AddSource

Call Tracking


4.5 / 5
2 reviews

Who Uses This Software?

Skill trade businesses and service providers Advertising companies Directories Chains


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • AddSource
  • www.addsource.com/
  • Founded 2008
  • United States

About Call Tracking

Call Tracking solution dedicated to help businesses reduce costs and increase profits through statistical reports and analytics.


Call Tracking Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

Call Tracking Reviews Recently Reviewed!


Great software

Mar 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and manage

Web based

listening to my employees talk to customers was worth it all

Cons: No mobile app

Overall: managing my phone calls like i never thought i would .

getting reports was never this easy .

A must try for any business that has a phone

Recommendations to other buyers: Its a must for any business that gets calls

My experience of using call tracking is good it provide many other features within reasonable price

Mar 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It allows to identify where your phone leads are coming from whether it's a print ad, an online ad, or link from another website.

Cons: Call tracking feature have to add additional features which will be unique from other softwares for running successfully

Overall: Most call tracking software is very similar it identifies where each of your callers came from, whether they found you on a billboard, were referred by a website, clicked on a Google ad, etc