Sage Payroll

3.5 / 5 17 reviews

Who Uses This Software?

We have a hosted service for those with 1 to 200 employees, or a self service option for those with 1 to 15 employees, Sage Payroll is the simple, affordable and best in-in-class online service.


Average Ratings

17 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $49.95/month
  • Pricing Details
    Full Service pricing varies with number of employees paid
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Sage
  • www.sage.com/us
  • United States

About Sage Payroll

Sage Payroll Services offers simple, affordable, best-in-class online payroll services. Manage payroll smoothly your way and within your budget. Sage makes it easy and affordable to pay employees and help you prepare accurate tax filingall online. Theres nothing to install. Simply use your preferred browser on your computer to sign up, key in your payroll data, and start paying employees. And to put you at ease, Sage Payroll Services is backed by a six-month money-back guarantee.


Sage Payroll Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Sage Payroll Reviews Recently Reviewed!

sage payroll

Nov 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Sage Payroll Essentials contains all of the elements required to process payroll, surpassing the competition when it comes to reports and records. But its user interface is outdated and unfriendly.

Pros: Low price. Can define user access permissions. Exceptional detail in customer and employee records. Dozens of reports.

Cons: Atypical, ineffective dashboard. Payroll process needs streamlining. Outdated, unfriendly interface. Some multiscreen processes could be consolidated. No optimized mobile apps.

Sage hijacked our payroll software!

Nov 07, 2017
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I do have to say since they forced us to find another payroll software, I can now see how cumbersome the sage software is.

Pros: Fully integrated with Sage software. I actually really liked the Sage program, until I found that others were actually easier. I liked how it was flexible and had had the manual tax override. I liked the reports that it created and that it would generate the 941's. I like how it would track the changes in an employee's wage over their employment.

Cons: The high maintenance fees to maintain this software is ridiculous. I also did not like how you had to completely close a quarter and/or year before you could go on to the next. This is especially challenging with year end and the w-2's. I have since found that with other software this is not the case.

Bookkeeper

Nov 01, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: If a mistake is made it is easy to go back and fix. Such as payroll if a cheque was done incorrectly all you have to do in adjust the cheque to fix.

Cons: Setting up the software is a little confusing when setting up deductions and income for payroll I don't use it often and forget how to do this.

Covers all of my payroll needs!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Sage Payroll is super easy, convenient, and fast to use. It has saved us many headaches in comparison to our old, clunky system! We use the report-writer tool daily, and having the ability to export the data we need is so helpful. The interface is simple and straightforward, and does exactly what we need it to do.

Cons: Although it is not the most robust payroll system in the world, it functions at a basic and reliable level and each update improves the system greatly.

Review of Sage One

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We really liked how simple Sage have made this software, they must have used different developers than the Sage 50 developers! We also liked the VAT handling, top marks for that.

Pros: Sage One is extremely basic and fairly straight forward to use. The software is a no frills solution and is stripped down to bare bones. For instance, there are no nominal codes and no transactions list (audit trail) etc. The terminology is also very user friendly so that non-professionals and users without bookkeeping experience can understand it better. The website has a mediocre design but the design of the accounting software itself was actually very good, better than the website┬┐s design, which is unusual! Speed: The speed of the actual accounting software is fast but entering transactions is not. For example, entering cash book (banking) transactions has three steps which seemed a bit overkill in our opinion. Also the places for entering sales receipts, purchase payments and bank transfers were spread out throughout the software which meant that it coule be time consuming if you have a mixture of transactions to enter.

Cons: We did not like how entering different types of transactions required the user to access multiple sections of the accounting software.

Great product - Strong company.

Aug 18, 2017
4/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Comments: Please know and understand, that I have firm belief this is a great product, but we have not used it yet. We go live in November. Customer Support is excellent

Pros: Wide range of business solutions. The company is solid, having know how and capital strength. Invited me to the summit, and I was sold.

Cons: Not all of the software solutions are integrated. Thus had to look for specialists that could get them to collaborate.

