# Page 3 | ShortStack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ShortStack the right Marketing Automation solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154791/ShortStack/reviews --- ShortStack 4.4 (156) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of ShortStack ## Showing most helpful reviews Showing 51-75 of 156 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Shawn S. Business Development Specialist Consumer Services Used the software for: 6-12 months ### "Happy since I signed up!" December 22, 2021 5.0 I acquired Shortstack to help roll out raffles and promotions the company I work for does monthly. This has made it easy to work with our website developer when needed to get buttons added bringing them to the Shortstack form I build. Pros The ability to be guided from start t finish with tips along the way is a great feature. This allowed me to acquire shortstack and teach myself how to use it, as the software is very user friendly. Cons Only thing I was having trouble with would be getting the URL set into a landing page with redirection. Maybe a bit more info on how to get it out and rolling once finished building. Alternatives considered [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Reason for choosing ShortStack Ease of use and instructions from start to finish. Review Source Response from ShortStack January 3, 2022 Thank you Shawn for your wonderful review! VR Verified Reviewer Managing Director Marketing and Advertising Used the software for: 2+ years ### "If only fb would make it easier ..." July 17, 2018 4.0 Been using it for years! The minor cons that I have come accross are by far outweighed by the pros! Pros \- Great software. - Not the easiest to use but it does cover everything giving multiple options to users and designers! - Excellent customer service! Cons \- Facebook intergration couyld be better. I know that Facebook changes things often but the instructions and integration process is not ammended so fast. - Not enough premade themes and not updated for too long! It is ok ig you have a designer to make your own theme but the premade ones that are great help are very few! Review Source Rebecca B. Spa Marketing & Success Mindset Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Landline Pages Made Easy" July 18, 2018 5.0 I’ve had had really good experience with short stack so far, and I don’t know anything about computers or programming or making pages… It is a little overwhelming at first, but after playing around with it for a bit it gets super easy and you can save your templates Pros This has a great visual interface making it super easy to do basic coding and create your own landing pages and giveaway pages and ability to export the list if you upgrade Cons What I like least about this software is the fact that they do not have a phone support for customer service and I had to email people whenever I have a question, but at least they respond very quickly! Review Source Response from ShortStack July 27, 2018 Hey Rebecca! Thank you so much for this amazing review! We truly appreciate your feedback. I wanted to drop a line here to let you know that we have recently implemented live-chat to help with all of your support needs. : ) Hopefully, that's a bit easier than emailing back and forth. Looking forward to working with you down the road! Thanks again. VR Verified Reviewer Account Executive Used the software for: 2+ years ### "Overall good. Easy to use and implement campaigns." June 26, 2018 4.0 Pros Shortstack makes it easy to set up campaigns and lists. There are a lot of templates to choose from. Integrates seamlessly with Facebook. Easy to export lists (entries). Cons Customer support - they only offer chat support with no number to call. Hard to use when you don't know how to explain what you are looking to do with a campaign. Review Source Response from ShortStack June 28, 2018 Thanks for leaving us a review! We appreciate the compliments. If you ever have ideas you need to talk through, please get in touch with us via our demo page and you can schedule a time to talk with our team: https://www.shortstack.com/demos/ Emily D. Director of Marketing Communications Hospitality Used the software for: Less than 6 months ### "Quick set-up and top-notch customer service!" September 4, 2020 5.0 Customer service was top-notch, especially during a time when many companies had to scale back personnel due to the pandemic. I received quick responses to my questions and a personalized walk-through of the software tailored to our time-sensitive needs. Pros The software was easy to work with and allowed for the high level of branded customization that we needed. Cons Our needs were specific to one campaign which has ended. I wish I could revert to the free trial without losing all of the data related to our campaign. We may choose to upgrade again in the future, but do not need ongoing paid access. Reason for choosing ShortStack Shortstack provided the level of customization we needed as well as the ability to set our campaign up for social media submission and form submissions with photos. Review Source Response from ShortStack September 22, 2020 Thank you for this amazing review, Emily! I'm so glad our support team was there for you when you needed them. We hope to work with you again! CA Chris A. Marketing Director Marketing and Advertising Used the software for: Less than 6 months ### "Full featured, some learning curve" August 29, 2019 5.0 We love the reporting and the seemingly infinite design capabilities for landing pages. Pros There are so many customization options for campaign set-up/implementation and design. It's a bit overwhelming to learn the landing page design tools at first, but with some play and trial/error, it's a great platform. Cons