---
title: "CaseWorthy Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about CaseWorthy Software - reviews, pricing plans, popular comparisons to other Human Services products and more."
source_url: "https://www.capterra.com/p/154789/CaseWorthy/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 CaseWorthy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CaseWorthy

## What is CaseWorthy?

CaseWorthy enables organizations to successfully capture & manage client data in one, secure location, efficiently generate compliance reporting & go beyond basic compliance to learn more about their organizations. CaseWorthy supports data management & collection needs. By consolidating data & systems into a single platform, CaseWorthy helps nonprofits access the information they need to better coordinate services & more effectively address the needs of every individual & family they serve.

## What is CaseWorthy used for?

[Social Work Case Management](https://www.capterra.com/social-work-case-management-software/)[Human Services](https://www.capterra.com/human-services-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

93%

Neutral

2%

Negative

5%

Starting price

$0.01

Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CaseWorthy

4.4 (44)

VS.

[4.7 (1,752)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting Price

$0.01

Per Year

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (44)

Ease Of Use

4.6 (551)

Value For Money

4.3 (34)

Value For Money

4.5 (490)

Customer Service

4.3 (42)

Customer Service

4.7 (535)

## CaseWorthy alternatives

[4.8 (76)](https://www.capterra.com/p/124958/NewOrg-Management-System/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (77)](https://www.capterra.com/p/165422/CloudLex/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,056)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (301)](https://www.capterra.com/p/140815/Filevine/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/154789/CaseWorthy/alternatives/)

## FAQs about CaseWorthy

Overview

### Which roles and teams benefit most from CaseWorthy?

CaseWorthy is most used by program managers, social service directors, and frontline support staff who document client services, manage cases, and track program outcomes. HMIS administrators, project managers, and IT leaders oversee system configuration, data quality, and reporting, while executive and impact leaders review performance data to guide strategic initiatives and funding decisions.

Answer based on 43 reviews

Overview

### What company size and specific industries is CaseWorthy built for?

CaseWorthy is designed for government agencies, nonprofits, and community-based organizations that manage human services programs. It fits organizations of varying sizes serving housing, aging, workforce, behavioral health, child welfare, victim services, and related public service sectors.

Features and Usability

### What are the key features of CaseWorthy?

CaseWorthy offers case management, client and contact management, case notes, document storage, and workflow management. It also includes dashboards, reporting and analytics, alerts and notifications, role-based permissions, appointment and task scheduling, billing and invoicing, and HIPAA-compliant record management for nonprofit and human services programs.

Integrations

### Which third-party tools and platforms does CaseWorthy integrate with?

CaseWorthy integrates with 14 third-party tools, including communication and document tools such as Twilio, Mailchimp, Docusign, and Adobe Acrobat Reader; analytics and data tools such as Microsoft Power BI, MySQL, and Flexmonster Pivot Table; plus Google Maps, WordPress, YouTube, ActiveCampaign, ServTracker, TinyMCE, and Adobe Acrobat.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does CaseWorthy offer?

CaseWorthy provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover structured instruction, documentation offers written reference material, and videos provide self-paced learning and feature review.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does CaseWorthy offer, and how do users rate the experience?

CaseWorthy offers email/help desk, FAQ/forum, knowledge base, and phone support. Users generally describe support staff as responsive, helpful, and knowledgeable, with account managers and project contacts assisting through implementation and ongoing questions. Some users note that fixes can occasionally take time, while others value explanations that help them resolve future issues.

Answer based on 15 reviews

Features and Usability

### Is CaseWorthy easy to use for case management teams?

CaseWorthy offers an intuitive case management experience for most staff, with configurable forms, workflows, and role-based access that match agency processes. Nonprofit and community service teams often find daily data entry and navigation accessible, although advanced configuration, reporting, and complex implementations require planning, technical knowledge, and ongoing training.

Answer based on 22 reviews

Features and Usability

### How user-friendly is the CaseWorthy interface?

CaseWorthy provides a clean, configurable interface that helps staff navigate case records, workflows, forms, and program data. Administrators value the ability to tailor screens and views for different roles, while some users find navigation details, update-related changes, and heavily customized environments harder to manage without clear documentation and oversight.

Answer based on 20 reviews

## Features

AI summary

Based on 211 Human Services reviews

Capterra data shows that buyers of Human Services software rank the following features as their top priorities:

-   **HIPAA Compliant** (**73%** of reviewers rated this feature as critical)
-   **Case Notes** (**71%**)
-   **Client Management** (**71%**)

CaseWorthy supports all three of the features reviewers value most: **HIPAA Compliant**, **Case Notes**, and **Client Management**. Together, these capabilities help businesses protect sensitive client information, maintain complete service records, and manage client relationships more effectively, allowing teams to deliver coordinated care with greater accuracy and confidence.

