Who Uses This Software?

Commercial Real Estate


Average Ratings

39 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • VTS
  • www.vts.com
  • Founded 2012
  • United States

About VTS

Founded with a mission to revolutionize commercial real estate through innovation, VTS is the industrys leading leasing and asset management platform. By centralizing all of their critical data and workflows in one place, VTS empowers landlords and brokers to better attract, convert and retain their most valuable asset tenants. Over 8 billion square feet is managed on the VTS platform by a user base exceeding 38,000.


Spotlight media placeholder

VTS Features

  • Billing & Invoicing
  • Commercial Leases
  • Contact Management
  • Landlord Database
  • Lease Classification
  • Portfolio Management
  • Property Management
  • Residential Leases
  • Retail Leases
  • Sublease Management
  • Tenant Database

VTS Reviews Recently Reviewed!


Capterra loader

A Key to our Leasing Success

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This package is focused on commercial real estate; others we considered were CRM or accounting programs that had a component of CRE. VTS helps my team with communication and productivity, and keeps everyone up to date with the latest status on deals in progress, prospecting, and overall results.

Cons: VTS is constantly improving and addressing areas that need additional development. Some of the areas that were not strengths have had enhancements and improvements, so areas that we didn't like as strongly have been or are being addressed.

Overall: VTS has been a great partner to work with. They are open to, and encourage, our input. The constant drive to improve and to be on the cutting edge of CRE technology is an important feature for us, and separates VTS from the pack.

VTS Makes Leasing Easier

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: VTS is so easy to use! It makes keeping track of our listings and deals a breeze. My favorite thing is the stacking charts for each building. It is a great and easy way to visualize what spaces are available or coming up for renewal.

Cons: Occasionally, there will be a bug or a glitch. I wish it was easier to input new listing data. For example, if you have a building with a lot of tenants, you have to create the space first, then add the tenant's information. It's not bad if you have 12 tenants but if you have a larger building with 30+ tenants, you'll be working on inputing the information for quite awhile.

VTS Review

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: One stop shop where all involved can transparently see every step of the process.

Cons: The fact that any user can delete any other user comment is a bit scary; deletion of comments should be limited to only the user who posted. Also, the ability to change the date of a comment should not be allowed as it can confuse the timeline of the deal and required response. Another point, when making any edit to a comment you have made, VTS should not re-email recipients unless specifically prompted; usually just spelling error corrections. (VTS should have spell check). When deleting a document, it should also remove the footprint; as it is now, it will still show a blank post unless you delete that as well. When setting a future reminder, VTS should not email the fact that a reminder has been created, this is not necessary and superfluous.

Overall: For our purposes in Property Management and Leasing, VTS is an invaluable tool.

VTS User Friendliness

Oct 10, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Automatic tour notifications when near a building, follow up task updates, email overviews with the recent updates.

Cons: There seems to be a lot of features that are not clear as how to use them. Maybe tutorials would help users better understand unique tools that are accessible on the software.

Overall: I am a real estate broker and have used VTS for three years now on all of my listings for sale and for lease. It is a very powerful platform that allows me to track users and continue to follow up with inquiries. I recommend using the platform as much as I can to colleagues.

Changed the way I do business

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I think it is very intuitive to use. This has been a perfect tool for agency leasing, and our team has enjoyed adopting it.

Cons: They have made some changes over the past 6 months that I like less than the original interface. There were some pipeline graphs I loved. Also, the continual gripe is that VTS is only a solution for one part of the CRE business, it would be great to have a one-stop-shop regarding software for CRE (CRM, tenant-rep, agency leasing, sale DD, mapping...etc.).

A great leasing tool

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Overall great product. Allows us to have all of our leasing information in one place for easy access.

Cons: There needs to be a simple way to upload our budget information to the system for side by side comparisons to the offers and counter offers.

When a broker enters a deal for a renewing tenant they should be able to do it from the "deals" navigation and have it link to the existing tenant's info. Right now it doesn't link unless you enter the deal through the "leases" navigation which is not intuitive for users.

There should be a way to view documents that are uploaded into VTS without having to download them.

VTS - All leasing information in one place

Oct 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: VTS has become a very valuable tool within our commercial division. It allows us to have up to date information across our whole portfolio 24 hrs a day. Instead of requesting an update from our broker, i can sign in and get it there and then. A massive time saver.

