writer with more than five years of experience covering marketing and technology trends across various industries. Her pieces are designed to help small and midsize businesses navigate the digital landscape and implement effective marketing strategies. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kajabi Kajabi Overview: ### Key takeaways Insights from verified Capterra reviews Kajabi helps businesses create, market, and sell digital products from a single platform. It’s most used by entrepreneurs and educators in eLearning and wellness. Users value its all-in-one setup and contact tools, though many cite pricing and navigation issues. Advanced features such as custom code and automation filters support scale and control for growing teams. ### Our verdict Kajabi suits creators who want to centralize their digital business without juggling multiple tools. You trade off granular customization and template variety for speed and simplicity. While pricing may stretch leaner budgets, the bundled features and automation options often justify the investment for users focused on scaling content and monetization. Top alternative Featured Overall rating Based on 227 user reviews Reviews sentiment Positive 84% Neutral 10% Negative 6% Pros & cons Streamlined course creation process Integrated marketing and community tools High cost and affordability concerns Starting price $89 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kajabi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://newkajabi.com&name=Kajabi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kajabi 4.4 (227) VS. [4.6 (3,411)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $89 Flat Rate, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (227) Ease Of Use 4.6 (3,399) Value For Money 3.7 (188) Value For Money 4.5 (2,980) Customer Service 4.1 (174) Customer Service 4.5 (2,980) ## Kajabi alternatives Kajabi may not suit teams seeking simpler pricing, broader template variety, or a more intuitive interface for managing websites and email campaigns. Explore other tools that better align with your business priorities and workflow preferences. Highest Rated [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (6,221)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [4.5 (17,576)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting price $13.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/110228/MailChimp/) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [4.3 (2,915)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/31898/Constant-Contact/) [View all alternatives](https://www.capterra.com/p/154682/Kajabi/alternatives/) ## Who uses Kajabi? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined course creation process 90% positive reviews out of 58 Most reviewers indicate course creation is simple, with versatile templates and built-in management tools supporting business growth. Cameron E Chief Operations Officer, 11 - 50 employees. "What I liked most about kajabi was the ease of set up and options to create a community that supports my course easily." High cost and affordability concerns 68% negative reviews out of 50 Most reviewers report pricing is expensive compared to competitors, making Kajabi less accessible for small businesses. Vinit K Backend developer, 201 - 500 employees. "It is important to note that some users have complained that the prices can be a bit expensive, particularly for new or small companies." Integrated marketing and community tools 93% positive reviews out of 27 Most reviewers describe marketing and community features as central for promoting and engaging audiences in one place. Eli A President, 11 - 50 employees. "Kajabi is a great solution because it allows you to have the flexibility to build your marketing strategy around your digital offers." Comprehensive online course platform 95% positive reviews out of 21 Most reviewers find online courses easy to create, manage, and sell using Kajabi’s unified system. ## Kajabi's interface Kajabi’s interface allows users to manage websites, emails, and courses from one dashboard, but navigation between features frequently feels fragmented. Reviewers mention that editing pages, switching tabs, and locating key settings can be unintuitive, especially during initial setup. 1+ Alejandra Aranda Content Analyst You’ll likely spend extra time locating course and offer settings, as reviewers often mention that key actions are buried across tabs. While the platform centralizes many tools, the layout can slow down workflows until you learn where everything lives. Ease of Use 4.1 (227) 4.1 Based on 227 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Alejandra Aranda Content Analyst Start with Kajabi’s contact tools and reusable templates to simplify your organization and publishing. By centralizing updates and reducing manual steps, these features help you maintain momentum and avoid the delays that come from switching between tools. Features 4.2 (227) 4.2 Based on 227 reviews The Kajabi features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Contact management 4.5 (36) 36 reviewers rated this feature Enables filtering, tagging, and segmenting contacts to streamline communication and client tracking. Reviewers highlight the ease of editing and storing contact details, with added value from integrations such as Vibely for community engagement. Customizable templates 4.0 (27) 27 reviewers rated this feature Supports fast setup of emails, landing pages, and course portals