--- title: "Addigy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Addigy Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more." source_url: "https://www.capterra.com/p/154787/Addigy/" page_type: "product" language: "en" --- # Addigy Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Addigy ## What is Addigy? Addigy is a cloud-based MDM platform that enables IT admins to easily manage macOS, iOS, iPadOS and tvOS devices in real-time. Addigy is the only multi-tenant Apple device management solution that combines MDM with live agent capabilities, providing an intuitive platform with zero-touch provisioning, asset management, monitoring and automated remediation, remote access, software deployment, system updates, configuration management, and more. ## What is Addigy used for? [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Addigy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.addigy.com/&name=Addigy) ## Addigy Overview Updated August 2026 AI summary Addigy delivers cloud-based mobile device management for organizations that oversee Apple device fleets, offering capabilities in endpoint management, security management, and patch management. Suitable for enterprise, midsize, and managed service provider environments, it features application deployment, compliance tools, inventory tracking, remote monitoring, and integrations, supporting IT teams in maintaining oversight and control of Apple devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Addigy 4.6 (14) VS. [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (14) Ease Of Use 4.9 (493) Value For Money 4.7 (11) Value For Money 4.6 (482) Customer Service 4.6 (12) Customer Service 4.9 (486) ## Addigy alternatives [4.7 (297)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (202)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (153)](https://www.capterra.com/p/146405/Hexnode-MDM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Addigy Overview ### Which roles and teams benefit most from Addigy? Addigy is most used by IT administrators, systems engineers, help desk teams, and managed service leaders who oversee Apple device fleets. Support specialists use it for remote troubleshooting, automation, and policy enforcement, while technology directors, operations managers, and executives rely on it for security oversight, standardization, and scalable endpoint management. Answer based on 14 reviews Overview ### What company size and specific industries is Addigy built for? Addigy is designed for managed service providers and enterprise IT teams that manage and secure Apple devices on managed networks. It is best suited for larger organizations and service providers that support Apple-focused environments, rather than general-use small business teams. Features and Usability ### What are the key features of Addigy? Addigy offers device management, endpoint management, and remote access/control for Apple device fleets. It also includes patch management, automatic patch deployment, application management, compliance management, inventory tracking, real-time monitoring, alerts/notifications, audit trail, role-based permissions, and a self service portal. Integrations ### Which third-party tools and platforms does Addigy integrate with? Addigy integrates with 16 third-party tools and platforms, including Autotask PSA, BrightGauge, ConnectWise PSA, Liongard, Microsoft Entra ID, Splashtop Remote Support, Watchman Monitoring, Okta, Zapier, Freshdesk, IT Glue, CloudRadial, Acronis Cyber Protect Cloud, Augmentt, Malwarebytes Endpoint Protection, and Zendesk Suite. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Addigy offer? Addigy provides in-person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled virtual learning, self-paced reference material, and recorded visual walkthroughs for teams getting started with the platform. Getting Started and Support ### What customer support options does Addigy offer? Addigy provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to get help, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,899 Mobile Device Management reviews Capterra data shows that buyers of Mobile Device Management software rank the following features as their top priorities: - **Security Management** (**49%** of reviewers rated this feature as critical) - **Patch Management** (**54%**) - **Endpoint Management** (**47%**) Addigy supports all three of the features reviewers value most: **Security Management**, **Patch Management**, and **Endpoint Management**. Together, these capabilities help businesses protect devices, keep systems up to date, and maintain control over endpoints across their environment, allowing teams to reduce risk, improve device oversight, and manage operations more efficiently. Security Management 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage and control the security aspects of an organization's digital assets, resources, and operations Patch Management 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Remote Access/Control 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Deployment Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the processes involved when making the application ready for use Software Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to manage the software installed on their devices. Alerts/Notifications 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Addigy 96 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Management: Download applications that can be internally saved - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Branding: Add customized logos and colors to align with company branding - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Deployment Management: Manage the processes involved when making the application ready for use - Device Enrollment: Register and perform initial device setup - Device Management: Maintenance and upkeep of physical and/or virtual devices - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For MSPs: Intended to be used by managed service providers - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - License Management: Track and organize the number of licenses available to the organization - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Network Wide Management: The ability to manage all patches within a network - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Patch Management: Install software updates and bug fixes remotely - Patch Prioritization: Determine which patches should receive immediate attention - Patch Testing: Test patches before deployment to mitigate security risks - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Device Locking: Lock devices to prevent their misuse if they get lost or stolen. - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Scheduling: Plan availability and assign specific time slots for tasks and resources - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Single Sign On: Allow users to access multiple services after entering their login credentials once - Software Management: Allows businesses to manage the software installed on their devices. