CoverMyMeds

CoverMyMeds Platform


4 / 5
14 reviews


Average Ratings

14 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • CoverMyMeds
  • www.covermymeds.com
  • United States

About CoverMyMeds Platform

Provides electronic prior authorization functionality for pharmacists, prescribers, and EHRs.


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CoverMyMeds Platform Features

  • Automatic Refills
  • Barcode Generation
  • Compounding
  • E-Prescribing
  • Insurance Processing
  • Inventory Management
  • Multi-Store Management
  • Online Refills
  • Pill Imaging
  • Point of Sale (POS)
  • Prescription Processing
  • Rx Image Scanning
  • Signature Capture

CoverMyMeds Platform Reviews Recently Reviewed!


PA-C

Oct 05, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: None, another layer for medical practice to jump through for prior auth's. This program in no way makes it any easier or beneficial to the provider trying to get medications approved. It would be of some use if it gave an alternatively preferred drug that we, as the provider's, could select or like the previous MD noted give the guidelines needed to get the drug we wanted to use approved. This does not improve the process in any way shape or form.

Cons: as noted above, from a provider stance, this does not improve the prior auth process at all.

Overall: very poor.

Great Tool!

Oct 02, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This tool makes it very for a doctors office to have prior auths done for patients, they also like the fact that it pre-populates patient information which is less work for the office staff.

Cons: You have to be specific as to which plan you choose for a patient, they may end up sending a prior auth form to the doctors office for a different insurance which wastes their time and delays the whole process.

Use this in the pharmacy while processing

Jun 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cover My Meds is very easy to use. It automatically comes up on the screen when you get a rejection. Super easy to use.

Cons: I don't have anything that I don't like about it. It has always worked correct for me when I am processing.

Easy to navigate platform that simplifies the PA process for pharmacies.

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that the software can connect directly to my pharmacy software and submit prior authorization claims directly to the doctor's office automatically, effectively eliminating paperwork for my staff.

Cons: I wish the software would delete PA requests after a certain amount of time. Currently, a user has to go in and manually delete PA requests. As another user said, it would also be nice if they listed formulary alternatives for recommendation to a doctor's office.

Overall: Minimizes the time I and my staff have to spend on sending PA requests to doctor's offices. Also, it is free!

I only use covermymeds when we have to do a prior authorization for a patient on a medication.

Sep 18, 2017
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The thing I like most about covermymeds is that it sends prior authorization requests automatically. This saves me a lot of time to have to either call or fax a request.

Cons: The thing I like east about the product is the fact that I can't print a copy of the request sent to the doctor , or at least I can't figure it out.

Overall: Not having to send prior authorizations by hand.

I use Covermymeds weekly to help control the prior authorizations for prescriptions.

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can access form anywhere. I like that it saves the patients information so if you need to do a prior auth on another prescription or the follow ing year the patients information is saved for future prior auth. You look quickly to see if they are approved and not have to wait on the phone.

Cons: I do not like that if you have to use another way to get the prior auth they do not always let you know in a timely fashion.

Overall: It helps save wait times for the patients and makes it more efficient for the medical office to try and help get the medications covered.

We use it daily

May 05, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: They send emails to you updating the status, and you can easily find and keep all the PA's in one spot.

Cons: That you have to go in and fill in the addresses of the Dr and the patient. I do not understand why it doesn't transfer that info

Where have you been all my life!!

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the ease of getting prior authorizations from insurance companies for my patients! Love not having to sit on the phone for hours on end! With CoverMyMeds, I can get authorizations approved in a matter of minutes!!

Cons: Have not had any issues with this software.

Covermymeds was somewhat a great program to use in a pharmacy setting

Jun 12, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: What I like about covermymeds is that we can send MD any prior authorizations that require attention from the pharmacy.

Cons: We still have to input patients information such as insurance and policy number. Sometimes MD update fax number and it takes a long time to process back.

Overall: It was easy to just type instead of getting put on hold from the doctors office when we needed to get a prior authorization for a patient for their medications

Great PA Solution

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, automatic faxing to physicians

Cons: Sometimes have to manually archive/delete items

Overall: We've used CoverMyMeds for the past year or so, and it is so easy. They send you an email if you have a fax that fails and for every PA action that occurs (confirmation/approval, denials, archives, etc.) It is a free solution that every pharmacy should be using. I'd highly recommend it.

Recommendations to other buyers: Every pharmacy should use it

Good program for medical pre-auths

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good program for medical pre-authorizations. Allows for PA submission and tracking.

Cons: Does not integrate with our EMR, causing us to work in 2 sites.

Covermymeds

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is fast and easy for any and all medications.

Cons: Passwords must be changed often. Can't keep up.

Great platform that needs some.work

Oct 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Great for keeping track of PAs and sending to patients

Cons: No formulary data base, formulary Restrictions or process for non formulary alternatives would be very helpful

As a prescriber, what would be useful is being able to find out what is on a particular formulary

May 09, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: IF I could find what the formulary alternatives were for any medical plan and what the criteria for non formulary medications to be approved were, this would be a great service. However, this is not the information you get. It is just another layer of bureaucracy for prior authorizations

Cons: I need to know what is on formulary and exactly what the formulary restrictions are for getting a medication that is nonformulary- THIS SOFTWARE DOES NEITHER. I see your employees rate their work experience highly, too bad your not offering any real service

Overall: none