# GoReminders Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GoReminders the right Appointment Reminder solution for you? Explore 259 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154785/GoReminders/reviews --- GoReminders 4.8 (259) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GoReminders Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews AF Allison F ConsultantMental Health Care, Self-employedUsed the software for: Less than 6 months. “My client retention is much higher with GoReminders and cancellation rates are much lower with the follow up texting option which I use to offer reschedule options as needed.“ December 29, 2025 CP Colleen P Landscape ContractorEnvironmental Services, 11 - 50 employeesUsed the software for: Less than 6 months. “My only real complaint is that I received 6 emails in one day and two more the following day letting me know that I was nearing my monthly appointment limit.“ November 13, 2025 ET Elaine T SecretaryRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “I can manage my clients' appointments and receive a notification at the time of confirmation, which saves me a lot of time and is greatly appreciated.“ October 28, 2025 LS Lauren S OwnerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “I have had issues with keeping the information in the notes section per account; I normally have to re-enter information.“ April 8, 2026 SC Shawn C PsychologistMental Health Care, Self-employedUsed the software for: More than 2 years. “It helps me have a better understanding of who will be attending their appointments and, best of all, it has significantly decreased my no show rate. If I have one person show up who would not have otherwise, the billing easily covers several months of the minimal cost for GoReminders.“ August 8, 2025 Nia W Intake and Engagement SpecialismStaffing and Recruiting, 51 - 200 employeesUsed the software for: Less than 6 months. “Furthermore, if there were certain pieces of information I did not want include, the template would not alter to account for that, leading to grammatical issues.“ August 11, 2025 AF Allison F ConsultantMental Health Care, Self-employedUsed the software for: Less than 6 months. “It helps me manage my appointments and schedule in a way that Google products cannot.“ December 29, 2025 JL Jenni L Director of OperationsVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes I will have a glitch when trying to delete an appointment or change the status from "confirmed" to "cancel", etc.“ August 7, 2025 ## Showing most helpful reviews Showing 1-25 of 259 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephen Bryant W. Business Manager Hospital & Health Care Used the software for: 2+ years ### "Great Service" July 24, 2025 5.0 We can easily remind people of their appointments and text back and forth and even email if needed. :) Pros Our patients appreciate being able to text back and forth, and we don't have to give out personal phone information. Cons Nothing. I just have to remember to set up the reminder. Some people just ignore reminders and we do ask that they respond. Review Source Response from GoReminders July 31, 2025 Thanks so much for the great review! I'm happy to hear how much your patients appreciate the ability to text back and forth—and that it's making things easier for your team, too. It’s definitely a great way to stay connected without sharing personal numbers. Regarding your note about needing to remember to set reminders and encouraging responses, we’ll follow up with you directly to discuss your specific needs. There may be a few tips or features we can walk you through to make that part even easier! -Rhammy, Customer Support HK Heather K. Owner andCognitive Therapist Education Management Used the software for: 2+ years ### "Money and Time Saver!" April 3, 2025 5.0 I have been a customer for more than 4 years. It has been a huge help, solving the problem of missed appointments and the constant call reminders at my business. Very pleased with the service Pros is easy to use and has all the features we need to keep in touch with our clients. GoReminders has reduced the number of missed appointments we have had in our business which has saved us money. Cons There are times when I could use a little more customization regarding sending text reminders. But, for what we do, It has worked very nicely. Alternatives considered [Appointment Reminder](https://www.capterra.com/p/159212/Appointment-Reminder/) Reason for choosing GoReminders I do not remember all of the ones I researched years ago. Go Reminders was the best fit for our needs and had the best pricing for our budget. Review Source Response from GoReminders July 2, 2025 Thank you so much for being with us for over 4 years! We’re thrilled to hear how GoReminders has helped reduce missed appointments and saved your business time and money. Regarding your note on text reminder customization, we’ll follow up with you directly to better understand your needs and explore how we can support you further. We truly appreciate your continued trust in our service. -Rhammy, Customer Support nV natasha V. Assistant Director Human Resources Used the software for: 6-12 months ### "good to use" February 26, 2025 3.0 I like it, the messages are easy to read and send Pros It is easy to use, I was not sure if this service would be great for me but it has been helpful. Doesn't take much time and saves me sometime Cons trying to navigate it for the first time Review Source Response from GoReminders June 30, 2025 Thank you so much for your review! We're glad to hear that GoReminders has been helpful and time-saving for you. We understand that navigating a new system can take a little getting used to, and we’ll follow up with you directly to walk