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Supplier Management: Manage all supplier data and operations - Support Ticket Management: Allow customers/users to submit support queries and service requests - Synchronization Scheduling: Create a schedule when files and folders are synchronized - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Wireless Internet Access Control: Control and manage access to wireless networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (14) 4.6 Based on 14 reviews ## Pricing Value for money 4.7 (11) ### Starting price Free trial available Value for money 4.7 (11) 4.7 Based on 11 reviews ## Integrations [ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (12) 4.6 Based on 12 reviews ## User reviews Overall rating 4.6 Based on 14 reviews Filter by rating 5(9) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DS Delaney S. Managed Services Manager Information Technology and Services ### "Addigy" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 July 12, 2023 Pros It has a nice UI and a lot of available training. Cons It can be really hard to navigate to get what you REALLY need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AI Alan I. Support Developer Internet ### "Zero to MDM with minimal fuss" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2022 We needed an MDM solution because of COVID and the lockdown. Looking at various products none of them came with the ease of use that Addigy has. We found with a few quick calls and discussions we were able to move from a completely face to face device setup to a completely remote setup and management. Since then the service has only improved. Pros Addigy once set up has been easy to maintain. The support desk is always very helpful. The product has evolved since our first use to become even better. Cons The initial learning curve of using MDM was quite a challenge and I find that most often Addigy can do far more than we are trying to achieve. The restructuring of the interface can sometimes be a little confusing until you realise why they have moved a feature or report. Reasons for choosing Addigy I had calls and trials with various vendors. Addigy gave me full access to their academy while I was evaluating and the product seemed far easier to use when introducing MDM policies to our company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 10, 2022 Thank you for choosing Addigy, Alan. We're glad to have you as part of our community and appreciate your feedback. Our team is constantly working to improve the product and provide the best possible experience for our users. COVID has posed unique challenges for businesses all over and we're happy that we could help you overcome them. If you ever need assistance with anything, please don't hesitate to reach out to us. We're always here to help. BK Becky K. Software Support Specialist Primary/Secondary Education ### "Convenient Software to Manage Devices" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 2, 2022 We are a school that over Covid went from about 150 devices on our campus to over 900. We previously did all maintenance and set up manually or through large charging carts that we could do 30 devices at a time, but it would be lengthy. The most significant benefit is that now, when we update and set up devices for the next school year, one person can get through and do it all within a few weeks, as opposed to the months it would take without the software. There is no more manually adding each app for each device. I have the devices set up for which policy they are in, and as soon as I connect them to the internet, they start loading all apps within that policy and all the restrictions are set. Pros What I like best about Addigy is that it easily syncs with Apple School Manager and pulls any devices we purchase into the main (Parent Policy). This allows me to set up and track each device as soon as they are connected to the wifi. We manage over 900 devices, so it also is great that I can organize devices into separate policies to keep track of them and push software and updates to specific ones. We also have loaner devices, and the Lost Mode feature allows me to lock the screen, display a message and make it ding so that the person knows to bring it back at the end of the day. I have found that their support is responsive and generally is able to solve or help me work through solving the problem I have. Cons All of the devices we manage in Addigy are iPads. It seems like some functions are only available for MacBooks which is disappointing but could be more of an Apple problem instead of Addigy. Some of the help articles are great, but many are written in a manner that you have to have more than a basic knowledge of Apple devices to use. At times, I have used multiple help articles and still reached out to support to figure out what I was trying to do. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 10, 2022 Thank you for your kind words, Becky! We're glad to hear that Addigy is working well for you and your team. We appreciate your feedback on our support team, and we'll pass along your compliments. Our goal is always to provide prompt and helpful support to our users. Thanks again for choosing Addigy! JS Joe S. vCIO Information Technology and Services ### "Simple Apple Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 4, 2022 Pros Easy to use and access remotely. Patch management and policy implementation is great too. Cons Can be a tad difficult to understand how policy management works but content is availiable to get you through the process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2022 Thank you for choosing Addigy, Joe. We're glad you find our solutions easy to use and that our patch management and policy implementation meet your needs. We appreciate your business and look forward to continuing to serve you. JG jp G. President Information Technology and Services ### "MSP Friendly MDM Solution for Mac" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 23, 2022 Addigy allows us to manage a large number of computers with few people. Being able to setup procedures for multiple clients in one interface is extremely valuable. This allows us to apply the work we do for one client to others easily. Pros We’ve used Addigy for 5 years. We were using JAMF before. We like that Addigy allows us to manage multiple clients from one login. Addigy has matured enough that there are resources for almost any mainstream app or workflow. This means if you want to do something, odds are there are resources already posted. If there aren’t, support has been very helpful. We also did ACE certification which helps keep up credentials for the Apple Consultant’s network. We’ve taken the course twice - certifications expire after 2 years - and have enjoyed the progress Addigy has made in their product each time. Addigy has a few updates planned that will allow us to more easily manage our client's Macs. Addigy has also streamlined their interface which helps. Cons While support is great, the follow-up I’ve gotten from the trainers has been inconsistent. I've emailed on questions we went' over during the course and received no response. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) JAMF Pro is best in class for Mac management. However, they are not MSP friendly in the least. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Darren B. Helpdesk Manager Computer Software ### "Addigy is a decent light MDM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 5, 2022 It is easy to use and deploy to devices Pros The software is easy to configure and use. Cons This solution needs more specific documentation and wider reach of support in other time zones Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reasons for choosing Addigy Yes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mike C. Systems Automation Engineer Information Technology and Services ### "Simple, efficient device management. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2022 Top notch. Pros Ease of use. Able to view all assets under a single pane of glass type environment. Reports are easily and quickly compiled Cons nothing really. The entire system is simple to use and provides the best options for managing our client assets. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reasons for choosing Addigy Simple interface, remote support tools for connecting quickly to our client assets. Efficient process for updating 3rd party applications, as well as the ability to quickly create policies and MDM configurations. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JD Jason D. Technology Support Specialist Information Technology and Services ### "Addigy Mac Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2022 Addigy has been great since day 1 and we wouldn't be able to service our customers the same using any other product. Addigy has given us the tools to make the most out of what we do everyday and support our clients for their every need. Pros Amazing support, a dedicated community and a team willing to work with you on anything you need. Truly a large service with a small community feel that will make you believe that your voice and what you need matters! Cons Some systems seem to be redundant, such as updates and software deployment, but overall nothing seems to be lost anywhere. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Addigy made a lot of work easier for us Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SV Sven V. Systems Engineer Information Technology and Services ### "Addigy makes life easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 4, 2022 Addigy makes it very simple to deploy new machines into an environment, while also providing advanced options for when I need more customization. The solution truly is the best of both worlds for my Mac endpoints. Pros Addigy's MDM is lightning-fast and works seamlessly with all the macOS and iOS products i've encountered. The policies were recently revamped to make them even easier to manage (thanks!). I love that I can push custom apps to workstations, and all I have to do to onboard a new workstation is to install the Addigy agent. Cons Addigy has an opportunity to improve their monitoring tools. While they are great when reporting when I request to be informed if a server goes offline, the ticket does not auto-close if it comes back online. Also, it seems to hoard old version of software in their local repository on the workstations, which could fill up space, but that could be an issue on my end not knowing how to automate cleanup. Switched from [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Kaseya is not as powerful at remote management of macOS products, nor does it provide an MDM solution Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) [Iru](https://www.capterra.com/p/181954/Iru/) Reasons for choosing Addigy Pricing, Reviews, and usage within an MSP Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Matt L. Director of Technology and Security Information Technology and Services ### "Addigy - Mac Management with vision for future of PaaS and device impermanence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2020 What a fantastic company to work with. Deep level knowledgeable professionals are on hand from lead inception to 10 years down the road in partner relationships. I cannot name another organization that partners as deeply for our success as Addigy. Pros The overall structure is perfect. The company has deep connections inside apple and make MDM management near perfect. The authentication add ins and auth policies allow for seamless adoption of Azure AD across multi platform devices, Windows, Mac, iOS devices, etc. This allows for the executives of organizations whom often own the mac devices, to receive the same support and extensibility of automation as their windows brethren. Simply put it is well organized, well executed, and the vision is way in the future with things like deep PaaS integration and normalization of data so that reporting is universal! Cons Some of the hierarchal settings could use more work, as well as the UI filtering based on security roles. Other than that, most of the gripes are the scalability of the Apple policies themselves, which is actually a positive, in that Addigy does a great job managing some of the heavy handed policies from Apple. One example is the alerting that gets created each time apple updates their TOS. It doesn't scale well but no one does with that. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reasons for choosing Addigy The people at the company. Addigy screamed partnership from minute one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/154787/Addigy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jamf Pro vs Addigy](https://www.capterra.com/compare/154787-164492/Addigy-vs-Jamf-Pro)