Who Uses This Software?

Ideal for small business employers with less than 100 employees who want cloud-based payroll


Average Ratings

44 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
    See pricing details
  • Pricing Details
    $25 per month + $5 per month per employee paid.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Business Hours

Vendor Details

  • Square
  • www.squareup.com
  • United States

About Square Payroll

Payroll has never been easier with Square Payroll. Square handles your federal and state payroll taxes including withholdings, payments, and filings. Small businesses and large companies can easily pay both hourly and salaried employees. Set your sick leave or paid time off policy for each team member, and Squares online payroll services take care of the rest. Switching providers is also simple - tell us your current provider, upload existing reports, and we take care of the rest.


Square Payroll Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Square Payroll Reviews Recently Reviewed!

This was my first time running payroll and the staff and system made it so simple and effortless.

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is cost effective and simple while taking care of all my filings etc. In just five minutes I'm done.

Cons: Some of the insight tools weren't completely intuitive but I'm sure I'll get more used to my surroundings pretty quickly.

Great overall for small business payroll needs

Nov 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The customer service is wonderful - everyone I talked to has been professional and helpful. Having taxes withdrawn and submitted for me is very helpful!

Cons: There is not currently a place for reimbursements that aren't taxed. I pay my employees mileage and need a way to do this untaxed. However, customer service was very receptive to adding this in the future.

We've had some issues with duplicate employees which ends up with missed assigned tokens. Fixed now

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We came over for years of using Quicken Online Payroll. Square is a little more expensive, but handles more with is less work for us. Also the integration with Homebase is a plus. Now that we can actually talk to someone in Square Payroll Support is a BIG plus. We had a ongoing issue for a while and Lauren came to the rescue! We started using in Jan '17 to try for a year, and are going to stay. Square has been good about implementing new features.
Speaking of features, it would be nice to run a payroll for the iPhone dashboard app. We where able to do this with Quicken. Not a deal breaker but definitely a plus.

Cons: The only real issue is adding a New employee. One would think you would start by adding the new employee from within payroll (which I did for some time) When I signed up I didn't remember seeing any instructions on such. After much trial and error, and many support calls I think we have the correct steps down.

Overall: We use Square for our POS, Marketing, Loyalty, Gift Cards, Capital so adding Payroll was a no brainer if it had the features and functionally we needed. And so far it has.

Very easy to install and to use. Perfect when you are a busy business owner!

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use and understandable for me and for my employee. It has been set up in less than 2 days so that's perfect!

Over all good, easy to pay employees.

Nov 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and customer service is always willing to help but at time since they don't use the products. Some questions are hard for them to answer, giving a text book answer and not fixing the problem. Even though they were ready and willing to help in every way. I have called multiple times and have had great experiences with staff.

Cons: Easier way for a receptionist to ring out different employees to lessen any mistakes, when pulling reports. Or..... giving an option to change service provider when pulling reports, if a mistake is made. Sometimes making the report irrelevant having to manually add all service and retail because something was rung up under an another employee. When paying employees commission a mistake can create tension. Ringing out you can not make any mistakes without voiding the transaction. when the only mistake was it was under a wrong employee name.

Overall: Easy to learn and use

Easy to use.

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Nice to be able to only pay for the employees that you have working in any given month.
Software is easy to use.

Cons: No easy way to do summary for individual employees like with the sales summary tab. Should be able to select date range and select employee to see summary.

It is very easy to use. I can get payroll done in minutes.

Oct 31, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Once the figures are in the rest is simple and fast. I like the direct deposit capability. I like that there are safeguards set up incase you make an error.

Cons: There are not enough breakdowns in the reports to add up commissions, retail sales, and services. I would like to track these items without having to print out daily sales and adding and subtracting manually. I would like to be able to customize the column headings to better match my business. Square seems to lean heavily towards hourly employees instead of commissioned employees.

square payroll has made my life substantially easier. And when I needed help they were always there!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is that it does everything for me. I don't have to worry about taking anything out for taxes, and adding more people to payroll was so simple!

Cons: Nothing yet! I am curious as to how everything plays out once tax season hits. This is the first payroll system I've used. So I don't have anything to compare it to.

Overall: Allowing square payroll to know how satisfied I am with their product.

Signing up for Payroll was a bit confusing causing a 2 week delay for employees being paid.