with flexible branding options. Users value the ability to clone, export, and modify templates, noting that both beginners and advanced users benefit from the built-in code editor. Website management 3.8 (37) 37 reviewers rated this feature Allows users to manage websites, landing pages, and offers from one dashboard. Reviewers mention the ease of deploying updates and organizing content, though some note limitations in template variety and navigation between features. Custom code editor 0 reviewers rated this feature This feature enables developers and advanced users to insert custom scripts and modules for deeper personalization. It supports tailored layouts, embedded widgets, and unique styling that go beyond standard template options. Webhooks 0 reviewers rated this feature Allows real-time data exchange between Kajabi and external platforms. You can trigger automated workflows, sync subscriber actions, and connect with third-party tools to streamline operations across systems. 25 admin users 0 reviewers rated this feature Supports larger teams by enabling role-based access and collaboration. You can assign permissions, manage responsibilities, and maintain control over who edits, publishes, or monitors content. 100 products and 100 funnels 0 reviewers rated this feature Scales content delivery for high-volume creators. This feature allows you to manage multiple offerings, segment audiences, and run parallel campaigns without hitting platform limits. Coupon search 0 reviewers rated this feature Lets you locate specific coupon codes directly from the Coupons page. This update simplifies discount management, helping you quickly find, apply, or modify promotions without digging through lists. (August 2025) Coupon URLs for pop-up checkout 0 reviewers rated this feature Generates checkout links that automatically apply coupons when opened. This reduces friction during purchase and improves conversion by streamlining the discount experience. (August 2025) Automation filters 0 reviewers rated this feature Adds quick filters to the Automations page, making it easier to sort, locate, and manage workflows. This helps reduce setup time and improves visibility across complex automation chains. (January 2025) All key features (113) Scales content delivery for high-volume creators. This feature allows you to manage multiple offerings, segment audiences, and run parallel campaigns without hitting platform limits. 0 reviewers rated this feature Supports larger teams by enabling role-based access and collaboration. You can assign permissions, manage responsibilities, and maintain control over who edits, publishes, or monitors content. 0 reviewers rated this feature Dashboard to view the status of ongoing processes, identify current incidents and track past activities 94.74% of 19 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 77.78% of 9 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Track, manage and store the applications of potential future members, customers or candidates 0% of 0 reviewers... Creation, administration, and evaluation of assessments or tests 66.67% of 6 reviewers that rated this feature as important or highly important Adds quick filters to the Automations page, making it easier to sort, locate, and manage workflows. This helps reduce setup time and improves visibility across complex automation chains. (January 2025) 0 reviewers rated this feature Create, manage, and send invoices or bills to customers 50.00% of 8 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics 0.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price 0% of 0 reviewers... Manage contact details and communication with clients 66.67% of 12 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients 0% of 0 reviewers... Provides a channel for team members to share media files, communicate, and work together 0% of 0 reviewers... Leave comments and notes on documents for others to view 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 100.00% of 2 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. 28.57% of 7 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 58.97% of 39 reviewers that rated this feature as important or highly important Enables filtering, tagging, and segmenting contacts to streamline communication and client tracking. Reviewers highlight the ease of editing and storing contact details, with added value from integrations such as Vibely for community engagement. 36 reviewers rated this feature Centralized repository to store content and assets 72.00% of 25 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving 68.42% of 19 reviewers that rated this feature as important or highly important Facilitates online authoring and publishing of the content 100.00% of 1 reviewers that rated this feature as important or highly important Lets you locate specific coupon codes directly from the Coupons page. This update simplifies discount management, helping you quickly find, apply, or modify promotions without digging through lists. (August 2025) 0 reviewers rated this feature Generates checkout links that automatically apply coupons when opened. This reduces friction during purchase and improves conversion by streamlining the discount experience. (August 2025) 0 reviewers rated this feature Create, organize, and assign courses to users 76.92% of 13 reviewers that rated this feature as important or highly important Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI). 