No major issues for us. We've run 3 campaigns on the platform so far, and with experience, it becomes easier and faster to set up and launch. Only (slight) negative is a little more learning curve than some of the "not so full-featured platforms" out there. Review Source Response from ShortStack September 12, 2019 Chris! Thank you so much for this great review! We're so glad ShortStack meets your needs. VR Verified Reviewer Audience Development Manager Media Production Used the software for: 6-12 months ### "Great software for a space with very limited options" April 24, 2019 4.0 Overall experience with ShortStack has been great. In a nutshell, the ability to fully customize your campaign to how you like - matching your brand identity, and prevention of looking like complete spam - has been easier and more robust than other platforms I have tested such as KingSumo for example. Pros Generally speaking, the software is easy to use. Setting up a campaign, connecting an optional autoresponder is quick and painless. Exporting the data collected from entrants and selecting custom fields for forms are some of the most liked features across the board here. It is also nice to have the option to publish as a standalone landing page, or on your site - a feature we haven't found much success with on other platforms. Cons The design features are clunky and difficult to use unless you have a skilled designer who also knows how to code. Review Source Response from ShortStack April 25, 2019 Thanks so much! We're glad ShortStack is working well for you. PC Paul C. Marketing manager Design Used the software for: 2+ years ### "Easy to use for competitions and lead gen" June 23, 2020 5.0 Very good for what we needed it for. Great out of the boxes features - and quick to setup. Pros Easy to Setup. Great for quick landing pages & lead gen. great to customise & email triggers built in are a nice touch. Cons Little expensive. Some functions look generic unless designed & customised. Alternatives considered [Unbounce](https://www.capterra.com/p/145639/Unbounce/) Reason for choosing ShortStack We tried both. Few more professional style templates on Unbounce. Review Source Paul W. Creative Director Wholesale Used the software for: Less than 6 months ### "Be lazy and look good doing it" February 4, 2019 5.0 This program is cooler than a well-diggers butt. These contest and sign-up pages come out looking like a someone who knows what they are doing developed them. If you have a client that wants email addresses, this is how you get them. Pros The template system makes it so easy to wait to the last minute to do stuff. I can get a contest page set up in 30 minutes, then take it to my bosses and tell them with a straight face that it took 8 hours. The page looks and performs so good that no one blinks an eye. One time they actually applauded. Cons When you upload images you have to do the sizing blind. Make it so the uploader suggests the optimally sized image (either pixel size or aspect ratio). Not knowing the best size made things even tougher when it came to making sure everything looked good on mobile too. Review Source Response from ShortStack February 11, 2019 Paul! This is the best. I'm so glad ShortStack helps you free-up your day, while getting you a round of applause from the higher-ups. We love your feedback about the image sizing. I'm throwing that out to the team to see how we can make it more user friendly. In the meantime, reach out to us in support and we'll send you our sizing guide with image recommendations. Your review totally made our day! Thanks again. JW Jenna W. Regional Marketing Manager Machinery Used the software for: 6-12 months ### "Review" December 13, 2021 4.0 We've had success running some of our contests with ShortStack this year. Pros We use this software for our contests and giveaways. It allows us to collect photos, email info, etc. that we are looking for. Cons It takes a little bit of playing around with it to get the landing page how you want it. I wish that was a little more user-friendly. Review Source Response from ShortStack December 20, 2021 We are happy to hear you made the switch to ShortStack and you have had an enjoyable experience so far! To help new users better understand our platform, we have ShortStack University with in-depth tutorials on how to use every feature we have available! For more information click here: https://ssu.shortstack.com/. SC Samantha C. Owner Retail Used the software for: Less than 6 months ### "On the Fence" March 9, 2020 3.0 Pros I did receive some visits to my FB page, which led to a few visits to my website, but overall for the price, I am not really getting what I need. My industry is actually a gift and engraving business, and retail was the closest option I could find on the list. I will try this again once more for a promotion and go from there. If it works out better, I will update my review. Cons It seemed a little complicated, and for the price, I would have expected the FB feature to actually be enabled at the level I was paying for, rather than having to upgrade to a higher cost. I might actually use it if that were the case. Review Source Response from ShortStack March 11, 2020 Hi Samantha! Thank you so much for your feedback. For your next campaign, feel free to reach out to us for tips and ideas on how to promote your campaign. We'll do our best to make sure it's a success. Also, publishing to a Facebook Page creates a tiny link under your list of apps that no one will ever see. Instead, we recommend promoting your campaign from a post in your Timeline. This will be way more visible and accessible to your audience. You can promote a campaign from your Timeline on any plan and also circumvent Facebook's promotion rules, etc. It's just a better