you through anything that still feels unclear—we want to make sure it’s a smooth experience all the way through! -Rhammy, Customer Support MQ Meredith Q. Speech-Language Pathologist Individual & Family Services Used the software for: 2+ years ### "Early Intervention Life Saver" February 19, 2026 5.0 Pros I have been using for about 5 years now and it is a lifesaver for my business. I work in early intervention and service an array of families. I travel to each of them and often times am scheduling visits for an entire month out. It is a life saver in terms of saving me time, in not having to text every family throughout the month or the day before to confirm appointments. My settings are initial alert, 24h reminder and 2 hour reminder and parents love the ease and use of confirming and canceling right from a message. I ahve contractors who are on my team, it takes me very little time to show them how to use the app. I love that I am able to add them to my team and they are able to use for their appointments as well! I recommend this app and site to all of my colleagues as it is a true lifesaver and makes working so much easier! I love how it links right to all of my calendars and my appointments are easily seen from my Google or Apple calendar. Cons I do feel at times the message length was a little longer as I have had to be creative with the amount of characters so the families aren't receiving 2-3 messages each time a reminder is sent. Review Source RD Rachel D. Nutritionist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Super helpful system - Saves so much admin time!" March 14, 2025 5.0 It has been really helpful. The free trial was helpful for me to get to know the features and see if it was helpful and the team constanly reached out to see how things were going and if I needed help. Pros It is very user friendly and easy to use. The price is reasonable aswell. It has lots of helpful features such as message sequences, direct messages and blast messages to help contact our users. Its great that I can add my team to it and it will connect with their calendars. The Go reminders team haave been really helpful and they answer my questions really quickly and they will check I understand and that its fixed my issue. Cons It would be helpful if their was a staff reminder option. You can connect to their calendar but it would be helpful to send text/ email reminders to the staff member assigned to the appointment. When adding a customer it would be helpful to have a box to add them to a group - at the moment you have to add them as a customer and then go to groups and add them. It would also be helpful that when a customer is added to a group - any appointments already booked they are automatically added to as you currently have to do that manually. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Go reminders had more features and was more user friendly. Review Source Response from GoReminders June 30, 2025 Thank you so much for the thoughtful and detailed review! I'm really glad to hear how helpful the system has been in saving you admin time and that our support team has been responsive and easy to work with. I appreciate you sharing the specifics around reminders for staff and the group assignment process. We’ll follow up with you directly to better understand your workflow and discuss how we can support your team’s needs more efficiently. -Rhammy, Customer Support LP Luke P. MANAGEMENT Automotive Used the software for: 1-2 years ### "Alloy Art review of go reminders platform" March 20, 2025 5.0 Overall very good platform will be using it for the foreseeable as long as the price stays manageable, thank you Pros Great for my business boosted client bookings and also looks very professional sending text reminders, decreased no shows as promised and calendar helps me keep track of customer bookings in house, all in all great product as a small business I would hugely recommend it. Cons Only slight improvement I would ask is for a bigger exploded size calendar so I can clearly see all booking information for each job at a glance, the possibility to remove Saturday and Sunday from the list would be nice also as this is just dead space for our business. Alternatives considered [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Reason for choosing GoReminders for the messaging system.......................... Review Source Response from GoReminders June 30, 2025 Thank you so much for the thoughtful review! We're glad to hear GoReminders has helped boost bookings, reduce no-shows, and added a professional touch to your communications—especially for a growing small business like yours. I completely understand how a larger calendar view and removing unused days like Saturday and Sunday could make things even easier for your workflow. We’ll follow up with you directly to discuss your specific needs and how we can help streamline your setup further. -Rhammy, Customer Support CO Carlos O. Owner Arts and Crafts Used the software for: 2+ years ### "GoReminders is awesome " February 15, 2025 5.0 Excellent so far I’ve been using them for a long time Pros Adding features constantly, listen to their clients, Cons Can’t do desperate schedules for each contractor Alternatives considered [DaySmart Body Art](https://www.capterra.com/p/187375/DaySmart-BodyArt/) Reason for choosing GoReminders Easier to use than most others for the most part Switched from [REV23 Desktop](https://www.capterra.com/p/181158/REV23-Desktop/) Trying out multiple things works off a link rather than filling out so much info myself. Different software though GoReminders doesn’t do waivers Review Source Response from GoReminders April 18, 2025 Thank you so much for the great review and for being with us for a long time—we’re