Case Notes

4.0 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Access and track notes regarding case activities and updates within case files

Reporting & Statistics

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Customizable Reports

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Case Management

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Client Management

4.2 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Document Management

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

CaseWorthy 80 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Case Notes: Access and track notes regarding case activities and updates within case files
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Dues Management: Track and collect membership dues
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Grant Management: Monitor application statuses, proposals and award funds
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Member Database: Add, store and access information pertaining to members
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Program Management: Process of managing several related projects or business activities to achieve organizational goals
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Referral Management: Log and store the source of contacts/leads
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Training Management: Track employee/learner's progression through training programs
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Website Integration: Seamlessly integrates with 3rd party websites
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (38)

4.4

Based on 38 reviews

## Pricing

Value for money

4.3 (34)

Free Trial

Basic

$0.01

Per Year

Value for money

4.3 (34)

4.3

Based on 34 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

MySQL](https://www.capterra.com/p/11482/MySQL/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (42)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (42)

4.3

Based on 42 reviews

## User reviews

Overall rating

4.4

Based on 44 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(25)

4(16)

3(1)

2(0)

1(2)

Mentioned topic

Recent reviews first, then most helpful

DO

Director of Data Management

Director of Data Management

Used the software for: Less than 1 year

### "If you want to have evidence driven service, then CaseWorthy is the Best."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2017

I used this very site (Capterra) to vet 42 or so products. After several months and elimination rounds, CaseWorthy emerged as the clear leader. I have designed and used primary data collection systems for 26 years, helped many non-profits "work-around" the limitations in their off-the shelf software products. Hence my main objective was to find a product that could be customized without going back to the vendor to pay and pay. You will not need to create work-arounds with CaseWorthy. CaseWorthy is a different level of architecture, the design is uniquely flexible and expandable. You can add almost anything you can imagine, most likely without having to go back to the vendor or pay anything additional. Flexibility is great, but what is even better is a system that has been the beneficiary of all that have come before (CaseWorthy incorporates lessons learned from every aspect of every customer for the benefit of all). Off the shelf this system is probably 80% ready for exactly what you need, which can get you up and running quickly. The best decisions are based on data, CaseWorthy was designed to connect your services to the outcomes, so you can tell which work and which do not, allowing you to focus likely limited resources where they will be most effective. If you have a complex organization, setup may take several months to be complete. Having knowledge of SQL reporting and relational database design will be very helpful. If you are big enough, you will eventually need desktop support on staff, and likely a reporting specialist to analyze and report so you can take full advantage of all that evidence. I highly recommend CaseWorthy.

Pros

Flexibility, staff support, built in features and reports (thousands of them), vendor maintains many common required reports for funder requirements. Security, role assignment, ability to add multiple organizations, etc. the list goes on.

Cons

They would benefit from investing in documentation and written training materials. Training is via online meeting, and in person meetings. Documentation would be nice, so you could refer back to it. Likely the product is expanding and improving so fast, that it is difficult to keep up with written training materials.

CM

CSBG Manager, System Admin

CSBG Manager, System Admin

Used the software for: 3-5 years

### "Fighting Poverty in Idaho"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 6, 2019

We have loved building our knowledge in customizing the database, and using CaseBot to harvest data the way we want. In three years, we've had at least five Customer Account Managers, all with different levels of influence and skill to resolve issues and teach their product. The account manager experience definitely impacts the overall experience. Currently \[SENSITIVE CONTENT HIDDEN\] is our account manager and we have been very satisfied with not only the efficiency of issue-resolution, but the details he shares about the resolution that will help us in the future.

Pros

Some CSBG Managers shrunk time spend on the CSBG Annual Report from two weeks to two days. We processed over 35,000 LIHEAP payments in four months. Working with CaseWorthy, we built an interface from the database, to the Idaho Department of Health and Welfare to process LIHEAP checks. This reduced double-entry and improved efficiencies for users and community members receiving the benefits.

Cons

It is very customize-able, which we all know can be a blessing and a curse. Customizations created at implementation or before current staff started are challenging to find, understand, and learn. Customizations are challenging to track and manage during upgrades, because customized forms, fields, workflows, etc, are essentially not upgraded and may break after an upgrade, requiring a 'fresh' customization from the upgraded baseline form, field, or workflow.

HP

HMIS PRoject Manager

HMIS PRoject Manager

Used the software for: 1-3 years

### "Review of Caseworthy from HMIS Project Manager"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 28, 2019

Our current account manager is knowledgeable, supportive and prompt with followup.

Pros

What I like the most is that it is a web based system.

Cons

The software has so much flexibility to be setup for many things, but this causes trouble for our user base as they get confused by all the options they don't use. Would like to see more documentation, videos etc on the portal for how to use it.

JD

junior developer

junior developer

Used the software for: 1-3 years

### "Caseworthy Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 19, 2020

Pros

It's overall pretty easy to use and teach. also very customizable.

Cons

The part I like least is making things happen through using javascript, specifically dates. I recently had to write a function that would stop people from editing notes if the note was over 30 days old. This is incredibly easy to do in javascript but caseworthy does not appear to be able to recognize javascript on dates, so I had to figure out how to turn the three separate parts of the date (year month and day) into integers and then turn them into strings so that they could be concatenated and then turn the combined string back into an integer so that math could be done on it. This all could have been significantly faster and easier if caseworthy could simply let you do addition and subtraction on dates, or if it already can then that should be communicated in some way.

