Who Uses This Software?

GoReminders is for businesses that have appointments. From sole proprietors to large teams, we'll help get your clients, customers or patients to show up for their appointments and you'll save time!


Average Ratings

11 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
    See pricing details
  • Pricing Details
    Pays for itself with 1 saved no-show! High-volume pricing available.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • GoReminders
  • www.goreminders.com/
  • Founded 2016
  • United States

About GoReminders

GoReminders is your all-in-one solution for text & email appointment reminders! Reduce no-show clients with this simple scheduling & reminder service. Save time and money with automatic reminders & confirmations for your clients, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Our users say: "The best out there!" "Huge timesaver" "Very flexible" "Decreased my No Shows significantly" "Reasonably priced" "Highly recommend to anyone." FREE TRIAL!


GoReminders Features

  • Appointment Scheduling
  • Calendar Management
  • Email Reminders
  • IVR / Voice Recognition
  • Online Booking
  • Payment Reminders
  • Recurring Appointments
  • Rescheduling
  • SMS Messaging
  • Two-Way Messaging
  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management

GoReminders Reviews Recently Reviewed!


Since we started using GoReminders our volunteers remember to show up for their scheduled shifts.

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use GoReminders to remind about 50 volunteers a week of their scheduled shifts at our nonprofit thrift shop, and it has eliminated our problem with no-shows which led to our inability to open the store for our customers. GoReminders is very easy to use, and it takes me about 20 minutes to set up an entire month's reminders. If someone's schedule changes during the month, and I need to edit which volunteer will be on a shift, it takes only seconds to make the change in GoReminders. All of the volunteers have expressed their thanks for this notification (we chose 2 days before) so they don't miss their shifts and can find a sub if needed.

Cons: I can't think of anything about it that is disagreeable. It's easy to use, takes little time, and has helped us keep our shop open every day.

Overall: Eliminated the need for store managers to call their scheduled volunteers to make sure they remembered to come. If we can keep our thrift shop open, we make more sales which increases the donation we make to the agency we support, so everyone wins!

Vendor Response

by GoReminders on December 04, 2018

Hello Linda, Thank you for the superb review of GoReminders! We are glad that GoReminders has been efficient for your Thrift Shop :)

Capterra loader

Great product for the cost! Makes life so much easier and customer service is excellent .

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.

Cons: We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.

Vendor Response

by GoReminders on December 04, 2018

Hello Linda, Thank you for the wonderful review of GoReminders. We are pleased that GoReminders is working flawlessly for your company. Any Feedback is greatly appreciated as our main focus is to constantly improve :)

Startup was a little tricky, but great performance since then!

Jul 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: GoReminders has been great for us! We waste a lot of time when people no-show for their appointments, especially when we have to bring in specialized staff to run the appointments. This was the first automated reminder tool that we sought out and tried and we are very pleased. We really do think this has helped us with time management.

Cons: As with any automated system, you don't have the ability to actually talk with the client. This can be difficult when the client wants to ask a question in advance of the appointment, but it's something that you need to be okay with. There were a couple minor hiccups setting up the reminders, but we have had no issues since then.

Vendor Response

by GoReminders on December 04, 2018

Thank you for the lovely review of GoReminders. We are pleased that it helped with time management and reducing no-shows. To have a conversation with clients before an appointment, we suggest setting your reminders to send two or three days beforehand. When the client replies you'll receive a notification and you can reply accordingly. Hope this is of help :)

Capterra loader

Great product. So far, the best SMS Texting system I've found for my business.

Jul 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: I like that I can have my clients reminded about appointments at 2 different pre-appointment times. We use 4 days ahead of time and 2 hours ahead of time. I like the point-and-click calendar and time scroll settings.

Cons: I don't like the fact that I can't have the same reminder sent to more than one person at a time. For example, I have a client who's parents are divorced, but they both need to be sent reminders; so, I have to set up 2 separate reminders for the same client.

Vendor Response

by GoReminders on December 04, 2018

Hello Leanne, Thank you for your amazing review of GoReminders. We are happy that GoReminders is working wonders for your business. We appreciate your feedback, and are always working on making GoReminders more practical.

