ShortStack

ShortStack

4.5 / 5 31 reviews

Who Uses This Software?

Small businesses, enterprise-level businesses and agencies use ShortStack to build creative, engaging and sharable campaigns -- contests, sweepstakes, forms, landing pages, promotions and more.


Average Ratings

31 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $13.00/month
  • Pricing Details
    $13 with an annual plan. $29 if paying monthly.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • ShortStack
  • www.shortstack.com/
  • Founded 2011
  • United States

About ShortStack

ShortStack is a digital marketing platform built for engagement, lead collection and marketing automation. Run contests and build landing pages to increase engagement, gain followers and collect email addresses. LANDING PAGES: Build mobile-responsive landing pages in minutes using our readymade, customizable templates. CONTESTS & PROMOTIONS: From refer-a-friend and photo-vote contests to hashtag contests and simple sweepstakes, use our templates to launch a contest in minutes.


ShortStack Features

  • Awards Management
  • Blind Judging
  • Entrant Management
  • Entry Fee Processing
  • Entry Management
  • Forms Management
  • Fraud Detection
  • Judging Management
  • Scoring
  • Skills Contests (Photo, Essay, Design, etc)
  • Social Media Management
  • Social Promotions
  • Sweepstakes
  • Timeline Management
  • Voting Management
  • A/B Testing
  • Analytics
  • Drag & Drop
  • Form Creation
  • Real Time Editing
  • Responsive
  • SEO Management
  • Templates
  • Contact Discovery
  • Contact Import/Export
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Visitor Identification
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • A/B Testing
  • Channel Management
  • Customizable CTAs
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Nurturing
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

ShortStack Reviews Recently Reviewed!


Stacks up to the hype

Jul 23, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, If you have some coding experience and can learn quickly this platform can be easy to implement once you get the hang of it. I could also adapt to suit my needs by adding unique code. Any questions I had were quickly and expertly answered by the support team. The framework of the design was easy to work with and design our own backgrounds and elements for also which made the end result presentation much more professional looking.

Cons: It can take a while to get the hang of the platform particularly if you are using sporadically. It would also be good to have the platform save all your data inputted without deleting if you don¿t have monthly subscription - this would work better for us for seasonal campaigns as we only use 2 or 3 months but have to pay for 12 to make sure our data not deleted. The data tools also could be more refined ie it would be good to know which people clicked on which element within the design I don¿t think this is possible atm from what I have seen.

Overall: We have been using shortstack platform to create promotional competitions for seasonal campaigns which in turn has increased our sales during these times. Overall it¿s a great tool and allows businesses like ours to not pay more for pricey developers we can do this ourselves for minimal cost but great results.

Vendor Response

by ShortStack on July 27, 2018

Thanks so much for your thoughtful review! I wanted to let you know about our option to pause your account. You can pause an account for up to 90 days, during which time, you won't be charged the monthly subscription fee. It's a way to keep the data in your account without having to pay for the full 12 months. I hope that helps you out! If you have any more questions, we can be reached at theteam@shortstacklab.com.

Capterra-loader

The most easy-to-use and powerful social media app for building audience... period!

Dec 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ShortStack takes you by the hand and shows you how to look like a real social media pro. It has a complete set of features that can put any small entrepreneur in the social media game without too much effort.

Having the ability to view examples and even reproduce them is a very helpful feature that provides easy understanding of the reach and scope of the software.

The edit platform is friendly and does not require any profund IT background. The free plan is already so powerful that anyone starting to use the app will feel fulfilled.

As as social media consultant, I loved to know that Shortstack is now offering marketing automation. This a great feature that will take this app into a highe and promising level.

I truly recommend small and mid size entrepreneurs to give Shortstack a try and enjoy the benefits of this great business support idea.

Overall: Shortstack is easy to use, powerful, up to date, fast, creative... a great product for startups.

Vendor Response

by ShortStack on June 28, 2018

Thanks for your compliments, Fernando!

Plug & Play - Mostly. Enjoyed the Features

Jul 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After creating everything at Shortstack, it was really easy to implement on my side. I implemented a campaign on both Magento and Shopify with absolutely no problem. It worked well the entire time it was live.

Cons: Getting started for the first time was a little complicated/confusing. I wasn't sure what to do and had to restart my project a few times after not being sure what I was doing. After I figured it out though, no problem.

Overall: I used Shortstack multiple times to run contests around email collection and was pleased with the results. It was easy to implement and after a few rough starts, was fairly easy to construct a campaign.

