Best For

Skill trade businesses and service providers Advertising companies Directories Chains

Product Details

Call Tracking solution dedicated to help businesses reduce costs and increase profits through statistical reports and analytics.

Contact Details

AddSource

http://www.addsource.com/

Founded in 2008

Located in United States

Call Reports
Source Reports
Volume Reports
Dashboard
Volume Reports

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Call Tracking Features

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Call Tracking Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4/5

Showing Most Helpful

Showing 2 of 2 reviews

Showing Most Helpful

Showing 2 of 2 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Clint R.
CEO
Food & Beverages, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
March 20, 2017

“Great software”

Overallmanaging my phone calls like i never thought i would . getting reports was never this easy . A must try for any business that has a phone
ProsEasy to use and manage Web based listening to my employees talk to customers was worth it all
ConsNo mobile app
Recommendations to other buyersIts a must for any business that gets calls
Source: Capterra
March 20, 2017
Pooja J.
Finance
Airlines/Aviation, 5001-10,000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 10, 2018

“My experience of using call tracking is good it provide many other features within reasonable price ”

OverallMost call tracking software is very similar it identifies where each of your callers came from, whether they found you on a billboard, were referred by a website, clicked on a Google ad, etc
ProsIt allows to identify where your phone leads are coming from whether it's a print ad, an online ad, or link from another website.
ConsCall tracking feature have to add additional features which will be unique from other softwares for running successfully
Reviewer Source 
Source: Capterra
March 10, 2018