Who Uses This Software?

Web-based patient management solution designed for doctors, dentists, chiropractors, medical doctors, orthodontists and doctors in dental field.

Average Ratings

1 Review

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    $199/month $149/Month Paid Annually (save $600)
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • DocMate
  • www.docmate.com/
  • Founded 2009
  • United States

About DocMate

DocMate is a provider-led, cloud-based platform that revolutionizes patient relationships and optimizes the patient experience. By delivering the right message, to the right patient, at the right time, you make every patient the only patient. DocMate is the market leader in patient relationship management solutions that assist your practice in retaining existing patients, reactivating lost patients, and acquiring new patients.

DocMate Features

  • Admissions Management
  • Bed Management
  • Discharge Management
  • Historical Reporting
  • Patient Flow Management
  • Patient Location Tracking
  • Patient Monitoring
  • Real Time Reporting
  • Waiting Time Tracking

DocMate Reviews

Best Patient Relationship Manager and Customer Service

Sep 08, 2016

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: The features of this product really help compared to other systems in the field. I have used several other systems and am very picky about what works for my practice and this by far beats all.

Cons: I cant say that I do not like something about the product as everything works great. Its a system and it does what it is supposed to do.

Overall: Docmate has been a pivotal part of our practice at Genuine Dental Arts. We have seen an increase in out revenue and a way lower no show rate. Our patient reactivations as they call them have been amazing where the software actually brings back patients we have not seen in a while. They have so many features that have made a positive difference in our organization. I also highly praise the customer support team whom is always there when we need them for any questions. Highly recommended.

Recommendations to other buyers: Go for the annual plan over the monthly because you will save money. They wont let you upgrade to the annual plan after the first month so you are better off going with it from the beginning.