# Page 3 | WatchGuard Firebox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is WatchGuard Firebox the right Network Security solution for you? Explore 446 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154706/Unified-Threat-Management/reviews

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WatchGuard Firebox

4.8 (446)

[View alternatives](https://www.capterra.com/p/154706/Unified-Threat-Management/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of WatchGuard Firebox

## Showing most helpful reviews

Showing 51-75 of 446 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DC

Dennis C.  
CEO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Quality for your money"

April 9, 2025

5.0

overall it is a good product and safe for sure

Pros

it is very usefull and secure. Business is held secure at all times. Easy software

Cons

there was no "need to update"email on time, that can be more pro active towards clients with a build in control if it has happened

Review Source

DS

Damião S.  
System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "WatchGuard Firebox"

February 4, 2025

5.0

Overall it is very positive, comparing with other players in the industry I am more technically comfortable with your solution.

Pros

Local management through System Manager makes it easy to manage versions and have several configuration templates.

Cons

Sometimes making a simple technical configuration can become complex. (for example an exception within a proxy).

Review Source

RS

Robin S.  
IT-Techniker  
Information Technology and Services  
Used the software for: 2+ years

### "Starke Netzwerksicherheit mit überschaubaren Einschränkungen bei Lizenzierung und Performance"

November 5, 2024

5.0

Meine Erfahrung mit der WatchGuard Firebox war insgesamt gut. Sie bietet starke Sicherheitsfunktionen wie VPN und Intrusion Prevention, und die Bedienung ist relativ einfach, obwohl sie für Anfänger etwas komplex sein kann. Die Lizenzierung kann teuer werden, wenn man viele Zusatzfunktionen braucht. In großen Netzwerken kann die Leistung begrenzt sein, aber für mittelgroße Netzwerke ist sie sehr zuverlässig.

Pros

Am meisten schätze ich bei der WatchGuard Firebox die benutzerfreundliche Verwaltung und die umfassenden Sicherheitsfunktionen. Sie bietet eine starke Netzwerksicherheit, inklusive Intrusion Prevention, VPN-Support und leistungsstarker Traffic-Analyse, die einfach zu konfigurieren sind.

Cons

Ein weiterer Nachteil der WatchGuard Firebox ist, dass einige erweiterte Funktionen nur in höheren Lizenzstufen verfügbar sind, was die Gesamtkosten erhöhen kann. Zudem kann die Hardware in Bezug auf die Leistung bei sehr großen Netzwerken oder starkem Traffic an ihre Grenzen stoßen.

Review Source

BH

Brent H.  
Sys Admin  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "WatchGuard is a solid option"

April 9, 2025

5.0

We have used WatchGuard Firebox devices for over 10 years now. We have replaced a few devices due to 'end of life'. We have never run into an issue where our Internet and security were down due to the device itself. We have been very pleased with the service of WatchGuard devices.

Pros

The Firebox is quite easy and simple to manage. Setting up rules is pretty straight forward. There are multiple ways to manage the firewall (Web-UI, Cloud, and application).

Cons

It has so many options that you can configure that some of the more complex options can be a bit more tricky to setup at times.

Review Source

TC

Timothy C.  
IT Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Firebox - Great for migration"

December 12, 2024

4.0

Pros

Able to migrate firewall configuration with the WatchGuard System Manager (WSM) application.

Cons

Firewall policy unable to copy and paste thus requires creation or recreation. Challenging for beginners to master firebox usage.

Alternatives considered

[FortiGate Next-Generation Firewall](https://www.capterra.com/p/231835/FortiGate-Next-Generation-Firewalls/)

Reason for choosing WatchGuard Firebox

Pricing. Ease of migration of policies from firebox to firebox

Review Source

ILT

Istvan Laszlo T.  
Chief Architect, IT Director  
Information Technology and Services  
Used the software for: 2+ years

### "Summary of Experiences with WatchGuard Firebox M370"

January 15, 2025

5.0

Overall, the WatchGuard Firebox M370 has been a reliable and effective firewall solution, offering excellent performance and advanced protection for network security.

Pros

I appreciated the robust security features and the intuitive management interface of the WatchGuard Firebox M370, which made it easy to configure and monitor.

Cons

The licensing model and the need for frequent updates can be cumbersome, especially for smaller organizations with limited budgets.

Review Source

TO

Tuna O.  
Network Engineer  
Airlines/Aviation  
Used the software for: 2+ years

### "Good for value"

November 20, 2024

4.0

In general it does the job. We do not have any big complains. Price to value ratio is high.

