GoodHire

GoodHire Background Checks

5 / 5 22 reviews

Who Uses This Software?

We're best fit with mid-sized, growing businesses who don't like paperwork. We support a wide range of corporate, government, and non-profit customers.


Average Ratings

22 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.99/one-time
    See pricing details
  • Pricing Details
    Charged per-report run based on volume and depth.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • GoodHire
  • www.goodhire.com
  • Founded 2013
  • United States

About GoodHire Background Checks

GoodHire is the background screening company for people who care about people. More than 48,000 employers rely on our skilled compliance experts, helpful US-based customer service reps, and customizable technology to build teams based on trust, safety, and fairness. Job candidates feel empowered by our award-winning True Me platform, which lets them add relevant personal stories to their background check results. GoodHire is owned by Silicon Valley-based Inflection, a certified B Corp.


GoodHire Background Checks Features

  • Aptitude Testing
  • Candidate Comparison
  • Candidate Management
  • Customizable Tests
  • Online Testing
  • Personality Testing
  • Real Time Reporting
  • Skill Testing
  • Test Authoring
  • Workflow Management

GoodHire Background Checks Reviews Recently Reviewed!


Very simple and fast.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very straightforward and easy to navigate. The turnaround time with the background check results was fast. The customer service was very nice, patient and helpful.

Cons: I needed to call customer service to rerun a background check of the same person with a different surname. The original result pinging the person as not matching the social security number ids still up on the background check although it has been determined that her social is under her previous married name.

Ok but be careful of add on's

May 06, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Pretty easy to use and straight to the point for the most part. The cost is also good for a small business owner

Cons: There are a lot of add on's they spend time trying to get you to do to make more money. before you purchase a background check. Also, they send you an email saying the report is almost done when it is actually done and try to get you to buy even more stuff besides what you purchased. It is confusing because you don't ever get confirmation that the report you paid for is complete.

Excellent Background Verification Service

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very simple to set-up and easy to get started. Simple packages to choice from along with ala carte features.

Cons: No complaints, not much else to say.

Good

Apr 10, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support

Pros: This program is super easy to use and can be accessed anywhere. It's very customizable and has great, useful features.

Cons: I wish you could run more background checks in a certain amount of time but it's understandable that the system has a tight security on that feature.

Good Background Checks

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We like all of the information that the background checks provide us with. It allows us to make sure we are hiring reputable employees and meeting our client requirements.

Great customer service, I was able to call and get my account setup right away.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The verification process was extremely user friendly, and customer service was easy to contact when I had questions. From start to finish the entire process was great!

Cons: Honestly it was extremely easy to use, my employees put in their information and most of the results were back the same day.

It's a great system, user friendly, and has quick return time on background checks.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love that you can customize each search as needed by adding or removing items. This allows for more thorough checks depending on each position applied for in our company. It's also nationally based and accurate which is a necessity for our business that's located in a tourist town. We are a customer facing business that uses a one-on-one model: one employee, to one customer. We are thankful for knowing that our hand picked employees are safe, and who they truly claim to be.

Overall: Fast, accurate results and FCRA compliant.

Capterra-loader

Quick and Easy checks

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Able to email link to potential employee to complete supplying of information and ability to check the results anywhere.

Cons: I would like to see a couple of different "bundles" for specific needs instead of buying a more than I need or not enough checks.

Overall: The ability to safeguard my company and customers with verified background checks.

easy to use...does the basics for a fair price.

Dec 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: so far it has been super easy to use and the reports are done quickly. We haven't had anyone who hasn't passed the basic checks yet.

Cons: when we were discussing the products with the sales person they did not mention that some of the states require separate fees to do criminal checks.

Excellent Investment

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is user friendly and has an intuitive interface. It makes background checks almost effortless.

Excellent value and verified accurate results

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Literally one-stop-shopping for background checking. I own a small, growing business and want to minimize on-boarding costs while obtaining complete and accurate background information. GoodHire fits the bill on both points, plus the turn around for standard background check is very prompt. I have not use the drug screening option, but with my existing experience with the service I would not hesitate to add that to an order if need be. I have purchase 2 background checks at GoodHire and plan on using them further for my hiring needs.

Cons: When selecting the type of background search and applicable add-ons, it would be helpful for people like me who aren't overly familiar with the types of searches to have a brief explaination as to what information each one entails. (For instance, what would be the benefit of running a candidate in a National database as opposed to only local? What type of information is available in one or the other?)

Overall: As a small business owner, I value something that's reliable, easy, and cost-effective. Thanks for making this part of hiring fit those points!

Positive experience.

Jul 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Easy to use and good turn around time. Work flow of how to enter information is good. Like the double data entry for key information.

Cons: Would like more description around what each area is and maybe more importantly is not reporting on.

So fast and easy!

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: low cost with lots of areas of clearance. I like that it can all be done online and that the employee has to add to it.

Office Manager

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Good Hire web-site is easy to use. Customer support is very responsive. Great value for the money.

GoodHire Review

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The software is incredibly easy to use on the employer end. Easy to send a background check request to potential hire; they enter all their data! Reports get back to you quick. I like that you can select individual reports to add on rather than being forced to purchase bundles.

Great Company

Mar 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have signed up and started to use GoodHire, We are so impressed by it. What a great decision to move forward. We use it for Pre-employment screening

Pros: Timely results, Ease of operation

Cons: Nothing I can think of

Recommendations to other buyers: I looked at several other companies this one is the real deal

Easy and high quality.

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We would use this service again. We dad never used another provider but need to look no further. Thank you.

Super Slick Background Checks

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Beautiful interface & very easy to use. I loved that I could send the consent form over email¿no more awful paper copies!

Customer Service always helpful & respectful.

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have called support multiple times and they are always readily available to help with a great attitude.

Absolutely love this service!

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is inexpensive, easy to use, customizable (you can add on additional items you want to be checked) and ridiculously fast. I also like that you can easily share the results with the perspective employee you are running the check on.

Cons: Can not think of any.

Overall: Having tried and used multiple background check services in the past, this one, hands down, has been fantastic. The pricing is inexpensive, it is easy to use and incredibly fast.

Recommendations to other buyers: Hands down this is the best background check software that I have used, I can not recommend it enough.

Quick and easy

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It was a very smooth process and they are just a phone call away to assist with questions or concerns. Dan gave me comfort and peace of mind on the process, and I was emailed my results in no time at all.

Vendor Response

by GoodHire on November 14, 2016

Thanks Carolyn for your trust and kind words. The team here at GoodHire stands ready to support you now and into the future.

Easy Background Checks

Mar 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used this the last time I had to run a background check on a new hire, and it made the process extremely easy. The UI is excellent, automation of previously cumbersome processes, progress reports, etc.

Pros: Proactive communication (progress tracking), UI, ability to create your own packages (purchase just the reports needed), and the support is excellent (I got very quick response)

Cons: I wish there was some way to pay a rush fee for certain elements to go faster (obviously there are limitations when there are dependencies on external agencies)