# Page 6 | ShortStack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is ShortStack the right Marketing Automation solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154791/ShortStack/reviews --- ShortStack 4.4 (156) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 6 - Reviews of ShortStack ## Showing most helpful reviews Showing 126-150 of 156 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Braelyn D. Creative & Digital Marketer Marketing and Advertising Used the software for: 6-12 months ### "ShortStack Review" July 18, 2018 4.0 Pros I like that there are templates provided that you can use and go off of. Cons It can be a little difficult to navigate sometimes but customer support helps with that. Review Source VR Verified Reviewer Photographer Photography Used the software for: I used a free trial ### "I loved using Shortstack and will definitely use it again! " May 7, 2019 5.0 Pros Almost everything is customizable. I was able to create a contest and customize it to be exactly what I needed! Cons I had some trouble understanding some of the more technical aspects, but reached out for help and received an answer quickly. Review Source Response from ShortStack May 9, 2019 Thanks so much for this stellar review! We're glad you found the platform so useful and really appreciate your feedback. Thanks again! AR Alfredo R. Marketing Director Marketing and Advertising Used the software for: Less than 6 months ### "Shortstack is an easy experience for beginners " April 14, 2021 5.0 Had a very good experience and it accomplished for us what we set out to do. Pros Landing pages and ease of use of most features. It is very intuitive overall. Cons The price is a little high for smaller companies that may not be running large contests or having them all the time. Reason for choosing ShortStack Please see answer above. Review Source Response from ShortStack April 19, 2021 Thank you, Alfredo! We're glad you found the platform easy to use. VR Verified Reviewer Marketing Specialist Real Estate Used the software for: Less than 6 months ### "Awesome!!!" July 18, 2018 5.0 So far my experience has been great and I look forward to continue the software Pros Loved all of the different options that you had to create an awesome contest and the customer support is outstanding. Cons Nothing honestly. I really love everything that offers Review Source VR Verified Reviewer Western Regional Recruiter Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Shortstack" April 24, 2019 5.0 Pros I liked that there are a lot of different options in what type of contest you want to run. Cons Sometimes it can be a little confusing as far as where to start editing a contest. Review Source Response from ShortStack May 3, 2019 Thanks for this review! Make sure you check out our Resources Page (https://www.shortstack.com/resources/)and call on Support (theteam@shortstacklab.com) to help you with whatever you need. LB Laura B. Marketing Manager Publishing Used the software for: 6-12 months ### "Easy to use" August 26, 2019 5.0 Pros offered tons of different options and was easy to customize. Cons Having to pay for additional logins even at the higher levels. I feel like at least two logins (if not more) should be included at the Agency level instead of having to pay for them. Review Source Response from ShortStack September 12, 2019 Thanks for your feedback, Laura! BH Beth H. Marketing Director Food & Beverages Used the software for: 6-12 months ### "Shortstack Review" June 23, 2020 5.0 Great, the customer service is exceptional. I love the chat feature and have used it. Pros It was easy to use and capture consumer data through giveaways. Cons I wish it was simpler to design the actual documents in terms of coloration, etc. Reason for choosing ShortStack The price and ease of use! Review Source Response from ShortStack July 13, 2020 Thank you for this amazing review, Beth! LL Louis L. TI Director, Webmarketing Director Automotive Used the software for: 2+ years ### "Good software" July 23, 2018 4.0 We are doing some contest on facebook Pros Is very friendly, a lot of possibility for visual Cons nothing for me, except you need a good internet connection. Review Source ML Megan L. Marketing Banking Used the software for: 6-12 months ### "Beehive Review of Short Stack" June 29, 2020 3.0 We use this software for contests. It has bee a useful tool. Pros I like that it is easy to integrate into my website. Cons When I am trying to download lists and pick winners it takes a long time for it to hit my inbox. I also feel that it is not as intuitive as it could be. Review Source AR Arthur R. Owner Marketing and Advertising Used the software for: 6-12 months ### "Shortstack" April 30, 2019 5.0 Pros Easy and engaging. We did one promotion for a local Gym and it generated 12,000.00 worth of revenue Cons Not as much help from support as I would have wanted Review Source Response from ShortStack May 3, 2019 Wow, Arthur! This is so great to hear. I'm glad you saw so much success with the ShortStack platform. SB Stephanie B. CMO Retail Used the software for: Less than 6 months ### "Great Flexibility but Difficult Usability" November 20, 2019 3.0 I think it would be better to get faster support over the phone since the product is so hard to use. Pros I like that you can use this for many different types of sweepstakes. Cons It is very hard to use and not user-friendly. There is a really long learning curve and I feel like we need support all the time. Review Source Response from ShortStack November 23, 2019 Thank you for your feedback, Stephanie! Sorry you had trouble learning the platform, but we've found that phone support hinders our ability to share screenshots and tutorial links to help answer questions and diagnose issues. Live chat seems to be a good medium for us to provide the best support, fast. We'll certainly keep your feedback in mind for the future. Thanks again! BR Bre R. Social Media Content Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great Value and Functionality" February 5, 2019 4.0 Pros There are a lot of capabilities for customizing the kind of campaign you want, the cost is reasonable, and the plan structure is great because we can use it across multiple clients with varying audience sizes without incurring extra charges (unlike some competitors). Cons The UX isn't super intuitive, especially in the campaign builder tool. I spent several hours more than I needed to when setting up my first campaign because it was difficult to isolate which elements I wanted to change and figure out the nomenclature. It's been really easy to use since then though. Review Source Response from ShortStack February 21, 