# Page 3 | GoodHire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is GoodHire the right Background Check solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154690/GoodHire-Background-Checks/reviews --- GoodHire 4.8 (116) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of GoodHire ## Showing most helpful reviews Showing 51-75 of 116 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ML Ming L. Co-treasurer Education Management Used the software for: 1-2 years ### "Very good company to work wirh" April 8, 2020 5.0 Very good! Pros You all are so easy to work with. The employees are pleasant and helpful. We have gotten all our issues resolved that we had and you all really listen to us. Cons I recommended your product to another school and unfortunately you could do not match the price that you give us and the school went with another company. I was a little surprised since you were so good to work with when we were setting up with you. Reason for choosing GoodHire Price Review Source SL Shelby L. Administative Assistant Telecommunications Used the software for: Less than 6 months ### "Nice Product, a bit Pricey " May 24, 2019 5.0 I like what they have to offer, especially as far as customer service. It's really easy to run a background check and allow a candidate to schedule their own drug screening. Basically, you enter their name and email address (which you likely have from their resume,) and they approve to be checked and submit to a drug screening. It's been really easy, especially when you have remote candidates like us. Pros \- Easy to use - Customer service is VERY helpful. I've messaged their live chat reps several different times and always had a good experience. - Clean interface, easy to export/read reports - Customizable but automatic notifications Cons \- Background checks took at least a week to complete. This isn't necessarily uncommon, but when you're in an industry where quick turn-around is essential, it's not great. - A little pricey. While a background check and drug screening may not be cheap, the add-ons like MVR and education checks add up quickly. Review Source KN Kathryn N. founder Hospitality Used the software for: 1-2 years ### "Quick turnaround" April 7, 2020 5.0 Friendly customer service. I am setting up an Airbnb-type network of host homes for international students, and GoodHire does the required background checks for potential hosts. I am able to assure our students that our hosts have no criminal backgrounds. Pros GoodHire has been an invaluable help for my organization. It is simple to use and they send me results within 1-2 days. Cons I have had no problems with them. I have used them infrequently. Review Source MK Matt K. Administrator Medical Practice Used the software for: 6-12 months ### "An easy to use employment screening tool" May 5, 2020 5.0 GoodHire is an extremely easy to use employment screening tool that works well for my business. Pros I appreciate that the system has such a clean and intuitive user interface. The results come back very quickly and the candidate is kept notified through every step in the process. GoodHire also helps guide you away from making potential HR missteps. Cons The basic check does not offer much information, but there are lots of additional checks that can be added to customize the screening. The downside is all of those additional checks add up in cost very quickly. Review Source Angel P. HR Manager Telecommunications Used the software for: Less than 6 months ### "Works fantastic!" March 31, 2020 5.0 From the minute I was logged on I started using the program, its pretty simple. Everything needed is on the site. You can print forms right from the site as well. Pros I love how quickly we get the results back. Usually by three days I have usable results. I can see if there are any alerts and what they are. The interface for the candidate is pretty straight forward. Most have it completed within a matter of minutes from the time they get the email. I like to target a two week window from offer to start date and Good Hire did not change my time frame at all. Cons I get a lot of update emails for each candidate which is fine but not really necessary. Reason for choosing GoodHire My sales was awesome. We didn't purchase right off the bat but she kept in touch touching based every couple of months until we were ready. Review Source EG Earl G. President Security and Investigations Used the software for: 2+ years ### "Trusted Service" March 31, 2020 5.0 Easy service to use with valuable search options. Pros The product is very easy to use and gives quick results. Cons Errors in inputting information are not easily forgiven. Reason for choosing GoodHire It was recommended by a trusted colleague. Review Source TO Trisha O. HR Consumer Services Used the software for: 6-12 months ### "Excellent Customer Service" December 19, 2019 5.0 Pros user friendly and the most excellent customer service Cons nothing, its awesome in every way and customer service is top notch. Review Source MP Marilyn P. President Food & Beverages Used the software for: 2+ years ### "Great Product With Quick Results!" April 9, 2020 5.0 The products meet our business needs. We had a small issue and when we contacted the staff at GoodHire they were able to solve it immediately and we have always been very satisfied. Pros I feel that the product is very easy to use with immediate information being sent to my new hire for a background check and the results are very quick and sent to us with a very fast turnaround time. The software and very quick and simple to understand. Cons There is nothing that we could recommend to improve. It all works well for us and our needs. Review Source AS Algernon S. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Good Hire has been great " April 9, 2020 5.0 Very good experience Pros Easy to use, the functionality of the sight is easy to navigate. The reports are easy to read. Cons It can be pricey to get extra searches on a candidate Review Source SM Sharon M. Director Accounting and Admin Services Medical Devices Used the software for: 2+ years ### "good value for dollars" April 6, 2020 5.0 great Pros easy to use and results quick to aid with hiring practices Cons All good and no cons. I use this software in a second company I work for Reason for choosing GoodHire value for dollars Review Source BS Bethany S. Administrative coordinator Religious Institutions Used the software for: 6-12 months ### "Love this" March 31, 2020 5.0 GoodHire has cut down on duplicate data entry for our team and allowed us to work more efficiently Pros I love that all I need to initiate a background check is put in the applicants name and email. Cons I love everything about it and have nothing negative to say! Review Source JT Jeff T. Physician Assistant Hospital & Health Care Used the software for: 1-2 years ### "Easy to use software" March 31, 2020 5.0 This employment screening tool has made the hiring process much simpler. Pros I appreciate the timely responses (updates and final report) to screening requests. Cons I have no improvement recommendations at this time. Reason for choosing GoodHire I chose GoodHire because of its ease of use and the recommendation of a colleague. Review Source SS Sydney S. Co-Founder Staffing and Recruiting Used the software for: 2+ years ### "Using Goodhire" April 1, 2020 5.0 Pros Goodhire is fairly user friendly. We like how accessible the chat room is for when we do have a specific question. Cons When it comes to candidates who we need to re-run a check on (if their background check is expired) we do not like how difficult it is for those candidates to submit their consent form. Also, within the past few years, the pricing model was changed and we were never notified until we went to buy more credits. Review Source CJC Cindy Jo C. Executive Admin Assistant Leisure, Travel & Tourism Used the software for: 1-2 years ### "Awesome!" August 8, 2019 5.0 I use it for new hire processing and it has been wonderful. All-in-one stop shop and quick responses. Pros I love this software. Easy to use, quick results and all-in-one processing. Cons Since I have been using this product it has made new hiring so easy. I have no complaints. Review Source AA Anna A. Administrative Assistant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Customer Service" April 9, 2020 4.0 It's wonderful and easy to use. Pros It's super easy to use the platform, the customer service is OUTSTANDING! Always friendly and super helpful. Cons The delay time waiting for other counties who are still using paper files. Review Source Brad B. Used the software for: ### "Super Slick Background Checks" February 6, 2017 5.0 Beautiful interface & very easy to use. I loved that I could send the consent form over email no more awful paper copies! Review Source MS Melissa S. HR Construction Used the software for: 1-2 years ### "Ease of use" May 20, 2022 4.0 Pros Very user friendly and easy to use. Integrates with BambooHR Cons The amount of processing times can be horrible. Due to COVID im not sure that is their fault or not. Review Source BP Brad P. HR Manager Construction Used the software for: 1-2 years ### "So Easy To Use!" August 8, 2019 5.0 Pros Easy data entry, user friendly platform. Cons Does not provide accurate completion dates. Review Source PR Pamela R. Operations & Human Resources Admin Asst. Telecommunications Used the software for: 6-12 months ### "GoodHire is wonderful" March 31, 2020 5.0 Pros It is very easy to use and if there are ever any mistakes on our end a quick email to their team has it fixed in no time. Cons I haven't really found anything that needs improvement yet. Review Source kL katherine L. General Manager Hospitality Used the software for: 6-12 months ### "Best value and user friendly" March 31, 2020 5.0 Pros The price and features when running a report because everything has a description/explation as well as help available step by step Cons Proccessing times sometimes are too long. Review Source KL Kathryn L. Chief of Staff Education Management Used the software for: Less than 6 months ### "Recommending GoodHire" March 31, 2020 5.0 I researched a handful of different companies to do background checks and was highly recommend GoodHire. I now recommend GoodHire to others as an easy-to-use platform that is affordable and quality. Pros Easy interface; affordable for a small, start-up nonprofit like ours; great customer service; VERY fast turnaround Cons Would appreciate having a way to do background checks for people without social security numbers in order to increase the inclusivity and equity of our team and community to include those who are undocumented. I'd also like a way to cancel the background checks if someone has not filled out their information. Alternatives considered [Crimcheck](https://www.capterra.com/p/196344/Crimcheck/) Reason for choosing GoodHire Better cost and recommendations from colleagues Review Source MB Melissa B. Operations Manager Design Used the software for: 1-2 years ### "Simple, Quick and Easy to use" August 8, 2019 5.0 Overall, the software has been super easy to use and I have had zero issues. Pros I love that I do not need to do anything other than put in a potential employees name and email address. The potential employee then does the rest and I get the results within a few days typically. Cons Cannot do International background checks. Review Source NK Nila K. Owner Consumer Services Used the software for: I used a free trial ### "Good hire is supportive " October 27, 2023 4.0 Pros Ease of access and use . Good hire is easy to use and teach others Cons Pricing was a little different but reasonable Review Source LS Linda S. HR Director Non-Profit Organization Management Used the software for: 6-12 months ### "Employment checking" April 13, 2020 5.0 Meets our new hire needs Pros Ease of use along with pre-packaged options. Cons Took a while to navigate, otherwise no issues. Reason for choosing GoodHire NA Review Source MC Matt C. Owner Consumer Services Used the software for: 1-2 years ### "Would Recommend GoodHire" April 9, 2020 5.0 Pros It is easy to run a background check with GoodHire, and the options available are easy to understand. Cons When reviewing the results of a background check, it is easy to see whether or not it was a clear check, but to see details is not as easy as it maybe could be. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.