Vendor Response

by ShortStack on July 30, 2018

Thanks so much! We really appreciate your stellar review.

Would Recommend Shortstack

Jul 17, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's extremely easy to use, even for non-developers and outside of the social team.
Once you get the hang of how to edit the look, padding, etc., you can really make it your own without having to have creative team members generate this aspect.

Cons: There are still some struggles with the API integrations with Instagram (i.e. disconnects the feed almost daily).
The fact that we have to fluctuate between membership levels to get the features needed from giveaway to giveaway.
We're not able to pay annually, but rather have to work on a monthly schedule - not ideal for an agency.

Vendor Response

by ShortStack on July 27, 2018

Hi Christina! Thank you so much for your feedback and awesome review! I'm so happy to hear you found the platform easy to use - even for non-developers. I wanted to mention that we offer annual plan pricing. On an annual plan, you'll even get a bit of a discount over paying month to month. You can switch over to an annual plan from your account's profile, or send us an email to theteam@shortstacklab.com and we'll be happy to help you out. Thanks again!

Capterra-loader

Six Years with ShortStack

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One word "flexible". I enjoy how flexible ShortStack is, how I can easily design the app / contest that I want, how I can deploy it across multiple channels and make it work with our social media channels and website. How we can design something that looks uniquely us and offers the features I am mostly looking for.

Cons: I do run into limitations occasionally with design functionality but not often, for example, recently spoke at ShortStack about running an online charity auction through ShortStack to find out that it's not a feature supported because of the payment handling.

Overall: Over all it has been very good, there's not much that I want to do using ShortStack that it can't do. It's easy to design and deploy and the customer service I have received when I needed it.

Vendor Response

by ShortStack on July 27, 2018

Randy! Thank you so much for this awesome review and for your 6 years of loyalty! We truly appreciate you and love that you're lovin' the ShortStack platform. Cheers!

Capterra-loader

Shortstack is Great

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After using a lot of different platforms for online contests, my previous company settled on ShortStack and it was a great decision. One of the first things I did with my new company was purchase ShortStack so we can run contests.

Cons: I really can't think of a con, you definitely get what you pay for.

Overall: We use the platform at various tradeshows and events. It captures information of attendees and offers a clean interface.

Vendor Response

by ShortStack on July 30, 2018

Thanks, Scott! We're blushing over here! We're so glad you're loving the ShortStack platform. Thanks again for your great feedback.

review

Jul 17, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: this is a good product that is easy to use

Cons: the monthly service charge requires us to pay for a service every month when it does not get used monthly

Overall: it works well when we use it, we do not use it monthly and the monthly service charge is why we will be discontinuing your services

Vendor Response

by ShortStack on July 27, 2018

Hi Jared! Thank you so much for your feedback! I'm so happy you find ShortStack easy to use. I also wanted to mention that we offer the option to pause your account, for up to 90 days, so you don't have to delete it and start from scratch down the road. If you have questions about pausing an account, feel free to email us at theteam@shortstacklab.com Thanks again!

Effective but hard to learn

Jul 18, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Absolutely love the output of data (so easy to read and interpret) and the functionality possible with the contests. It offers so much more than just a form, and I love that it gives me ideas that I would never have thought of myself.

Cons: It is tough to navigate until you get the hang of it. There are a lot of opportunities for customization and design, but it's hard to figure out how to do the customization at first.

Overall: We've used it for a photo submission contest and several form-based contests and have recommended it to several others for easy contest management. It's always proved effective and easy to use.

Vendor Response

by ShortStack on July 30, 2018

Thanks so much, Emily! We truly appreciate your feedback! And thank you so much for recommending us to others.

Great Way to Get in the Giveaway Game

Jul 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to start, learn and implement in an hour or less. Intuitive interface with a small learning curve.

Cons: The updates are often excessive leaving the user wondering if they should pause the campaign, and update, or leave alone...

Vendor Response

by ShortStack on July 27, 2018

Thanks so much for your feedback! We're so glad you are loving the ShortStack platform. In the future, you can push an update(s) in the middle of running a campaign - no need to pause it.

The best way to quickly build and execute digital campaigns & landing pages!

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The easy to use campaign builder is so flexible, we have yet to run into anything we can't do with it!

Cons: I'm not sure I can come up with anything negative to say about ShortStack. I've been a user for a long time now, and haven't looked back.