Oct 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Agent was very helpful and went above and beyond to ensure that the issues were fixed and clarified the confusion from a previous employee that had me sign up with Homebase. I did as recommended and called square to ensure the first pay period would be arriving soon, as it was past the day that was promised, causing distress with my employees. I compensated them so they would be confident in us as a reliable company. He listened to the issues and went above and beyond most company team members do and talked to a manager to compensate my company. He additionally went followed up with a phone call as scheduled and explained the process in a thorough and professional manner. I ultimately decided to stick with Squareup and Square Payroll due to the positive interaction and his manager who compensated us for the first month of payroll. It showed me that I was valued as a customer and that Square is a company that cares about the small businesses and customers that they serve.

Cons: The initial process was described incorrectly and it was confusing in the beginning, especially when I was asked to add the Homebase app to link up with Square and that caused much confusion and ultimately caused my employees to not be paid more than two weeks late.

D8747a3d822ce88943adc99a308e7464

easy to make payments

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The app makes it easy to add an independent contractor, calculates the gross pay automatically and it keeps great records.

Cons: The only negative issue is that it will not allow you to designate a pay day rather it pays after the pay period is over.

Square payroll makes my job easy. It makes doing payroll easy with a click of a would buttons.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It tracks my employees clock in and outs, allows me to easily inactivate an ex employee, and with a click of a button withdraws from my business checking. They take care of federal taxes and state taxes, allows me to download spreadsheets for my accountant, and has all the major info I need. They even allow for auto payroll so that if my employees signed in and out correctly I don't have to worry...it will automatically go out! Perfect for when I am on vacation.

Cons: One thing I dislike is the inability to set up an employee on a multiple tiers for pay. For example, I own a bar. If I want to pay my bartender as a supervisor I have to manually calculate the additional pay I have to send versus just have two log ins or two options when she logs in.

Fast, seamless, easy to use

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud based, access from anywhere, user friendly, lots of options, reports are awesome. The fact you can download and be in business right away.

Cons: Price. I also wish if you could do the monthly filings of sales tax since they are all registered in system.

Overall: Handling sales, review and report

Leila was absolutely amazing to work with. I felt like I was talking to a friend.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: EASY to use. I like that it forces me to pay taxes right then (QuickBooks does not) to keep me on the ball!

Cons: Haven't found anything yet! As I get used to it more, I may find something, but nothing as of now!!!

Overall: Simplicity and knowing that everything is handled with paying my employees and taxes.

Great and easy to use.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use and fast. I paid a service before and I like that i can do the pay roll now. My daughter helps sometimes and she commented how great it was.

Cons: Something changed on entering employees so it is more difficult. Not sure what but it takes more time and annoys me

Overall: Ease of use. saves me money. kl

Square Payroll product set up made a maze of details manageable.

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have just set it up and will be receiving the first round of payroll in a couple of days. However the Square representative was very helpful and incredibly patient with me through the entire process.

Cons: Have not had enough experience to rate it one way or the other. I trust if a problem arises Square will resolve quickly. Possibly rather than just providing information needed to open a Square account you could share with folks where (from the state you can obtain the information. That was a bit of a hassle.

Overall: Just signed up.

Overall it is excellent!

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use is fantastic. The program is extremely simple to use and figure out. They file your payroll taxes for you and let you know exactly what the costs are.

Cons: Squares customer support is not the best. It's pretty hard to get a hold of anyone so you need to look into community support if you have any issues.

Overall: It makes payroll easier than ever.

Awesome payroll option

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and set up. Takes care of all taxes and paperwork for me with seamless integration with timecards. Wouldn't know what to do without it!

Works great for our payroll needs

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is great to have all of our operational software under one roof. The square payroll is just another aspect of square that makes it easier to operate.

Cons: I do not have any real cons for this product. It works great and we have not had any problems to date.

Overall: It works great for our payroll needs

Poor product and customer services

May 20, 2017
1/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Clean and easy to use interface. Unfortunately that's all the positives I can think of after using it for more than 6 months.

Cons: 1. Lots of mistakes - inaccurate state/city withholding at the beginning, even the dashboard numbers did not add up/balance (these were corrected after we raised the issues). A few months later, suddenly they double deducted certain taxes from our bank account for TWO consecutive payrolls (you'd think they would fix it after we raised the issue the first time). This is worrying as it makes us wonder if they actually got all the calculations behind the scene correctly.

2. Lack of reporting - no detail of when or what taxes have been paid. No actual PDF of all your tax forms (like form 940), only PDFs of tax forms in Square's own format are available. When we finally downloaded our state payroll forms directly from the state website, numbers on the forms are missing (Square said it's the state's problem).