90.91% of 11 reviewers that rated this feature as important or highly important Accept and process credit card transactions 66.67% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 100.00% of 1 reviewers that rated this feature as important or highly important This feature enables developers and advanced users to insert custom scripts and modules for deeper personalization. It supports tailored layouts, embedded widgets, and unique styling that go beyond standard template options. 0 reviewers rated this feature A collection of customer information such as contact details, demographics, previous interactions, etc. 0.00% of 2 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions 0% of 0 reviewers... Process of dividing customers into groups based on common characteristics 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding 62.50% of 40 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 63.16% of 19 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information 0% of 0 reviewers... Pre-designed layouts that can be customized to match preferences and requirements 67.86% of 28 reviewers that rated this feature as important or highly important Supports fast setup of emails, landing pages, and course portals with flexible branding options. Users value the ability to clone, export, and modify templates, noting that both beginners and advanced users benefit from the built-in code editor. 27 reviewers rated this feature Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 57.14% of 14 reviewers that rated this feature as important or highly important Collaborate on creating a product by sharing and adjusting designs through a shared portal 85.71% of 7 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 66.67% of 9 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 56.52% of 23 reviewers that rated this feature as important or highly important Send automated marketing emails based on user actions over a predetermined period 50.00% of 8 reviewers that rated this feature as important or highly important Track and collect membership dues 71.43% of 7 reviewers that rated this feature as important or highly important Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience 0.00% of 1 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products 54.55% of 11 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services 85.71% of 7 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns 69.23% of 13 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 0.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns 52.94% of 17 reviewers that rated this feature as important or highly important Set up automated email sequences to streamline outreach and engage leads/contacts 0% of 0 reviewers... Track delivered, received, and opened emails 0.00% of 1 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product 16.67% of 6 reviewers that rated this feature as important or highly important Designed for small businesses 100.00% of 1 reviewers that rated this feature as important or highly important Adds a customizable form to the landing page, usually for the purposes of lead generation 100.00% of 4 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location 0% of 0 reviewers... Offering a platform to store, publish, and distribute podcasts. 0% of 0 reviewers... Store and manage images 25.00% of 4 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts 0% of 0 reviewers... Create landing pages or online forms designed to capture new leads and prospects 55.17% of 29 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers 55.56% of 18 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads 50.00% of 4 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process 0.00% of 1 reviewers that rated this feature as important or highly important Engage with a lead throughout the sales process by actively providing information 0% of 0 reviewers... Organize and track educational activities 0% of 0 reviewers... Manage contacts across multiple mailing lists 0.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time 0% of 0 reviewers... Automate workflows and trigger campaigns based on customer actions 0% of 0 reviewers... Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses 50.00% of 4 reviewers that rated this feature as important or highly important Contact members listed in the database through email, SMS, social, phone, etc. 0% of 0 reviewers... Add, store and access information pertaining to members 46.67% of 15 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group 66.67% of 3 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information 100.00% of 6 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions 58.33% of 12 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 71.43% of 14 reviewers that rated this feature as important or highly important Access the system via a mobile application 0% of 0 reviewers... Optimize content to ensure it is easily accessible for mobile users 0% of 0 reviewers... Allows for businesses to run a variety of different campaigns across different channels 0% of 0 reviewers... Manage and handle various international currencies 33.33% of 3 reviewers that rated this feature as important or highly important Includes functionalities for creating custom eCommerce websites 0% of 0 reviewers... Manage and track customer orders for goods, investments, or any other purchases 100.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions 46.15% of 13 reviewers that rated this feature as important or highly important Adjust communications based on previous interactions or personal preferences 0% of 0 reviewers... Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. 50.00% of 6 reviewers that rated this feature as important or highly important Pre-defined templates within a library for common cases such as contracts, websites, emails, and more 50.00% of 6 reviewers that rated this feature as important or highly important Preview materials before finalizing projects 80.00% of 5 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows 0% of 0 reviewers... Design, communicate, and distribute incentives to perform a specific action 33.33% of 3 reviewers that rated this feature as important or highly important Preview and make real-time changes in the web content 56.25% of 16 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 66.67% of 15 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 50.00% of 2 reviewers that rated this feature as important or highly important Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Plan availability and assign specific time slots for tasks and resources 60.00% of 10 reviewers that rated this feature as important or highly important Group leads or contacts based on their specific characteristics 0% of 0 reviewers... Checkout of online store 25.00% of 4 reviewers that rated this feature as important or highly important Dictate the order and pace of an eLearning course, including the logic for how different learners progress 66.67% of 3 reviewers that rated this feature as important or highly important Add or remove subscribers from mailing lists 0% of 0 reviewers... Gauge satisfaction and receive information for improvement and success 100.00% of 1 reviewers that rated this feature as important or highly important Attach digital tags to documents and assets for identification, search, or monitoring purposes 0% of 0 reviewers... Create, save, and re-purpose templates for emails, forms, etc. 35.00% of 20 reviewers that rated this feature as important or highly important Sample files or documents that could be customized as needed or used as is 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 50.00% of 4 reviewers that rated this feature as important or highly important Store and manage online video content 0% of 0 reviewers... Allows users to view videos without downloading media files 0% of 0 reviewers... Supports various video file formats 66.67% of 12 reviewers that rated this feature as important or highly important Web form that allows users to enter data that is sent and processed for different reasons 0.00% of 1 reviewers that rated this feature as important or highly important Allows real-time data exchange between Kajabi and external platforms. You can trigger automated workflows, sync subscriber actions, and connect with third-party tools to streamline operations across systems. 0 reviewers rated this feature Built-in website builder or integration with third-party site 72.97% of 37 reviewers that rated this feature as important or highly important Allows users to manage websites, landing pages, and offers from one dashboard. Reviewers mention the ease of deploying updates and organizing content, though some note limitations in template variety and navigation between features. 37 reviewers rated this feature Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain 66.67% of 6 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Alejandra Aranda Content Analyst Start with Kajabi’s contact tools and reusable templates to simplify your organization and publishing. By centralizing updates and reducing manual steps, these features help you maintain momentum and avoid the delays that come from switching between tools. Features 4.2 (227) 4.2 Based on 227 reviews ## Pricing Value for money 3.7 (188) Kajabi’s entry plan starts at $89 per month, or $71 billed monthly with an annual subscription—above the average SMB marketing software budget of $69 per user, per month. Pricing scales based on the number of products, funnels, and admin users, with no seat minimums listed. Free Trial [View pricing plan details](https://www.capterra.com/p/154682/Kajabi/pricing/) Kickstarter $89.00 Flat Rate,Per Month It includes: - 1 Product - 1 Community - 250 Contacts - 7,500 Marketing Emails - Unlimited Landing Pages Basic $149.00 Flat Rate,Per Month It includes: - 3 Products - 10,000 Contacts - Unlimited Marketing Emails - 3rd Party Integrations - Custom Domain Growth $199.00 Flat Rate,Per Month It includes: - 15 Products - 25,000 Contacts - 24/7 Support - Custom Branding - Multiple Admin Users - Webhooks Pro $399.00 Flat Rate,Per Month It includes: - 100 Products - 10000 - 100000 Contacts - Affiliate Program - Code Editor - Webinars & Events Value for money 3.7 (188) 3.7 Based on 188 reviews ## Integrations Kajabi connects with a range of marketing, website, and payment tools. These integrations, offered through a mix of native and third-party links, support smoother data flow and help automate content, email, and checkout processes. Popular integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/)[ ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/) Alejandra Aranda Content Analyst Connecting Kajabi with external platforms helps your marketing lead sync campaigns, your finance lead streamline payments, and your content team reduce duplication—making daily operations more efficient across roles. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (174) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (174) 4.1 Based on 174 reviews ## User reviews Overall rating 4.4 Based on 227 reviews Filter by rating 5(139) 4(51) 3(23) 2(6) 1(8) Mentioned topic Sorted by most recent AA Alex A. Peer support specialist, drug and alcohol counselor Mental Health Care ### "Kajabi review " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 5, 2026 Had a great overall experience with Kajabi would highly recommend it to friends and my fellow colleagues Pros Had a wonderful experience with Kajabi really liked security customer support marketing and sales email templates and inventory management was super helpful Cons I had a good experience if I had to pick one certain thing that I wasn’t a big fan of it would probably have to the email management but definitely worth it once you figure it out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Abbey W. owner, founder Marketing and Advertising ### "Pretty good at everything so you can launch quickly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 Overall, Kajabi does just about everything "ok." If your goal is to launch quickly or validate and idea, it's great. If you use more advanced features in email marketing or e-commerce, you may run into some snags. Pros Kajabi has everything you need to launch an online program quickly. More than once, I've been able to go from idea to launch in just one day. Between the email marketing, carts, and easy to use builder, it's got everything! Cons While Kajabi does everything, other than the course builder, it doesn't do anything in an excellent way. The email marketing is very basic and the shopping cart doesn't have all the features that I'd like. Alternatives considered [ThriveCart](https://www.capterra.com/p/234835/ThriveCart/) Reasons for choosing Kajabi Kajabi has features at every step of the process so i can launch and sell a course quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RZ Renata Z. naturopathic doctor Alternative Medicine ### "Great all-in-one system" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 January 27, 2026 Pros Great from the perspective that it's an all-in-one-platform that integrates all the tools to run a successful online business Cons I felt the cost was so high, there are a lot of features included that I didn't utilize that was factored into the cost of the platform Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I wanted to see if it would be easier to have an all-in-one platform rather than different subscriptions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP John P. Transport Broker Transportation/Trucking/Railroad ### "The best way to monetize my industry knowledge." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 15, 2026 I joined this to market my training programs on new dispatchers. It puts my products and email list with regard to the website under a single roof. It is strong where the consulting side of my business is concerned but the cost is high where you are not selling digital products on a regular basis. Pros The email marketing series are extraordinarily simple to establish in order to nurture leads who receive my free transport guides. Cons Inventory management functions are not available at all that makes it highly challenging to sell physical goods such as branded logbooks. When you have few contacts the pricing structure is extremely aggressive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User GM Hospitality ### "Versatile platform but expensive for small businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 10, 2025 Pros All-in-one platform that’s easy to use; great for hosting courses, emails, and automations in one place. Cons Expensive for small businesses, design flexibility is limited and backend can feel unintuitive. Could have better tutorials. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Breanna G. Program direct Health, Wellness and Fitness ### "Overall thoroughly impressed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 Really enjoyed it, especially as a first time community manager online. It is user-friendly and satisfying interface. Pros Kajabi was a great platform to host our online school. I know we got some kind of discount at the beginning for being in when they updated so that was a really nice perk. Customer support was always friendly and helpful. It was great to make a website never had any issues with security. We used it for our marketing and sales funnel and further for generating lead reports. It could send out automated emails and sync well with other apps Cons Don’t really have anything to complain about. I feel like Kajabi was a high-quality product. And I’m sure it’s getting smoother every day because they updated regularly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Greg R. Customer Success Manager Education Management ### "Kajabi delivers overall" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 28, 2025 Kajabi has been a great LMS for our company. It's simple and easy to use. It has a lot of login issues, but overall has been a positive experience Pros Kajabi is a great Learning Management System. It's pretty easy to use and the user interface looks great! Cons Kajabi has a lot of login issues. Our customers are constantly not getting password reset emails and such. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Stephanie W. Student E-Learning ### "Easy to use as a student" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 9, 2025 Pros Love how easy Kajabi is to use. Easy to navigate and great when you have to stop and come back. Easy to keep track of what you have completed and what you have left to complete. Cons I have only used it as a student. As a student there is not any issues in my opinion. Overall it is a great software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Misha R. FMCHC, NBC-HWC, Certified Trauma-Informed Breathwork Facilitator Health, Wellness and Fitness ### "Supportive learning platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 20, 2025 Pros Kajabi provided a streamlined, easy to use and functional navigation through the educational program I was enrolled in. Cons Not much to say here about what I like the least about Kajabi… it serves the purpose of providing video and pdf content for learning. Perhaps the only thing would be to provide a method of communication. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Cosmetics ### "Kajabi was the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2025 I’ve had a great experience using Kajabi. It was the perfect platform at the time for what I needed to do with my business during the pandemic. Very easy to follow and my supporters and customers appreciated it too. Pros I loved the ease of usage. Very detailed set up instructions. It was also easy to adjust settings when I needed to. Cons It’s hard to integrate information from other apps to Kajabi. I almost had to start all over. Once I watched some tutorials I learned how to integrate it then. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/154682/Kajabi/reviews/) ## FAQs Kajabi starts at $89 per month for the Kickstarter plan, or $71 per month when billed annually. Higher tiers offer more products, contacts, and admin users, with the Pro plan priced at $399 monthly. Yes. Kajabi includes built-in email automation tools that let you trigger sequences based on user actions, such as purchases or inactivity. These are available starting with the Growth plan and above. Yes. Kajabi supports integrations with marketing, payment, and analytics tools. These include native and third-party options, such as Stripe, PayPal, and ActiveCampaign, plus Zapier for broader connectivity. Yes. Kajabi offers a mobile app for iOS and Android that lets creators manage their business and customers access content on the go. A branded app option is also available for added customization. No. Kajabi does not charge transaction fees on sales. However, standard payment processing fees apply when using Kajabi Payments or third-party gateways such as Stripe or PayPal. Yes. You can cancel your Kajabi subscription directly from your dashboard at any time. There are no cancellation fees, and your data remains accessible until the end of your billing cycle. Kajabi supports online courses, coaching programs, memberships, podcasts, newsletters, and downloadable products. You can create and manage these from a single dashboard without external tools. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Kajabi’s own online content in September 2025, including the product's website and its social media channels. ## Related reading ### [Best Email Marketing Strategies: A Complete Guide](https://www.capterra.com/resources/email-marketing-strategies/) Published January 28, 2025 by [Krista Hillis](https://www.capterra.com/resources/author/krista-hillis-guest-contributor/) ### [Capterra Value Report: A Price Comparison Guide for Email Marketing Software](https://www.capterra.com/resources/email-marketing-software-pricing-report/) Published July 18, 2024 by [Akriti Sharma](https://www.capterra.com/resources/author/akriti-sharma/) and [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) ### [A Marketing Pro’s Tips for Building a Loyal Email Audience](https://www.capterra.com/resources/email-marketing-tips/) Published October 7, 2024 by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/) and [Marisa Lather](https://www.capterra.com/resources/author/marisa-lather/) ### [5 Key Features of SMS Marketing Software and Top Products That Offer Them](https://www.capterra.com/resources/key-features-of-sms-marketing-software/) Published March 20, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ### [7 Top-Rated Free Marketing Automation Software](https://www.capterra.com/resources/free-marketing-automation-software/) Published January 17, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) Popular comparisons [Brevo vs Kajabi](https://www.capterra.com/compare/132996-154682/brevo-vs-Kajabi)[Mailchimp vs Kajabi](https://www.capterra.com/compare/110228-154682/MailChimp-vs-Kajabi)[Constant Contact vs Kajabi](https://www.capterra.com/compare/31898-154682/Constant-Contact-vs-Kajabi)[ActiveCampaign vs Kajabi](https://www.capterra.com/compare/79367-154682/ActiveCampaign-vs-Kajabi)[MailerLite vs Kajabi](https://www.capterra.com/compare/136603-154682/MailerLite-vs-Kajabi)[Systeme.io vs Kajabi](https://www.capterra.com/compare/154682-198994/Kajabi-vs-Systeme) [Omnisend vs Kajabi](https://www.capterra.com/compare/153508-154682/Omnisend-vs-Kajabi)[HubSpot Marketing Hub vs Kajabi](https://www.capterra.com/compare/154682-171840/Kajabi-vs-HubSpot-Marketing)[Levitate vs Kajabi](https://www.capterra.com/compare/154682-211147/Kajabi-vs-Levitate)[MailerFind vs Kajabi](https://www.capterra.com/compare/154682-10001468/Kajabi-vs-MailerFind)[Marketing 360 vs Kajabi](https://www.capterra.com/compare/148516-154682/Marketing-360-vs-Kajabi)[Squarespace vs Kajabi](https://www.capterra.com/compare/143461-154682/Squarespace-vs-Kajabi)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)