2019 Hey Bre! Thanks for this great review! We're so glad you were able to learn to navigate the platform. If you ever get stuck or have questions in the future, don't hesitate to reach out to support at theteam@shortstacklab.com. Thanks again! CD Chananya D. Marketing Specialist Marketing and Advertising Used the software for: 6-12 months ### "Customer Service is the best!" April 24, 2019 5.0 Pros \- fast response Customer service - Varieties of template - Affordable price Cons \- A bit difficult to use, need sometime to learn before get use to it Review Source Response from ShortStack April 25, 2019 Thanks for this great review, Chananya! CM Carolyn M. Marketing Design Lead Sporting Goods Used the software for: Less than 6 months ### "A+ !" April 30, 2019 5.0 I've been pleasantly surprised by what we can do with . One unexpected use has been creating quick landing pages for campaigns that we embed on our Shopify site. Pros \- Super versatile - Intuitive platform - Customer support has been super fast and incredible Cons \- Even more template options with more robust features would be great - A way for us to create custom templates if there isn't one for what we need Review Source Response from ShortStack May 3, 2019 Thanks so much, Carolyn! We're beaming after reading your thoughtful review. We'll definitely work on more templates, and some new features are just around the corner. Stay tuned! Thanks again! CF Chad F. Digital Asset Manager Hospitality Used the software for: 1-2 years ### "Shortstack Review" July 23, 2018 5.0 Pros Allows me to do all of the different types of contesting that I need to do in one place without having to use several apps, and/or programs. Cons UX takes a little getting used to, it could be a bit more intuitive. Review Source AG Anneke G. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Great option when you want a cool design AND functionality" September 10, 2020 5.0 Overall, the process of using has been great, but it is a bit pricey if you are only going to implement a small handful of time-sensitive campaigns a few times a year. The pause feature comes in handy in that instance. Pros Not only were the forms aesthetically pleasing, but they were very user friendly both on the back-end while creating as well as in the user's interface. Cons It's a bit confusing to get the hang of at first if you are running multiple campaigns for different businesses. Review Source Response from ShortStack September 22, 2020 Thanks, Anneke! We're glad you're taking advantage of the option to pause your subscription. EC Eily C. Director, Corp Comm Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Unigroup Review" July 6, 2020 4.0 The experience has met our needs. Pros We liked it was customizeable to our needs. Cons The user experience is average. We have had to do some digging to get things figured out. Review Source DH Desiree H. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Software" July 17, 2018 5.0 It makes the working process so much easier. It is a great tool if you have different causes and need to create landing pages. Pros Easy to handle. No special skills needed. I also especially like the design options. Cons Can’t really think of anything negative. So far I was really satisfied. Review Source Response from ShortStack July 27, 2018 Thank you so much, Desiree! We're blushing over here : ) If you ever need anything, get stuck or have questions, send us an email at theteam@shortstacklab.com. MH Michael H. Owner Consumer Goods Used the software for: Less than 6 months ### "Contest" August 23, 2019 4.0 It was very good. Your customer service is excellent Pros Once I figured out how to use it I was able to get everything completed Cons Some of the user interface seemed cumbersome Review Source KH Ketty H. Used the software for: ### "Great for customizing social media" February 13, 2017 5.0 I used as a quick and easy way to customize our facebook page. It was easy to use and gave me all the flexibility I needed. Review Source Response from ShortStack July 30, 2018 Thanks so much, Ketty! We really appreciate your great feedback! ER Emily R. Interactive Producer Marketing and Advertising Used the software for: Less than 6 months ### "Changed how we collect entries" December 7, 2020 4.0 Pros Sort and filter through entries with ease Cons There was nothing that we did not like about this software. Review Source MB Moa B. Marketing Coordinator Sporting Goods Used the software for: Less than 6 months ### "Review for Shortstack" February 1, 2019 5.0 My overall experience with has been great and they did what was required for our company! Pros I like the customizable features but the best part of were the helpful staff who willingly help you every step of the way! Cons I wish that the software for when you make the campaign was easier to use. It sometimes felt confusing. Review Source AL Alex L. Marketing Manager Defense & Space Used the software for: Less than 6 months ### "Expensive and Difficult to Use" December 10, 2020 3.0 Pros Simplicity of combining all of the different ways to enter. Cons Difficult to export data and slow process to choose a winner Review Source BM Beth M. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Used for Facebook Contest" May 3, 2019 5.0 Data Collection is what we needed and it works great. Pros There are lots of bells and whistles to use if you want. It's easy to make your contest landing page look nice and professional. It collects info and seems easy enter on the user side. I only used basic features but have no complaints. Cons None, really. It's a little more expensive than the previous app I used, but we got a lot more contest entries with , so it's worth it. Review Source OR Odia R. Marketing Manager Printing Used the software for: Less than 6 months ### "Great but pricey for the features you really want" January 25, 2019 4.0 I am a small marketing team. I don't have a lot of time to put towards social media and the different contests. helped me enter the world of contests pretty simply, but you charged way to much per month for the contests I ended up wanting to use. Pros I liked the templates you offered, they were easy to use. They covered what I was looking for. Cons The templates and features I really wanted to use were too expensive. I wanted to do a hashtag contest and you charged quite a bit per month for that type of contest. Review Source Response from ShortStack January 29, 2019 Hi Odia! Thank you for the great feedback! We're looking to make the hashtag feature more accessible to those on a smaller budget. Keep an eye out for that update, coming soon! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.