ClubWise

4 / 5 6 reviews

Who Uses This Software?

Independent fitness clubs and boutique studios looking to reduce administration, maximise membership sales, improve cash flow and optimise retention.


Average Ratings

6 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • ClubWise Software
  • www.clubwise.com
  • Founded 2001
  • United Kingdom

About ClubWise

ClubWise integrates direct debit collections, club management software, membership sales, marketing and retention tools to provide health, fitness and leisure clubs with a platform for success. ClubWise optimises cash flow, generates new business and manages your membership all from the cloud, enabling you to focus on what matters most: your members.


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ClubWise Features

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

ClubWise Reviews Recently Reviewed!

Club management made easy....agreed

Apr 18, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use with lots of reporting for those who want it.

Cons: Having to stay on clubwise web site when members scan in using a barcode reader.

Overall: Great support from the start - The whole process of engaging Clubwise with a thorough explanation and discussion on various software bolt ons and what new developments are coming up was instrumental in me using their services. As a small, independent gym owner I had to implement a hands off approach to direct debit collection and management but hands on to CRM and day to day admin. Clubwise software provides that solution and Clubwise support is second to none. Highly recommended.

Clubwise software

Sep 20, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Cons: A little complicated at start

Overall: Overall very happy with the software, training provided and level of support. The reporting function seems to be difficult to understand but other than that its an excellent software

Recommendations to other buyers: Excellent support service

Clubwise at Langleys Country Club

Sep 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This really is a fully integrated healthclub management system, and is incredibly simple and easy to use and is constantly being updated and improved.

Overall: Our experience with clubwise has been great from day 1, excelent sales presentation, simple transfer of information and brilliant ongoing help.

Game changer

Aug 19, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The support team are fantastic

Cons: Expensive, don't like that I have to pay for extra's when I feel I already pay a lot already

Overall: Brilliant, it's easy to use and to switch over. Lee was very helpful in setting it up and has always been help thoughout

Amazing Software and Company

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy To use!

Overall: Clubwise helped us achieve the great club we have today. We've been with them through thick and thin, even while developing the first 24 hour finger print software. Couldnt have done it with out them. Support team are amazing and they are always striving to make it better and better.

ClubWise ticks all the boxes!!!

Aug 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and affordable. Add modules as you need them.
Friendly, helpful staff. Excellent sales, support and training.
Excellent Help Desk - so much better than our previous supplier.

Cons: Help Desk hours are only 9 to 5 although there is 24 hour support for emergencies.

Overall: We have been using ClubWise now for over 3 years and our overall experience has been great. We are a small independent Health and Fitness Club and ClubWise gives us everything we need from a membership system and more.

We started off using the basic system and DD collections and we have added modules as we have gone along. We now have on line joining and the on line member area including the class booking system.

To date we have not had a problem with the system or the collections and the Support Desk is second to none - always friendly and helpful

Recommendations to other buyers: I would recommend ClubWise to any club - big or small.