Cons: The main issue that I have with VTS is the fact that reports are not fully customization. The reports need to become easier to tailor to make them even more fit for purpose

Overall: We could not be happier. Timing of reports and having up-to-date information about leasing. Time kills deals and VTS has allowed us to reduce this risk.

Stellar product

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: VTS makes it simple to keep all my information on active deals, tenants in the market, and prospects organized in one place. I can also sync it up with my phone (and those of my teammates) to get notifications and updates in real time.

Cons: The NER calculator is average at best. Given how complicated deals are getting now, it is difficult to be able to enter all necessary deal components quickly and easily.

Overall: VTS is a fantastic software that has helped me and my colleagues efficiently keep track of all relevant leasing information including prospects, active deals, tenants in the market and other potential leads. It also allows me to quickly export information and distribute to stakeholders via simple, customized reports. Overall, VTS is a gamechanger and has completely altered how I conduct my business.

VTS Review

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use and a very straightforward interface. Allows me to easily utilize the program for exactly what I need on a day-to-day basis.

Cons: I am not well educated or familiar with additional functions/capabilities within the program. I almost strictly use the program for tracking and have not been exposed to other capabilities.

I also hate how if you upload a contact info as a 'contact' as opposed to a 'broker', I can't pull this information up on the mobile app.

Overall: It has been an absolute lifeline in terms of tracking all of our activity and preparing reports to our clients.

VTS, wonderful software for owners

Oct 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This really has help consolidate our reporting and communications. Everyone knows what is happening and what the status of each deal is.

Cons: They need to allow hyperlinks in the "spaces" section. New vendors are coming out with great products that will only allow us to hyperlink. e.g. Matterport.

Overall: Great program. I got back to the Beta days and love it.

VTS Review

Oct 10, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This product is very helpful is staying organized and keeping track of what you and your teammates are doing.

Cons: I wish the reports had more flexibility.

Overall: It is a great Asset management tool for our clients and a good way to communicate on specifics of a deal.

VTS- Asset Management Perspectives

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Revolutionized the way in which i do business. Freed my time up to be away from the excel spreadsheets and work more from mobile.

Cons: at times there is variability in what i can see/edit from mobile vs desktop. I would prefer a fully functional mobile experience. Within the @mention tool i wish there was a way to "reply all" to all previous participants vs re-mentioning them.

Leasing Info All In One Place

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to track deals by stages is very helpful.

Cons: I wish we could customize our views or add custom fields.

Overall: It has created efficiencies in reporting. Leasing agents do not need to compose outside reports in Word or Excel for management.

VTS review

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: it is easy to use and for clients to understand, it's intuitive.

Cons: that you have to refresh it so much in order for the updates to show up

Overall: I love the fact that it's mobile and can update it anywhere, which clients appreciate.

VTS Review

Oct 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use and allows for me to quick create reports for my listings.

Cons: The actual excel product can be difficult to edit to a presentable material.

More reporting flexibility

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great source for all property information all in 1 place.

Cons: Some reports do not take into account all the filters.

Overall: All and all VTS is a great web based program that can be accessed on the go. It is a great source for up-to-date information on the tenancy. Would like to see more reporting flexibility and be able to filter out information that is less important to our partners.

VTS

Oct 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Good communication between brokers and landlords. Easy for owners to get real time updates.

Cons: Functionality is not seamless. Needs to be more intuitive.

VTS Comments

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Can do from any device. Using iphone or ipad.

Cons: The NER calcs don't seem to ever match up with accuracy.

Overall: Very solid program and I use with all Landlords.

VTS

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The best leasing workflow process management software out there.

Cons: Not customizable enough. Need to be able to set up the dashboard better.

Capterra loader

Excellent Platform to keep organized

Oct 09, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to organize listings with multiple teams.

Cons: The dashboard in this current version is not as simple and easy as previous.

VTS

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and great way to track leasing progress across multiple assets. Streamlines our leasing process and has made the process from touring to executed lease faster and easier to manage.

Cons: The only negative is you can't modify much, but the software is simple to use and we have quickly adapted.

Overall: Tracking our leasing activity and review deals across multiple properties is much easier with VTS. It provides great insight to our leasing activity.

Capterra loader

Vts

Oct 11, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The ability to check current deal statuses and viewing brokers comments.

Cons: I would like to have a better TIMs platform for the entire portfolio and it can match to spaces. Similar to a checklist

Overall: Overall, a good experience, but I don't feel like we are using vts to our full capacity.

