# Sticky.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sticky.io Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/154796/sticky-io --- # Sticky.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sticky.io ## What is Sticky.io? Formerly Limelight, we are the intelligent revenue optimization platform transforming how modern businesses handle payments. Processing over $8 billion annually, we help merchants, retailers, and subscription businesses convert payment challenges into growth opportunities. We empower businesses to: drive customer acquisition with intelligent campaign management, maximize conversions and boost AOV through optimized checkout, recover up to 75% of failed payments with AI-powered technology, and build lasting customer relationships that drive sustainable growth. Trusted by thousands of merchants worldwide, our comprehensive platform combines advanced transaction optimization, automated recovery, and sophisticated campaign tools to help businesses strengthen their revenue streams in an increasingly complex digital commerce landscape. ## What is Sticky.io used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/) Overall rating Based on 22 user reviews Reviews sentiment Positive 73% Neutral 14% Negative 14% Starting price $250 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sticky.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sticky.io/&name=Sticky.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sticky.io 4.0 (22) VS. [4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $250 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (21) Ease Of Use 4.0 (26,281) Value For Money 3.6 (21) Value For Money 3.9 (20,141) Customer Service 4.6 (19) Customer Service 3.8 (20,399) ## Sticky.io alternatives [4.2 (1,294)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,303)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month [Learn More](https://www.capterra.com/p/207944/PayPal/) [authorize.net](https://www.capterra.com/p/221412/authorizenet/) [4.5 (216)](https://www.capterra.com/p/221412/authorizenet/reviews/) Starting price $25.00 Per User, Per Month [Learn More](https://www.capterra.com/p/221412/authorizenet/) [FastSpring](https://www.capterra.com/p/151764/FastSpring/) [4.2 (37)](https://www.capterra.com/p/151764/FastSpring/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/151764/FastSpring/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 3.8 (13) 69.23% of 13 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Email Marketing 3.6 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Social Media Integration 3.3 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Billing & Invoicing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Debit/Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Online Payments 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process online payment transactions Sticky.io 73 features Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout Control and manage access to company resources Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Allow customers to cancel their subscription remotely. Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Create and manage digital catalog of products/services with their details, specifications, and price Track usage and chargeback for disputed transactions/expenses Detection of fraudulent checks to prevent financial losses Private online space that lets businesses securely share documents and provide information access to clients Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Accept and process cryptocurrency transactions such as Bitcoin Rules that can be customized/created based on business requirements for fraud prevention A collection of customer information such as contact details, demographics, previous interactions, etc. Discover and connect variety of data sources to the application for analysis Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Accept and process credit/debit card transactions Buyer isn't billed until the period is up without any interest charges Track products that are for sale at a reduced price or part of coupon promotions Investigate and resolve disputes/issues using workflow, audit trails, and other system tools Process of automatically notifying clients when payments fail to ensure invoices are paid Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Create and send email blasts/campaigns Manage the enrollment and onboarding of all new members and accepted applications Approve legitimate financial transactions after reviewing for fraud or other risks Intended to be used by online stores Identify and prevent suspicious activity Monitoring employee behavior for suspicious activity to detect internal fraud Group and package individual but related items as one package set Clients can submit payments via mobile devices Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Manage and support multiple locations Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Manage multiple teams and operations from a central location Process payments via multiple modes directly through the application Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Integration with payment gateways to facilitate online transactions Accept, record, and reconcile financial transactions Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Online portal through which end users can access the system, manage tasks, or obtain information Checkout of online store Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Process of managing customer subscription lifecycle for a recurring service or a product Manage the subscription plans of all active members Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities Track and interpret metrics on the usage of company resources Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.0 (21) 4.0 Based on 21 reviews ## Pricing Value for money 3.6 (21) Free Trial Basic $250.00 Per Month Value for money 3.6 (21) 3.6 Based on 21 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (19) 4.6 Based on 19 reviews ## User reviews Overall rating 4.0 Based on 22 reviews Filter by rating 5(10) 4(6) 3(3) 2(1) 1(2) Mentioned topic Sorted by most recent DG David G. CIO Computer & Network Security ### "Expensive and billing UI is a mess - planning to find a replacement" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 March 28, 2022 Expensive, bad update process. (Updates during the day have caused issues and then those that pushed out the update leave for the day. Several updates have had to be rolled back leading me to believe you don't have sufficient test coverage. Pros I like your support team. I have worked with \[SENSITIVE CONTENT\] for years and it's been a good experience. Other honorable mention goes to \[SENSITIVE CONTENT\]. Cons It's very difficult to look at billing history and see what charges are associated with a particular product the customer has purchased. It's so bad in fact that we chose to integrate instead of use your web interface to fix this issue. Happy to give you a demo of what it should look like in our opinion. Reasons for choosing Sticky.io Had no choice. See above. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WS William S. Controller Marketing and Advertising ### "Usefulness of this product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 29, 2020 Pros Sticky.io is extremely important to executing our business model and pays for itself 5 fold. Cons I don't have any complaints or issues. Really important to us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Annice M. Director of Member Experience Retail ### "So Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 29, 2020 My overall experience with Sticky has been good. They are always willing to help and jump right in when we have a problem. Pros Sticky.io makes my work life so much easier! I am able to use the program with ease and whenever I have an issue customer service is just one chat session away! Cons Updating credit cards could be easier, but I know this is something that is actively being worked on for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CV Craig V. COO Health, Wellness and Fitness ### "Great E-Comm Platform Option For Subscription Based Businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 28, 2020 Pros The platform integrates with our website seamlessly and the system provides us with crucial analytics to help us organize current campaigns and strategize for future campaigns. Cons We would like to seem more flexibility in revising elements such as shipping profiles so that manual changes are not needed for prior campaigns, products, etc... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP dean p. director Computer Software ### "It's ok but expensive" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 December 21, 2020 Pros Integration with merchant accounts. Liked the service in 2011-2013 before the price increase. Cons The increased price over the years has resulted in the software value not to be there. It was worth it at $800/mo but has tripled in price. We closed our first account as the business dwindled solely because of the high monthly price. Very expensive compared to alternatives. Would like to see a better-tiered pricing system, and the option to choose add-ons like analytics a la carte style which we were told is the reason for the price bump Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SV Stephanie V. Customer Success Coach Real Estate ### "Very easy to use!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2020 I very like it! I recommend it to anyone! Pros What I like the most about this software is its user-friendliness! It's easy to navigate and it updates hubspot accounts of our clients. Cons I think when it logs me out after a few minutes of not using it. It delays the process but I understand why the reason. Maybe extend it to a longer period of time than just after 30 mins I guess? Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Dustin M. Chief Education Officer E-Learning ### "Advanced Analytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 20, 2020 Once we got the hang out it, much easier. Pros Running reports and making data-based decisions was time consuming and there was always an element of uncertainty. With sticky.io we're able to move quicker and make smarter decisions. Cons When switching from one system to another, it's always painful. Learning a new system - but that's to be expected. Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Better reporting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HP Henry P. CEO Retail ### "Pimentel Media" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 20, 2020 It’s overall decent just takes a while to navigate and a lot of features don’t work very well. Pros The subscriptions portion is so different and allows freedom for customability. Cons The navigation, finding analytics, reports and managing subscriptions and orders. Switched from [Recharge](https://www.capterra.com/p/206617/ReCharge-Payments/) More customization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Elisa B. IT Health, Wellness and Fitness ### "Sticky.io For Subscription Business" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 18, 2020 Overall Sticky.io is great software. The team is always willing to help us with our reports and custom requests. Pros As a CRM this software is great for the customer service end of things! I am really impressed with the improvements that have been made to the customer/order aspect of Sticky.io. It is really simple to set up alerts/daily reports. It is also very straightforward to export large amounts of orders with a few critical filters. Cons It is really hard to understand the pre-built reports. There is inconsistency in the use of terms. Sometimes they include or exclude data from a calculation that does not really make sence. Usually, you are flying blind and have no way of knowing how they are calculating or whipping up a report. My company is mainly subscription service, we offer custom bundles - the more you bundle the lower the price per item. I am not a developer but I do have a bit of understanding that we are bending sticky.io (limelight) to do something we want rather than what it was designed to do. We started out using sticky.io in this way and unfortunately, we have minimal insight into the child products sold within the custom bundles. Without the insights, it is really hard for us to make a decision of changing how we sell our subscriptions. We can't really see what is going on with these specific products that make up the majority of our subscriptions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP SHalin P. SR Banking ### "Good experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 16, 2020 Overall experience is good Pros Their interface is very good, very intuitive to use. Cons The quality of analytics they provide is not upto par with competition Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/154796/sticky-io/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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