--- title: "PetSitConnect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PetSitConnect Software - reviews, pricing plans, popular comparisons to other Pet Sitting products and more." source_url: "https://www.capterra.com/p/154795/PetSitConnect/" page_type: "product" language: "en" --- # PetSitConnect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PetSitConnect ## What is PetSitConnect? Cloud-based software that enables pet sitters to schedule visits, track progress, accept payments, manage customers and new hires. ## What is PetSitConnect used for? [Pet Sitting](https://www.capterra.com/pet-sitting-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $24.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PetSitConnect?[Manage this product listing](https://www.g2.com/products/petsitconnect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PetSitConnect 5.0 (2) VS. [4.9 (283)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/) Starting Price $24.99 Per User, Per Month Starting Price $50 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (127) Value For Money 5.0 (2) Value For Money 4.8 (125) Customer Service 5.0 (2) Customer Service 4.9 (127) ## PetSitConnect alternatives [4.8 (140)](https://www.capterra.com/p/132783/Pet-Sitter-Plus/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting price $94.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (221)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about PetSitConnect Overview ### What company size and specific industries is PetSitConnect built for? PetSitConnect is designed for small to mid-sized pet sitting businesses that need help managing scheduling, invoicing, customer records, payments, and client progress. It is built for the pet care sector, especially independent pet sitters and service providers that handle day-to-day administration and client communication. Features and Usability ### What are the key features of PetSitConnect? PetSitConnect offers CRM for client records and communication, plus client management, scheduling, recurring appointments, and staff management for service coordination. It also includes billing & invoicing, credit card processing, GPS check-in/check-out, and key management to support payment handling and visit access. Getting Started and Support ### What training and onboarding options does PetSitConnect offer? PetSitConnect provides live online training sessions and documentation to help teams get started. Live online sessions support guided setup with a trainer, while documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does PetSitConnect offer? PetSitConnect provides chat support for customer assistance. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 216 Pet Sitting reviews Capterra data shows that buyers of pet sitting software rank the following features as their top priorities: - **Appointment Management** (**71%** of reviewers rated this feature as critical) - **Scheduling** (**74%**) - **Customer Database** (**71%**) PetSitConnect includes **Scheduling**, which helps pet sitting businesses organize bookings and manage staff or visit calendars more efficiently. However, it does not include **Appointment Management** or **Customer Database**. Instead, it offers **Billing & Invoicing** (**67%**), another feature reviewers see as important. Together, these capabilities help businesses stay on top of daily scheduling and payment tasks, allowing teams to keep operations organized and maintain clear records for clients. Billing & Invoicing Create, manage, and send invoices or bills to customers Client Management Manage contact details and communication with clients Cloud Provides Cloud deployment options (private or public cloud, hybrid cloud). Credit Card Processing Accept and process credit card transactions CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system GPS Check-in/Check-out Remote check in/out based on location PetSitConnect 9 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Management: Manage contact details and communication with clients - Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud). - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - GPS Check-in/Check-out: Remote check in/out based on location - Recurring Appointments: Schedule repeating appointments based on a duration of time - Scheduling: Plan availability and assign specific time slots for tasks and resources - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $24.99 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent OW Olga W. Owner ### "I couldn't run my business without this software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2018 Pros This software has features that are essential for management of a professional pet sitting business. Cons It's little difficult to learn and it takes some time to figure out where the features are and what they do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DN Dave N. Web Developer Computer Software ### "Handles all aspects of my business. Two thumbs up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 5, 2017 Pros I like that I can schedule sitters to match the clients who are closest to them, limiting the sitters' time on the road and making shorter waits for the pet owner. I can review a list of closest sitters using Google Maps and then contact them to send them on their way. Very helpful and intuitive. Cons I feel like the interface is a little older looking than some of these but it does everything I need. If I had to make a request, I'd like to be able to call my pet sitters through the mapping function itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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