really glad to hear that GoReminders has been excellent for you and that you’ve found it easier to use than other options out there! Regarding your note on scheduling for each contractor, we’ll follow up with you directly to discuss your specific needs and see how we can help based on your current setup. -Rhammy, Customer Support DT Dakota T. Front Desk Manager Cosmetics Used the software for: 2+ years ### "Great Choice for Small Businesses!" December 5, 2024 4.0 Been using it for years, definitely preferable over some other services I've used. The confirmation feature is great to get a heads up on any cancellations or problems my client may have. Pros It's a very low entry, easy to use service. Customer oriented with the messaging system. Cons Price is always a factor, and it hasn't been the cleanest working system. The team has been diligent in keeping things working and in good order though. Switched from [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) Slow, unresponsive, and tedious. The system definitely works as a calendar ought to but it was very bare-bones. Review Source Response from GoReminders December 20, 2024 Thank you for your feedback! We're glad to hear that GoReminders has been a great fit for your small business and that you've found value in the messaging system and confirmation features. We understand that pricing can be a factor, and we appreciate your patience as we continuously work to improve the system. We'll follow up with you directly to discuss your specific needs and explore ways we can support your business even more effectively. -Rhammy, Customer Support DR Dakota R. Lmt Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great booking sight!" April 18, 2025 5.0 Excellent. I was able to talk to a human being to help me with all the features. I like it as an easy option for reminding clients About their appointments. Pros is simple, affordable and I can add features as I grow my business. The support in customer service is excellent! Cons Calendar could have better contrast. It is a little light for people with eyesight issues. It needs an App that is functional for android phones. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) I didn’t need all the features and Vagaro is expensive. Review Source Response from GoReminders July 3, 2025 Thank you for your thoughtful review! We’re glad to hear GoReminders has been a simple and affordable solution for your business, and that you’ve had a great experience with our support team. I see you mentioned the calendar contrast and functionality on Android — we’ll follow up with you directly to discuss your specific needs and explore how we can assist you further with this. -Rhammy, Customer Support JL Jonathan L. Recruiter Restaurants Used the software for: Less than 6 months ### "Great product!" November 24, 2025 5.0 The product does exactly as it says it will. Easy to use as i do the scheduling for meetings myself not clients. Intuitive! Pros syncs perfectly with Apple!! I switched from Calandy as it did not integrate well at all. A game changer! Also ability to send automated reminders is great. Cons gets a little pricey with all the options, others have same included for cheaper. But it works as it should so happy! Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing GoReminders i do not remember except this seemed to integrate well Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) bad apple integration did not work as intended Review Source SC Shawn C. Psychologist Mental Health Care Used the software for: 2+ years ### "GoReminders is a a fantastic product!" August 8, 2025 5.0 I've had an excellent experience with and have been using it for several years. It helps me have a better understanding of who will be attending their appointments and, best of all, it has significantly decreased my no show rate. If I have one person show up who would not have otherwise, the billing easily covers several months of the minimal cost for GoReminders. GoReminders has been a great product for me - it is helpful to my patients, increases the number of patients who show up for their appointment, has paid for itself many times over, and has increased my income from kept appointments. Pros is easy to use and is a very effective way to remind patients of appointments. It is easy to contact patients with a variety of messages for different settings, for example in person vs. teleconference meetings, or appointments at different locations. Its greatest benefit, however, has been in significantly decreasing the number of no shows I have each week and increasing my billing for kept appointments. Cons I honestly have never had any issues with . It is economical, easy to use, and effective. Review Source Response from GoReminders August 22, 2025 Thank you for your thoughtful review and for sharing how GoReminders has positively impacted your practice! We're thrilled to hear it has helped reduce no-shows, increase your billing, and make communicating with patients seamless across different appointment types. It's wonderful to know you've had such a great experience over the years—your success is exactly what we aim for! -Rhammy, Customer Support jH john H. office manager Health, Wellness and Fitness Used the software for: 2+ years ### "Dr. John Hood spine and wellness " December 1, 2025 5.0 pretty good there are a few things that i would change that i listed above the things i like are getting to patients faster and sometime they dont have time for a phone call Pros that we can message our patients and get them rescduled faster and i can talk to them without haveing to call them and the patients find it more convent Cons sometimes I do not see messages in time and i miss important messages from patients by not getting