Pros

It is all in one and has nice and easy interface. I would give 5 stars but there are a couple of minor flows. the best value would be 4.5 stars.

Cons

You need separate applications to manage the firewalls.

Alternatives considered

[Cisco Adaptive Security Appliance (ASA) Software](https://www.capterra.com/p/250853/Cisco-Adaptive-Security-Appliance-ASA-Software/)[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

Reason for choosing WatchGuard Firebox

Watchguard was much cheaper than the alternatives and did almost the same job. There are some differences and futures that we really dont need.

Review Source

AS

Aurelio S.  
It resp  
Computer Networking  
Used the software for: 2+ years

### "Firebox, si comporta bene, ma può fare di più "

February 27, 2025

5.0

Pros

La modalità di funzionamento, l'assistenza e la sicurezza percepita.

Cons

La mancanza di integrazione con altri prodotti, in particolare la.mancanza della funzionalità wake on lan da remoto

Review Source

AK

Abhishek K.  
IT Infrastructure engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Great Firewall"

February 27, 2025

5.0

Great Firewall to work with , can be setup quickly.

Pros

Easy to setup , Great features. VPN feature is easy to manage

Cons

Contacting support is not very easy in case of some technical issue

Review Source

CG

Claudia G.  
Account Manager  
Computer & Network Security  
Used the software for: 2+ years

### "simplicity and reliability"

February 12, 2025

5.0

the products guarantee total and effective protection from constantly evolving threats

Pros

he availability of the products on the market and the simplicity in their configuration

Cons

the increase in costs in the last year, although in line with other brands

Review Source

CC

Chris C.  
Ceo  
Information Technology and Services  
Used the software for: 2+ years

### "Watchguard review"

February 4, 2025

4.0

Good Performing well No significant failures

Pros

Easy to use Gui is nice Ability to easily comprehend policies

Cons

A bit behind in features 2fa integration is limited to watchguard products

Review Source

DS

Deo S.  
IT Officer  
Semiconductors  
Used the software for: 1-2 years

### "experience review"

April 11, 2025

5.0

experience is okay, especially with the help of supportive tech support.

Pros

Easy to use and easy to navigate using watchguard system manager.

Cons

watchguard automatically block any ports that is not declared in the system.

Review Source

KS

Kiran S.  
Infrastructure Engineer  
Construction  
Used the software for: 2+ years

### "Excellent Support"

December 3, 2024

5.0

WatchGuard Firebox series is a robust and reliable choice for network security

Pros

It effectively handles network traffic and provides robust protection against a wide range of threats. WatchGuard's customer support is highly regarded. The support team is responsive and helpful, providing timely assistance when needed. This level of support adds significant value to the overall experience of using WatchGuard Firebox

Cons

Cost is higher than other network devices

Review Source

MM

Matt M.  
Software Engineer  
Computer Networking  
Used the software for: 2+ years

### "Enjoy Watchguard"

November 19, 2024

5.0

Very enjoyable, been dealing with them for almost 25+ years now.

Pros

Durability and reliability of the product in a production environment

Cons

Not really a least as long as they don't force the cloud product and allow for stand alone operations.

Alternatives considered

[Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

Reason for choosing WatchGuard Firebox

Better security and reliable product. Configuration interface much better.

Review Source

DV

Daniele V.  
IT Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Long time user"

April 10, 2025

5.0

Pros

Watchguard firewalls are a reliable solution in the market from many years. The product is quite mature, with a good knowledge base and very good technical support.

Cons

There is no, as far as I know a very granular control of VPN access.

Review Source

CT

Chris T.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Review from a reseller."

September 1, 2024

5.0

Overall, since all my customers use Watchgaurd firewalls (minus the one customer who doesn't want to spend money on firewall renewals) I'm very happy with Watchgaurd.

Pros

I've been using Watchguards for years and I still love the fact that you can upgrade from one to the next with such ease.

Cons

The cost. They are great, but it's hard to sell them to customers because of the price. Also, the response from tech support has slowed a little bit over the last few years. When you create a case online, sometimes it's been over 24-48 hours before I get the first call back.

Alternatives considered

[Sonicwall Network Security Manager](https://www.capterra.com/p/219070/Sonicwall-Network-Security-Manager/)

Reason for choosing WatchGuard Firebox

Watchguards are just easier to set up, maintain, and monitor.