way to go. Reach out to us for more questions on this as well. Devon C. Ecommerce Product Manager Apparel & Fashion Used the software for: 6-12 months ### "Great Features, great for scaling, few limitations" October 19, 2018 4.0 It was delightful, and we will continue to use them. Pros Ease of use and the help I received to make things work. Cons Limitations. Wanted to have some functionality that wasn't possible, but team provided work arounds that got us 90% what we wanted. Review Source Response from ShortStack October 23, 2018 Hey Devon! Thanks so much for the awesome review! It was a pleasure working with you and your team. We're looking forward to the opportunity to work with you again down the road. RW Riley W. Social Media and Marketing Student Supervisor Food & Beverages Used the software for: 1-2 years ### "Customizable" January 30, 2024 5.0 Pros I loved how customizable we can make our contest process with ShortStack. Cons Sometimes the amount of options with design would get overwhelming. Review Source Response from ShortStack February 5, 2024 Wow! Thank you so much for this amazing review. We're so glad you enjoyed using ShortStack. CL Christina L. Senior Social Strategist Marketing and Advertising Used the software for: 2+ years ### "Would Recommend Shortstack" July 17, 2018 4.0 Pros It's extremely easy to use, even for non-developers and outside of the social team. Once you get the hang of how to edit the look, padding, etc., you can really make it your own without having to have creative team members generate this aspect. Cons There are still some struggles with the API integrations with Instagram (i.e. disconnects the feed almost daily). The fact that we have to fluctuate between membership levels to get the features needed from giveaway to giveaway. We're not able to pay annually, but rather have to work on a monthly schedule - not ideal for an agency. Review Source Response from ShortStack July 27, 2018 Hi Christina! Thank you so much for your feedback and awesome review! I'm so happy to hear you found the platform easy to use - even for non-developers. I wanted to mention that we offer annual plan pricing. On an annual plan, you'll even get a bit of a discount over paying month to month. You can switch over to an annual plan from your account's profile, or send us an email to theteam@shortstacklab.com and we'll be happy to help you out. Thanks again! JC Joe C. Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Shortstack is a Phenomenal Tool" June 4, 2019 4.0 Overall, I would absolutely recommend that companies use Shortstack if they would like to run giveaways, signups, or create any sort of landing pages. Pros I absolutely loved the signup sheets and campaigns you could create, especially for giveaways. It gives you the ability to get creative with the art and layout while gathering very good analytics. It is the perfect tool to use when running a giveaway for a client. Cons It takes a bit of time to get used to all of the tools and aspects in the software but that is also a plus because it just shows all of the options available in creating a great landing page. Review Source Response from ShortStack June 7, 2019 Thank you for this glowing review, Joe! We're so glad ShortStack worked so well for you and your clients. Thanks again! JC Jordan C. Strategic Customer Success Manager Computer Software Used the software for: Less than 6 months ### "Complicated" August 20, 2021 4.0 I do enjoy using the different offerings as creative ways to capture leads and engage with fans Pros There is a wide breadth and depth of creative ways to use the different ShortStack offerings, but some of the customizations can be overwhelming. Cons The design features feel like you have to be an expert in order to use and is not as intuitive as I would have hoped Review Source Response from ShortStack August 27, 2021 Jordan, thank you for your review! ShortStack's ability for a completely customizable campaign can be a bit overwhelming, but the Support Team is always available to guide you through any questions or concerns you have. Please reach us at theteam@shortstacklab.com. MV Mahlon V. Insurance Agent Insurance Used the software for: 6-12 months ### "Landheer Insurance Review" January 24, 2024 5.0 Pros Easy to set up, run, track, and export data. Cons Pricing for what we got out of it. Did not get the responses like we hoped for. Review Source LT Leigh T. volunteer Non-Profit Organization Management Used the software for: Less than 6 months ### "First time using this type of program" August 25, 2021 5.0 I was totally impressed with the support I received. I experimented until I was confident that my contest was going to work. Payment started once it went live, not while I was learning how to use the site. I loved this because I work in a non-profit organization and I didn't want my organization to have to pay for my learning curve. After the contest was over, I was able to pause my account until ready to start another. Pros I was a novice when I did my first contest. I had never done anything like this before. I liked all of the support. There were written instructions and videos for each step and a a staff person (always the same person) was just a click away when I got stuck. I only needed help a couple of times. Cons I don't have any complaints. Having never done anything like this before, I had some difficulty with the meaning of some of the terms, but consider that I was able to successfully create an Instagram contest by just reading the instructions, seeing what the software was doing and asking for help when I really got stuck. Review Source Response from ShortStack August 27, 2021 Leigh, thank you for your fantastic review! With our free trial, anyone is able to create campaigns and test out the