Vendor Response

by ShortStack on June 28, 2018

Thanks for your kind words!

If only fb would make it easier ...

Jul 17, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Great software.
- Not the easiest to use but it does cover everything giving multiple options to users and designers!
- Excellent customer service!

Cons: - Facebook intergration couyld be better. I know that Facebook changes things often but the instructions and integration process is not ammended so fast.

- Not enough premade themes and not updated for too long! It is ok ig you have a designer to make your own theme but the premade ones that are great help are very few!

Overall: Been using it for years! The minor cons that I have come accross are by far outweighed by the pros!

Capterra-loader

Landline Pages Made Easy

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This has a great visual interface making it super easy to do basic coding and create your own landing pages and giveaway pages and ability to export the list if you upgrade

Cons: What I like least about this software is the fact that they do not have a phone support for customer service and I had to email people whenever I have a question, but at least they respond very quickly!

Overall: I¿ve had had really good experience with short stack so far, and I don¿t know anything about computers or programming or making pages¿ It is a little overwhelming at first, but after playing around with it for a bit it gets super easy and you can save your templates

Vendor Response

by ShortStack on July 27, 2018

Hey Rebecca! Thank you so much for this amazing review! We truly appreciate your feedback. I wanted to drop a line here to let you know that we have recently implemented live-chat to help with all of your support needs. : ) Hopefully, that's a bit easier than emailing back and forth. Looking forward to working with you down the road! Thanks again.

Overall good. Easy to use and implement campaigns.

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Shortstack makes it easy to set up campaigns and lists. There are a lot of templates to choose from. Integrates seamlessly with Facebook. Easy to export lists (entries).

Cons: Customer support - they only offer chat support with no number to call. Hard to use when you don't know how to explain what you are looking to do with a campaign.

Vendor Response

by ShortStack on June 28, 2018

Thanks for leaving us a review! We appreciate the compliments. If you ever have ideas you need to talk through, please get in touch with us via our demo page and you can schedule a time to talk with our team: https://www.shortstack.com/demos/

Easy way to boost performance

Jul 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was easy to build engaging experiences for our customers

Cons: Little tough to implement some of the more advanced features, but still a great tool.

Overall: We use ShortStack to engage with our customers

Shortstack review

Jul 17, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It was easy to figure out how to manipulate the forms. User interface is intuitive. The pre-made templates help to create a functional campaign quickly. I like the voting and the choose a random winner features.

Cons: I use it mainly for social media contests and it would be nice to have more variety in the choice of templates or perhaps more customization features.

Overall: My overall experience with ShortStack has been positive. We have executed several online contests with voting as the winning metric. The interface was easy to use and allowed winners to be chosen quickly. I also like the way the campaign renders on various devices.

Vendor Response

by ShortStack on July 27, 2018

Hey Mitch! Thank you so much for your feedback and your stellar review! If you're looking to customize something specific when setting up a template, please reach out to us at theteam@shortstacklab.com. We'll do our best to help you get things set up the way you'd like.

Loved using Short Stack for a promotion

Jul 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software was mostly easy to use, although it took a few tries at first. Support was always super helpful and quick to answer the questions I had. I was super happy with the way the page looked at the end, although I had to have our designer and web manager help a few times to figure out a few bugs.

Overall the page we made was successful and helped us easily collect the info we were hoping for.

Cons: It was not that easy to use if you don't have an idea of basic coding. I'm a marketer and had to get some outside help a few times to have spacing and color on the page the way I wanted. I could fumble through some of it, but had a ton of questions. I wish that it was a bit easier to use.

A Must-Have for Social Marketing

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We've been using Short Stack for years. We're able to set up contests in minutes. Contest entries are easy to review and track. Plus we love all the customization options.

Cons: Wish there was more templates to choose from.

Vendor Response

by ShortStack on July 30, 2018

Thanks so much! We're always adding more templates, so make sure to keep checking the template library. Thanks again for your fabulous feedback!

Agency Use

Jul 23, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use with options for a lot of customization

Cons: Changed the policy about the Facebook tabs, now I can't use this function for most of my campaigns.

Vendor Response

by ShortStack on July 27, 2018

Thanks so much for your feedback! We love that you're enjoying the ease of use and customization options in ShortStack. The new Facebook policy (that requires 2,000 Fans on a Page to publish to it) has been tough for some of our users, but we have a workaround. Check out this video that will show you what to do instead: https://youtu.be/HzU88tJncA4

Great out-of-the-box function, design and interface

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There's a high level of flexibility. It allows us to save a lot of development time by not making bespoke forms for every project, but to easily apply CSS styling etc. Thequick publish to Facebook also allows you to avoid a whole world of pain in terms of mobile apps etc.