3. Customer services is not great. We almost always have to repeat and explain our problems again because they would reply with some generic answers first and never really look into the specific problems when they receive your email. So you have to repeat and explain, and when they finally realize there were mistakes, they would not even contact you to let you know it is corrected (don't expect an apology).

With all the time wasted, the Square payroll is probably one of the worst software we've used. The interface is clean and nice and easy to use, but it stops there. Don't let it fool you. The rest is a nightmare.

Overall: A lesson.

Great Program With Many Uses

Apr 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Square really is the all around tool! You can use this for anything no matter how big your business is. You can use this if it is just you or you can use this as a company and even control your payroll with it. It also allows you to take payments on the fly.

Pros: Vary easy to use

Cons: Multiple apps for different uses

You are your own when you have questions and good luck!

Mar 06, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: As I said in title, you are your own in this payroll service, if you have a question.
Again, if you are lucky, you may get a some kind of email response within 48 hours and pray that they are answering your question correctly!
To me customer support is everything and Square Payroll don't have one it and they know it.

Customer service

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: so easy to work with!

Cons: I wish square did automatic monthly billing and had cost of goods for items.

Overall: Everyone at square has been nothing but amazing to work with. Never left angry or upset. Always pleased with my service!!!

Recommendations to other buyers: Just the cons. Only down side to square in my option. I also own other companies. But need monthly billing to be automated to move over.

Terrible NO customer service

Feb 01, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Cheap

Cons: Poor functionality
Worse customer service
The company does not care about their customers.

Overall: I decided to sign up. The customer support staff answered my initial questions then after a few weeks told me to contact the helpdesk. I understood this and did try to contact the helpdesk. I needed to do a manual paycheck and the system would not do it. I tried to use the helpdesk and it said you needed a code (Reminded me of the bank commercial with the barcode on the person's head). I had no idea what my code was. The website the message said to go to did not help. I left a voice mail for her in the morning which was not returned. I sent her an email which was not returned. I sent an email for help. No response today. I can't tell you how frustrating is is to have no phone number and a broken system and not being able to pay an employee. Get a real payroll company. Stay away for Square. Cheap that does not work is no help. I value my time much more than the few dollars saved.

Recommendations to other buyers: Either support it better or take it off line.

Great program

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: The representative, was more than helpful. He was patient and explained everything. I had to email him several times due to my ignorance. I value good customer service over everything. Thank you for such a good employee.

Really great!

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy set up, ease of use, easy to use in the field. We love inventory tracking, payroll service, reports that are user friendly. We get our deposits quickly. We've used Square since the first readers were
made available.

Overall: This makes payroll and reporting a breeze. Can't imagine anything more user friendly. We have
recommended Square products to many of our small business owner friends.

Love Square

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Makes my life much easier , Great company , Square truly understands the business
The app is very simple to use , takes little time to do things

Great, fast service!

Jan 24, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price point and ease of sign up.

Overall: Sent in a request for information, customer service representative called and answered all my questions as a new business owner, he followed up in a non-pushy way and after I signed up, was there for my couple of questions.

Squre Payroll

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple.

Overall: Awesome. Easy. Simple. Customer support team over at Square made the transition so easy. Any question I had they answered. Any issue that came up, they solved. I expect nothing less from Square, as you guys have been good for all the years I've been a partner.

Recommendations to other buyers: Switch over now.

The worst service ever.

Jan 02, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Value for Money

Comments: I would not recommend it to anyone. There is no way to get my questions answered. Access to customer service is non-existent. I am still being charged after I canceled the service and have not been able to contact anyone to address the problem. Terrible.

Some times helpful

Dec 13, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: At times did not give me what I needed. At times I was fustrated because the software service did not work.

Simply Amazing

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It was great to save time and manage a very brutal payroll. I would definitley recommend this to my fellow small business owners

Nan's shop payroll

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is how I have saved time and energy in keeping payroll on time. I highly recommend this system.

Wonder ful!

Dec 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: My experience has been awesome! I really enjoyed it and the service was amazing. I recommend to everyone.

Awesome software

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Great wish all software was this great fast easy and super fun everyone if you don't have this software then what are you waiting for

Awesome product

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It was so easy, fast and convenient. Compact, easy-to-use hardware. Fast and easy to set up. Accepts new EMV credit and debit cards. Square is an affordable and easy tool for accepting credit card payments on lots of mobile devices, and the experience is excellent for buyers and sellers alike.