RH

Rose H.

CFO

Used the software for: 3-5 years

### "Great Value and Highly Customizable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 22, 2019

CaseWorthy takes its customer service relationships very seriously. They assign an account manager to work with you so that you have a single touch point to go to with any issues or questions. They also provide a portal where you can log issues and download training materials. They survey customers frequently and listen to and act on the feedback.

Pros

We purchased this software after a fairly extensive search and chose it based on the ability to customize it and also on price. We have complex client documentation requirements and have been able to configure the system to do pretty much everything we need it to do and more. We can make many of our own changes to tables and forms, which helps us keep the system updated without having to pay for additional customization. Additionally, CaseWorthy offers regular system updates that include new features. Customer service is generally very good, and we get quick responses when there are issues.

Cons

The learning curve can be steep for people without a technical background; however, once we learned the system we appreciated the ability to make our own changes rather than have to rely on tech support.

HS

HMIS System Admin

HMIS System Admin

Used the software for: 3-5 years

### "ARCH CaseWorthy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2019

Pros

I definitely like the user friendly interface and case management work space. I also like that we use certain workflows for certain tasks and it keeps users focused on completing that particular workflow so that all data is entered as it should be. I have worked with this software and this company since 2012 and I have greatly enjoyed working with the developers and all of the Support staff that I have had interaction with. They have always come through for me when I've needed them and I have been able to learn a great deal from each of them.

Cons

Although the system comes with a great number of "Canned" reports, having the ability to create new reports when necessary and doing it with great ease and simplicity would be most helpful, especially when you are crunched for time or when your skills may be rusty or you have never developed the skills to do that type of task.

CO

Coordinator of Homeless Programs

Coordinator of Homeless Programs

Used the software for: 3-5 years

### "CaseWorthy for recording and tracking the homeless population"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2021

CaseWorthy provides us the tools we need to comply with state and federal reporting requirements, as well as assisting with providing the data necessary for grant writing.

Pros

Negotiating with upper management and working with customer service have both been easy and rewarding. The system provides us with insight on the movements of the homeless through the continuum. The data is invaluable in community discussions.

Cons

I can only say that the migration from one software vendor to another was difficult but more because the other vendor's software was "homegrown." There was some miscommunication in the beginning, but it was resolved quickly and easily.

RE

Reviewer

Used the software for: Less than 1 year

### "Great case management suite"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2017

We moved over a bunch of homegrown databases into Caseworthy in order to offer a unified experience to end users while maintaining security/privacy. Since it is maintained in the cloud, we are able have end users access the data they need almost anywhere without the need for a vpn or remote desktop connection. Our trainer was great and made sure we knew all the areas of the system and even came on site to learn about our programs and processes of each one to better understand how they all work. He worked with us getting up to speed on how to customize the pieces and parts we need and supported us through the entire migration process and beyond. The programs we offer all have different aspects of data that is important. This made customization and report a very important part of our selection process. Once we saw the apBuilder tool, we knew this could provide what we needed. After working with it, we are able to self maintain a very large portion of our customization needs including rules, workflows, reports, queries, and our own tables and columns. This allows you to add/edit/remove these changes almost immediately and push them out to your end users when you see fit. Reporting is also great. There are a large number of reports already made available but you have the ability to create your own if you are familiar with SQL and the SSRS tool. We added a handful of our own and the apBuilder interface makes it too easy to upload that report and add query parameters on the form. We now have a solution that makes it easy for end users to enter in and access anything they can think of. For a total case management solution, look no further.

Pros

Ease of customization and the staff are great!

ID

IT Director

IT Director

Used the software for: 3-5 years

### "Highly Recommend CaseWorthy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2019

We highly value CaseWorthy as not just a software vendor but as a partner. Over the years as our organization has changed, CaseWorthy has adapted and been a pleasure to work with.

Pros

The software provides a very friendly and quick way to create and edit forms. The system also allows you to quickly create forms to generate reports.

Cons

When we first started with CaseWorthy there were several bugs or system issues. However over the past year we have seen significant changes with how updates are released resulting in very few issues. Additionally if there is a problem, CaseWorthy fixes it right away- often before the next month code release.

HS

HMIS Specialist

HMIS Specialist

Used the software for: 3-5 years

### "Outstanding software with excellent customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2019

Personally I have used several different HMIS software applications and find CaseWorthy second to none.

Pros

The design of the software insures ease of use from end user level all the way to administration of the system for our area. The reporting functionality was instrumental in allowing us to track the data to have been able to declare Ending Veteran Homelessness in West Tennessee.

Cons

None. Any negative feedback that we have received from the end users we have been able to resolve with the assistance of the software vendor.

[View all Reviews](https://www.capterra.com/p/154789/CaseWorthy/reviews/)

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