Cons: The styling panel can be a little confusing in terms of the many different padding option areas etc - there's a lot of duplicate labelling so sometimes it's hard to find a particular field that needs updating.

Overall: We've utilised ShortStack rather than rebuild a whole new basic quiz system, the previous version of which had major trouble when installed as a Facebook app and accessed on mobile. Shortstack circumvents all of that and provides enough flexibility to give a unique look and feel very easily. We've made some templates for our clients and it's easy for them to update themselves.

Vendor Response

by ShortStack on July 30, 2018

Thanks, Jess! We're so glad ShortStack is working well for you and your clients. Thanks again for your feedback and stellar review!

Capterra-loader

So many options

Jul 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the many templates to choose from!

Cons: Can seems a little overwhelming at first glance, but give it your full attention just a few minutes and you¿ll realize how easy it is.

Vendor Response

by ShortStack on July 30, 2018

Thank you so much, Jen! We really appreciate your nice comments.

ShortStack Review

Jul 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that there are templates provided that you can use and go off of.

Cons: It can be a little difficult to navigate sometimes but customer support helps with that.

Good software

Jul 23, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Is very friendly, a lot of possibility for visual

Cons: nothing for me, except you need a good internet connection.

Overall: We are doing some contest on facebook

Shortstack Review

Jul 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows me to do all of the different types of contesting that I need to do in one place without having to use several apps, and/or programs.

Cons: UX takes a little getting used to, it could be a bit more intuitive.

Great Software

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to handle. No special skills needed. I also especially like the design options.

Cons: Can¿t really think of anything negative.
So far I was really satisfied.

Overall: It makes the working process so much easier. It is a great tool if you have different causes and need to create landing pages.

Vendor Response

by ShortStack on July 27, 2018

Thank you so much, Desiree! We're blushing over here : ) If you ever need anything, get stuck or have questions, send us an email at theteam@shortstacklab.com.

Capterra-loader

ShortStack Review

Jul 17, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I liked being able to easily create a contest using ShortStack, and our first contest performed really well, so it definitely was able to help us reach our goals. It seemed easy for contest participants to use.

Cons: I thought it was a bit unwieldy to create the contest and create the look I wanted. Some of the info I needed to figure out wasn't readily available.

Overall: I used ShortStack to run a contest for one of my clients - we were looking for photos to use and got a bunch of fantastic pictures. I did think it was more difficult than I thought it would be to design the contest. Also, on the second run, we were unable to put the contest directly on Facebook and I think that affected the number of our entries. ShortStack's customer service was quite helpful though.

Great for customizing social media

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I used shortstack as a quick and easy way to customize our facebook page. It was easy to use and gave me all the flexibility I needed.

Vendor Response

by ShortStack on July 30, 2018

Thanks so much, Ketty! We really appreciate your great feedback!

Great Tool

Jul 23, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easily get engagement from our audience with incentives to participate.

Cons: The publication tool can be a little tedious but nice since it has many way to customize your page and campaign.

Overall: Service is great and helpful.

Vendor Response

by ShortStack on July 30, 2018

Thanks so much, Kim! We're glad you're loving ShortStack! Thanks again for your feedback.

Awesome!!!

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Loved all of the different options that you had to create an awesome contest and the customer support is outstanding.

Cons: Nothing honestly. I really love everything that shortstack offers

Overall: So far my experience has been great and I look forward to continue the software

ShortStack is AMAZING!

Jul 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is outstanding all the time.

Cons: The templates could be a little more user friendly.

Overall: Overall a great experience and would definitely recommend them.

Vendor Response

by ShortStack on July 30, 2018

Thank you so much, Madeline! Your review is AMAZING! We really appreciate your feedback!

Great for creating a LEGAL facebook contest

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: It takes a lot to make a legal facebook contest that is both lawful and abides my facebooks strict policies. Shortstack is set up to do just that, and makes it very easy for the user to do so. Easy to share via social media, and easy to embed into your website.

Good apps but could be better

Jul 23, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Highly configurable, shortstack allowed us to create a simple form game for our customer.

Cons: for the price, shortstack should offer more animated games