Easy to use

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: When I first got started with the shop I was very overwhelmed with paperwork. This software is easy to use and saves a lot of time.

Great for small business

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Square has the best technology for small business their program is easy to navigate detailed and breaks downs all steps!

Easy & Intuitive Payroll Software

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and understand. My employees said signing up and filling out their w-2 info was the easiest ever. Nobody had to ask me (or their Mom's!), it's direct and in plain English.
It calculates paid sick time for me (as per the new sick leave act in CA).
Submitting my quarterly federal tax returns and CA quarterly report of wages is also easy. It's so easy I don't even know how to do it because Square does it automatically for me!
Customer service is also great. One time I received a notice from EDD that I filed late, I called Square and they took care of it. My fee was waived, I haven't had an issue since.

Cons: I wish the Pay history offered more sorting options like their Sales information. I'd like to be able to see it by year, month, quarter, etc. I know Payroll is still kinda "new" so it wouldn't surprise me if this is offered later.

Overall: Square's Payroll is insanely easy to use and navigate. I've been using it since Jan 1, 2015 and my only wish is that I started it sooner. I like that I can offer direct deposit to my employees and pick how often to pay them. They love it too because it's so simple, they don't have to worry about payroll. The backend for both me and my employees is also really easy to understand. I highly recommend it.

Recommendations to other buyers: Don't hesitate like I did. I wish I used Payroll as soon as it was offered in CA.

Time and lifesaver

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tax payment on my behalf and direct depositing

Cons: I'd really like a spot for additional withholdings.

Overall: Literally a life saver. Wouldn't know how to work without it. Ease of use and quickness to respond make this stuff amazing.

Worked Flawlessly so Far For me!

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, Speed for payroll to be ran through, and customer service questions are answered promptly.

Cons: Not sure exactly what some of the charges are on my account. I'm sure they aren't charging me for something i didn't pay, but a detailed and itemized line receipt of any deductions on my account would be nice to have (unless I'm just not seeing it and they already have one)

Overall: The Square team is extremely helpful with any issues I have (which turn out to be my employees fault) and help get us back on track as soon as possible

Recommendations to other buyers: Immerse yourself in learning about the technology, otherwise you may not figure out something that would be easy to miss.

Ditch Your Other Payroll Providers ASAP

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Employees have real-time access to their payroll reports and manage their own accounts

Cons: I have to run payroll for salaried employees every two weeks.

Overall: I was getting fed up with Wells Fargo payroll for years. Every time I requested a change, such as employee bonuses or salary increases, they would screw up payroll for everybody.

I knew that whenever I would ask them for something, things would get screwed up.

I was looking for a change, and considered Bank of America. The price was comparable to Wells Fargo.

Then I heard that Square was doing payroll. I was instantly intrigued, because I like the credit card payments using the card (see them, but never used the service for our business).

Square has a reputation for technological innovation, and the price was very good. I like allowing the employees to manage their own accounts and to get their documentation.

Square Payroll rocks!

I just wish they had the ability to automatically run salaried payrolls. I don't like to run payroll. All our employees are salaried and get paid the same amount twice each month. However, we do give Xmas bonuses, which is an annual change request that Wells Fargo would screw up most years.

Recommendations to other buyers: The price is right. I researched other providers when I was getting frustrated with Wells Fargo. Since payroll is a critical business process, I was hesitant to jump ship. This service is a no-brainer. If you run payroll, this is a must have service.

Simple, effective and affordable

Sep 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They do everything for you except enter the hours worked

Cons: I sometimes find the screen layout a bit confusing, and have to repeatedly remind myself where to find certain clicks.

Overall: This is the easiest way I've found to process payroll. Even makes the payments for me to various government bodies. Very response support team as well, when you're first learning and needing questions answered. Now takes me just minutes to run payroll, funds are auto-deposited, and there is nothing else to be done from my end. Much better than my previous vendor, where I had to handle all the payments of withheld taxes myself.

Bang for the buck for a small business

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Price and easy of use for a small business

Cons: Can't send out 1099 only W2 employee's

Overall: For a small business this product is one of the lowest priced and highest functioning product on the market.

Easy to use

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Price.

Cons: Not being able to manage multiple employer accounts within one dashboard like we are able to do with Paychex.

Overall: Using Square Payroll services has been super easy and the pricing is very competitive. My only qualm is not being able to manage multiple employer accounts within one dashboard like we are able to do with Paychex.