majority of our features before committing to a paid plan. We are also happy to hear you utilize our Pause feature which allows users to take a break from billing but keeps all data secure until the plan is resumed. jP jared P. partner/ marketing coordintor Health, Wellness and Fitness Used the software for: 2+ years ### "review " July 17, 2018 3.0 it works well when we use it, we do not use it monthly and the monthly service charge is why we will be discontinuing your services Pros this is a good product that is easy to use Cons the monthly service charge requires us to pay for a service every month when it does not get used monthly Review Source Response from ShortStack July 27, 2018 Hi Jared! Thank you so much for your feedback! I'm so happy you find ShortStack easy to use. I also wanted to mention that we offer the option to pause your account, for up to 90 days, so you don't have to delete it and start from scratch down the road. If you have questions about pausing an account, feel free to email us at theteam@shortstacklab.com Thanks again! JS Janel S. Digital Communications Specialist Consumer Services Used the software for: Less than 6 months ### "Great Option for Contests" August 26, 2019 5.0 My overall experience with ShortStack has been very positive. It's allowed our team to run an entire contest from landing page design through selecting winners on our own, without having to use an agency for help. It's ultimately saved us money by allowing us to keep this in-house. Pros I love how easy ShortStack is to set up and use. I was able to design and deploy a beautiful landing page for a contest without needing to use any code. Managing the photo contest has also been super easy and smooth, with all of the entries in one place. Cons I wish we could run a video upload contest without requiring contestants to upload their videos to another site (like Youtube) first. Review Source Chandra O. Technical Support Telecommunications Used the software for: Less than 6 months ### "Great when it works" April 23, 2019 3.0 Pros I love how customizable it is. You can make it match your website so that it looks natural when embedded. Cons While SS gives you the option to embed your contests on your own webpages, they do not offer any support if this feature stops working. When I brought up an issue with it not displaying correctly on my webpage, the representative I spoke with told me to use ShortStack's page instead. I said, "So it's not possible to make it work on our website?" He said there probably was, but that it was "out of the scope" of their customer service to make that happen. Review Source Jarett S. Front End Web Developer Marketing and Advertising Used the software for: 1-2 years ### "Contests and forms a plenty" January 15, 2019 3.0 Pros it's like the mailchimp of form builders - the ease of use is great and the option to templatize campaigns is a great feature that is needed so non tech people can build campaigns. Cons the builder is a bit clunky and can be overwhelming for people who don't understand context of what they are doing. <- not 100% intuitive Review Source Response from ShortStack January 16, 2019 Hey Jarett! Wow, "the mailchimp of form builders". We're blushing! Thanks so much for your feedback! EB Emily B. Social Media and Marketing Specialist Hospitality Used the software for: 1-2 years ### "Effective but hard to learn" July 18, 2018 5.0 We've used it for a photo submission contest and several form-based contests and have recommended it to several others for easy contest management. It's always proved effective and easy to use. Pros Absolutely love the output of data (so easy to read and interpret) and the functionality possible with the contests. It offers so much more than just a form, and I love that it gives me ideas that I would never have thought of myself. Cons It is tough to navigate until you get the hang of it. There are a lot of opportunities for customization and design, but it's hard to figure out how to do the customization at first. Review Source Response from ShortStack July 30, 2018 Thanks so much, Emily! We truly appreciate your feedback! And thank you so much for recommending us to others. Jen W. Executive Director Marketing and Advertising Used the software for: 2+ years ### "So many options" July 20, 2018 5.0 Pros I love the many templates to choose from! Cons Can seems a little overwhelming at first glance, but give it your full attention just a few minutes and you’ll realize how easy it is. Review Source Response from ShortStack July 30, 2018 Thank you so much, Jen! We really appreciate your nice comments. DS Dan S. Co-Chair Non-Profit Organization Management Used the software for: Less than 6 months ### "Pretty robust and video tutorials help a lot" August 26, 2021 5.0 Overall, ShortStack did the job I needed it to do and I found that it had the features I needed compared to some of its competitors. Pros There are lots of options for the contest types which makes finding a contest that fits your needs easy enough to do. There are a few ways to execute your contest, too, so pretty flexible. Cons Some instructions are not quite thorough enough so sometimes when you're trying to edit a template or make an adjustment... you have to dig for instructions or information to figure out what to do. I had to reach out to support a few times to figure things out. Review Source Response from ShortStack August 27, 2021 Dan, thank you for your great review! We know the customization of our platform can be overwhelming, but we are happy to hear you utilize the Support Team and our video tutorials. As a reminder, we also have a free, step-by-step guide called ShortStack University (SSU) found here: https://ssu.shortstack.com/. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.