Review for Sage

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Sage allows easy uploading and access to documentation of employees for employment regulations and so forth

Cons: Uploading failures occur quite frustrating at times I believe this happened when there are more users at one time

Easy to use. Great for a small business.

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Automatic. Great for a small business with no payroll changes. Just set and forget, payroll runs every week.

Cons: Need customer service help to make changes. Handles local taxes but takes some effort to get set-up.

Overall: Ease of use frees me up for other tasks.

Not User-Friendly

Jan 27, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: I feel like a pretty competent and computer savvy person. The more I use Sage, the less and less I like it. I don't know if it's just my company or what, but every January, I lose my mind. When it's time to update rates & salaries, there are one million steps and once I think I've figured it out, I look at the calculated totals for our next paychecks and almost all of them are incorrect. I have to then call to get things sorted out. I have now been transferred three times. "Self-service" payroll is not an adequate name for this product. I have been told that there are certain features that I can change on my own and others I cannot. It should be 100% self-service or 0%. Additionally, every year the W-2s for two of my employees are incorrect. Overall, running payroll from paycheck to paycheck is a simple process! I'd recommend it for that, but a headache I experience each year in updating totals and doing taxes is starting to make me question whether I should stick with Sage or not. I will say that 80% of the people I speak with in customer support are friendly - so I guess that's good.

Pros: It's quick to use for running payroll.

Cons: Updating rates, salaries, and deductions are very difficult. It causes such a headache.

Recommendations to other buyers: If you have employees that are pastors (have designated housing allowance and clergy pay) DO NOT USE this product. If you have employees who simply get paid hourly or salaried, I recommend this to you.

Sage 50 payroll with pension module

Jan 24, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Very good software if you got more than 20 employees. It's more complicated than other programs i.e. Bright pay but the pension module makes dealing with automated enrolment very easy. It deals with all correspondence and records every letter sent out in the record of the individual employee.

Pros: See above

Cons: There is no flag when something needs submitting. I.e. HMRC or pension provider.

Sage Payroll

Jan 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use.

Cons: Does not have all the bells and whistles of other software

Overall: Easy to use. Great for a small business. Just set-up automatic payroll and Sage does the rest. Taxes and direct deposits.

Recommendations to other buyers: Easy to use.

Sage Payroll 10-30 Employees

Nov 15, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you want control of your payroll, Using the built-in Sage Payroll is worth the extra cost

Cons: Nothing really

Overall: Very pleased with the ease of use, including salaried and hourly employees. Reports are very detailed and customizable. Optional e-file of reports is not expensive, easy to use and worth the cost

Sage Payroll System

Nov 07, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Price. Can be used on an Apple Mac.

Cons: Lacks certain functionality.

Overall: I stared using Sage at the beginning of the year having previously used different payroll software for almost 9 years. My main reason for changing was that even though it had been promised for years the other software did not work on Apple and I needed it to as my main computer is a MacBook. I find Sage to be very good value. Easy to use on all computers. Quick and easy to do a payroll run but there are definitely quite a number of features it is lacking compared to other payroll software but then this may be due to the fact that it does offer such good value for money. I believe they may be adding to it which would be super.

Difficult to use

Nov 03, 2016
1/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money

Comments: This is an out of date software that does what you need it to do, but in a really difficult and confusing way. There are so many options available and this is one of the most expensive. Truly awful. Although the customer support is actually very good.

Reminded me of an Old DOS Program, functioned well but seemed outdated

May 04, 2016
2/5
Overall
3.5 / 5
Ease of Use
1.5 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: Ease of use, the software is very user friendly and easy to navigate.

Cons: The amount of screens you had to go through to put in one new hire and the product was from a re-seller and direct support was difficult to obtain

Recommendations to other buyers: Make sure the software will function for what you need it for BEFORE purchasing.

HR rep utilizing this system for talent acquisition and hiring

Jan 02, 2015
4/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The software allows easy uploading and access of employee documentations for employment regulations.

Cons: When multiple users are on, delays were occurring and documents were lost after uploading failures occurred.

Recommendations to other buyers: I'd like more security. I think that individuals with access should be allowed to upload documents freely. But reviewing and downloading personal info should be regulated to upper management.

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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