updates when they have messaged back Review Source LC Leisa C. Therapist Hospital & Health Care Used the software for: Less than 6 months ### "My Business tool" December 31, 2025 5.0 So far its been great, no dramas easy to use. My clients are getting reminders and are happy with that Pros has been a great tool, i love that its not expensive. That my clients receive reminder messages, its easy to use and trouble-free Cons I dont like that my phone cant download the app, I cant see time slots on the calendar, maybe that would be different on a laptop im using my phone Review Source Response from GoReminders January 22, 2026 Thanks for sharing your experience with us. Really glad to hear the reminders are working well for your clients and that it's been trouble-free for you. I hear you on the app download issue and not being able to see time slots on your phone. We'll be following up with you directly to help sort that out. Appreciate you being part of GoReminders. -Rhammy, Customer Support BH Bonnie H. Human Resource Supervisor Individual & Family Services Used the software for: 6-12 months ### "Why I love Go reminder" December 15, 2025 4.0 Excellent. I am impressed with how easy it is to schedule an appointment. I like that a notification is sent to the employee Pros I like that the message is sent by text & email to the employee. It is confirming they received the schedule appointment. I also like they have to confirm the message Cons I don't like that the choices you make for services does not match for the Label choices. I don't know if this is an internal issue or issue with go reminder Review Source kF kelli F. Lead Therapist Sole Owner Mental Health Care Used the software for: 2+ years ### "Easy peasy support. What a concept! " April 9, 2025 5.0 It’s been great. Easy to set up. Easy to change appts. And it keeps me on track. Pros The ease in which appointments are created. The follow texts/ emails to my clients up is so helpful. Cons I don’t use any other functions besides the text/email feature to confirm appointments. So I’m happy with the product. Review Source Response from GoReminders July 2, 2025 Thank you so much for your thoughtful review! I’m glad to hear that GoReminders is keeping things simple and efficient for you—and that the appointment confirmations via text and email are working well. Since you're currently only using a portion of the features, I’ll follow up with you directly to share a few more tips that could support your workflow even more (only if you're interested, of course!). -Rhammy, Customer Support AC Andrew C. Assessment Education Management Used the software for: 2+ years ### "Couldn’t work without it " May 24, 2025 5.0 Using it for six years now every week .. very happy with this great tool , it works well and my students are confident that I will be successful in my visit Pros The easy use , I can use on the go without worrying I’ve input in incorrectly and know the particulate people have confirmed. Cons Sometimes it takes a while to load but not a great deal of time so have switched it to my main page on my search engine Review Source Response from GoReminders July 3, 2025 We’re so glad to hear how much you rely on GoReminders and that it’s been such a helpful tool for you and your students over the past six years! We appreciate your note about the loading time — we’ll follow up with you directly to discuss your specific needs and make sure everything is running as smoothly as possible for you. -Rhammy, Customer Support KL Kathryn L. Legal Assistant Law Practice Used the software for: 1-2 years ### "Great Product and Amazing Results" April 28, 2025 5.0 It has been amazing. I find the software user friendly and quick to use. Pros The automatic reminders and the text messages to communicate with clients. This has saved me numerous hours of not having to call to confirm appointments. Clients are more apt to communicate that they need to reschedule through text as opposed to calling the office. I also love the fact that you can attach files to a text. Cons Nothing. I haven't found anything I don't like. Review Source Response from GoReminders July 3, 2025 We’re thrilled to hear how much you’re enjoying the automatic reminders, texting with clients, and even the ability to attach files to a text! It’s great to know these features are saving you time and making communication easier for both you and your clients. Thank you for sharing such positive feedback and for using GoReminders! -Rhammy, Customer Support CM Cassandra M. Owner Cosmetics Used the software for: 2+ years ### "Best appointment App ever " May 19, 2025 5.0 Pros Easy to use! If you have any questions the customer support is amazing and always more than willing to help! Cons There is nothing I don’t like about . It meets all my needs. I love GoReminders. You won’t be disappointed Review Source Response from GoReminders May 20, 2025 Thank you so much for the kind words! We're glad to hear GoReminders is meeting all your needs and that our support team has been helpful. If anything ever comes up or your needs evolve, we’ll be sure to follow up directly to keep everything running smoothly for you. -Rhammy, Customer Support DP Debbie P. Owner Arts and Crafts Used the software for: 2+ years ### "Great service" February 26, 2025 5.0 Very happy. Price is right. Customer service is great. Pros Really helps with scheduling being able to see cancelations and confirmations. Cons Do wish the page would refresh without having to hit refresh Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing GoReminders Price and ease of entering info for clients Review Source Response from GoReminders June 30, 2025 Thank you so much for your feedback! We’re really happy to hear how GoReminders has helped with your scheduling and client communication. Regarding the need to manually refresh the page—we’ll follow up with you directly to discuss your specific setup and explore how we can improve that experience for you. -Rhammy, Customer Support AP ANDREW P. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "GoReminders Review" March 2, 2025 5.0 Overall I like the , which is why I have used the service for years. Pros Helps streamline my business. I run a Chiropractic clinic and helps appointment retention. Cons Works well on desktop/laptop but often is glitchy on mobile device, Review Source Response from GoReminders June 30, 2025 Thank you for sharing your experience and for being a loyal user over the years! We're so glad GoReminders has helped streamline your chiropractic clinic and improve appointment retention. We’ll follow up with you directly to discuss your specific needs regarding mobile performance. We want to make sure everything runs as smoothly on your mobile device as it does on desktop. -Rhammy, Customer Support WB Wallace B. Owner Computer Hardware Used the software for: Less than 6 months ### "An Essential Tool for Streamlining Customer Communication" January 9, 2026 5.0 My overall experience with has been extremely positive. It’s dependable, easy to use, fairly priced and does exactly what it’s supposed to do without unnecessary complexity. The automated reminders save me time, improve communication with customers, and help keep everything running smoothly. Pros What I like most about is how simple and reliable it is. It takes the stress out of communicating with customers by making reminders effortless and professional. The interface is easy to use, the messages go out on time, and it helps reduce no-shows without me having to constantly follow up. Cons So far I haven't come across anything that I really don't like about . It truly meets all my communication/reminder needs and then some. Review Source Response from GoReminders January 14, 2026 Thanks for sharing your experience with us. Really appreciate hearing that the automated reminders are saving you time and cutting down on no shows. That's exactly what we built GoReminders to do. Glad it's keeping things running smoothly for you. -Rhammy, Customer Support DE DANIA E. OWNER Accounting Used the software for: 2+ years ### "GO REMINDERS IS A GOOD WAY TO KEEP IN TOUCH WITH CLIENTS AND APPTS" March 27, 2025 4.0 So far I like it. Been using it for a few years. Pros The messaging capabilities. Being able to have a calendar, book and send messages to clients Cons Unable to attach some files. Wish custom messages were better streamlined. Review Source Response from GoReminders July 2, 2025 Thank you so much for your continued support over the years! I'm really glad to hear you’re enjoying the messaging features and how GoReminders helps you stay connected with your clients. I see what you mentioned about file attachments and streamlining custom messages—we’ll follow up with you directly to discuss your specific needs in more detail and explore how we can best support your workflow. -Rhammy, Customer Support TV Timothy V. Financial Advisor Financial Services Used the software for: Less than 6 months ### "Pleased with the quality" August 11, 2025 4.0 I have had an overall positive experience with as it has strem lined my business by saving a lot of time and staff's resources. Pros As a small business owner it is extremely helpful having the appointment reminders/confirmations handled from the moment they enter my calendar. Cons It was a bit of a learning curve figuring out how to add group reminders to the calendar but after I had a call with a representative I have been good since. Review Source MC Michelle C. Owner Legal Services Used the software for: Less than 6 months ### "GoReminders Rock!!!" July 24, 2025 5.0 is a game changer for me, it has decreased phone time on appointment confirmations and reminders and gave me that time back. I absolutely love it!! Pros I love that i automatically reminds my clients and it syncs to my calendar. There is no need for double entry into system. I can even send text blast and add other team members. Cons I do not have any cons, it works exactly how i need it to work for my business! Review Source Response from GoReminders July 31, 2025 Thank you so much for the enthusiastic review! It’s amazing to hear how GoReminders is helping streamline your workflow, saving you time, and syncing perfectly with your calendar. Love that it’s working exactly how you need it to! If there's ever anything you'd like to explore further or optimize in your setup, we’re always here to help! -Rhammy, Customer Support JC Jenn C. Marriage and Family Therapist Mental Health Care Used the software for: 2+ years ### "Good for my therapy business" December 8, 2024 4.0 I think it’s too expensive for what parts of the app I actually use. I’d like to be able to pick and choose features. Pros Being able to set up appointments that recur at different intervals, and customizing the type of appointment. Cons Appointments and/or changes don’t show up on my ical immediately. Also, it’s sometimes difficult to change 1 appointment without feeling like I have to change all the following appointments. Review Source Response from GoReminders December 20, 2024 Thank you for sharing your feedback with us! We’re glad to hear that GoReminders has been helpful for managing your therapy business, but we understand that certain features, like syncing with iCal and adjusting individual appointments, could be improved for your needs. We’ll follow up with you directly to discuss your specific needs and explore how we can better tailor the service to fit your business. -Rhammy, Customer Support ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.