Broker friendly features needed

Oct 09, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: With properties we do have on the software, it becomes very easy to track multiple deals at once and stay on top of current prospects.

Cons: The interface is not broker friendly. When inputting terms for a deal including several different term options, it does not create a way to track different terms separate. Also, the commencement dates and RSF do not track over from the original form to the proposal form. Oftentimes when inputting the free rent VTS forces you to input it twice instead of once. If you could automatically put commissions in for all deals to auto-populate that would save a considerable amount of time.

Overall: VTS is almost there. Our clients love it in order to keep all of their portfolios in queue, but for brokers it can be cumbersome to keep accurate information at the forefront.

EEfective & User Friendly

Oct 10, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Stages of deal, reminders, collaboration / assignment of tasks for teams.

Cons: Inputting data is a little cumbersome. Also seems little more focused on leasing agents instead of tenant rep brokers.

Overall: VTS has made me more organized in keeping up with each deal. Overall very helpful

Overview on VTS

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Tracking and reporting + the ability to attach documents.

Cons: App on phone is a little difficult to navigate.

Overall: Reporting and mutual tracking with our owner clients has been great. This is a huge time saver in preparing and going thru activity + very helpful in tracking the prospects and deals.

I'm the asset manager

Jul 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It's helpful for tracking lease activity and understanding tour velocity for each space. It's also nice to get email updates with the leasing updates.

Cons: There are a number of challenges with the way stacking plans show and the numbers are all rounded, which is not useful. For example, in order to get the exact area that is vacant you need to separately add up each vacant suite.

Capterra loader

Best tenant rep software available

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, clean, made me a lot more efficient

Cons: one downside is the limited mobile functionality, only able to read 2 comments/posts per account

Overall: VTS is one of the most innovative CRE tech firms, love working with them!

A great platform !

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, particularly for working deals involving people in multiple markets.

Cons: Reporting options could be more robust and customizable.

Overall: VTS is the platform we use at my company to communicate about deals on all levels - brokers, property managers, asset managers and C-level leaders as well. It's real time and easy to collaborate through this platform.

Great Tracking Tool!

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to Use; Report directly to Landlords; ability to export reports.

Cons: Depending on who has control, if a broker loses a leasing assignment and the Landlord controls the VTS, the broker will lose all of his/her information.

Overall: I enjoy using VTS, it's a great tool for tracking deals and prospects.

Fantastic site for organizing your pipeline

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and reports are customization.

Cons: Sometimes the site freezes, specifically when i'm typing in the search bar. What I type out seems to lag and letters come out in the wrong order. I use the site on Google chrome.

Overall: This is a great solution to time consuming excel reports when tracking your pipeline.

Prospects

Oct 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and update availabilities as well as prospects.

Cons: Software creates multiple 'prospects' if identifies multiple buildings. Should a prospect be interested in multiple buildings, it would be great to list them within the prospect.

Capterra loader

Hightower was easier to use

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: That it integrates with Yardi. Mobile app.

Cons: Just seems harder to use than Hightower. It's not vert intuitive.

Vts review

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use and the detail of information is very good.

Cons: I think that the duplicate information is my least favorite aspect.

VTS Review

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What I really like the most about VTS is the numerous options to export several reports.

Cons: What I least like about the software is, you cannot view the ID# for each prospect unless you export a report to an excel file.

VTS Review

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software helps track deals and keep up on top of where we are with each one. Its helpful to get reminders about following up on inquires.

Cons: Lag time when you make changes and it takes a while to show up when you change the stacking plan. Also when I add in deal notes I do not like that what I put in isnt the first deal on the page.

Capterra loader

VTS review

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The program is very user friendly. I like they it can send you notifications

Cons: I wish their was an easier way to organize the assets.

great program

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: this program is easy to use and is great to keep track on the activity of the property. it has all the pertinent information i need to keep track.

Cons: loving in was difficult when i forgot my password, for some reason the program looped me around a few times

Easy to use!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of understanding and reading the content.

Cons: There is not a thing I do not like about the software.

Overall: It's a great way to keep our entire leasing department (remote and on-site) on the same accord.

VTS Review

Oct 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Managing status on multiple listings from an easy dashboard.

Cons: Slow to input deals. Would like an import option, especially for Prospects when we start with 100.