GoReminders is a reasonably priced software. It's ease of functions allows you to schedule reminders

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: This software was really easy to use. We used GoReminders for our appointments at work. We had no trouble with figuring out how to use it. It allows you to have the application on your phone making it easy to access. This software is affordable and great. Highly recommend to anyone or company.

Overall: The only downside is that it costs money but it is definitely worth it!

Vendor Response

by GoReminders on December 04, 2018

Hi! Thank you for your review of GoReminders. We appreciate you taking the time out of your day to write us a review. We're delighted that GoReminders has been a good match for your company. :)

New User for Church Needs

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I researched quite a few reminder programs, free and for pay. I chose GoReminders because it gave me the ability to have data and messages stored for repeat use. I like being able to have several messages saved for used since, as a church, we have needs to remind volunteers of different roles that they have within the church. We send reminders for Wednesday Supper serving teams reminders, Van driver volunteers, Administrative council reminders et.

Cons: For a small church as ours, it is a bit expensive. I would have like to see a more tiered pricing option.

Overall: We frequently schedule 4 months out and then send the schedules to the volunteers who don't always put things on their personal calendars. Now I have a way to gently remind them as the date they are needed gets closer.

Vendor Response

by GoReminders on December 04, 2018

Hello Judy, thank you for the wonderful review about GoReminders. We are delighted that you found GoReminders' template features useful. Did you know that you can have GoReminders appointments show up in your regular calendar? iPhone & iPad calendar, Google Calendar, iCal, Outlook and more. To do so, go to Settings > Calendar in your GoReminders account. If you're using Google Calendar the appointments will show up immediately; other calendar systems take some time to show updated appointments. Hope this helps you get the most out of GoReminders :)

Huge timesaver

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and has decreased my No Shows significantly. The Customer service has been fantastic and quick to respond to any questions.

Cons: I've only had a positive experience Since I have used their software. I do not have anything negative to share.

Overall: I'm no longer spending hours making reminder calls or sending texts to my clients to confirm their appointments.

Vendor Response

by GoReminders on December 04, 2018

Hello Teri, thank you for your wonderful review of GoReminders. We're delighted that GoReminders has been a good fit for your company. :)

excellent way to remind your customers of appointments

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: we use this system to remind our customers of appointments we've made to discuss their insurance needs.

Cons: occasionally my staff will input information incorrectly and i will think that the reminder has gone out and nothing goes, but it is more of a user error!

Vendor Response

by GoReminders on December 04, 2018

Hello Brittany, thank you for your review of GoReminders. We are happy that GoReminders is working well for you :)

Great program. Saves us time and effort from making daily phone calls to confirm appointments.

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that it stores the patient's name and phone number. That makes it easier, quicker, and more accurate for future appointment reminders that need to be sent.

Cons: I wish there was a way to search by patient name without knowing the date of their appointment. There are times when I need to see if a reminder has been sent, but I don't want to take the time to look for the appointment date in my company database.

Vendor Response

by GoReminders on November 28, 2018

Hello Pamela, Thank you for the wonderful review about GoReminders. We are glad that GoReminders is working wonders for your appointments. Any feedback is good feedback, we are always working on making GoReminders more practical.

An approachable appointment-setting platform

Oct 19, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that this platform is very client-based. I think unlike some others that are solely focused on the small business side, this program has great client outreach features. It also offers relatively simple platform to navigate.

Cons: While mobile friendly, I think you lose some of the benefits of the platform in mobile format. Displays are sometimes inconsistent between devices (various iphones, androids, etc)

Overall: I think GoReminder offers a simple solution for a very common problem. I'm sure it will make some necessary technical improvements over time.

Vendor Response

by GoReminders on December 04, 2018

Hello Bianca, thank you for reviewing GoReminders, we are glad that it is a good fit for you. We are always working on improving GoReminders, and always appreciate feedback :)

Best reminder service out there hands down!

Dec 13, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: This software is compatible both on the app and the website. It let's you Quickly schedule appointments and the clients automatically get reminders via Text Message or Email, whichever you choose. The best feature that I like is, all the reminders show on your google calendar or the app that you sync it to. They provide an excellent customer service too.

Vendor Response

by GoReminders on December 04, 2018

Hello Madhuri, thank you for your wonderful review of GoReminders. We are happy that GoReminders works well for your company :)