Switched from

[Sonicwall Network Security Manager](https://www.capterra.com/p/219070/Sonicwall-Network-Security-Manager/)

Watchguards are just easier to set up, maintain, and monitor.

Review Source

BL

Brian L.  
Partner  
Computer & Network Security  
Used the software for: 2+ years

### "Firebox is the Best Firewall!!"

November 19, 2024

5.0

Watchguard has been one of our best resources for sale in the industry. They go above and beyond improving their products for the industry and have one of the best support staffs we have had the privilege of working with.

Pros

The ease of use and programming on these devices.

Cons

hmm nothing really, if I had to say something it would be that it couldn't install itself lol

Alternatives considered

[Sonicwall Network Security Manager](https://www.capterra.com/p/219070/Sonicwall-Network-Security-Manager/)

Reason for choosing WatchGuard Firebox

policy management and ease of use within firebox

Review Source

LM

Lourdes M.  
CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "CEO of a nutritional company loving Watchguard firebox"

November 26, 2024

5.0

me and my tech team have been able to work toward cyber security easily with firebox

Pros

It is easy to work within for me, my team and our IT outside agency.

Cons

I have not found anything that we did not like about firebox

Reason for choosing WatchGuard Firebox

Great customer service and easy response times

Review Source

DM

Danny M.  
Chief of Police  
Government Administration  
Used the software for: 2+ years

### "Very Secure!"

October 24, 2024

5.0

Overall, it's been a good experience, but due to the complexity of it, outside IT assistance is a must.

Pros

The level of security that it provides our agency.

Cons

When the firebox comes out of the box with blocking port :80 and https:// once the initial license expires. This stopped our town government office from working for 5-6 hours one day because of this "setting". It should default "open", but yet remind the customer about the licensing.

Review Source

GM

Giulia M.  
System Administrator  
Computer & Network Security  
Used the software for: 2+ years

### "WG Partner since 12 years"

November 5, 2024

5.0

Pros

Reliability and safety. Excellent online supports and case opening to the WG support always fast.

Cons

The price is a little bit high. No possibility of automatic renewals.

Review Source

GC

Giorgio C.  
Ceo  
Veterinary  
Used the software for: 2+ years

### "Good job guys"

December 3, 2024

5.0

Pros

Offline config editor, simply and flexible configuration with hight value security services

Cons

With complex environment and microsegmentation is it hard to manage the rules (hundred rules): will be better with a rule grouping feature

Review Source

MC

Michele C.  
Responsabile Commerciale  
Computer & Network Security  
Used the software for: 2+ years

### "Firebox per la Sicurezza IT"

November 5, 2024

5.0

utilizzo varie versione di firebox, sia la serie T che la M, ovviamente le esigenze cambiano in base al settore o dimensione del cliente.

Pros

Affidabilità e sicurezza. installazione rapida, configurazione personalizzabile per ogni singola esigenza. accesso al pannello di controllo intuitiva e di facile comprensione.

Cons

al momento nessuno, non posso dare esisti negativi la mia esperienza è molto positiva e devo affermare che mi sento sicuro nel consigliare questi prodotti.

Review Source

RH

Richard H.  
IT Services Manager  
Education Management  
Used the software for: 2+ years

### "Great choice for a school environment"

November 19, 2024

5.0

Pros

Easy to configure, strong protection, great features.

Cons

Sometimes it's a little difficult to get support for this device.

Switched from

[Sonicwall Network Security Manager](https://www.capterra.com/p/219070/Sonicwall-Network-Security-Manager/)

Pricing and features were the biggest reasons

Review Source

CM

Claudio M.  
IT Manager  
Retail  
Used the software for: 2+ years

### "A "closed" solid security suite"

December 3, 2024

4.0

In generally is a very solid e secure suite

Pros

We use security appliance and muti factor authentication. It's a "closed" security suite that limit the attack from multiple source.

Cons

Sometimes this "closed" approach limit some choose.

Review Source

AD

Antonio D.  
Systems engineer  
Alternative Medicine  
Used the software for: 1-2 years

### "Watcguard is trusted."

February 4, 2025

5.0

Excellent products and good support team.

Pros

It's easy to configure and powerful, no ransomware incident has happened.

Cons

I'd like to have more troubleshooting tools

Switched from

[Sonicwall Network Security Manager](https://www.capterra.com/p/219070/Sonicwall-Network-Security-Manager/)

Better performance and monitoring tools.

Review Source

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